Two PeopleSoft clients and their journey to The Cloud

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Succeed Consultancy - 2013 16 th October 2013 Two Customers and their Journey to the Cloud Duncan Davies CTO – Succeed UK

description

At the UKOUG Apps 2013 conference I gave a presentation on two of Succeed's clients and moving their PeopleSoft systems from on-premises hardware to the cloud, the costs savings made and the agility gained.

Transcript of Two PeopleSoft clients and their journey to The Cloud

Page 1: Two PeopleSoft clients and their journey to The Cloud

Succeed Consultancy - 2013 16th October 2013

Two Customers and their Journey to the Cloud

Duncan DaviesCTO – Succeed UK

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Succeed Consultancy - 2013 Slide 2

Who are Succeed?

Succeed are a PeopleSoft consultancy that specialises in implementing complex HCM, CRM, Time & Attendance, Payroll, and Financials applications for large companies.

Since 1999 we’ve grown to an almost strong 80 UK-based team, three quarters of whom are permanent staff, and most with more than 5 years experience of PeopleSoft. Our teams currently work across 15 different client sites.

We’ve just won Gold in the ‘PeopleSoft Partner of the Year’ award for the 3rd year running!

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What do we do?

Succeed offer:

- PeopleSoft Consultancy

- Products / Bolt-ons

- Support

- Hosting

- Free ‘PeopleSoft Weekly’ newsletter

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www.PeopleSoftWeekly.com

What do we do?

In your inbox at 3pm every Wednesday

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Which Customers are you talking about?

Cloud Customer #1:

Client #1 – A Large Retailer:Parent Company for a range of catering and hospitality companies.

12,000 Employees across UK and Europe.

Full HCM and Global Payroll implementation.

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Which Customers are you talking about?

Cloud Customer #2:

Client #2 – A Large Retailer:A leading UK pub retailer and brewer.

22,000 Employees across the UK.

Full HCM and Global Payroll implementation.

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Why are these companies different?

Succeed have hosted PeopleSoft development instances in the cloud for other large UK and multi-national household names …

But these two companies wanted to host their Production environment into the Cloud too.

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What were the challenges that they had?

The 5 biggest business drivers for these two clients were:

- Minimise Cost

- Minimise Expenditure

- Minimise Price

- Minimise Outlay

- Minimise Spending

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Moving to the cloud is a journey, not a destination:Zone 3 –

On Premise

Slide 9

What options did they have?

Physical Hardware

Virtualisation

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Physical Hardware and Virtualisation

- Physical Hardware used to be needed for Production Databases due to inefficiency in virtualisation.

- Vendors have slowly started supporting Virtualisation Tech for client production use (and internal use)

- Benefits of Virtualisation include:- Increased Capability (faster provisioning, better DR, QA Envs)

- Decreased cost (sharing servers, lower energy usage, smaller server footprint)

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Zone 2 – Midway point

Moving to the cloud is a journey, not a destination:Zone 3 –

On Premise

Slide 11

What options did they have?

Physical Hardware

Virtualisation

Co-location

Co-existence

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Succeed Consultancy - 2013 Slide 12

Co-Location (aka Hosting)

- Hosting your PeopleSoft virtual servers in a 3rd party Data Centre

- Identical to in-house virtualisation, except the 3rd party manages the VMs under an SLA

- Can be used to reduce DBA / Sys Admin headcount

- No technical benefit (in fact, it can sometimes be a restriction)

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Succeed Consultancy - 2013 Slide 13

Co-Location (aka Hosting or Oracle OnDemand)

- Client #1 chose this ‘half way to the cloud’ model, electing to host their PeopleSoft infrastructure with Oracle Cloud Services (previously Oracle OnDemand), and have now been Live for 6 months

- OnDemand perform the DBA services offshore

- Succeed provide the PeopleSoft skills (we’re the only UK partner to have a client with Oracle OnDemand)

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Succeed Consultancy - 2013 Slide 14

Co-existence

- eg. PeopleSoft Core HR, GP, Financials on-premise, PeopleSoft/Fusion Talent in the cloud

- Delivers some benefits, - Cheaper rollout of extra modules

- Proof of concept/capability (on non-mission critical modules)

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Zone 2 – Midway point

Moving to the cloud is a journey, not a destination:Zone 1 – The Cloud

Zone 3 – On Premise

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What options did they have?

