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UCSF School of Medicine, Office of the Dean, Information Services Unit Communications with Drupal John Kealy 4/19/2011

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Why have a website? Get Out Your Message Reach a Global Audience Update any time Promote Your Services Improve Customer Service Gather Information and Generate Leads

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What is Drupal? A Web Content Management System www.whitehouse.govwww.whitehouse.gov www.theonion.comwww.theonion.com www.ucsf.eduwww.ucsf.edu Powerful and Flexible Thousands of modules for use Can support almost any kind of site Its Open Source Software

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UCS F Scho ol of Medi cine, Office of the Dean, Infor matio n Servi ces Unit

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8 Why do I care? Extensively used at UCSF Main UCSF website School of Medicine, School of Dentistry, etc. Very flexible and extensible Blogs, Forums, & Newsletters Podcasting Picture galleries Support available from ITS

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General Drupal Questions Information Technology Services

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UCSF School of Medicine, Office of the Dean, Information Services Unit Current State of Drupal Webhosting at UCSF

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Current State of Drupal @ UCSF ITS Hosting is Currently Free May become a recharge based service All sites are custom builds Multiple hosting environments Drupal system administrator required Org IT Staff (Library, Radiology, SOM, & SIS) Contractors (SON & Medical education) IT recharge (Qb3 & Dentistry) Information Technology Services

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Costs: Large Custom Site Examples: www.ucsf.eduwww.ucsf.edu Dentistry.ucsf.edu Pharmacy.ucsf.edu Build Cost: 100 - 300K Maintenance Costs: Content 1-3+ FTE IT Administration.25 - 1+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

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Costs: Medium Size Custom Site Examples: its.ucsf.edu ptrehab.ucsf.edu Qb3.org Build Cost: 50 - 150K Maintenance Costs: Content 1.5 + FTE IT Administration.25+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

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Costs: Small Size Custom Site Examples: healthpolicy.ucsf.edu stemcell.ucsf.edu hub.ucsf.edu Build Cost: 10 - 60K Maintenance Costs: Content.25 + FTE IT Administration.1+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

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Problems with Custom Builds Every Drupal site is a custom build therefore every site is unique: Time consuming to build Expensive to build Difficult to support Difficult to train content editors 17

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Advantages of Central Hosting Less redundant hardware Sharing of information Some standardization of approach 18

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19 Goals 1.Create a platform that reduces the cost of creating a Drupal Site at UCSF. 2.Provide a website hosting service that meets nearly all UCSF needs. 3.Provide that service at the lowest possible cost to the most UCSF clients SECTION HEADING

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Three Tier Webhosting Custom Site in multisite environment Currently Exists OpenAcademy Sites Under Construction (Pharmacy) SaaS Sites Pending Funding 20

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Why Three Tiers? Different needs for different organizations Departments vs. labs Large complex sites vs. small brochure sites And some sites are none of the above Cost of hosting rises with complexity Want to meet all CMS needs with Drupal Path for sites to change as needs change 21

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The Chevy SaaS Sites

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SaaS Sites: Pros Fast to create Easy to maintain Low cost All admin support via UCSF IT Sites can move to other Drupal hosting options 24

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SaaS Sites: Cons Less options Predetermined set of modules Predetermined set of designs No independent development 25

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SaaS Sites - Audience Small (under 100 page) sites Labs Short term brochure sites Limited lifespan sites 26

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The Buick OpenAcademy

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openAcademy: Pros Fast to create Academic focus Online Presence focus Integrated with social media and marketing Better analytics and analysis of site usage Lower cost than custom site Sites can move to other Drupal hosting options 28

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openAcademy: Cons Limited set of modules Limited set of designs More UCSF IT support required Requires more content staff and analysis to make full use. No independent development 29

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openAcademy- Audience Large (over ~100 pages) sites School sites Department sites Administrative sites 30

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The Cadillac Custom Site Hosting

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Custom Drupal 7 Multisite: Pros Nearly unlimited set of modules Nearly unlimited set of designs Full development staging and production environment Independent custom development 32

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Custom Drupal 7 Multisite: Cons Take significant time to create High cost to create Costly to maintain High overall cost Nearly all admin support via UCSF IT Requires dedicated site admin Requires ongoing QA 33

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Custom Site - Audience Anything that doesnt fit into the standards Sites with custom views, apps and themes Customers willing to pay for something special 34

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Current Roadmap Information Technology Services

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