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Fall/Winter 2009

special assignment

Behind The Scenes of Our Service Learning Programs

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From the DeanWith approximately 53,537 students, UCF is now the largest university in Florida, and the third largest in the nation. Our business school alone has more than 9,000 students and 150 faculty members. They say there is strength in numbers and I’d have to agree. With such a great amount of people, you don’t have to look very far to find a great amount of achievements.

Our service learning program is one of the largest of its kind found in any business school. As part of the Cornerstone Course, every undergraduate student must participate in a service learning project. Between raising funds, securing in-kind donations and providing assistance, the impact our students make on the community is astronomical. The true impact however, is the outcome the projects have on our students. The real-life lessons they learn about teamwork, nonprofit organizations and project management are immeasurable. You can read more about our service learning projects on pages 6 through 8.

I am very proud that for the first time, the Princeton Review named our MBA program among the nation’s top 10 “best administered.” UCF is the only business school in the state of Florida to receive this ranking. Our inclusion on this list is a testament to the hard work of our administrators, faculty, staff and students. We are pleased to be included among such a prestigious group of business schools.

To meet the needs of the community, we have implemented several new programs. You will learn about the Florida Small Business Resources Association and the expansion of our professional development programs, as well as faculty and alumni news, when you read through this publication.

As we head into a new year, our business school will continue to thrive, and I will continue to be impressed by all our accomplishments. Once you get to know us a little better, I know you will be too!

Thomas L. Keon, DeanThomas L. Keon

About the cover photo: Guess Who’s Coming To Dinner? To raise awareness and funds for Lighthouse Central Florida, UCF students hosted “Dining in the Dark.” Dinners were served by the Orlando SWAT team who wore night-vision goggles so they could see.

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Table of Contents

New Program Benefits Small Businesses3

Alumni4

Don Swift Joins Development Staff5

EDC Expands Professional Development Programs9

Biz Central10

Dean's Executive Council12

Faculty News2

6 Cover StoryService Learning Projects Impact The Community

Dean: Thomas L. KeonCommunications Director: Joanne Chive, ‘03 and ‘07Graphic Design/Digital Artwork: Jonathan Gabriel, ‘06Cover/TOC Photo: Joe Brooks Photography

UCF Business (In The Know) is published by the College of Business Administration at the University of Central Florida. We welcome your letters and comments. Please write to: Communications Director, University of Central Florida, College of Business Administration, P.O. Box 161991, Orlando, FL 32816, or e-mail jchive@bus.ucf.edu.

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Economics Professor Provides Expertise To NSF ProjectEconomics Professor Elisabet Rutström is part of a team of UCF professors working on “The Forest Fire Project,” a virtual reality research effort funded by the National Science Foundation (NSF). The multidisciplinary project blends three disciplines: psychology, computer science and economics. The goal of the project is to find out if a virtual reality presentation of wildfires might influence local residents to invest in prescribed burns and other protective efforts. She is working on the project with Charles Hughes, director of the UCF Media Convergence Laboratory and professor of computer science and electrical engineering, and Stephen Fiore, director of UCF's Cognitive Sciences Laboratory at the Institute for Simulation and Training and a philosophy professor.

Book Focuses on Fun in the WorkplaceA book co-authored by Management Professor Robert Ford playfully addresses the benefits of having fun on the job. The book, based on an extensive research study by the Society for Human Resource Management, offers ideas and reasons to create a fun work environment. “From our research on fun work environments, it became clear that too many people were not having much fun at work and wished they could,” Ford said. “We thought we would write the book to tell them how.” Ford co-authored the book with Bob Pike, an industry leader in training and development and CEO of the Bob Pike Group, and John W. Newstrom, a professor emeritus of management at the University of Minnesota-Duluth.

In the News...Our faculty members are respected experts in their fields, and often speak to local, national and international media, as well as online Web news

sources. Faculty members have been quoted recently in such media as the Orlando Sentinel, the Orlando Business Journal, Orlando Regional Chamber of Commerce First Monday, Pegasus Magazine, Florida Trend Magazine, Orlando television news stations, Tampa Tribune, St. Petersburg Times, Miami Herald, Jacksonville Times-Union, ESPN, Wall Street Journal, Associated Press Wire, CNN Money, MSNBC, USA Today, Forbes, and the Washington Post. Our professional selling and entrepreneurial programs were mentioned in On Wall Street, and Dog Day Afternoon, a client of our Small Business Development Center, was featured in an online Wall Street Journal article.