Physical Hardware

Virtualisation

Co-location

Co-existence

FullCloud

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The Full Cloud

What does this mean?

- All of your PeopleSoft infrastructure is contained in the cloud

It’s not as scary as you might think …

- Instances (servers) are contained within a isolated network segment (Virtual Private Cloud - VPC)

- Multiple levels of firewall and access control

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The Full Cloud - Costs

The Cloud is very cheap (and has dropped by ~30% in the last 2 years):

Medium Large High Mem XL

Processors 2 4 8

Memory ~4GB ~8GB ~17GB

Price/hr 11p 23p 46p

Price/yr £742 £1,484 £2,970

Prices are for Windows instances in Ireland/EU data-centre using exchange rate as of 14 th Oct 2013Hourly prices are ‘on-demand’ instances.Yearly prices are ‘reserved instances’ powered on for the whole year.

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The Full Cloud – Variable CostsS

yste

m L

oad

Monday Tuesday Wednesday Thursday Friday

Traditional hardware sizing/costs to peak usage

Cloud baseline

‘Elastically’ burst hardware where

required

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The Full Cloud – Fast Provisioning

- From zero to a blank instance in less than 3 minutes

- From an AMI template to booted in the same time

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The Full Cloud – Reliability and DR

We use the EU (Ireland) Region – to ensure data stays within the EU, avoiding data protections issues.

Availability zones are physically and logically distinct (different electricity grids, different flood plains, different seismic zones, ultra-fast networking between)

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Cloud Concerns

- Will it connect fast enough?“If there’s lag, it’s your end”

- Is it Reliable?SLA is 99.95% uptime (4 hours a year) – in reality it’s far better

- SecurityFirewalled by defaultControl which IP Ranges have accessVirtual Private Cloud – site-to-site VPNMilitary grade protection at Data CentresIf it’s good enough for the CIA (recent $600m deal) …

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Choosing a Cloud vendor

- There are many vendors to choose from (Rackspace, MS Azure etc)

- Amazon Web Services dwarfs all others

- Gartner: “AWS is the overwhelming market leader”

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Choosing a Cloud vendor

- AWS has more than five times the combined computational capacity of the next 14 rivals combined

- “Every day Amazon Web Services adds enough new capacity to support all of Amazon.com’s global infrastructure through the company’s first 5 years, when it was a $3 billion annual revenue enterprise”

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Choosing a Cloud vendor – Http Response Time

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Choosing a Cloud vendor

Factors against Amazon:

- Enterprises always want a deal, and AWS does not budge on pricing (unless you’re really big)

- Enterprises always want a one-sided contract, but AWS also does not budge on its SLAs

- Enterprises typically don't get the Public Cloud

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What are we doing for Client #2?

Client #2 chose the ‘Full Cloud’:

- Power-down environments when not in use

- Auto-scaling which keeps servers running

- Failover / DR in a second Availability Zone

- Jenkins automates refreshes and runs monitoring

- Attachments stored in S3

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Zone 2 – Midway point

Moving to the cloud is a journey, not a destination:Zone 1 – The Cloud

Zone 3 – On Premise

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Where does our Journey End?

Physical Hardware

Virtualisation

Co-location

Co-existence

FullCloud

Client #1 / Oracle OnDemand

Client #2 / Amazon Web Services

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Succeed Consultancy - 2013

Online:Succeed Website: www.succeed.co.ukSucceed Blog: blog.succeed.co.uk

Direct:

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Need More Information?

John Whitby(Commercials)

[email protected]

Michelle Upton(Functional / Pre-Sales)

[email protected]

Duncan Davies(Hosting / Technical)

[email protected]

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Thank you for your time

I’m happy to answer questions now, or around the venue