UAE happiness is a unique model · 2019-06-23 · On March 20, the UAE celebrated World Happiness...

On March 20, the UAE celebrated World Happiness Day, at a time when the future vision and the pioneering spirit of our wise leaders have become a joy and a way of life for the people of the UAE and its residents. Our wise leadership has succeeded in trans-forming the UAE into a fertile environment and a source of happiness in the region.The UAE was the first country in the world to set up a special Ministry for Happiness in 2016.The UAE has also been ranked first in the Arab world and 28th in the world happiness index in recent years.Some may wonder: What are the sources of happiness in the UAE that make it a unique Arab and world model in the field of happiness? In other words, what is the ‘secret of the Emirates’?The secret of happiness in the UAE can be seen in the unique social and humanitarian cohesion between its leadership and its people. In the UAE, we see a model of the keen sense of interest of the leadership in the life of the citizen. This caring for individual worries, and pains rarely finds a counterpart in the world. In this regard, it is sufficient to provide you with the evidence of the reality of Ajman Radio and the Emirati Ali Al Mazrouei, and the unique and shining human interaction it has witnessed by our wise leadership at all levels. One of the further secrets of happiness in the UAE as is. This amazing level of creative ideas, and innovation by our leadership in managing the affairs of the country to realize the ambitions and hopes of citizens and develop the services provided in all departments. UAE happiness has been achieved through the level of safety and secu-rity that our country maintains despite the waves of turbulent security chaos in the region and the world. The UAE provides an oasis of com-fort, happiness and investment.This includes the human and cultural behavior of UAE nationals in dealing with each other, and in dealing with residents in the UAE, , and reflects the extent to which UAE citizens enjoy the civilized principles and values associated with national identity, social solidarity and social participation.The customs sector in the country, like other sectors, is happy with the support, attention and honor of the wise leadership, as well as their rec-ognition of the importance of customs work and their great contribution to strengthening the country’s security, economy and protecting society from fraud and smuggling.As well as the leadership of the ambitious and conscientious customs sector at the Federal and local levels, there is a stimulating work envi-ronment, increased technological development creativity, and innova-tion in the field of inspection, scanning, customs clearance, Providing may further reasons for, and sources of happiness.In summary, our happiness comes from our leadership, which derives its happiness from the happiness of its citizens. Emirates happiness is a connected and mutually reinforcing forum and presents a unique global model.

UAE happiness is a unique model

Mohamed Juma BuosaibaThe published articles express the opinion of the writer and do not necessarily reflect the opinion of

the Federal Customs Authority

General Supervisor: H.E Ali Bin Subaih AlKaabi

Commissioner of Customs - Chairman of FCA

Advisory body:

H.H Sheikh Mohamed Bin Abdullah Al NoaimiChairman of Ports & Customs Department - Ajman

H.H Khalid Bin Rashid Al Mu’allaChairman of ports, customs and Free Zone Corporation

- Umm Al Quwain

H.E Rashed Lahej Al MansooriDirector General of General Administration

Customs – Abu Dhabi

H.E Mohammed Meer Abdul Rahman Al SarrahDirector of the Department of Seaports and Customs-

Sharjah

H.E Dr. Mohammed Abdullah Al MehreziDirector General of Customs Department - RAK

H.E Rashid Mohammed HammadDirector General of Customs - Fujairah

Editor -in-chief: Mohamed Juma BuosaibaDeputy Editor-in-chief: Ahmad A bdulla Bin Lahej

Executive Editor-in-chief: Hassan El Kamhawi Legal Consultant: Ahmed Mohamed Albakr

Financial administration: Mohamed AlmarzooqiMarketing and Communication: Asmaa Alawadhi

Designer: Abu OmarTranslation: Ala’ Abu Rezeq

Copyeditor: Joe Kelly

Correspondence:Abu Dhabi, United Arab Emirates, P.O.Box

35000 – TEL: +9712-6979700E-mail: [email protected]

A quarterly magazine specializedin customs affairs,

published by the (FCA) UAE

www.fca.gov.aeSelling Price

UAE 25 AED - Saudi Arabia Kingdom 25 SAR - Oman 2 OMR - Bahrain 2 BHD - Qatar 25 QAR - Kwait 3 KWD - Yemen 850

YER - Jordan 4 JOD - Iraq 4500 IQD - Lebanon 6500 LBP - Palestine 5 USD - Egypt 30 EGP - Sudan 20 SDG - Tunisia 50

TND - Algeria 400 DZD - United Kingdom 4 GBP - state of the European Union 5 EU - USA 5 USD

Subscriptions (annual)UAE 250 AED- Arab Countries 500 AED + shipping

United Kingdom and the European Union 1000 AED + shipping

Distribution: Printing:

Manifest

�� Abu Dhabi (Emirates Customs)

HE Ali bin Sabeeh Al Kaabi, Chair-man of the Federal Customs Au-thority, met with the Japanese del-egation to discuss ways to enhance cooperation, exchange experiences in the field of joint customs work and increase trade between the two countries.This came during a January meeting between HE the Commissioner Ali Al Kaabi and Kutaro Suzuki, Charge d’Affaires of the Japanese Embassy in the UAE at the headquarters of the Authority in Abu Dhabi. All of Yoshiro Baba, Director of the WCO

and Customs Research Bureau of the Ministry of Finance in Japan, Rashid bin Lahej Al Mansouri, Di-rector General of the General Ad-ministration of Customs - Abu Dha-bi, and Alia Al Marmoum, Director of Customs and Policy Affairs at the Authority participated.During the meeting, HE Ali Al Kaa-bi stressed the determination of the FCA to enhance cooperation with strategic partners worldwide and to exchange expertise in the customs sector aimed to enhance the effi-ciency of the customs sector in the UAE; He emphasized the historical and future importance of trade rela-

tions between the two countries Japan is among the top 10 strategic trading partners of the UAE. FCA Data shows that the volume of trade between the two countries amount-ed to 182.7 billion dirhams (50.1 billion dollars) during the period from 2013 to the end of the third quarter of 2017. While the value of UAE exports amounted to about 9 billion dirhams (2.5 billion dollars), and the value of re-exports 2.5 bil-lion dirhams (676 million dollars).Comment on photo: Al Kaabi re-ceives Japanese delegation in the presence of Rashid Al Mansouri

