Ucw culture class 1 may 2010
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Culture, Systems, & Climate MBA 501 Dr. Eli Sopow
description
An overview of how organizational culture impacts both org systems and the workplace climate. Part of a series by Dr. Eli Sopow at the University of Canada West.
Transcript of Ucw culture class 1 may 2010
Culture, Systems, & Climate
MBA 501Dr. Eli Sopow
Name the words
RED
BLUE
GREEN
BLACK
ORANGE
Name the colours
RED
BLUE
GREEN
BLACK
ORANGE
Rice
Definition of culture
“The pattern of shared values, beliefs, and assumptions considered to be the appropriate way to think and act within an organization.”
SOURCE: Robbins & Langton (2004). Fundamentals of organizational behavior, Second Edition.
Levels of culture
ARTIFACTS: What you see, feel, and hear when you enter an organization.
BELIEFS: Understanding of how objects and ideas relate to each other.
VALUES: Stable, long-lasting beliefs about what is important.
ASSUMPTIONS: Taken-for-granted notions of how something should be done.
SOURCE: Robbins & Langton (2004). Fundamentals of organizational behavior, Second Edition.
7 Primary Characteristics of Culture
1. Innovation & risk taking
2. Attention to detail
3. Outcome orientation
4. People orientation
5. Team orientation
6. Aggressiveness
7. Stability
SOURCE: Robbins & Langton (2004). Fundamentals of organizational behavior, Second Edition.
4 Major Types of Organizational Culture
1. Networked culture (high on sociability, low on solidarity.
2. Mercenary culture (low on sociability, high on solidarity)
3. Fragmented culture (low on sociability, low on solidarity)
4. Communal culture (high on sociability, high on solidarity)
SOURCE: Robbins & Langton (2004). Fundamentals of organizational behavior, Second Edition.
1. Culture
2. Systems
3. Climate
4. Actions
ValuesBeliefs
Traditions
Authority AccountabilityResponsibility
CommunicationsConnectivityCooperation Engagement
LeadershipTrust
ExpectedEffective
Supported
Culture-Climate Change Cycle
Source: Eli Sopow, PhD
Authority -delegated-clear direction-adaptable
Collaboration-inclusive-common purpose-cross-functional
Accountability-timely reporting-outcomes vs. outputs-consequences
Cooperation-compromise-trust-awareness
Responsibility-well defined-purpose aligned-appropriate to skills
Communications-honest & open-relevant -common understanding
Six System Network
Source: Eli Sopow, PhD
Socialissues
Economy
Newsmedia
Technology
DemographyCommunications
Politics& laws 2. Systems
1. Culture
3. Climate
4. Actions
Culture-Climate Change Cycle
Source: Eli Sopow, PhD
Organizational personality
Your personality
Are you compatible?
It’s very hard to change culture because it’s deeply rooted and affects everyday actions.
Trying to change everyday actions or systems of doing things will fail unless the best of culture is recognized.
It’s very hard to change some systems because over time, they bring comfort and power to some people—even if the culture is changing.
Changing long-overdue actions CAN change the climate which can create pressure to change a system, which can involve changes to culture.
