UCSF HUMAN RESOURCESSERVING THE ACADEMIC AND STAFF COMMUNITY

School of Medicine Faculty Council, June 21, 2012

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Agenda

Progress to Date Human Resources Advisory Board UCSF HR Priorities for FY12-13 Questions

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Progress as of June, 2012

Consolidated into a single integrated organization comprised of 175 staff and academic personnel 5 HR Service Centers Live comprised of “teams” that focus

on service delivery to departments; and that provide consultative and transactional services for matters relating to staff HR and academic personnel

Academic Affairs and HR Specialty Centers that focus on campus-wide constituents to ensure compliance with AP and HR policy; and also provide best practice advice, develop and deliver programs

Introduced enabling technology to support shared services, including the HR Service Request System to initiate service requests and track status/performance and the MPM that performs complex calculations for health science faculty and streamlines funding changes

Reduced overall cost of delivering academic and HR services Initiated standardization of all staff and academic practices

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UCSF Human Resources Advisory Board

Provide input on service levels and service delivery

Advise on new and/or anticipated customer needs and requirements

Provide input on budget Ensure alignment with UCSF-wide goals

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UCSF Human Resources Advisory Board

Membership Nine representatives from across campus Worked with Deans’ offices, control points

and academic senate to determine representatives

Vice Provost, Academic Affairs and Senior Vice Chancellor, Finance and Administration are sponsors

David Gardner is academic senate representative

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UCSF HR Priorities FY12-13

Customer Service and SLAs Satisfaction Survey

Process and Procedure Refinement Internal between specialists and generalists External between UCSF HR and our customers Enabling technology Reporting

Funding Model for FY 13-14 Functional Areas - Focused Improvement

Employment/Recruitment Learning & Development

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Questions?