//////

UAE looking to strengthen cooperation with Japan

Al-Kaabi receives the Charge d’Affaires of the UAE Embassy

Dubai Customsfoils 1628 smugglingbids in 2017

1090’s Day of Customs

Smart Truckcaptures the interest of school and university stu-dents

Ali Al Kaabi:Customs inspectors spear-head in the face of drug trafficking

16

12

Reports

interview

UAENon-Oil Foreign Trade Volume RecordedAED 1.17 Trillion

18Reports

Louvre Abu Dhabi

04

2 3Emirates CustomsEmirates Customs April 2018April 2018

Contents 90’s Day of Customs

�� Abu Dhabi (Emirates Customs):

In mid-March, the Federal Customs Authority (FCA) organized a visit to the country’s customs represen-tatives to the Louvre Abu Dhabi Museum to view the most important archaeological and artistic artifacts and its role in enhancing the cultural status of the United Arab Emirates.The customs delegation was headed by His Excellency Ali bin Sabih Al Kaabi, Customs Commissioner and Chairman of the Authority, in the presence of HE Ahmed Abdul-lah bin Lahej, Executive Director of Customs Affairs Sector, and a number of executive directors and representatives of the local customs departments and directors.During the visit, the delegation was briefed on the effects, inventions and works of art dating back to dif-ferent historical periods of various nations and civilizations from dif-ferent parts of the world, including the civilizations of Mesopotamia, the Nile Valley, the Greeks, the

Romans and the Asian and African civilizations HE Ali bin Sabih Al Kaabi, Customs Commissioner, said that the Louvre Abu Dhabi Museum is a cultural landmark in its design and contents that allow visitors to access the world’s civilizations and cultures. The museum represents a beacon of science, culture and knowledge, and a message to the world that the UAE is a model of tolerance. Diversity of knowledge and coexistence between cultures and peoples.The visit of the Louvre Abu Dhabi Museum comes within the objec-tives of the Federal Customs Author-

ity, which aims to instill in its values the principles of culture, knowledge and work among UAE nationals, raise the level of employees’ happi-ness and enhance their knowledge and culture by diversifying the ac-tivities and events organized by the Authority. Which promotes the val-ues and principles of belonging and learning among employees in the customs sector in the country.“We have spent many hours looking at many kinds of rare artistic trea-sures, which represent an important human heritage and a global cultural legacy in the corridors of this giant architectural edifice and unique ar-chitectural masterpiece, which we all pride ourselves on in our beloved capital and on our country.”The delegation expressed their plea-sure in visiting the museum, stress-ing that this visit is an interesting and new experience, which contrib-uted to the navigation of the depths of history and the recognition of his civilization and diverse arts through different ages.

The museum is a global platform where human cultures meet

Customs delegation inhalethe fragrance of civilizations in the

Louvre Abu Dhabi

Al Kaabi:The museum is a beacon of science and knowledge and a message to the world that the UAE is a model of tolerance

Design and water creeks

The architect Jean Nouvel was inspired by the design of the wa-ter creeks that run through the museum from the traditional fa-laj system of irrigation. He also designed the dome of the Louvre Abu Dhabi museum, decorated with geometric grooves inspired by overlapping palm fronds, which were used to cover the ceilings to allow light to pass through them. .The complex ceiling pattern is the result of the same geometric design, which is repeated in dif-ferent sizes and angles within 10 layers, five of which are external and five interior, which gives the dome a delicate and artistic form creative.



Numbers and facts• The museum covers 97,000

square meters on Saadiyat Island.

• The museum is designed in the form of a mini-city resembling an archipelago at sea and in total includes 55 white buildings inspired by low-rise designs in traditional Arabic architecture.

• The total internal area of the museum reaches 8600 square meters, including exhibition halls, exhibitions and children’s museum. The exhibition area is 6400 square meters, with about 600 masterpieces and 300 works of art from French cultural institutions.

• The total area allocated for tem-porary exhibitions is about 2000 square meters, while 200 square meters have been allocated to the Children’s Museum.

• The museum has 23 permanent galleries offering artworks that tell stories from various his-torical periods that have passed through mankind to date in 12 different series.

• The 180-meter dome covers most parts of the museum, and its majestic appearance crowns the museum’s skyline from the sea, surrounding areas and the city of Abu Dhabi in general.

• The dome consists of eight lay-ers, four of which are made of solid steel, and four other inte-rior layers separated by a steel structure five meters high.

• The museum’s dome consists of 85 sections, with a weight of about 50 tons each.

• Enter the sun through the dome through openings reminiscent of the flow of light from the teeth to weaken palm trees.

• The dome, which weighs 7500 tons, rises on four columns, separated by a distance of 110 meters, and disappears inside the museum’s folds, giving a feeling of hanging, rising from ground level to the bottom edge of the dome to 29 meters. The highest point in the dome is 40 meters above sea level and 36 meters above ground level.

The Louvre Abu Dhabi, inspired by French architect Jean Nouvel, is inspired by Arab architecture in its design - a 180-meter dome with stars, through which sunlight enters through openings reminiscent of the flow of light from the serrated leaves of palm trees.The tour of the museum’s customs delegation included the exhibi-tion of the oldest antiques and ar-tifacts, including a gold bronze funeral mask from northern China 907-1152 BC, and a 8000 year-old stone statue with two heads of the Jordanian General Department of Antiquities called the Ain Ghazal statue, From the National Eye Mu-seum dates back to 1600 BC, the statue of Ramses II Pharaoh Egypt 1279-1213 BC, the winged dragon of northern China 450-250 BC.World religions and emerging world trade were represented in pieces and works of art, such as a Gothic book in two volumes (1250-1280) and the lion of “Marie-Cha “ from southern Spain or southern Italy (1000-1200).During the visit, the delegation was briefed on the collection of works of art borrowed from French museums, including the beautiful blacksmith of Leonardo da Vinci from the Lou-vre, the struggle between Krugas and Damoxin (1797-1803) by Anto-nio Canova and Napoleon Bonapar-te, Alps “by the artist Jacques Louis David of the National Museum of the Palace of Versailles and Trianon. These works illustrate the chang-ing worldviews and modern art that emerged in the 18th century.The delegation also saw a collec-tion of pieces of art exhibited in recent and modern collections, in-cluding “Young Emir of the Study” by Turkish painter Osman Hamdi Bey (1878), “Self Portrait” by Vin-cent Van Gogh borrowed from the Orsay Museum, and “Young boys wrestling” by painter Paul Gauguin , And «Walking No. 2», a collec-tion of photographs of the exhibi-tion (1983) by Emirati artist Hassan Sharif.



