Twitter Use by the US Congress Jennifer Golbeck, Justin Grimes, Anthony Rogers College of...
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Transcript of Twitter Use by the US Congress Jennifer Golbeck, Justin Grimes, Anthony Rogers College of...
Twitter Use by the US Congress
Jennifer Golbeck, Justin Grimes, Anthony Rogers
College of Information StudiesHCIL
• Users post 140 character updates called “tweets”• Can “follow” other users• Over 100 million registered users
Categories
• Informational• Locations and Activities and Official Business• External and Internal Communication• Requesting action and Fundraising• Personal Messages
JimDeMint: Why I voted against Hillary Clinton http://tinyurl.com/cxpclzMarkWarner: Stopped for a quick bite to eat at Sting-Rays in Cape Charles. timryan: I’m now voting for the Emer Extended Unempl compensation act of 2008. How cajn we as a country, at a time when American’s are getting squeez. mlfudge: @williamspa I will certainly do my best to help the 11th Congressional District and fulfill the promise to continue Stephanies work!
Bottom Line
• The vast majority of tweets read like sound bites– Self promotion– Soapbox-style position statements
…but there is potential!
• Some back and forth debates• Some very useful communication between
representatives and constituents• Some tweets improving transparency
Recommendations
• Use Twitter to communicate, not to broadcast• Serve your Twitter constituents, not yourself;
provide insightful and useful information• These rules apply to everyone – not just
Congress!
Questions?
• Jennifer Golbeck• [email protected]
• Paper to appear in JASIST (Journal of the American Society for Information Science and Technology)