Kudos Randy AndersonRandy Anderson, the Howard Phillips Eminent Scholar Chair in the Dr. P. Phillips School of Real Estate, has recently earned his Counselors of Real Estate (CRE) designation. The Counselors of Real Estate is the membership organization established exclusively for real estate advisors who provide intelligent, unbiased, and trusted advice for a client or employer. Additionally, he has been named a Homer Hoyt Fellow. The Homer Hoyt Institute is an independent, non-profit research and educational foundation that contributes to improving the quality of public and private real estate decisions.

Lapchick Presented With Lifetime Achievement AwardThe Reverend Jesse Jackson honored Richard Lapchick, director of the DeVos Sport Business Management Graduate Program, with a lifetime achievement award for his work in civil rights. Lapchick was honored at a special awards banquet during the Rainbow Push Coalition and Citizenship Education Fund’s 38th Annual Conference in Chicago.

Faculty News

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New Program Benefits Small BusinessesSmall businesses often face big challenges when it comes to offering cost-effective benefits to their employees. In fact, of the nearly 4 million Floridians who are uninsured, more than 50 percent are either employees or dependents of employees who work at a small business.

To address this problem, the UCF Center for Entrepreneurship and Innovation (CEI), located in the College of Business Administration, has established a new program that helps small businesses obtain affordable employee benefits.

The Florida Small Business Resources Association (FSBRA) connects small businesses with insurance and management services through a membership group, which can negotiate improved coverage and premiums.

“The main thrust of the FSBRA initiative is to help Central Florida small business better compete with larger businesses. The lack of access by small businesses to a comprehensive portfolio of employee benefits tends to tilt the competitive landscape in favor of larger businesses,” said Richard Quinn, an instructor in the Management Department, and the brainchild behind the program.

“By providing smaller businesses with the same portfolio of benefits previously available only to larger businesses, we believe the landscape will level out, allowing small business to attract talent and resources necessary to pursue the growth opportunities that are vital to the future of the Central Florida economy,” he added.

Businesses with 50 or fewer employees are eligible to join the FSBRA which gives them access to a broad portfolio of insurance products or human resources services from Blue Cross Blue Shield, Insurance Office of America and FrankCrum. Resources available include health care insurance, payroll processing, human resources management and other support services. Members can also select benefits “a la carte” depending on individual needs.

Association members also will have access to UCF’s facilities and resources, including education seminars, conferences and coaching programs offered through the UCF Executive Development Center and the CEI.

This is the first program of its type in the Southeast, and Quinn hopes that eventually it will be offered statewide and serve as a national model. For more information, visit the FSBRA Web site at http://fsbra.ucf.edu.

“The cost of insurance and human resources can be astronomical to small business owners and their employees. This innovative program provides them with the chance to purchase af fordable insurance as well as management services.”

—Thomas KeonDeanUCF College of Business Administration

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AlumniThree More Inducted Into the CBA Hall of Fame

A Disney executive, a partner in a top accounting firm and the senior vice president of a Central Florida based architect firm were inducted into the Hall of Fame during the 11th annual banquet held on campus in September.

Inductees must be a graduate of the college, and are selected based on their career achievements and their commitment to UCF, specifically the business school. “Hall of Fame inductees give back to the college by serving as mentors to our students and hiring our graduates,” said Thomas L. Keon, dean of the college.Induction into the Hall of Fame is the highest recognition given by the college. With the addition of the latest class, 53 graduates have been inducted into the Hall of Fame since 1999.

Class of 2009 includes:Anthony Connelly, ’88 (BSBA Accounting), senior vice president and chief financial officer of Walt Disney Parks and Resorts, Domestic Businesses. He leads more than 700 employees worldwide and is responsible for the financial planning and fiscal management of both the Walt Disney World and Disneyland Resorts. He has an MBA from the Wharton

School of the University of Pennsylvania and is a Certified Public Accountant.

Donald J. “D.J.” Gannon, ’89 (BSBA Accounting), partner in the Washington D.C. office of Deloitte & Touche LLP. He specializes in global accounting and financial reporting, as well as global regulatory and professional issues. He is a Certified Public Accountant in the District of Columbia and is a member of the American Institute of Certified Public Accountants.