Fujairah to host second event ofEmirates Customs Week next January

Ajman hosted the first version to celebrate the International Customs Day

�� Ajman (Emirates Customs) The Federal Customs Authority FCA and the local customs admin-istrations decided to hold the sec-ond Emirates Customs Week in the Emirate of Fujairah in January 2019.This comes at a time when the last week of last January in the Depart-ment of Ajman Port and Customs began the activities of the First UAE Customs Week, organized by the Authority in cooperation with the local customs departments in parallel with the World Customs Organization celebrations of Inter-national Customs Day.The activities of the first day were attended by HE Ali bin Sabih Al Kaabi, Chairman of the FCA , and HE Sheikh Mohammed Bin Abdul-lah Al Nuaimi, Head of Ajman Customs and Customs Department, Chairman of the Organizing Com-mittee of the first UAE Customs Week, Director of the UAE Cus-toms Department, and the strategic partners and officials of the Federal and local customs.During the opening speech of the UAE Customs Week 2018, HE Ali bin Sabih Al Kaabi, Chairman of the FCA, said that the celebration of this year’s World Customs Day reflects the significance of coopera-tion and integration witnessed by the customs sector in the federal and the local aspects. UAE celebrates the International Customs Day this year, pursuant to an invitation of the Federal Customs Authority and the generous initiative of Sheikh Mohammed Abdullah Al Nuaimi, Head of Ajman Ports and Customs Department, to host the Emirate of

Ajman in a unified celebration that brings together the components of the customs sector in the country in a new sign of “ unified home “ in the UAE customs sector , with the granting of full freedom to customs departments in the establishment of the celebrations for this day in com-pliance to the unified celebration .“This year’s celebration is based on the principles of the founding father of Sheikh Zayed bin Sultan Al Na-hayan, at the beginning of Zayed Al-Khair Year, which is based on the values of the Union and the giving for the sake of our dear homeland and progress. Cordial greetings in this day to the founding father and his brothers “.“We take this opportunity to renew the loyalty and the covenant of our wise leadership and our dear home-land by making precious and noble efforts to raise the nation and protect

its borders from dangers and threats and preserve its security, its achieve-ments and its resources.”HE Ali Al-Kaabi pointed out that the World Customs Organization (WCO) has chosen the title of “a safe working environment for eco-nomic development” as a slogan for the celebrations of the international customs administrations on this day, as well as to be a major strategic axis for customs work throughout 2018. He stressed that security and development are the focus of the Federal Customs Authority and Lo-cal customs departments since years and decades.His Excellency said that the coun-try’s customs sector enhances its pivotal role in providing a secure business environment by focusing on three main axes: maintaining and stabilizing the business envi-ronment by simplifying procedures and promoting integrity, providing a safe environment for supply chains and supplying a fair and sustainable business environment.He explained that the future requires more effort, planning and imple-mentation in light of the increasing pace of challenges facing the cus-toms sector. HE Sheikh Mohammed Bin Abdul-lah Al-Naimi expressed his plea-sure at celebrating the launch of the UAE Customs Week 2018, which is an ideal platform for introduc-ing the role of Customs and its achievements in conjunction with this year’s “Zayed Year”, which is a catalyst for giving and achievement in a positive and sincere manner. To achieve the vision of the UAE 2021, which aims to make the UAE one of

the best countries in the world in the field of economic and social devel-opment.“The UAE Customs is currently witnessing the development of the unlimited support and encourage-ment of our leadership led by His Highness Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE and His Highness Sheikh Moham-

med bin Rashid Al Maktoum, And His Highness Sheikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces, and their brothers, High-nesses Rulers of the Emirates, and follow-up of officials and coopera-tion of partners and unknown sol-diers to customs officers in all loca-

tions, who stand helpless in the face of all persons may threat the society and is determined to protect their home and save its earnings and sup-port its economy and security .The events included a visual pre-sentation of a video clip under the slogan (one customs) reviewed the most important achievements of the customs authorities in the country.The event included a discussion session entitled “Looking ahead in customs work”, which was moder-ated by Mohammed Al-Rasi, Direc-tor of the Shipping Center of Shar-jah Customs, with the participation of Sheikh Mohammed Abdullah Al Nuaimi, Dr. Mohammed Abdullah Al-Mehrazi, General Manager of Ras Al Khaimah Customs, Rashid Hamad, General Manager of Fujai-rah Customs, Abdullah bin Lahej Executive Director of Customs Af-fairs Sector.The session dealt with a number of axes, which included the engines of shaping the future customs and ar-tificial intelligence in protecting the ports of the state and innovation in customs work, in addition to keep-ing pace with the customs techno-logical development and the fourth industrial revolution.HE the Commissioner, accompanied by the Chairman of the Organizing Committee for Ceremonies, hon-ored the distinguished categories and the creative customs in the cat-egory of “Customs Award for Best Control at the State Level”. During the ceremony, the UAE Customs Week Team was honored at the State level, the Port and Customs Depart-ment team in Ajman and a number of sponsors and strategic partners.

Al Kaabi:The celebration of Customs Day is based on the principles of the founding father at the beginning of Zayed Year

Mohammed Al-Naimi:The Department strives towards excellence in the provision of customs and maritime services



�� Dubai “Emirates Customs”

Dubai Customs made 1,628 seizures during 2017 compared to 1,347 sei-zures in 2016, which means a 21% increase over 2016.The Department of Passenger Op-erations at the airport had the lion’s share with 859 seizures, followed by Land Customs Centers Management with 699 seizures, Air Customs Cen-ters Management with 58 seizures, Jebel Ali Customs Centers with 9 seizures, and Coastal Customs Cen-tre Management with 3 seizures. Intensive training to Dubai Customs officers and equipping the centers with the latest inspection equipment were among the reasons behind this achievement. The “White Salt” seizure was a ma-jor seizure which shows alertness of Dubai Customs officers and reflects the importance of cooperation and coordination between the Depart-ment and the Ministry of Interior and Dubai Police. The smuggler concealed huge amounts of capta-gon pills in animal guts and wrapped

them in salt. Screening detected different density in the barrels that carried the stuff. More than a ton of captagon pills were discovered. Another contraband saw officers of Jebel Ali Customs Center seize 12 kg of opium. These were skillfully concealed in furniture pieces. “Dubai is leading the way interna-tionally in combating any attempts of smuggling to protect society from the hazards of drugs. Dubai Cus-toms plays an essential role in this by continually developing its hu-man capital according to the high-est inspection standards, “said Sul-tan bin Sulayem, DP World Group Chairman & CEO and Chairman of Ports, Customs and Free Zone Corporation. “Being the first line of protection, Dubai Customs works hard to maintain security whilst sup-porting national economy towards a full realization of the objectives of the UAE Centennial Plan 2071 fol-lowing the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and Ruler of Dubai”.

