Uco Bank Case Study

PROJECT MANAGEMENTWIFI HOTSPOT IMPLEMENTATION

CASE STUDY: UCO Bank, Kolkata

SUBMITTED BY

ASEEM MUKHI 09020541013

ANISH BHAT 09020541014

BODELE PARAG 09020541015

Contents

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Project Management Assignment Wi-Fi Hotspot Implementation

Contents.................................................................................................................................................................2

1.1. Head Office-2 WLAN Requirements....................................................................4

1.2. Purpose of WLAN...................................................................................................... 4

1.3. Architecture................................................................................................................5

1.4. WIRELESS LAN PLAN................................................................................................6

2. FEASIBILITY STUDY.......................................................................................................................................8

2.1 Site Readiness........................................................................................................... 8

2.2 Civil Work Feasibility...............................................................................................8

2.3 Technical Feasibility................................................................................................8

2.4 Budget Feasibility.....................................................................................................8

3. PROJECT PLANNING......................................................................................................................................9

3.1. Site Survey..................................................................................................................9

3.2. A.P. Position Identification and Measurements..............................................9

3.3 Pre-Installation Testing.........................................................................................14

3.4 Cable Route Identification...................................................................................14

3.5 Civil Work...................................................................................................................14

3.6 Configuration : Configuration includes..........................................................................16

3.7 Post Installation Testing.......................................................................................16

3.8 Business Signoff......................................................................................................16

4 PROJECT SCHEDULING..............................................................................................................................17

5 TENDERING AND BIDDING.......................................................................................................................18

6 ORGANIZATION OF TEAM.........................................................................................................................19

6.1 COMMUNICATION MATRIX...................................................................................19

7 PROJECT FINANCE ARRANGEMENT.......................................................................................................21

8 PROJECT SAFETY MANAGEMENT............................................................................................................21

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8.1 Safety Measures during civil work....................................................................21

8.2 Electrical Safety...................................................................................................... 21

8.3 Technical Safety......................................................................................................21

9 PROJECT QUALITY, MONITORING AND CONTROL MECHANISM...................................................21

10 PROJECT RESOURCE MANAGEMENT.................................................................................................22

11 PROJECT CLOSE OUT.............................................................................................................................23

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1. INTRODUCTION

UCO Bank has their 2nd Head Office Building in Salt Lake, Kolkata(Head Office-2) which is well designed architecture.

This building has IT infrastructure in place with all floors connected to Department of Information Technology which is at 5th floor by CAT-6 LAN cables.

Department of Information Technology (DIT) has planned a WLAN solution for Head Office-2, which provides secure mobile networking, featuring seamless mobility across the campus environment, strong encryption to protect the network, and intuitive management for control of the wireless environment. The UCO Bank Head Office-2 network connectivity includes WLAN solutions across entire Head Office-2, security, manageability, and seamless roaming.

The WLAN solution designed is to be a low cost, simple, efficient way to extend Head Office-2 wired LAN infrastructure into the wireless environment.

1.1. Head Office-2 WLAN Requirements Mobility Total Security Integrated Management Flexible Architecture

1.2. Purpose of WLAN

An important requirement in the Next Generation WLAN of this day is the ability to maintain one’s connectivity even on the move throughout the campus. As people move throughout this large multi-wing, multi-storied building, it becomes important to get connectivity at any and every given location so that important data is available when you need it and needless data unavailability issues can be averted.

The scope of this design basis is to identify the Wireless access points in every floor, so that all the important areas where the Wireless connectivity is required are covered and to design and implement a WLAN system at Head Office-2.

1.3. Architecture

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There are 5 floors in Head Office-2 namely 1st Floor, 2nd Floor (4TH FLOOR), 3rd Floor 4th Floor and 5th Floor. Every floor has two wings namely VIP Wing (A-Wing) and Service Wing (B-Wing). All the 5 floors come under the scope of Wireless LAN project. The plan is to provide authorized users with wireless connection in every part of Head Office-2.

Previous Network Architecture diagram of Head Office-2 is given below:

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1.4. WIRELESS LAN PLAN

The motive of the Wi-Fi Project is to provide authorized users with wireless connection in every part of Head Office-2. The plan to achieve the same is to fix number of wireless Access Points (A.P.s) in each wing of every floor. There will be two cables (one extra for redundancy) coming from main DIT Room to each A.P. The number of A.P.s depends on the area to be covered under the wireless connectivity.

New Network Diagram :

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2. FEASIBILITY STUDY

Feasibility study included:

2.1 Site ReadinessSite readiness included the identifications of the locations of access points by which whole area can be covered under Wireless connectivity. This required in depth site survey and measurement of signal strength at various places to ensure the seamless connectivity. The main challenge was to have the permission to carry out the testing in the presence of all the high profile employees and customers. So, the testing was carried out in the night time or on the holidays .

