Turning Point Scotland annual report 2014/2015

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ANNUAL REPORT 2014/2015 HOUSING SUPPORT | CARE AT HOME | RESIDENTIAL CARE | REHABILITATION | CRISIS INTERVENTION | SOCIAL ENTERPRISE MAKING SERVICES FIT PEOPLE

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Transcript of Turning Point Scotland annual report 2014/2015

Page 1: Turning Point Scotland annual report 2014/2015

ANNUAL REPORT

2014/2015

HOUSING SUPPORT | CARE AT HOME | RESIDENTIAL CARE | REHABILITATION | CRISIS INTERVENTION | SOCIAL ENTERPRISE

M A K I N G S E R V I C E S F I T P E O P L E

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CONTENTS

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Chair’s Report .........................................................................................................4

Chief Executive’s Report..........................................................................................6

Milestones ..............................................................................................................8Turning Point Scotland Celebrates 15 YearsGlasgow Drug Crisis Centre Turns 20

Achievements and Celebrations ............................................................................. 12Housing FirstCharter For InvolvementCare AccoladesPerth & KinrossQueen’s Baton Relay

Developments ........................................................................................................18BrandingTPS Staff ConnectsGlasgow Drug Crisis Centre218 Cabinet Secretary VisitTPS Connects Trust Rugby InternationalHousing First in Renfrewshire & East Dunbartonshire Lockerbie LaunchRosie’s Retro

Board Of Directors.................................................................................................26

Financials..............................................................................................................28

Service Directory...................................................................................................30

CONTENTS | Page 3

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CHAIR’S REPORT

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It has been a privilege and a real honour to have been Chair of Turning Point Scotland as the organisation marked 15 years as an independent charity.

This report focuses on Turning Point Scotland’s milestones, celebrations and achievements and I hope you find it an interesting read.

The organisation has more than doubled in size in terms of the number of services it provides around the country and turnover is nearly five times the amount it was back in 1999 prior to the separate charity being set up.

Sustainable growth is important because it means Turning Point Scotland can support even more people with challenging and complex needs.

Given that nearly half of the lifetime of the organisation as an independent charity has been dominated by the fall out of the global financial crisis and subsequent local and national government budget cuts, these are particularly impressive achievements.

There are a number of members of staff around Turning Point Scotland who have been with the organisation since the very beginning and their hard work and professionalism are the reason the organisation is now one of the leading social care providers in the country.

There have been a number of new and exciting innovative projects developed recently including Rosie’s Retro and, Turning Point Scotland Dumfries & Galloway’s Lockerbie service, not to mention our involvement with the Low Moss Public Social Partnership which helps short-term prisoners adapt to life once they leave prison.

The expansion of Turning Point Scotland Renfrewshire Housing First and Turning Point Scotland East Dunbartonshire Housing First has also been hugely exciting. Turning Point Scotland introduced the model to Scotland from the US by providing intensive support to help homeless people with housing to prevent them losing tenancy.

TPS Connects, a forum for people who are willing to use their knowledge of using our support services to help Turning Point Scotland to improve the way we deliver services and inform the development of new projects and services, has also gone from strength to strength and now involves a partnership with Trust Rugby International offering weekly rugby sessions to current and ex-service users.

The previous financial year 2013/14 saw a number of changes to personnel on the Board with four departures and two newly appointed members.

So while change and new faces are to be welcomed, this past year has seen more continuity.

We welcome Arturo Langa to the Board and look forward to working with him in the coming months and years.

My first experience of Turning Point Scotland was in 2004 when I visited the Glasgow Drugs Crisis Centre (GDCC) as part of a Common Purpose programme. The visit opened my eyes to a side of the City I knew nothing about, to the complex needs that people were struggling with and to the amazing support that Turning Point Scotland offered. I vowed to learn more and perhaps help where I could. I did not imagine that 10 years later I would find myself as Chair attending the 20th anniversary of the GDCC, meeting partners, funders and friends past and present and enjoying the entertaining dance and theatre work.