He added:” Dubai Customs regulary updates its systems and inspection devices which helps Dubai Interna-tional Airport top the world airports for 4 years in a row in terms of the number of international passengers (88.2m in 2017)”. Commenting on this achievement, Ahmed Mahboob Musabih, Direc-tor of Dubai Customs said that the seizures are a part of the efforts ex-erted by Dubai Customs to protect the society, economy and security of Dubai in particular and the UAE in general.He pointed out that Dubai Customs works on achieving its strategic objectives by relying on qualified cadres, who are enrolled in training courses to enhance their capabili-ties.In 2007 Dubai Customs inaugurated the customs K-9 Dog unit to support in drug detection efforts. The unit has 24 dogs trained on detecting dif-ferent types of drugs. In 2017 alone this unit managed to foil 14 drug smuggling attempts. “Dubai Customs was able to conduct

a great deal of seizures thanks to the fruitful cooperation with relevant government partners,” said Mus-abih. “Our coordination with other security departments in the country helped with many of the seizures”.He said that the Risk Engine, which was developed by Dubai Customs, made major contributions. Musabih said that the Risk Engine system is fed with information on cargo from many channels. The 100% in-house developed ‘Risk Engine’ is a smart system connected to multiple chan-nels of resources streamlining data on customs declarations of con-signments and individuals as well. The system is managed by Dubai Customs Intelligence Department; and is responsible for profiling and analysing data in order to identify risks and intercept suspected con-signments.The system contributes to the expe-diting of clearing risk-free transac-tions, which in return gives Dubai Customs the luxury of catering eased and efficient services to its clients, facilitating legitimate trade and deterring potential illicit trade practices. Another innovation is Al Kashif Inspection Smart Vehicle, the first of its kind in the world. The cart is equipped with 16 devices, making it capable of detecting various nar-cotics, inflammable and radioactive materials, and explosives. The eco-friendly golf buggy can also analyse medication samples in seven min-utes. Dubai Customs regularly up-dates its officers with the different types of narcotics and trains them on how best to do their job, and this includes courses in body language and communication skills. Abdullah Mohammed Al Khaja, Executive Director of Clients Man-agement Division said that the big-gest challenge that Dubai Customs faced and overcame in the previous years was how to strike the balance between facilitating passenger and goods traffic and at the same time prevention of smuggling attempts.

Dubai Customs foils 1628 smugglingbids in 2017

21% rise compared to 2016

On the occasion of International Women›s Day

Ali Al Kaabi:The continuous giving of Emirati women draws his conclusions

from the Zayed curriculum�� Abu Dhabi (Emirates Customs)

HH Ali Al Kaabi, Customs Commissioner, Chairman of the Fed-eral Customs Authority, in a message on International Women›s Day 2018 congratulated all employees of the Authority the Cus-toms Administrations and UAE women at home and abroad.He added, that the continuous giving of Emirati women in the Customs field of UAE; reflects the foresight of the late Sheikh Zayed, the wise leadership and the mother of the UAE Her High-ness Sheikha Fatima Bint Mubarak.He affirms that during their career; the Emirati women have been able to overcome the challenges and difficulties of dated thinking effectively. They have given the government sector in general, and the Authority and the Customs administrations of the UAE,, a new spirit and meaning. Their achievements have contributed much to the advancement of the UAE United Arab Emirates in leading global competitiveness indices.He pointed out that the march of women›s contribution in the customs sector presents a bright picture for the future. This com-bines will, determination, generosity, loyalty, and belonging, and has contributed to enhancing the status of women in UAE society under the patronage and support of the wise leadership.HE Mohammed Jumaa Busaibah, Director General of the Au-thority, congratulated the Emirati women on this occasion and said, «I extend my sincere congratulations to women in general, UAE women in particular, the Federal Customs Authority, the customs sector in the UAE and every woman living in or out-side the country on the occasion of International Women›s Day 2018”. He further noted their “contribution to the advancement of our nation and the building of our renaissance until the UAE has given its sons and daughters at the forefront of the world.”He added, «I ask God to help our wise leadership and the mother of the UAE to continue their direction for the benefit of the coun-try and its’ people. Proving a long live health for all, leading to the happiness of every Emirati or woman resident in the home-land with pride, leadership, tolerance, and happiness.



Ali Al Kaabi in an interview with “ ”:

of the sector’s contri-bution in the index of increasing the control of smuggling of drugs

cases the FCA and the customs departments have seized of smug-gling within 4 years

Million narcotic pills were seized by customs within 4 years

X Tell us at the outset about the development in the nature and features of the security role of the customs sector in the country in recent years?

Protecting the security of the com-munity is a major strategic objective for the country’s customs sector. It has the highest priority in the sector in light of the increasing risks in the region. The observer for the customs affairs in the country notes the in-creasing interest by the wise leader-ship and customs institutions in the security role of the country’s customs sector. Its moral, material and logistic support and development of its capa-bilities in the face of terrorism and organized crime, the most important of which is the smuggling of drugs, while not forgetting the economic and commercial role played by the customs institutions in boosting the

revenues of the state and facilitating trade with the outside world.This security trend reflects the extent to which the federal and local cus-toms institutions recognize the se-curity, economic and trade risks and threats (most notably the dangers re-lated to drug trafficking), which come from neighboring countries and re-mote neighbors. These risks threaten the control of the border. These risks have seen a marked increase in quan-tity and quality as a result of security and political unrest in the region.

X Some have recently under-estimated the importance of the role of the customs sector in combating drug traffick-ing at customs outlets. Some of the concerned people and specialists question the size and significance of the achieve-ments achieved by the federal

and local customs institutions in the country in combating drug smuggling.

Before answering this question, we must point out that it is agreed that the process of combating drug traf-ficking is an integrative and coopera-tive process that is shared by many institutions and sovereign and secu-rity bodies as well as sectors that are of a security, health or environmen-tal nature. The most prominent of these armed forces The Ministry of the Interior, the security and policing institutions, the installations protec-tion apparatus, the border guards, the coasts and the customs institutions, as well as the ministries of health, community development, climate change, the environment and other relevant governmental and private institutions. Within the framework of a legislative and procedural integrat-

ed system defines the procedures and place the practice of the authorities in an advanced framework of coopera-tion, coordination and exchange of information and experiences.The customs institutions are the sec-ond line of defense or protection in the country’s anti-narcotics operation after the border guards are of great importance in protecting the borders of the country from the organized smuggling operations that some or-ganizations are trying to undermine the security and stability of the soci-ety.