2.2 Civil Work FeasibilityAs the Head Office-2 have very high end and expensive interior architecture, the civil work required for fixing of access points and cable laying was a challenge. Cable laying was done above the false ceiling and in parallel to the air conditioner duct. Access points were also fixed above the false ceiling and antennas were fixed on the false ceiling.

2.3 Technical FeasibilityTechnical requirements included the high end security, employee profile based policy formation, integration with existing active directory, centralized control, remote management, AAA security, etc. Cisco based solution provided by Ontrack Systems Limited fulfilled all the requirements.

2.4 Budget Feasibility

Total budget requirement was Rs. 70,000,00 approx. This budget was the project was financed by UCO Bank. The budget was allocated to Department of Information Technology(DIT) which carried out the whole project.

3. PROJECT PLANNING

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Project is divided the following phases

3.1. Site Survey

Detailed Site Survey with IMSG Team and R.C. electrical team to identify the feasibility of A.P. installation and the cable laying from I.T. Room to the A.P location.

3.2. A.P. Position Identification and Measurements

A.P. positions should be identify with feasibility aspects taken into consideration and proper measurements should be taken to identify the cable length required.

The floor wise plan of A.P. positioning and their coverage area are shown in the diagrams below :

1st Floor

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SERIAL NO. FLOOR A.P. NO.

COVERAGE AREA1 1ST

FLOOR1 Service Wing

2 1ST FLOOR

2 Service Wing

3 1ST FLOOR

3 Service Wing

4 1ST FLOOR

4 VIP Wing

5 1ST FLOOR

5 VIP Wing

6 1ST FLOOR

6 VIP Wing

7 1ST FLOOR

7 VIP Wing

2nd Floor

Serial No. FLOORA.P. NO.

COVERAGE AREA

1 2ND FLOOR

1 SERVICE WING2 2ND

FLOOR2 SERVICE

WING3 2ND FLOOR

3 SERVICE WING4 2ND

FLOOR4 SERVICE

WING5 2ND FLOOR

5 VIP WING6 2ND

FLOOR6 VIP WING

7 2ND FLOOR

7 VIP WING8 2ND

FLOOR8 VIP WING

9 2ND FLOOR

9 VIP WING

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3rd Floor

Serial No.

Floor A.P. No.

Coverage area1 3RD

FLOOR1 Service Wing

2 3RD FLOOR

2 Service Wing

3 3RD FLOOR

3 Service Wing

4 3RD FLOOR

4 Service Wing

5 3RD FLOOR

5 VIP Wing

6 3RD FLOOR

6 VIP Wing

7 3RD FLOOR

7 VIP Wing

8 3RD FLOOR

8 VIP Wing

9 3RD FLOOR

9 VIP Wing

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4th Floor

Serial No. Floor A.P. No.

Coverage area

1 4th FLOOR 1 Entire Service Wing




5 4th FLOOR 5 Entire VIP Wing





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5th Floor

Serial No. Floor A.P. No.

Coverage area1 5th Floor 1 Service wing (conf. Room)2 5th Floor 1 VC,Support Floor, Pantry3 5th Floor 2 Service wing 4 5th Floor 2 Waiting VIP Lounge 5 5th Floor 3 Directors office6 5th Floor 3 VC Pantry7 5th Floor 4 Directors office8 5th Floor 5 Directors office9 5th Floor 6 Directors office

10 5th Floor 7 Reception, Waiting Room VIP Lounge 11 5th Floor 8 Chairman’s Support, Conf Room 12 5th Floor 8 Executive Assistant Room 13 5th Floor 9 Chairman’s Support, Library14 5th Floor 10 Chairman’s Support, Library15 5th Floor 11 Chairman’s Support, Library16 5th Floor 12 Vice Chairman’s Cabin, Library17 5th Floor 13 Vice Chairman’s Cabin ,Lounge18 5th Floor 14 Board Room, New VIP Cabins19 5th Floor 15 New VIP Cabins20 5th Floor 16 Operation Control Room, Waiting Room

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AP-1 AP-2

AP-3

AP-4 AP-5 AP-6

AP-7 AP-8AP-9

AP-10 AP-11 AP-12

AP-13AP-14AP-15

AP-16


3.3 Pre-Installation Testing

Before installing the A.P.s and Antenna in identified locations pre-installation testing should be carried out to check the wireless coverage and the signal strength.

3.4 Cable Route Identification

Based on the site survey, the final cable laying routes should be identified for each floor. This was done after taking feedback from Head Office-2 administration head, Mr. Sudhir Sanjaliwala.

3.5 Civil Work

Civil work includes:

3.5.1. Pulling of cable from each wing IT room to the A.P. locations. There will be two CAT-6 cables running from IT room to A.P. location for each A.P.