Maureen Walker, ’81 (BSBA Accounting), partner and senior vice president at Helman Hurley Charvat Peacock/Architects, Inc. Her work with the firm includes strategic planning, problem solving, analysis of insurance companies and overseeing financial and banking operations. She is a Certified Public Accountant and has an MBA from the Crummer School of Business at Rollins College. New Blog Highlights CBA GradsA new blog has been launched to highlight CBA graduates. “Business Casual” is an online resource that allows visitors to learn more about our graduates in an informal way. The first profile featured Brian Wheeler, ’95, founder and CEO of Tijuana Flats, and the second one features Phil Dalhausser, ’02, who won an Olympic gold medal in beach volleyball in 2008. If you are a graduate of the college and would like to be profiled, contact Don Swift, Assistant Director of Development and Alumni Relations, at dswift@mail.ucf.edu or (407) 823-5781. The new blog can be found at http://web.bus.ucf.edu/businesscasual.

From left to right: Donald J. “D.J.” Gannon, '89; Maureen Walker, '81; Anthony Connelly, '88; and CBA Dean Keon.

Mark Your Calendars!12th Annual CBA Alumni Chapter Golf TournamentEagle Creek Golf Club • May 28, 2010 Watch for Details!

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Please Support the CollegeTuition increases...budget cuts...economic turmoil. What a year it has been! Through it all, we have remained strong and are still one of the largest business schools in the nation. But in order to continue to offer more scholarships and more programs, we will need more help!

A large part of UCF's success is made possible by the support we receive from alumni, friends and organizations. In order to continue attracting the best and brightest students and faculty, and to keep providing the high level of intellectual leadership through research, teaching and service, we encourage you to invest in our college. Best of all, if you donate before December 31, 2009, your year-end gift is tax deductible!

For more information on how you can give to the college, contact Don Swift at dswift@mail.ucf.edu or (407) 823-5781. If you prefer, you can make a donation online at http://www.bus.ucf.edu.

“Without your education from UCF you probably would not hold the position you do today, nor have the friends you made through classes and activities. What I paid for my education is a fraction of what the return has been. Help those that will follow in your footsteps!” - Sharon agee, '86 and '89, CPA and accounting instructor

Don Swift Joins Development Staff

Don Swift has joined the college as the new Assistant Director of Development and Alumni Relations.

Don Swift has been hired as the Assistant Director of Development and Alumni Relations for the CBA. In this role, Swift is responsible for the annual fund, as well as all alumni activities for the college.

Prior to UCF, Swift served as District Director with the Central Florida Boy Scouts of America. While at the Boy Scouts he was responsible for managing all finance, marketing, sales, volunteer recruitment and training in his district. He received a B.A. in Psychology from Youngstown State University in Ohio.

Swift has already set some goals for his new position. “I am reconnecting CBA alumni back to UCF and increasing their awareness of the importance of philanthropic support to their

alma mater,” he said. Additionally, he plans to increase scholarship support and student internship opportunities with local organizations.

When he’s not busy at work, Swift enjoys traveling, surfing and playing golf.

He and his wife Amanda are expecting their first child in February 2010 (it’s a boy)!

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Lessons Learned Outside the Classroom

0

50000

100000

150000

200000

250000

300000

350000

400000

Spring 2008

$300,000

$56,000

$250,000

$358,000

$68,338

Summer2008

Fall 2008

Spring 2009

Summer 2009

Total, since Spring 2008: $1,032,338

Economic Impact On the Community

(includes fundraising, in-kind donations and volunteer hours):

Imagine trying to eat a three-course meal in complete darkness. For people who are blind or sight impaired, they don't have to imagine. It is just one of the many challenges they face each day.

To raise vision awareness, eight UCF business students recently coordinated “Dining in the Dark,” a fundraising dinner that was held in total darkness. In a special twist, the dinners were served by members of the Orlando SWAT team who wore night-vision goggles so they could see. Proceeds from the event went to Lighthouse Central Florida, a non-profit organization that provides free vision rehabilitation.

While this event was unique, UCF business students helping the community is not. As

part of their Cornerstone Course, every undergraduate business student is required to work in teams and complete a service learning project. With close to 8,000 undergraduate students, our service learning program is one of the largest of its kind in a business school.