X What is the percentage of the contribution of the customs sec-tor in the country in the index of smuggling of drugs at border crossings?

The importance of the role of the cus-toms sector in the fight against drugs is reflected in the percentage of the

Customs inspectors

face of drug traffickingin thespearhead

394

9006

%33


The customs sector in the country, both Federal (FCA) and local (local customs departments) , plays an im-portant role in prevention of drugs and protecting the members of society from the dangers of the substance that threatens the most important wealth of our national wealth, especially the youth.The most important features of this role, the achieve-

ments of the Federal Customs Authority and the local customs departments in the field of drug control, the efforts exerted to raise the efficiency of customs inspec-tors at the customs outlets, in addition to the volume of drug seizures carried out by the customs sector in the country, Addressed by HE Ali bin Sabeeh Al Kaabi, Customs Commissioner, Chairman of the Federal Cus-toms Authority in a special interview with “Emirates Customs”:


Interview

contribution of this sector to the im-plementation of the index of increas-ing the level of smuggling of drugs at the customs outlets as a strategic indicator approved by the Ministry of Interior and the Council of Ministers in 2017. The index is about 33%, and the rest is shared by other govern-ment institutions involved in the drug control issue.The index measures the rate of in-creasing the control of narcotics smuggling operations in the ports (land, sea, air and mail) and the criminal according to the law of the state of all types and sizes, which are seized at the customs outlets in the country based on self-efforts by the Federal Customs Authority and the local customs departments.

X What is the size of drug seizures carried out by the Commission and the local customs services during the past years?

In the past four years, the Federal Customs Authority and the local customs services have experienced significant growth in the number of drug seizures at border crossings. The statistics of the Federal Customs Authority indicate that the number of seizures increased to approximately 9006 seizures during this short pe-riod of time with an average of 7 seizures per day. The number of nar-cotics pills seized by customs during that period reached 394 million.It is noteworthy that more than one third of these seizures were made

in 2017 alone, which reflects the in-creasing awareness of the customs sector in the State of the importance of its role in the fight against drugs and the vigilance of the customs in-spectors in controlling the movement of individuals, goods and trucks in all ports of the State (land, sea, air and mail) Increase their level of aware-ness of the dangers and security challenges facing the state in recent years.

X Some specialists say recently that there is an increase in the smuggling of drugs by hiding them in the bowels of passengers away from the eyes of customs inspectors at various outlets, what is your response to that?

It is enough to respond to these al-legations, from the reality of official customs statistics, that the customs sector in the State succeeded in the implementation of about 144 sei-zures of drugs while trying to smug-gle passengers in their womb in the last four years, including about 32 seizures occurred in 2017 alone An increase approaching 25% from the

previous year.If some of these specialists, when talking about dealing with drug traf-ficking in the gut, demands the train-ing of customs inspectors on body language, we assure them that learn-ing and mastering the body language is one of the basic principles and pre-liminary methods in the training and education of customs inspectors in the state. In the customs sector, we now have national expertise and re-sources, which are referred to in this field worldwide. However, we have no objection to benefiting from the experiences and experiences of oth-ers in reaching our goal, namely, the stable society and the productive citi-zen.

X What is the drug control posi-tion between the strategic objec-tives of the Federal Customs Authority and the local customs departments that seek to imple-ment them?

As I mentioned earlier and to reas-sure everyone, the Federal Customs Authority and the local customs de-partments have made it a strategic objective to combat drug trafficking through the border crossing points, in the belief of the great harm done to the safety and health of the society and the citizen. In cooperation with the relevant authorities in the State.

X What are the main features and axes of the customs sector in the country in the field of drug control?

The Authority and the local customs departments implement an integrated system to raise the level of perfor-mance and keep pace with the lat-est developments in the field of drug control. The system is based on a set of axes and main directions, most notably the improvement of the per-formance of inspectors and observers at the customs outlets through train-ing and exchange of experiences and knowledge locally, regionally and in-ternationally.It should be noted here that more than 100 specialized training courses were carried out during the past year only at the level of the Authority and the local customs departments at the rate of 9 sessions per month, attended by more than 1000 inspec-tors and customs officers of both sexes (males and females), during which the inspectors were trained in methods The smuggling of narcotics with passengers or their baggage or through shipments of goods, goods and means of transport, as well as mechanisms and methods to combat smuggling and the discovery of con-traband drugs.It also includes the customs sys-tem for combating drugs, especially smuggling, in general, implemen-tation of a plan in cooperation with the Ministry of Presidential Affairs to support the customs ports with the latest inspection and inspection equipment in the world during the period 2017-2021. In this regard,

we note that the total number of in-spection and inspection devices at the state level was 335 A variety of devices for checking the viscera and mobile devices for vehicle inspec-tion, with an average of 5 devices per port.

X There has recently been reports of the establishment of a police dogs unit K9 to raise the ef-ficiency of inspection at customs outlets.

Within the framework of its strat-egy to strengthen supervision and inspection at customs outlets and to apply best practices and methods in the face of various types of customs smuggling, the Federal Customs Authority, with the support of the Ministry of Presidential Affairs, has already started the executive steps to establish a K9 police dogs unit, .In this regard, His Highness Sheikh Mansour bin Zayed Al Nahyan, Deputy Prime Minister and Minis-ter of Presidential Affairs, approved the financial support required for the establishment of the unit of AED 17 million. A new organizational unit for police dogs was also established within the organization’s organiza-tional structure. The next few days will be the official announcement of the launch of the unit at one of its headquarters currently available in the Emirate of Umm Al Quwain.

X What about the plans of the cus-toms sector in the future state in

the face of drug trafficking?The achievements of the Authority and the local customs departments do not mean our success in eliminating the smuggling of drugs through cus-toms outlets. The smuggling process is a dynamic process that evolves in methods and types continuously. Hence, the Authority and the local customs departments have constant-ly strengthened the capabilities of the country’s customs inspectors. Continuing assessment and devel-opment of plans and policies to ad-dress the increasing challenges in the field of combating drug smuggling through customs outlets, in addition to developing corrective plans to face challenges and address gaps that may arise in this area. And we are ready to cooperate and coordinate with all rel-evant security and customs authori-ties in the State and abroad in the field of training and exchange of in-formation and expertise to eliminate the smuggling of drugs and stop their devastating effects on our youth and our children.There is no doubt that members of society play an important role in in-forming the competent authorities, including customs through various channels of communication, of any information that can contribute to stopping drug trafficking and pro-tecting our youth from the dangers that beset them and their future.In this context, I would like to thank our wise leadership for its unlimited support to the country’s customs sec-tor, which spares no effort in provid-ing the necessary resources to raise the level of customs performance and develop the skills of inspectors and individuals.

