Talis Aspire Integrations with VLEs - July 2014 - Tim Hodson
Turning Talis Aspire Around at Uni of Edinburgh - Angela Laurins
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Transcript of Turning Talis Aspire Around at Uni of Edinburgh - Angela Laurins
Turning Aspire around
at the
University of Edinburgh
Angela Laurins Library Learning Services Manager
Talis Aspire at the University of Edinburgh
Resource Lists Pilot launched in July 2012 • Year 1(2012-‐13):1 published list • Year 2 (2013-‐14) : 33 published lists Now entering Year 3 • Year 3 (Session 2014/15): 50 new published lists* + 30 to rollover
*@end June 2014
Why did it take 2 years to reach
this point
?
Obligatory StaUsUcs
• University of Edinburgh founded in 1583 • 3 Colleges • 22 Schools • 5 campuses • 32,591 students (all levels) • 8571 (FTE) staff (academic/non-‐academic) • 3454 (FTE) academic staff • 5600 (approx.) courses delivered p.a.
Source: h`p://bit.ly/1plROJL
Yet more stats…..
• 1 converged service (InformaUon Services) • 5 divisions • 2 Library divisions (Library & University CollecUons and User Services)
• 14 Academic Support Librarians • 6 VLEs …… and counUng • 3 portals (at least) • 1 Library Learning Services Librarian • 0 dedicated resource
Danger Librarian’s head exploding !
Gartner Hype Cycle
Trough of disillusionment End 2012-‐ May 2013
• High expectaUons • Complicated & imperfect library workflows & processes
• No individual responsible • Overwhelmed by task ahead • Short window of opportunity
OrganisaUonal re-‐structuring
June 2013 • Library Learning Services takes on
rollout of Resource Lists using Talis Aspire.
• Approx. 20% of remit.
First steps towards enlightenment June 2013
• Being realisUc • Focusing on one thing at a Ume • SUll not understanding all exisUng workflows and processes but
realising, that with limited resources, you can’t do it all… and accepUng that this is ok ……
h`ps://www.flickr.com/photos/105427157@N08/
Milestones
• May 2013 – Advocacy begins • June 2013-‐ OrganisaUonal restructuring. Library Learning Services takes on Aspire
• June 2013-‐ Business case • July 2013 – IniUal webpage and first user guide published
• July 2013-‐ University's Accessible and Inclusive Learning Policy published
• August 2013 – Hierarchy uploaded • Sept 2013 -‐ BriUsh History 1 & Veterinary Medicine lists published
• Oct 2013 – PresentaUons to various Library & College Commi`ees begin
Milestones
h`p://edinburgh.stv.tv/arUcles/279418-‐tough-‐mudder-‐returned-‐to-‐scotland-‐for-‐a-‐second-‐year/
Turning point • Nov 2013-‐ Approval for dedicated post • March 2014 – New Library Learning Services Assistant
in post
Source: www.allsparkfireworks.com/blog/
Plateau of producUvity
March 2014-‐ ?
Preparing for scalability
• Hybrid approach to list creaUon • Encourage D.I.Y. • Offer to create and then handover – Library Learning Services Assistant – Some Academic Support Librarians – Trained Library Helpdesk Staff – Interns
Increased programme of advocacy
• PresentaUons • Workshops • 1-‐2-‐1 sessions – Find the USP – Good customer service helped build relaUonships – Find Champions
• Academic Support Librarians • at College level • Student reps
Joined up markeUng & communicaUons
• Consistent brand: Resource Lists @Edinburgh (using Talis Aspire)
• New set of webpages • Blog • Twi`er account @ResourceListsEd • PromoUonal materials
h`p://libraryblogs.is.ed.ac.uk/resourcelists/
Images: h`p://images.is.ed.ac.uk Postcards and posters
Improving support materials • Producing short task-‐focused guides – anUcipaUng support needs (and awkward quesUons)
• Publishing example lists • to show good pracUce • PromoUng learning skills • to engage
Having support documentaUon removes pressure and reassures users
June 2014-‐ VLE integraUon
• Learn (Blackboard) • Moodle
Next on the ‘to do’ list
• VLE integraUon (Blackboard & Moodle ) • Rollover • Implement review stages • Integrate library processes (e-‐reserve, course reserve)
• Evaluate and plan for next year
Big challenges ahead • Meet academics’ expectaUons around course materials
• Prepare for impact of new Library Management Plaqorm (scheduled summer 2015).
Turning Talis Aspire around
• Don’t let the big picture overwhelm you • Focus on achievable milestones • Write a business case • Get buy-‐in from senior management (especially
from teams whose support you need)
• Find champions • Build relaUonships across the Library & University
• Find dedicated resource (if possible) • Advocacy with a smile – stay posiUve • AnUcipate support needs & awkward quesUons
• Provide good customer service • Speak to other insUtuUons (Thank You RGU & Glasgow J )
• Take advantage of the support offered by Talis Aspire.
Thank you
[email protected] SUll smiling J