Training programme

With 100% customer satisfaction, and 99% recommending us, it’s easy to see why we are the no.1 choice for many businesses.

Jan-July

2013

Scheduled Training Bespoke Courses

Our Skipton Centre is now refurbished and our new website has been launched. 2013 welcomes a new

age of training at tyro, with new distance learning and online courses making it more convenient than ever for you to get the qualifications and skills you

need for your business to thrive.

These improvements complement our established training programmes which have been helping

businesses improve for over 15 years.

Consultancy

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Bespoke Training & Consultancy

Many businesses require tailor made courses to meet their specific needs

At tyro we offer bespoke courses in the following areas:

Call us to discuss the best option for you

What’s New?We will be sending a regular email update, featuring special course offers and all the latest news to

keep you informed.

You can subscribe

on our home page

We are integrating with Facebook, Twitter, LinkedIn and using Olark to

give you a quicker, easier and more personal service for enquiries.

Our new website now allows you to book your courses online 24/7 with increased payment security using

the WorldpayTM

system.

We now also offer a new range of distance and online learning courses.

See inside for more details

Tyro has provided training to develop people and create real business benefits for over 15 years. Our courses aim to develop real skills and knowledge to help you make the most of the assets you have.

Management Coaching & Mentoring 42hrs 9.00 am to 5.00pm £850 ppSkipton4, 11, 18 June, 16, 23, 30 July

Assertiveness 7hrs 9.00 am to 5.00pm £95 ppSkipton25 February

• Improving Efficiency• Leadership and Management• Sales and Marketing• Human Resources• Performance Management• Financial Management• Customer Service

Finance for Non-Financial Managers7hrs 9.00 am to 1.00pm £195 ppScarborough22, 29 April5, 12, July

Effective Recruitment 7hrs 9.00 am to 5.00pm £95 ppSkipton26 March

First Class Sales and Customer Service 14hrs 9.00 am to 5.00pm £70 ppSkipton26, 27 February 17, 18 June

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Skipton 01756 797 266 Scarborough 01723 588 072www.tyrotraining.co.uk

Tyro has provided training to develop people and create real business benefits for over 15 years. Our courses aim to develop real skills and knowledge to help you make the most of the assets you have.

Intro to Leadership & Team Skills 21hrs 9.00 am to 5.00pm £350 ppScarborough13, 20, 27 March23 April, 14, 21, May

Developing Leadership & Team Skills 63hrs 9.00 am to 5.00pm £500 ppSkipton Scarborough15, 22, 29 April, 13, 20 May, 3, 10, 17, 24 June

29 May, 5, 12, 19, 26 June, 3, 10 July

Intro to Leadership & Management Skills 21hrs 9.00 am to 5.00pm £350 ppSkipton Scarborough1, 8 and 15 March 14, 21, 28 March

4, 11, 18 June

Developing Leadership & Management Skills49hrs 9.00 am to 5.00pm £500 ppSkipton Scarborough12, 19, 26 April 3, 10, 17 24 May

2, 9, 16, 23, 30 July, 6, 13, 20 August

Leadership & Management Skills- 56hrs 9.00 am to 5.00pm £950 ppSkipton5, 12, 19, 26 Mar, 9, 16, 23, 30 April

Skills for Project Managers 14hrs 9.00 am to 5.00pm £170 ppSkipton7, 8 February1, 2 May

Managing Performance 7hrs 9.00 am to 5.00pm £95 ppSkipton21 March

Personal Skills and Effective Teams14hrs 9.00 am to 5.00pm £70 ppSkipton24, 25 April

Supply Chain Management21hrs 9.00 am to 5.00pm £300 ppSkipton27, 28 March & 11 April26, 27 June & 4 July

Introduction to Small Business Financial Control8hrs 1.00 pm to 5.00pm £195 ppScarborough3, 4, April 17, 24, June

CIEH Level 3 - Training Skills & Practice21hrs 9.00 am to 5.00pm £325 ppSkipton Scarborough1, 8, 15 March 11, 12, 18 February2, 4, 10 July 8, 9, 15 April

Using Financial Data to Make Business Decisions7hrs 9.00 am to 5.00pm £195 ppSkipton20 May

Skipton 01756 797 266 Scarborough 01723 588 072www.tyrotraining.co.uk

Middle Managers

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Courses in this series: Team Leading KnowledgeMental Health AwarenessEnd of Life CareUnderstanding the Safe Handling of MedicinesPrinciples of Dementia Care

Each 7hr course covers two of the following:

Driver’s hours & working time lawsDriver’s records and tachographs

Defensive and safe drivingDriver’s daily walk round checks

Health and safety principles in the transport industryHealth and safety practice Customer care principlesCustomer care practice