3.5.2. Installation of brackets above the false ceiling for the A.P. mounting.

3.5.3. Cut-out in the false ceiling for the antenna mounting.

3.5.4. Proper termination of CAT-6 by RJ-45 connectors on both the ends.

3.5.5. Provisioning of A.P. Box for the location where A.P. mounting on ceiling is not possible.

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3.6 Configuration : Configuration includes

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ANTENNA MOUNTED ON FALSE CEILING ACCESS POINT MOUTED ABOVE FALSE CEILING

ACCESS POINT FIXATION


3.6.1 Configuration of A.P.s as per the required modes so that the range and quality of signal from each A.P. is good enough to cover the desired area. And A.P.s should have redundancy so that the other A.P. can take over in case one fails to provide seamless wireless connectivity.

3.6.2 Configuration of PoE Switches.

3.6.3 Configuration of ACS Server and WLSE to ensure the proper security so that only authorized persons can access the wireless network. Proper access and authentication policies should be designed as per the user levels.

3.7 Post Installation Testing

After complete installation, the whole setup should be tested thoroughly to ensure that there is no problem with the coverage, signal strength, redundancy and the security polices. For this, the feedback should be taken from technical team and the users. If there is any issue, it should be rectifies as soon as possible and ensure that it doesn’t happen in future.

3.8 Business Signoff

After ensuring that the whole setup is working properly, the following things should be handed over to the R.C. technical team :

3.8.1 Technical Description Manuals of A.P., antenna, PoE switches, ACS Server, WLSE.

3.8.2 Design Description documents for WLAN in R.C. It includes :

3.8.3 Network Diagram with details.

3.8.4 IP Allocation details.

3.8.5 Device configuration details of A.P., antenna, PoE switches, ACS Server, WLSE.

3.8.6 Device driver C.D.s.

4 PROJECT SCHEDULING

4.1 Scheduling

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5 TENDERING AND BIDDING

Bidding was done by 3 companies:

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5.1 M/s Forte Forte provided the Cisco solution using 1100 series access points and AAA security. Quotation given by Forte was Rs.

6, 40,000.

5.2 M/s Hue ServicesM/s Hue Services provided the solution involving Nortel hardwares. Quotation given by Ramco was Rs. 5,40,000.

5.3 Ontrack Systems LimitedOntrack Systems Limited also provided Cisco solution with ACS server security and WLC controller implementation for centralized control. The quotation given by Ontrack Systems Limited was Rs. 4,70,000

The solution given by Ontrack Systems Limited was most appropriate in terms of technical and financial aspects.

6 ORGANIZATION OF TEAM

6.1 COMMUNICATION MATRIX

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6.2 Hierarchy

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6.3 Escalation Matrix for Ontrack Systems Limited

7 PROJECT FINANCE ARRANGEMENT

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The project was financed by Head Office. The budget was allocated to DIT(Department of Information Technology). DIT used this budget in purchasing material and payment to the system integrator (Ontrack Systems Limited)

8 PROJECT SAFETY MANAGEMENT

8.1 Safety Measures during civil work8.1.1 Use of proper ladders8.1.2 Use of safety helmets8.1.3 Standard tools recommended8.1.4 Proper illumination while working in ducts

8.2 Electrical Safety8.2.1 Proper insulation8.2.2 Covering of open wires to avoid short circuiting8.2.3 Use of fuses and cuto3rd Floor mechanism8.2.4 Appropriate distance maintained between data cable

and electrical wire

8.3 Technical Safety8.3.1 Keeping backups of all the configuration8.3.2 Proper security policies should be maintained8.3.3 Device access rights reserved to administrator only

9 PROJECT QUALITY, MONITORING AND CONTROL MECHANISM

Monitoring and control was done by the following methods :9.1 Daily Project Status Reports9.2 Weekly Review Meeting9.3 Site Supervisor allocation to ensure the quality of work9.4 Continuous follow up with system integrator to meet the time

lines

10 PROJECT RESOURCE MANAGEMENT

10.1 Material Requirement

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10.1.1 Access Point

Model : AIR-LAP1231G-A-K9

Manufacturer : CISCO

10.1.2 AntennaModel : AIR-ANT5959Manufacturer : CISCO

10.1.3 PoE SwitchModel : WS-C3750Manufacturer : CISCO

10.1.4 WLSEManufacturer : CISCO

10.1.5 ACS Server Model : CSACSE-1113-K9Manufacturer : CISCO

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11 PROJECT CLOSE OUT

After ensuring that the whole setup is working properly, the following things should be handed over to the R.C. technical team :

11.1 Technical Description Manuals of A.P., antenna, PoE switches, ACS Server, WLSE.

11.2 Design Description documents for WLAN in R.C. It includes :

11.3 Network Diagram with details.

11.4 IP Allocation details.

11.4.1 Device configuration details of A.P., antenna, PoE switches, ACS Server, WLSE.

11.4.2 Device driver C.D.s.

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Uco Bank Case Study

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