Body language is essential in the training of customs inspectors at border posts

Approximately 150 drug seizures were carried out while smuggled in the passengers’ nests


Interview

The “Smart Truck” captures the interest of school and university students

In the UAE Innovation Month 2018


The Federal Customs Authority or-ganized a series of events as part of its participation in the UAE In-novation Month 2018. The events included visits to several schools in the country to educate students about the nature of the customs work and review of the smart truck that contains the Backscatter scan-ner. in addition to organizing a num-ber of awareness activities for the society on the Customs work and to hold awareness-raising workshops and training courses on innovation in customs work in cooperation with an international company.HE Ali Bin Sabih Al Kaabi, Chair-man of FCA , said that the Author-ity’s participation in the Emirates Innovation Month comes in the con-text of the Authority’s commitment to the wise leadership initiatives on spreading the culture of innovation among the society groups and the objectives of the UAE Vision 2021. And strengthening of the state posi-tion in this respect on the interna-tional level , indicating that consoli-dation of the culture of innovation in the customs work environment represents one of the most important strategic objectives of the FCA that is working to implement it within the framework of its strategic plan for the period 2017-2021.His Excellency pointed out that the activities of the Authority are aimed at different segments of the society, including school students and social groups, as well as customs officers. It aims to raise awareness of the is-sues and themes of innovation in the customs work of these groups. The

Authority and the local customs ser-vices shall be able to carry out their task of protecting the security of the community, facilitating trade and raising the rates of compliance with the laws and legislations governing the customs work in the country.

The FCA has formed a working team consisting of 14 employees from various departments of the Authority headed by Huda Belhoul, Chief Executive Officer of Innova-tion. The team arranged and orga-nized the activities of the Author-ity during the Emirates Innovation Month in the event sites in all emir-ates of the UAE.The event included the review of the “smart truck” which includes the Backscatter scanner for scanning vehicles by radiation at the Bani Yas International School in Abu Dhabi during the first week of February. The students conducted a practical test using the device in person. They expressed their desire to join the customs work in the country.The device has the ability to detect large containers, trucks and small vehicles, the possibility of check-ing about 100 vehicles per hour, and save the vehicle plate number and linked it to the radiation image with

the observations of the image ana-lyzer.The event included organizing a course on innovation in customs work in cooperation with Karimzon Logistics Company in Abu Dhabi, Dubai and General Administra-tion of Customs in Abu Dhabi. The course highlighted how to use Block chain technology to protect infor-mation security and develop cus-toms work in the country.The activities of the Author-ity continued throughout February, which included visiting schools in Dubai, Sharjah, Ajman and Ras Al Khaimah, as well as visiting the Al Qasba area in Sharjah, the Festival Center in Dubai, the Emirates Cen-ter in Ajman and Sheikh Khalifa Hall in Umm Al Quwain. In addi-tion to organizing a training course on innovation for the customs em-ployees in Dubai.During the second and third weeks, the Federal Customs Authority con-tinued its activities as part of its participation in the UAE Innovation Month 2018. The events organized by the Authority included a range of activities and performances for the public and school students in Ras Al Khaimah, Fujairah, Sharjah, Ajman and Umm Al Quwain.During the second week of the Emirates Innovation Month, the event included a visit to the Ju-meirah Winchester Private School in Fujairah, Ras Al Khaimah Sec-ondary School for Boys in Ras Al Khaimah, while the third week saw the visit of Al Qasba and Al Zohour Private School in Sharjah. Which includes the Backscatter vehicle scanner device, was presented to the

public and school students by a team of 4 employees from the Customs Control and Inspection Department of the Authority. The students were also introduced to the role of the Au-thority in customs work at the local and international levels.HE Ali Bin Sabih Al Kaabi, Chair-man of the Authority, said that the activities of the Authority in the Emirates Innovation Month are aimed at spreading the culture of innovation among the different sec-tors of the society, with a focus on secondary school students in the country and increasing their aware-ness of the axes of customs work and its importance in protecting the security of society and facilitating trade and presenting the position of the state in the international forums and International competitiveness indicators.His Excellency pointed out that the Authority’s activities focus on secondary school students in an at-tempt to attract the national students to work in the customs sector in the country and increase their awareness

and conviction of the importance of work in this vital sector and the na-tional advantages and the process that result from work through prac-tical experiments for inspection and inspection using the smart truck.During the fourth week of Emirates Innovation Month, Her Excellency Sheikha Lubni Bint Khalid Al Qas-simi, President of Zayed University, opened the innovation activities or-ganized by the Federal Customs Au-thority at the University’s headquar-ters in Dubai. The event included the review of the smart truck containing the Backscatter vehicle scanner, to the university students by a team of staff of the Authority. On the other hand, the FCA innova-tion team organized a special event at the Zayed Bin Mohammed Fam-ily Fair in Dubai earlier this week to present the smart truck, the Back-scatter, and the fortune game, where a place was allocated to present the truck and game in the middle of the popular market, which increase the number of visitors and their desire to experience the game of luck and

see the scanner and its advantages .The Authority concluded its activi-ties during the last week of Emirates Innovation Month with a number of activities and presentations in the Emirate of Dubai, which included the visit of Al Ittihad School for Al Mamzar and Jumeirah and Higher Colleges of Technology (Al Sha-bab). The Authority’s participation in the UAE Innovation Month of 2018 included organizing 15 state-of-the-art events in which the smart truck containing the Backscatter vehicle scanner was presented to a number of schools, universities and the public at the state level through a staff of the Authority. The game was also presented as an interac-tive game to introduce students and groups to the customs outlets in the country, as well as organizing a comprehensive exhibition to intro-duce the role of the Commission in the work of customs and display its achievements at the local, regional and international levels. The events witnessed a great interaction be-tween the students and the public.

