Ubicomp 2011 - Understanding My Data, Myself: Supporting Self-Reflection with Ubicomp Technologies

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Understanding My Data, Myself: Supporting Self-Reflection with Ubicomp Technologies 1 Ian Li , Anind Dey, Jodi Forlizzi

description

We live in a world where many kinds of data about us can be collected and more will be collected as Ubicomp technologies mature. People reflect on this data using different tools for personal informatics. However, current tools do not have sufficient understanding of users’ self- reflection needs to appropriately leverage Ubicomp technologies. To design tools that effectively assist self- reflection, we need to comprehensively understand what kinds of questions people have about their data, why they ask these questions, how they answer them with current tools, and what kinds of problems they encounter. To explore this, we conducted interviews with people who use various kinds of tools for personal informatics. We found six kinds of questions that people asked about their data. We also found that certain kinds of questions are more important at certain times, which we call phases. We identified two phases of reflection: Discovery and Maintenance. We discuss the kinds of questions and the phases in detail and identify features that should be supported in personal informatics tools for which Ubicomp technologies can play an important role.

Transcript of Ubicomp 2011 - Understanding My Data, Myself: Supporting Self-Reflection with Ubicomp Technologies

Page 1: Ubicomp 2011 - Understanding My Data, Myself: Supporting Self-Reflection with Ubicomp Technologies

Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Understanding My Data, Myself: Supporting Self-Reflection with Ubicomp Technologies

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Ian Li, Anind Dey, Jodi Forlizzi

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Supporting Self-Reflection

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Personal Informatics Tools

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Pedometer

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Number of steps

Sleep quality

Blood glucose level

Location

Electricity usage

Web history

Food consumption

Expenditures

Weight

Driving habits

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

What kinds of questions do people ask about their data?

When do people ask these questions?

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

6 Kinds of Questions

2 Phases

People transition between phases

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Study Recruitment Advertised on: •  Craigslist •  Study recruitment site •  Quantified Self blog http://quantifiedself.com

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Participants 91 people expressed interest.

Selected 15 participants (P1-15) to interview.

•  Currently using a personal informatics tool

•  Used tool for more than a month

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Types of Data Collected Financial expenditures (3 participants)

Sleep (3)

Weight (2)

Blood glucose level (2)

Exercise (1)

Productivity (1), web history (1), books read (1), and general life events (1)

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Procedure 1-hour interviews in the lab or on Skype

Observed participants using their personal informatics tool.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Procedure Asked how they reflected on their data. •  What were they looking for? •  What questions did they ask? •  How did they answer their questions? •  What problems did they encounter?

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Analysis Identified the questions people asked about their data.

Affinity diagrams to identify themes.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

6 Kinds of Questions

2 Phases

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

6 Kinds of Questions Status History Goals

Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Status What is my current status?

P7 looked at her Fitbit pedometer several times a day to check her physical activity level.

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Status History Goal Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

History What happened in the past?

P5 looked at her spending history to check if she was reducing her expenditures.

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Status History Goal Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Goal What goals should I pursue?

P9 tracked what she ate and her physical activity level to find the cause of her leg cramps, so she can avoid certain foods or not do certain exercises.

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Status History Goal Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Discrepancy How does my behavior compare to my goals?

P11 compared her current food consumption with the goal she had set for herself.

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Status History Goal Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Context What other things happened during a particular point in time?

P3 who has diabetes: •  Measured her blood sugar level. •  Kept in mind the food she ate

and her physical activity.

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Status History Goal Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Factors What influences my behavior over a long period of time?

P2 tracked many types of data over time to control her weight: •  Exercises •  What she ate •  Total calories

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Status History Goal Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Importance of the Questions Questions are NOT important all the time.

Some questions are more important than others as people’s information needs change.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Maintenance Phase

Discovery Phase

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&

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Maintenance Phase Participants already know how different factors affect their behavior, so they just want to know what their current status is.

Participants already identified their goals. They are only concerned with whether they are meeting their goal.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Maintenance Phase Current Status

P13 just tracks the minutes that he spends on Facebook, Twitter, and other social media sites, because he already knows how these sites affect his productivity.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Maintenance Phase Discrepancy

P1 uses Mint to keep track of her expenditures to see whether she is meeting the budget that she had set for herself.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Maintenance Phase Most important kinds of questions: Status History Goals Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Maintenance Phase Most important kinds of questions: Status History Goals Discrepancy Context Factors

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} Collecting data is easier because fewer types of data are collected.

Tools could provide alerts and suggestions.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Discovery Phase Participants are trying to figure out what their goals are.

Participants collect several types of data to find out what factors affect their behavior.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Discovery Phase Figuring out goals

P8 tracks the quality of her sleep so that she is better rested. She explores her sleep data to “spot trends for which I can take corrective action.”

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Discovery Phase Finding factors that affect their behavior.

P3 has diabetes and she tracked her blood glucose levels and her food consumption to find out their interaction.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Discovery Phase Most important kinds of questions: Status History Goals Discrepancy Context Factors

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Discovery Phase Most important kinds of questions: Status History Goals Discrepancy Context Factors

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} Help users collect data over a long period of time.

Help users select the goals that they should pursue.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Discovery Phase Most important kinds of questions: Status History Goals Discrepancy Context Factors

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} Help users track multiple types of data.

Help users manage all the data that they collect.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Maintenance Phase

Discovery Phase

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Transitions Discovery Maintenance

Discovery P6 initially tracked his blood sugar level, food consumption, and mood.

Maintenance Eventually, he transitioned into just collecting his blood sugar level because he felt like he had control of his diabetes.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Transitions Maintenance Discovery

Maintenance P7 who has recurrent insomnia tracks her sleep using Fitbit.

Discovery When her insomnia returns, she records the factors that may be causing the problem.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Transition Problems Some people might have problems transitioning.

P9 tracked multiple types of data to figure out what causes her leg cramps when she sleeps (Discovery).

She still doesn’t know the causes, so she continues to collect data about her sleep and possible causes.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Summary Identified 6 kinds of questions that people ask about their data.

Described 2 phases when people ask different kinds of questions about their data.

Discussed the transitions between the phases.

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Ian Li, Anind K. Dey, Jodi Forlizzi | Ubicomp 2011, Beijing, China

Thank you!

[email protected] http://ianli.com

Funded by

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