TX State Law Library | Inmate Copy Service Workflow Process Diagram
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Inmate Copy Service Request Process Receive Correspondence Search for Patron Record Is there an existing Patron Record? No: Create new Patron Record Yes: Add Request Record to existing Patron Record Add Request Record to new Patron Record Proceed to Chart B Proceed to Chart B Chart A Legend
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Inmate Copy Service Workflow Process Diagram.
Transcript of TX State Law Library | Inmate Copy Service Workflow Process Diagram
Inmate Copy Service Request Process
Receive Correspondence
Search for Patron Record
Is there an existing Patron Record?
No: Create new Patron Record Yes: Add Request Record to existing PatronRecord
Add Request Record to newPatron Record
Proceed to Chart B
Proceed to Chart B
Chart A
Legend
Inmate Copy Service Request Process
Chart B
Legend
Continued from Chart A
Court Records Resource Citations Reference
What type of request is beingmade?
Proceed to Chart D Proceed to Chart C Letter forwarded to Reference
Answer forwarded to ICS fromReference
Answer forwarded to Patronfrom ICS
Finalize: Sent to Reference
Inmate Copy Service Request Process
Chart C
Legend
Continued from Chart B
No: Create UTP requesting additionalinformation
Yes: Create Estimate Record forcitations and forward to Patron
Can you locate the resources from theinformation provided?
Finalize: UTP
Yes: Process payment in Invoice DB
Create Payment Record in the 3Db
Forward copies and invoice to Patron
Finalize: Mail/E-mail/No Delivery
Has the Patron returned payment forthis estimate?
No: Leave as “Estimate Created” untilpayment arrives
Inmate Copy Service Request Process
Chart D
Legend
Continued from Chart B
3rd Court of Appeals Court of Criminal Appeals Supreme Court
At which Court are theserecords stored?
Proceed to Chart E Proceed to Chart F E-mail request to SupremeCourt
Mark Request as “In Process: Filerequested on xx/xx/xxxx”
Receive notice of availabilityfrom Supreme Court
View file at Supreme Court
Create Estimate Record for docu-ments and forward to Patron
Has the patron returnedpayment?
No: Leave as estimate createduntil payment arrives.
Yes: Process payment in InvoiceDB
Create Payment Record in 3Db
E-mail Request for to SupremeCourt
Mark Request as “In Process: Filerequested on xx/xx/xxxx”
Receive notice of availabilityand check-out file
Forward copies and invoice toPatron
Return file to Supreme Court
Finalize: Mail-E-mail/No DeliveryNecessary
Other Court
Proceed to Chart G
Inmate Copy Service Request Process
Chart E
Legend
Continued from Chart D
Bring Request Form to3 rd Court of Appeals
Mark Request as “In Process:File requested on xx/xx/xxxx”
Receive notice of availability from3rd Court of Appeals
View file at3rd Court of Appeals
Create Estimate Record for documentsand forward to patron
Has the patronreturned payment?
No: Leave as estimate createduntil payment arrives
Yes: Process paymentin Invoice DB
Create Payment Recordin 3Db
Bring Request Form to3 rd Court of Appeals
Mark Request as “In Process:File requested on xx/xx/xxxx”
Receive notice of availability from3rd Court of Appeals
Check-out file from3rd Court of Appeals
Forward copies and invoiceto Patron
Return file to3rd Court of Appeals
Finalize: Mail/E-mail/No DeliveryNecessary
Inmate Copy Service Request Process
Chart F
Legend
Continued from Chart D
E-mail Request Form toCourt of Criminal Appeals
Mark Request as “In Process:File requested on xx/xx/xxxx”
Receive notice of availability fromCourt of Criminal Appeals
No: Retrieve File from Court ofCriminal Appeals
Create Estimate and Forward toPatron
Return file to Court of Criminal Ap-peals
Yes: Process payment in InvoiceDB
Create Payment Record in 3Db
E-mail Request Form to Court of Criminal Appeals
Mark Request as “In Process: File requested on xx/xx/xxxx”
Receive notice of availability from Court of CriminalAppeals
Forward copies and invoice toPatron
Return file to Court of Criminal Ap-peals
Finalize: Mail/E-mail/No DeliveryNecessary
IS this file anE-Doc?
Yes: Download and ArchiveE-Doc Files
Create Estimate and Forward toInmate
Has the Patron returned payment?
No: Leave as estimate created untilpayment arrives
Has the Patron returned payment?
Yes: Process payment in Invoice DB
Create Payment Record in 3Db
Retrieve E-Doc File from Archives
Forward copies and invoice to Pa-tron
Finalize: Mail/E-mail/No Delivery Necessary
Inmate Copy Service Request Process
Chart G
Legend
Continued from Chart D
No: Locate District Court Information
Create UTP Record with District Clerkcontact information
Forward UTPto Patron
Finalize: UTP
Is this file at aCourt of Appeals?
Yes: Locate COA Information
Create UTP Record with COAcontact information
Forward UTPto Patron
Finalize: UTP