The students make a tremendous impact on the community each semester. They work with a variety of nonprofit organizations such as Junior Achievement, Boys and Girls Club, Coalition for the Homeless, B.A.S.E. Camp, and Orange and Seminole County Public Schools. They raise money, secure in-kind donations, teach classes and volunteer their time. They also help grant wishes for sick children.

Rosie Wilder, Wish Program Director for New Hope for Kids, has been working with students from the Cornerstone Course since 2003. During that time, 164 teams comprised of nearly 1,000 business majors have raised approximately $275,000 and granted 161 wishes! “The Cornerstone teams receive hands-on experience with budgeting, teamwork, media, documentation and working with special needs children,” she said. “I see the effect of the child on the team, and the team on the child. It’s hard to put into words—this mutual enrichment brought about by students who go beyond the ‘project requirements’ to reach children who don’t always fit into society’s mainstream. It is a beautiful thing to watch, and for that I am very privileged,” she added.

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The Cornerstone Course fosters professionalism and leadership potential by emphasizing six learning objectives: teamwork, communication, diversity, ethics, creative thinking and capitalizing on change. While students are taught these objectives during class, it is the real-life lessons they learn outside the classroom that are frequently the most valuable. Oftentimes, the students benefit as much as the organizations.

For many students, this is the first time they have been exposed to project management, fundraising

The International Management and LEAD Scholars classes collected close to 2,000 items of canned foods, paper products and personal hygiene products for Boys Town and the Hope Foundation. Students from left to right, Mohammed Habib, Matt Roman and Austin Hooper.

or helping the less fortunate. For many, it will not be their last. “The Service Learning Program has inspired me to take my project beyond the classroom and into the local community. This was not only a great experience for me, but we raised over $2,000 in a charity basketball game for the Boys Town of Central Florida last year,” said senior Tim O’Reilly. “Even though I took the class last year, I plan to coordinate this event annually!” he added.

(continued on page 8)

Students enrolled in the Cornerstone Course may select a service learning project from one of the following four categories:

Environmental Projects—these projects are designed to help local non-profit agencies that work with animals. Projects range from building a new home for a Florida Panther to raising funds to buy a “bite suit” for the Orlando Police Department K-9 unit.

Family & Youth Projects—this includes a variety of projects designed to help support Orlando families. Projects range from designing & implementing a Halloween party to granting a wish for a chronically ill child.

Economic & Service Based Projects—these projects offer financial and service support to both local and international not-for-profit agencies. Projects range from raising money to fund cleft palate surgeries in developing countries to conducting a canned food drive for a local homeless shelter.

Junior Achievement Projects—UCF has a strong partnership with Junior Achievement. This semester, our students are working with more than 50 local schools and arranging projects such as teacher appreciation celebrations, book drives, holiday food basket collections, teach-ins and field days.

“Each semester, I continue to be amazed by our students. They use the project management skills they learn and implement new ideas that help our community. I hope they continue their passion for philanthropy and community service long after they graduate. ”

—Phyllis harris CoordinatorCornerstone Course

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(continued from p. 7)

Hope For Stanley Alliance

Our undergraduate students aren’t the only ones participating in community projects. Community service is an integral part of the DeVos Sport Business Management Graduate Program.

DeVos students have made 20 trips (and counting) to New Orleans to help residents rebuild after Hurricane Katrina. The initiative began in December 2006, when 10 students from the graduate program traveled to New Orleans with Richard Lapchick and his wife Ann during the winter break. The students met a man named Stanley Stewart who was thinking about leaving his damaged home permanently. Stanley inspired the students so much, that they took it upon themselves to help him rebuild his home.

The students from that trip decided to create an organization that could help people who were in a dire situation similar to Stanley’s. In February 2007, in conjunction with the New Orleans City Council, the Hope for Stanley Alliance was launched. As one DeVos class graduates, the next class carries on the legacy of Hope for Stanley and it has now become an integral part of the DeVos Sport Business Management Graduate Program.

The Hope For Stanley Alliance continues to grow. The last trip was in August 2009 and included 72 students, faculty and alumni from the program, and is beginning to attract students from other universities as well. During that trip, the UCF contingent contributed a total of 1,725 hours of service which is equivalent to one person working 40 hours per week for 43 weeks! A group is scheduled to go again over Winter Break in December.