My two-year term as Chair has been a humbling and hugely rewarding experience and now that it is coming to a conclusion, I’d like to thank my fellow Board members and Martin’s team for all their support. The focus now is ensuring Turning Point Scotland continues to grow and develop into the next 15 years and beyond.

Elizabeth GrayChair

Being able to visit new and existing services is one of the main privileges of being a Board member.

CHAIR’S REPORT | Page 5

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CHIEF EXECUTIVE’S

REPORT

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All across our services and locations we have been marking a real variety of achievements, milestones and celebrations.

One of the most significant of these is Turning Point Scotland’s Glasgow Drug Crisis Centre marking 20 years since its inception.

The service was created as part of the response to the major public health crisis posed by injecting drug use in the early 1990s.

But while adapting to new challenges and risks the service continues to work with people to build the foundation stones for sustained recovery. The service still provides vital support to people in crisis now as it did then, helping to prevent tragedies to people and their families.

From the continued success of our oldest service to one of our newest, Turning Point Scotland Glasgow Housing First is thriving and continues to deliver positive outcomes, after the three year pilot came to an end.

Not only did it win a Care Accolade in 2014 but the model expanded into other local authority areas including Renfrewshire and East Dunbartonshire. Two new services are now in operation as a result.

Special mention goes to our service in Perth & Kinross for achieving grade six in all categories by the Care Inspectorate for the fourth year in a row.

While the Turning Point Scotland brand is established as one of the leading social care providers in the country, we have been working hard to strengthen our individual service brands. We have given many of our services new names based on the type of service they deliver and their geographical locations. This helps strengthen our overall corporate identity to reflect the positive reputation we already have.

Changes like these can be challenging during the transition and I would like to thank staff in services as well as all our partners and commissioners for their patience and cooperation during this process.

As we celebrate and reflect on the last 15 years I should highlight that it is through the hard work and commitment of our dedicated employees, people all over the country who ensure we deliver quality services to the people we support. It is the tireless work from such people every day that has helped build and develop us as an organisation we can all be proud of. I would therefore like to finish by saying a huge thank you to our staff.

I hope you enjoy reading this annual report, hearing about our successes and finding out more about the work of Turning Point Scotland as we continue to help build positive lasting change to the lives of the people we work with.

Martin CawleyChief Executive

This has been an exciting year for Turning Point Scotland as the organisation reached its 15th year as an independent charity.

CHIEF EXECUTIVE’S REPORT | Page 7

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MILESTONES

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Turning Point Scotland Celebrates 15 YearsTurning Point Scotland marked and celebrated a number of key milestones in its history last year.

We have now been an independent charity for 15 years. The organisation became fully devolved from Turning Point in 1999 and in that time has grown and developed into one of the biggest social care charities in Scotland.

We began with 15 services in Glasgow, Edinburgh and Aberdeen and 180 staff. We now have 36 services and 1,250 support staff, operating in 18 local authorities stretching from Aberdeenshire and Moray, to Dumfries & Galloway. Turnover has grown from £4.5 million in 1998 to £27.5 million in the last financial year.

In the period covered by this report, nearly 9,000 people were being supported by Turning Point Scotland, with the numbers of people on a programme with our services having grown by almost 9%.*

To mark a decade and a half, a special booklet was produced ‘15 Stories, 15 Years’ celebrating the achievements and progress of people we support across the range of our services.

While the organisation has diversified into a number of new areas and ways of delivering services, we still have the same underpinning values of providing person-centred support ‘making services fit people’. Our aim is still to provide positive lasting support to the people who use our services.

*8,981 individuals supported (4,325 referrals; 2,814 assessments; 1,842 on programme) – does not include needle exchange data. Comparison with 2013/14 figures as follows – 1% more individuals supported (-2.2% fewer referrals; 1.2% more assessments; 8.6% more individuals on programme)

Glasgow Drug Crisis Centre Turns 20

The Glasgow Drug Crisis Centre celebrated its 20th anniversary last year. As one of the original services, the Glasgow Drug Crisis Centre pre-dates the development of Turning Point Scotland as an independent charity.

The service was set up in 1994, as part of the response to the serious public health crisis posed by the steep rise in injecting drug use in the late 1980s and early 1990s.