“Federal Customs” organizes training courses and introduce students to smart inspection methods


Reports

800.6

371.5

325 billion value of Re-Exports

in the First 9 Months of 2017

UAE Non-Oil Foreign Trade Volume Recorded AED 1.17 Trillion

UAE direct non-oil foreign trade formed 68% of total volume of general trade

The share of free zone trade was 32%

Billion Dirhams

Billion Dirhams


UAE General Trade volume keeps growing during the first 9 months of 2017, despite the decline in the growth rates of the global economy during the year 2017.The preliminary statistical data of the Federal Customs Authority revealed that UAE General Trade volume during the period January to the end of September 2017 amounted to AED 1.17 trillion, compared to 1.16 trillion during the same period of 2016, with 1% growth.H.E. Commissioner Ali Al Kaabi, head of the Federal Customs Authority, said in a press statement yesterday, that UAE non-oil foreign trade growth reflects the im-portance of UAE position in the world trade exchange map. and its leadership as a regional Trade center and trade gateway.His Excellency Al Kaabi added “the non-oil trade ac-tivity reflects an improvement in UAE trade balance with many world countries. And assure traders and in-vestors confidence in UAE economy.UAE direct non-oil foreign trade formed 68% of total volume of general trade, valued AED 800.6 billion. The share of free zone trade was 32% valued AED 371.5 billion.ImportsFCA preliminary data indicated that the share of im-ports of the UAE total non-oil general trade amounted to AED 708.2 billion during the first 9 months of 2017. The native gold and semi-processed gold came on top of the imported goods during the first 9 months of 2017, recording AED 98 billion with a share value of 14% of the total non-oil imports.Mobile phones came in the second place on the list of imports with a value of AED 66 billion at 9%, Motor cars with value reached 37.5i.e. 5.3% of the total non-oil imports during the said period.Exports The FCA stated that UAE export reached AED 139.1 billion during the first 9 months of 2017. Gold exports came on top at a value of AED 41.2 bil-lion, representing 30% of the UAE total non-oil ex-ports, followed by ornaments and jewelry with a value of AED 13 billion, i.e. 9.3%, then, the raw aluminum with a value of AED 12.8 billion with 9%, then ethyl-ene polymers in primary forms with a value of AED 7 billion dirhams forming 5%, and finally cigarettes & Cigars with a value of 6.5 billion dirhams represent-ing 4.7% of the UAE total non-oil exports during the period.

Re-ExportsFCA preliminary data indicated that Re-Exports value recorded AED 325 billion during the first 9 months of 2017. Mobile Phones came first as the best re-exported commodity during the period at a value of AED 56.6 billion representing 17% of the total re-exports, then came non-composite diamond of AED 38 billion dir-hams representing 12% of the total re-exports, fol-lowed by Motor Cars with a value of AED 28.6 billion with 9%, then, ornaments and jewelry with AED 21.6 billion with 7%, of the total re-exports during the said period.Trading partnersAs regarding UAE trading partners map, FCA pointed out, in its statement, that the regional structure of the UAE trading partners in the field of non-oil general trade was stable in terms of regions shares during the first 9 months of 2017, so Asia, Australia and the Pa-cific region maintained the first rank on top of the non-oil trade partners with a share of AED 470.4 billion equivalent to 42% of the UAE total non-oil trade. The European region came second in the list of the UAE trading partners with a share of AED 244.3 bil-lion representing 22% of the total, followed by the Middle East and North Africa Region with AED 217 billion with 20%, and the American and Caribbean Region with AED 105 billion with 9% of the total, and the Eastern and Southern Africa with AED 41 billion, representing 4%, and finally West and Central Africa with AED 34.4 billion at 3%, of the UAE total non-oil trade during the said period. GCC CountriesWith regard to the UAE non-oil trade with the GCC countries, the FCA stated that the share of the UAE non-oil general trade with the GCC countries during the first 9 months of 2017 constitute 11% of the total non-oil trade with the world, amounting to AED 127 billion. The Kingdom of Saudi Arabia came on top of the Gulf countries in terms of the value of the UAE non-oil trade with a value of AED 58 billion with 46% of the total non-oil trade with the GCC countries, followed by Oman with a value of AED 23.7 billion with 19%, and Kuwait with AED 21.5 billion at 17%, of the total non-oil trade with the GCC countries.Arab Countries In terms of trade with the Arab countries during the first 9 months of 2017, the FCA preliminary data showed that the UAE total non-oil trade with the Arab states constitutes 19% of total non-oil trade of the country with the world, with a value of AED 221.2 billion.

19Emirates CustomsApril 201818 Emirates Customs April 2018

Reports

Artificial intelligence, robotics, virtualreality - incredible assets for the future but need leadership and direction

Change not a threat but an opportunity

Much is currently being discussed about how jobs will change as com-puters become not only smarter, but capable of learning. This has naturally led to the normal human anxiety to ask the questions, “What will happen to my job? Will I be replaced by a machine?History shows that the nature of the job market has always shifted as tech-nologies are introduced. New technol-ogy has always prompted fears about incoming machines and capabilities, organizations, reprioritize, train and develop and both the quality of per-formance and job satisfaction levels increase.There are a number of tasks at which humans remain better, such as, the ones that involve the use of judge-ment, the ability to ask relevant ques-tions, especially the ones that involve innovation and the use of social skills such as communication, negotiation, and decision making. There is, there-fore, an even greater place for human and cultural values in the new ma-chine age.Technology can be a great advantage for every organization, but there still needs to be competent, intelligent, hu-man leaders at its head, applying ex-perience, skills and instinct to direct the business and ensure staff at all lev-els understand that direction.For leaders, then, there is the prospect of both incredible management ad-vantages to be gained, as well as the challenge of needing to lead a consid-erably more technological workplace. Technology will provide a much higher quality of data and more time for leaders to make intelligent predic-tive forecasts of trade behaviours and threats. Quality real time data will permit quality real time action

Senior managers will have the criti-cal role of understanding the re-quirements of their core business. In Customs this will remain economic security through trade management and a shared responsibility for social protection. The key task will require setting and assuring the standards that the new trade practices and societies expectations will require. Then tar-geting the right innovation and intel-ligence at the right time to facilitate legitimate trade and interdict criminal activity.Artificial intelligence has the capacity to replace the normally tedious and time consuming tasks which can iden-tify quantitative information, and so-phisticated trends and patterns. There will be a need to hire/develop techni-cal specialists to develop and oper-ate these new systems. These newly skilled staff will need management direction to understand the core busi-ness and focus on what technology must do not what it can do. Analysts will also benefit from the in