The DeVos Sport Business Management Graduate Program was recently recognized for their work with the Hope for Stanley Alliance. They were the recipient of the 2009 Team MBA Service Award as the nation’s top MBA program for Volunteer Engagement and Leadership by the Graduate Management Admission Council.

“Through Hope for Stanley, DeVos Sport Business Management graduate students embrace the power of sports by assisting in the rebuilding of New Orleans, one of our country’s most historic cities,” said Bryan Collier, a graduate assistant and co-chair of the Hope for Stanley Alliance. “Every time I go to New Orleans, I realize what is important in life. Many of the residents of New Orleans Lower Ninth Ward lost everything, yet they still continue to fight for another day. Their resilience to overcome such a tragedy never ceases to amaze me and their spirit is what keeps me coming back time and time again,” said Lauren Harris, the other co-chair.

“Four years after Katrina, with many of its communities still completely wiped out, the spirit of the people of New Orleans is still vibrant and strong. As Hope for Stanley assists in the rebuilding process, we have been able to bring people together from across the nation to support the efforts of those trying to restore their lives. The people of New Orleans inspire us to do more.”

—richard laPchicKDirector and Endowed ChairDeVos Sport Business Management Graduate Program

Students from the Hope for Stanley Alliance have gone to New Orleans more than 20 times to help rebuild after Hurricane Katrina.

Business executives interested in staying competitive have a new resource—the UCF Executive Development Center (EDC). The EDC, part of the College of Business Administration, moved to downtown Orlando last year and has increased the number of professional development programs they offer. The new programs are designed to help business leaders further their personal and professional growth.

There are two types of programs: open enrollment and customized-corporate. Open-enrollment programs are open to the public and focus on current business topics and trends. Presenters range from internationally-acclaimed speakers such as Tim Cullen, director of the Oxford Negotiation School in the United Kingdom, to distinguished UCF faculty. Participants come from a diverse range of industries and attend these sessions to learn more about topics such as branding, finance, leadership and strategy.

Unlike the open enrollment programs, customized-corporate programs are tailored for individual companies based on their input. The EDC works with companies to create programs that promote professional development and provide each participant with a unique and transformational learning experience.

“We’ve expanded our programs based on the needs of business executives. We are Central Florida’s Partner for Executive Education and the leading provider of professional education. Our programs are recognized for their value, superior service and renowned faculty,” said Bob Case, director of the EDC.

Approximately two dozen MBA executives enrolled in Madrid University’s Executive MBA

program visited the EDC in November as part of the Florida International Residency Program partnership. It was the second time that the EDC hosted the Escuela de Organización International (EOI). The EOI was founded by the Ministry of Industry and the Ministry of Education to provide engineers with management and organizations skills.

While in town, the students learned about Central Florida’s history and development, the challenges and economic impact of area tourism and the global economy’s effects on Orlando. They enjoyed behind-the-scenes tours at SeaWorld, The Florida Mall, a U.S. Army simulation and training technology center and Indra Systems Inc., as well as presentations from the Orlando/Orange County Convention & Visitors Bureau Inc., Metro Orlando Economic Development Commission, the Florida High Tech Corridor and the UCF Business Incubation Program.

In addition, the EDC offers the Executive MBA, the Professional MBA, the Professional Master of Science in Management, and the new Professional Master of Science in Real Estate.

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Tim Cullen recently presented "Negotiating Your Business To The Top." The workshop taught senior-level executives how to apply negotiation skills to any industry.

EDC Expands Professional Development Programs

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Biz CentralMBA Program Ranked Among Top 10 “Best Administered” in NationFor the first time in school history, our MBA program has been ranked among the “best administered” programs by the Princeton Review. We are the only business school in Florida to make this list. The Princeton Review's 2010 edition of the “Best 301 Business Schools” features the top graduate business programs in the nation. While the publication lists 301 business schools, it does not individually rank the schools in a hierarchical order. Instead, the book has 11 lists of the top 10 business schools in various categories, including best administered. “Our inclusion in this ranking is a testament to the hard work of our administrators, faculty, staff and students. We are proud to be listed among such a prestigious group of business schools,” said Thomas L. Keon, dean of the CBA.