Basic first aidManual handling

Bad weather driving skillsFuel saving driving techniques

Out in 3 – Emergency vehicle evacuation for PCV drivers

Free* Distance Learning Courses

Driver CPC Training Courses

These JAUPT approved courses are suitable for PCV and LGV drivers

Check www.tyrotraining.co.uk for available courses or call Trevor King on 01723 588072 for more information

* Providing the course & assessment is successfully completed within the timescale agreed. In the event of non-completion or early withdrawal, a fee of £100 will be charged by Tyro

Each course starts with an induction session where you meet your tutor. They will support you through email, post and telephone. The course can then be completed at your convenience. Currently we are able to source funding for these courses, so they are FREE!*

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You can search for a course based on its category or sector:• Developing People, Developing Managers, Developing Business• Forestry and Land Based• Schools and Nurseries• Catering Food and Hospitality• Health and Social Care• Driver CPC• IT & Technical• Finance• First Aid and Safety Obligations• E-learning• NVQs and Apprenticeships

We know that time is precious and its not always possible to take time out for lengthy courses.

That’s why we are working with the Virtual College to offer you a range of e-learning opportunities for both personal

and professional development.

These cost effective and time saving courses allow you to learn valuable new skills at any time, from any location.

Browse our website for a more in depth look at these courses to see how we can work with your business. When you are ready - you can book online there and then!

Don’t worry, if you need help our friendly team are always happy to help and are just a phone call away.

...and many more!Check www.tyrotraining.co.uk for the details on the full range of courses available.

Our new website makes booking easier than ever!We have redesigned our website to make it easier to find and book the course you need.

Skipton 01756 797 266Scarborough 01723 588 072

New Online Courses

Online Courses Available:5S Essentials £30 How to Manage Capability £30

5S Productivity Suite £50 How to Manage Discipline and Grievance £30

Environmental Awareness £60 How to Manage Equality and Diversity £30

Time Management £30 Asbestos Awareness Training £30

6S Productivity Suite £60 Introduction to Social Media for Business £15

Problem Solving £30 How to Carry Out Portable Appliance Testing £30

Capacity and Demand £30 17th Edition First Amendment BS7671:2008 £60

Lean4Leaders £30 Requirements for Electrical Installations (BS7671:June2008(2011 17th Edition)) £399

How to Delegate Effectively £30

www.tyrotraining.co.uk

Free* Distance Learning Courses

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Tyro offers a wide range of courses. Below is the schedule for our most popular programmes:

Scheduled Course DatesRoom hire at Skipton

Centre from £15 per hour

To see our full range of courses, get more information, and book your places visit www.tyrotraining.co.uk

Basic First Aid 4hrs various times £40 ppSkipton Scarborough6 February 7 March20 March 9 April28 June 29 April

15 July

Food SafetyCIEH Level 2 - Food Safety7hrs 9.30am to 5.00pm £65 ppSkipton Scarborough22 March 20 February16 April 26 March17 May 22 April20 June 22 May19 July 17 July

CIEH Level 3 - Food Safety20hrs 9.00am to 5.00pm £245 ppSkipton Scarborough28 February, 1, 4 March 24, 25, 26 April5, 8, 9 July

CIEH Level 3 - Food Refresher10hrs 9.00am to 5.00pm £115 ppSkipton Scarborough10, 21 May 22, 23 May

CIEH Level 3 - HACCP7hrs 9.00am to 5.00pm £105 ppSkipton Scarborough13 June 21 February

23 April18 July

CIEH Level 2 - Healthier Foods and Special Diets7hrs 9.00am to 5.00pm £75 ppSkipton24 May16 July

Health and Social CareMoving & Handling / Train the Trainer Update 7hrs 9.00am to 5.00pm £90 ppSkipton7 March24 May5 July

First AidHSE First Aid at Work18hrs 9.30am to 5.00pm £185 ppSkipton Scarborough13, 14, 15 February 11, 12, 13 March11, 12, 13 March 13, 14, 15 May10, 11, 12 April 1, 2, 3 July14, 15, 16 May24, 25, 26 June15, 16, 17 July

HSE First Aid at Work Requalification 12hrs 9.30am to 5.00pm £130 ppSkipton Scarborough26, 27 February 7, 8 February25, 26 March 11, 12 April25, 26 April 20, 21 June20, 21 May17, 18 June23, 24 July

Paediatric First Aid12hrs 9.30am to 4.30pm £75 ppSkipton Scarborough7, 8 February 8,9 April5, 6 March 8,9 July18, 19 March4, 5 April29, 30 May13, 14 June18, 19 July

HSE First Aid at Work Annual Update3hrs 9.30am to 12.30pm £35 ppSkipton Scarborough6 February 29 April29 April 12 July8 July

Automated External Defibrillation (AED)4hrs 1.00pm to 5.00pm £45 ppSkipton29 April28 June

HSE Emergency First Aid at Work7hrs 9.30am to 5.00pm £75 ppSkipton Scarborough18 February 26 February4 March 27 March14 March 30 April28 March 3 June29 April 24 July8 May5 June19 June9 July