that they will be able to spend more time to understand what the informa-tion means for the Customs business and provide a higher quality of advice for leaders and decision makers to use.Senior managers will have to become comfortable more and more with not being the technical experts but to rely on the expertise of these specialists and encourage critical thinking within their organization. They will have to become much more comfortable with not needing to understand the detail. Responsible delegation will be criti-cal and the associated empowering of staff a major factor in job satisfaction.An empowered Customs Officer in the technological futureAt an operational level, there will inevitably changes to the human re-quirement. Progressively the need for direct human intervention in the clear-ance system will disappear for the vast majority of declarations. This need will be replaced by the re-quirement for control staff to manage the trader not the transaction. It will require staff who are skilled in sys-tems audit and also forensic computer audit.Similarly human intervention in the mechanics of operational risk man-agement will reduce. The human fo-cus here will have a greater respon-sibility for the intellectual analysis of risk priorities and management ap-proaches based on the analyzed data. Meetings will be about the ideas, not the mechanics.Control of the development of the algorithms to ensure that informa-tion is converted into useful strategic and tactical intelligence will remain a critical human element. Too much in-formation is as bad as too little. Technology will greatly assist in pro-

tecting the economy through making life easier for legitimate trade but re-grettably not all trade is legitimate and real threats will remain. It is also true historically that serious criminals have always been quicker to exploit new technologies not because they have better intellect but do have more focus, nominal administration, and need to innovate to survive. They also have more stringent management controls. (Failure in a Columbian drugs cartel is unlikely to be dealt with by receiving a poor performance marking). Customs staff will need to be encour-age to use similar creative thinking tactics if they are to be successful. Technology will free up the time needed to think ‘outside the box’ and innovate. To develop the tactics to deal with the next threat not the last one. At a very practical level operational staff will be needed to direct and man-age the new technologies that increas-ing become available for search and detection. For this they will need to be able to fully understand the capa-bilities that the technology provides and the operational procedures need-ed to maximize their effectiveness. Here again, particularly within the UAE there, is an opportunity to in-novate and lead in the development and exploitation of new technology. Robotics have a major role in meeting future needs. Staff should be encour-aged to develop their understanding in this area and to be proactive in initiat-ing future requirements. When all goes right much of the hu-man requirement can be replaced by well managed technology, when it goes wrong i.e the failed scan, the positive identification of illicit goods etc., there remains the need for human intervention. Courts are unlikely to ask a robot to present a prosecution in the foreseeable future.From a broader HR perspective the Customs organization, through its staff, will have to develop new capaci-ties and skills. In the new age, access to knowledge

is already changing. It has become in-creasingly unnecessary to carry facts around in one’s head and the rote learning of the past is being replaced with computer based training. Tech-nical skills training will increasingly be undertaken by virtual reality. The millennial generation is already used to access to the information they need by digital means.What does become critical is how we maximize the use of knowledge and skills. This was often in the past called experience. To some extent this will remain but the acquisition of experi-ence will need to be accelerated if staff are to cope with the rapidly in-creasing rate of change. Here what are currently called ‘soft skills’ become the new ‘hard skills. The future Customs officer will now need to be adept at research, critical analysis, change manage-ment, project manage-ment, organizational risk management, understanding of stakeholder re-quirement, and communication. For this human contact become increasingly im-portant.Skill up or move onThe future Customs will still provide many opportunities for the hu-man being. Granted the nature of jobs will change but those that are prepared to change and develop with technology will have increasing not less job security. It is a large respon-sibility of management and the HR functions to ensure that the necessary

development for staff is made avail-able.For the individual the future require-ment is clear, the jobs will be there for those who take personal responsibility to benefit from the opportunities pre-sented. If not then, yes - the future is a threatThe human role is now more critical than ever.In closing this article I suggest we should all pay attention to the recent words of Her Excellency Noura Al Kaabi Minister of Culture and Knowl-edge Development.“We need to retain the human val-ues and characteristics that cannot be supplanted by technology. Let us think not only about the UAE’s role in defining and applying innovation but also in our potential to inspire a human-centric innovation legacy, one our founding father believed in.These include flexibility, teamwork, empathy, curiosity, relationship-build-ing, and creativity. Innovation is not just about gadgets and technology; innovation is about championing bold ideas that work and improve people’s lives.It is also about thinking outside of the box”

Humans still a critical part of the process but jobs will change and develop.

Joe Kelly Customs Advisor

Commissioners Office – FCA


Free Zone

Ali Al Kaabi

Over the past two decades, the customs role globally has witnessed a series of piv-otal changes that have contributed to chal-lenging the stereotype of customs work.The most significant of these changes are security issues and terrorist threats that have prevailed in many countries of the world.Another important variable is the signifi-cant developments in the means of cus-toms smuggling and organized crime.The increasing calls for protectionism and economic regression as an alternative to openness, in addition to the completion of the World Trade Facilitation Agreement present new priorities and implications for the level of customs performance glob-ally.In the light of these and other changes, training and what can be called “knowl-edge investment” in the customs sector in any country in the world is no longer a luxury. It is an urgent necessity for every customs administration seeking customs “perfection” or performance governance and competition.Within the customs sector in UAE, the FCA and the local Customs Administra-tions have adopted common integrated methodologies and strategies to invest in customs knowledge and increase the effi-ciency and productivity of workers in the customs sector. This has been achieved through two very important components: academic qualification and specialized customs training.

In the first phase, the FCA is developing in association with UAE Academic establish-ments the components and content of the academic program for a customs qualifica-tion, which will result in the adoption and launch of an approved customs diploma.The second phase is training. The FCA and the local Customs Administrations are keen to implement an integrated package of training courses annually; to improve the productivity of employees, enhance their skills, and acquaint them with the latest practices in all aspects of customs work.I believe that the training programs of the Authority and the Local Administrations, along with other development factors, have had a positive impact on the level of performance and competitiveness of the customs sector in the country. Evidence of this is that the UAE is the world’s first place in the 2017 Customs Effectiveness Index.This positive impact of customs training does not mean that all challenges to our goal of optimizing customs training in the development of performance have been overcome. . In addition, to the different human, finan-cial and institutional capacities of the local customs services; the reality confirms the existence of challenges such as the huge budgets required for training ; the weak-ness of the technical level of some private institutes specialized in customs training, and the absence of scientific and function-al incentives to encourage employees to complete their training programsThese challenges are well recognized by the FCA and the Local Administrations , and they have corrective plans to over-come them or reduce their effects, though focusing on training priorities, identifying target groups according to importance In addition they are developing improved cooperation at the local level, and coordi-nation at the global level with the World Customs Organization through signing bilateral agreements with customs ad-ministrations This will enable exchange of experience and training which we can minimize and overcome the challenges.

Investment in“customs knowledge”

The Meeting is renewed

UAE happiness is a unique model · 2019-06-23 · On March 20, the UAE celebrated World Happiness...

Documents

Transcript of UAE happiness is a unique model · 2019-06-23 · On March 20, the UAE celebrated World Happiness...