UCF Tax Team Places Third in National CompetitionThe UCF Tax Team won third place in the graduate division of the 8th annual Deloitte Tax Case Study Competition. Team members included Wendy Flynn, Justin Knox, Lauren Pryor and Rachel Weisman. Each student received $500, and the Kenneth G. Dixon School of Accounting received $2,500. As part of the competition, teams are given five hours to complete a case study that requires participants to analyze information, identify issues and alternative tax treatments, and develop a recommended solution that appropriately cites the Internal Revenue Code and Treasury Regulations. Based on the information, each team must prepare a written solution to their case and submit it to a panel of judges from Deloitte Tax LLP for evaluation. The UCF Tax Team consistently places in the upper tier each year, often out-performing top-ranking business schools from across the country. Accounting

professors Donna Bobek and Charlie Kelliher serve as team advisors for the competition.

UCF Is Number One in the State!In enrollment that is! With approximately 53,537 students, UCF is now the largest university in Florida, and the third largest in the nation. UCF ranked in the top five among national universities in the “Top Up-and-Coming Schools” list published by the U.S. News & World Report. The list recognizes universities that “recently made the most promising and innovative changes in academics, faculty, students, campus or facilities.”

New Graduate Real Estate Program Begins Next SummerReal estate students and practitioners interested in advancing their career can enroll in our new graduate program in real estate. The Master of Science in Real Estate begins in June 2010 and will be taught in the professional format at the UCF Executive Development Center (EDC) in downtown Orlando. The curriculum combines a unique business core consisting of finance, accounting and marketing courses with advanced coursework in real estate. Students will earn 30 credit hours during five sessions and will be well-prepared to obtain Florida Real Estate brokerage and appraisal licenses. The program is tailored to busy working professionals and students will go through the 16-month program as a cohort, taking all courses together.

SBDC Wins Seven Awards Staff, volunteers and resource partners from the Small Business Development Center (SBDC) at UCF received seven awards at the Florida Small Business Development Center Network’s 2009 Performance Excellence Awards

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Ceremony. Winners included: Florida Innovative Program and Best Practice Award: The SBDC at UCF's Advisory Board Council (ABC) Program; Florida Volunteer of the Year Award: Lee Evans; Regional Volunteer of the Year Award (Central Florida): Lee Evans; Network Service Excellence Award: Victoria Peake; Regional Outstanding Resource Partner Award: Tom O'Neal; Regional Certified Business Analyst (CBA) of the Year Award: Tony Espinosa; and Regional Employee of the Year Award: Kellie Snaith.

IEC Releases Cleantech Study for Orange CountyThe Institute for Economic Competitiveness (IEC), located in the College of Business Administration, has released a study that outlines Metro Orlando’s future as the nation's next “cleantech hub.” Clean technology, or cleantech, involves using innovative technology efficiently to drive business and provide solutions to global challenges, while protecting the environment. Commissioned by Orange County Mayor Richard T. Crotty, the study was led by Sean Snaith, director of the IEC. The report evaluates Metro Orlando’s assets, capabilities and potential in the cleantech industry and is the result of a year's worth of brainstorming with environmentally conscious companies, researchers and county leaders.

Latest TIDES Studies Grade NFL and MLS The Institute for Diversity and Ethics in Sport (TIDES), part of the DeVos Sport Business Management Graduate Program, released two studies this fall, based on statistics from the 2008 season. The first report examined the hiring practices in the National Football League. The NFL achieved an “A-” on racial hiring practices and a “C” on gender hiring practices, for a combined score of “B.” Richard Lapchick, the primary author of the study, is the director of

the institute and director of the DeVos Sport Business Management Graduate Program in the CBA. The study was co-authored by Chris Kamke and Derek McMechan.

The second report examined the racial hiring practices in Major League Soccer (MLS). The MLS earned a third consecutive solid “A” for racial hiring after getting ”A’s” in the categories of MLS League Office, players, head coaches, team president/CEO and team professional administration. This is the second best grade in men's professional sport (following the NBA) for racial hiring. For gender hiring practices, the MLS grade increased substantially from a “C+” in 2008 to a “B” in 2009. MLS received an “A+” for gender in the MLS League Office in 2009. Lapchick was the primary author of this study as well. It was co-authored by Ashley Turner and William Johnson.