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Tyro offers a wide range of courses. Below is the schedule for our most popular programmes:

Scheduled Course DatesWe reserve the right to cancel and/or change any information contained

in this programme

To see our full range of courses, get more information, and book your places visit www.tyrotraining.co.uk

Personal LicenceBIIAB Level 2 - Personal Licence Holders 7hrs 9.00am to 5.00pm £125 ppSkipton Scarborough4 February 17 April11 March 6 June17 April 22 July22 May10 July

Forestry and Land BasedTyro offers a wide range of

practically based programmes which may be relevant to any business that has grounds to

manage and maintain

For more details of these coursescheck www.tyrotraining.co.uk or call Nigel Simpson on 01756 692 781

SAGE Payroll/BookkeepingIntroduction to Bookkeeping/Payroll 21hrsIAB Level 1 - Bookkeeping 30hrsIAB Level 2 - Bookkeeping/Payroll 45hrsIAB Level 3 - Bookkeeping 60hrsSkipton (Tyro):Skipton (Tyro):Skipton (Tyro):Skipton (High st):

Tuesday WednesdayThursdayWednesday

1.00pm to 4.30pm2.00pm to 5.30pm 1.00pm to 4.30pm6.00pm to 9.30pm

Scarborough:Scarborough:

MondayThursday

1.30pm to 4.30pm6.00pm to 9.00pm

£80pp£105pp£140pp£195pp

IT SkillsBCS L1 IT Skills - ECDL Essentials 46hrsBCS L2 IT Skills - ECDL Extra/Flexiqual 98hrsUnits: Word Processing, Spreadsheets, PowerPoint or Internet and EmailSkipton (Tyro):Skipton (High st):

TuesdayTuesday

9.30am to 12.30pm 5.30pm to 9.00pm

Scarborough:Scarborough:

Monday & Friday

9.30am to 12.30pm

£185pp£265pp£98pp

CIEH Level 2 Principles & Practice of Manual Handling

CIEH Level 2 Principles of Manual Handling

7hrs £95pp 3.5hrs £55 ppSkipton Scarborough1 May 7 March17 June 26 April

10 June

CIEH Level 3 - Health & Safety21hrs 9.00 to 5.00pm £215 ppSkipton3, 4, 8 July

CIEH Level 2 - COSHH3.5hrs 9.00am to 12.30pm £55 ppSkipton Scarborough12 February 5 February10 May 9 April2 July 13 June

Needlestick / Drug Litter3.5hrs 10.00am to 1.30pm £45 ppScarborough2 April5 June

ROLO Health and Safety Awareness7hrs 9.00am to 4.30pm £120 ppSkipton22 March10 June

Fire Marshal4hrs various times £65 ppSkipton Scarborough15 March 20 May27 May 8 July15 July

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CIEH Level 3 - Risk Assessment10hrs 9am to 5pm & 9am to 1pm £105 ppSkipton Scarborough7, 8 March 8, 9 May30, 31 May11, 12 July

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Health and SafetyCIEH Level 2 - Health & Safety7hrs 9.00am to 5.00pm £65 ppSkipton Scarborough13 February 21 February18 March 18 March15 May 23 April24 June 30 May

11 July

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BID* for more information on funded courses * see back cover

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Skipton BID (Business Improvement District) fund a range of courses for their members.

Look for the logo. * Limited places available - Book now! *

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The Stronger And Louder The Voice The More Powerful The Impact

With your help and support the Skipton Chamber remains ready, willing and able to respond to future opportunities and challenges.

For further information or application details please contact Lesley Haworth on 01756 798257 or

email: chamber@skiptononline.co.uk

Crescent HouseKeighley RoadSkiptonNorth YorkshireBD23 2LP

01756 797 266

Tyro Training - Skipton

Cayley Court Units 12-14Hopper Hill RoadScarborough Business ParkScarboroughYO11 3YJ

01723 588 072

Tyro Training - Scarborough

the commercial training division of

Tyro offers 10% discount for members of the Skipton Chamber!

NVQcertificates& diplomas

Skipton 01756 693 681 Scarborough 01723 588 072

apprenticeships@craven-college.ac.uk

Skipton 01756 797 266 Scarborough 01723 588 072 bdteam@tyrotraining.co.uk

Businesses need employees who can combine technical knowledge with

practical skills.

Apprentices receive relevant training which can have an immediate effect and make a

meaningful contribution to your business.

We make informed matches between student and employer for a mutually

beneficial partnership. This is what brings 98% of our employers back to Craven

College seeking new apprentices.

We offer an exceptional range of occupational enrichment,

placement, and additional qualifications that enhance learners' skills.

NVQ Certificates and Diplomas are delivered in the workplace at a time

convenient to you and your employees.

Areas offered include: Administration, Customer Service, Hospitality, Team

Leading, Management and Health & Social Care

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