SBDC Offers Small Business Institute ®The Small Business Development Center (SBDC) at UCF, in conjunction with the CBA, is participating in the Small Business Institute® (SBI) program during the Spring 2010 semester. SBI®, a nationwide program, provides high-quality business assistance to companies in need while providing an extraordinary opportunity for university students to learn through field case studies. SBI® is a graduate-level elective course within the CBA. Students enrolled in the class provide management consulting services to local small businesses. Each student team will have direct contact with the client and will produce a professional case report. Case study reports may include market research, marketing plans, competitive analysis, advertising strategy, customer surveys, strategic plans, financial analysis, human resource manuals and business plans.

Biz Central

Dean’s Executive CouncilMembersN. Lois Adams, ‘85 President and CEOHHCS Health Group

Jim D. Atchison, ‘92 President and Chief Operating OfficerBusch Entertainment

Jim G. Balaschak, ‘86 and ‘92PresidentDeanja, LLC

Richard O. Baldwin, Jr., ‘80Chief Executive OfficerCelebris Memorial Services, Inc.

G. Thomas Bland, Jr., ‘75 and ‘79President and CEOAquaFiber Technologies

R. Todd Bowers, ‘77Executive Vice PresidentSunTrust Banks, Inc.

Bob Case, ‘70Executive DirectorUCF Executive Development Center

Lawrence J. Chastang, ‘80President and Managing ShareholderLarsonAllen

Kenneth G. Dixon, ‘75CPA and Real Estate DeveloperKenneth G. Dixon Foundation, Inc.

Bill DoneganOrange County Property Appraiser

Les Eiserman, ‘81 and ‘82PartnerLarsonAllen

Andrew J. Fore III, ‘76 and ‘83Managing DirectorCitigroup Business Services-Americas

Paul Gregg, ‘74 and ‘76InstructorUCF College of Business

Stan Horton, ‘73 President of Semoran Holdings, LLCCorporate Director of Semgroup Corp.

Laurette Koellner, ‘77 Corporate Director of Sara Lee, Celestica and AIG (Post TARP)

Ivan Lefkowitz, ‘73Attorney and PartnerLefkowitz, Shaw & Sentner

Douglas F. Long, ‘82CEOThe Pinnacle Companies

William A. Long, Jr., ‘73

Alex Martins, ‘01Chief Operating OfficerOrlando Magic

Nan B. McCormick, ‘83 (Chairperson)Partner and Senior Vice PresidentCB Richard Ellis, Inc.

Gerald R. McGratty, Jr., ‘71 and ‘72PresidentWesthampton Realty

Craig S. Miller, ‘74 Managing Partner and CEOMPRS

Michael M. Runda

Rocky Santomassino, ‘79R. Josef Interiors

Theresa Schefstad, ‘80

Blaine Sweatt, ‘76Ivanhoe Design

Andrew B. Titen, ‘75President and Chief Operating OfficerBisk Education

John D. Vander Werf, ‘77PresidentTechnapack, Inc.

Maureen A. Walker, ‘81Principal and Senior Vice PresidentHelman Hurley Charvat Peacock/ Architects, Inc.

Richard J. Walsh, ‘77 and ‘83PresidentKnobHill Group

Emeritus MembersJames G. Atkins

Randy BerridgePresidentFlorida High Tech Corridor Council, Inc.

J. Kenneth Bryant, ‘77

Roy H. Davidson, ‘77Private Investor

Joe Durek, ‘78CEODurek Investments

Edward Haddock, Jr.CEO and Co-ChairmanFull Sail, Inc.

Karl Hodges, ‘82Vice President, Business DevelopmentOrlando Health

Glenda E. Hood

Louise P. Kilcourse

Robert A. Mandell

Gary P. Mann

Ben McMahan

George MezoSenior DirectorOracle Corporation (retired)

Heidi M. Nadjafi, ‘89Chief Financial OfficerAPG Behavioral Healthcare, P.A.

Richard A. NunisPresidentNew Business Solutions

Ray Otis, ‘98

Joseph Russell, ‘80Vice President of FinanceRotech Healthcare Inc.

Ann SonntagPublisherOrlando Business Journal

Michael Stapp, ‘81Director of Outside SalesGooding’s Hospitality Services

Marshall Vermillion

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