The service was officially opened the following year after opening, by HRH Diana, Princess of Wales, when the service was still part of UK wide organisation Turning Point.

Although the challenges posed by substance misuse have changed since 1994, we still provide the same vital harm reduction support, to reduce the risks to individuals from drug misuse and to protect public health.

The service brought together service users, family members and staff past and present at a special open day to mark the 20th anniversary.

For many who have been affected by substance misuse this was a poignant and inspiring day, with a variety of activities taking place to look back at the role and history of the Glasgow Drug Crisis Centre, celebrating the positive impact and contribution to many people’s lives.

MILESTONES | Page 9

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Page 10 | MILESTONES

0%

20%

40%

60%

80%

Prescribed

Illicit

Legal

Met

hado

ne

Her

oin

Dih

ydro

code

ine

Dia

zepa

m

Cra

ck c

ocai

ne

Coc

aine

Can

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Bup

reno

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ne

Alc

ohol

Substance Use at GDCC(1st April 2014 - 31st March 2015)

40%Nearly 1 in 2 individuals stated at

assessment that they were

alcohol dependent

65%of individuals

were dependent on

diazepam (Valium) - the

majority of use was illicit

80%of individuals were regular heroin users

37%Over 1 in 3 individuals

were in receipt of

methadone prescription

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What people we support say

MILESTONES | Page 11

I trust my support workers; they earned that trust and kept their promises. I thought they would have given up on me but they didn’t. I wouldn’t be here today if it wasn’t for this support.

Throughout addiction you allow yourself to be bullied and manipulated. You end up in relationships you don’t want to be in. The support I’ve received from Turning Point Scotland has helped me see my good qualities, my good points, start taking care of myself.

I’d like to stay in recovery. This is the happiest I’ve ever been. First time in my life. I’m 41 now and I’ve never been this happy. Going through my recovery I have found out a lot about myself. It’s probably a good place to stay.

I came to Turning Point Scotland in December 2007. In those days I was a really frustrated, and often angry person. I hated feeling I had no control over anything. Since then, bit by bit I have been able to take control of my life. With Turning Point Scotland I make the decisions in my life.

As Helen’s parents we have seen a gradual positive change in Helen over the past ten years. We firmly believe this change has been principally due to her involvement with Turning Point Scotland and the support that she gets from the team in Ayr.

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ACHIEVEMENTS AND

CELEBRATIONS

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Housing FirstTurning Point Scotland has established Housing First as a radical approach to addressing homelessness in Scotland.

The success of the initial three year pilot was confirmed following an independent evaluation by Heriot Watt University’s Professor Sarah Johnsen.

This report was published and concluded the initial success of the service is helping some of the most challenging people with a history of homelessness and substance misuse to sustain their tenancies.

Many of these individuals traditionally don’t engage with support services but the positive relationships between staff and people using the service are helping to overcome some of the challenging issues service users faced in the past.

To share, highlight and discuss these positive findings from the three year evaluation, we held a seminar bringing together agencies and local authorities at St Mungo’s Museum in Glasgow.

We have also begun working in a new partnership with the University of Strathclyde International Public Policy Institute’s new Centre for Health Policy.

Deborah Padgett, Professor of Social Work and Global Public Health at New York University was invited to Scotland to address an audience of delegates on poverty, housing and homelessness.

The Housing First approach was a significant part of the discussions, which included former Chief Medical Officer for Scotland, Sir Harry Burns. The event was supported by Turning Point Scotland, Strathclyde University, Glasgow City Council and the Scottish Government.

Ian Irvine, Operations Manager for Turning Point Scotland, was influential in bringing the Housing First model to Scotland as the first UK pilot, earning him a Winston Churchill Memorial Trust Fellowship learning visit to America and Canada.

He was presented with a medal and met Her Majesty the Queen at a special reception at Buckingham Palace to mark the 50th anniversary of the Fellowship.

ACHIEVEMENTS AND CELEBRATIONS | Page 13

Rigorous research has shown time and again that Housing First brings greater housing stability, cost savings and reduced substance use.

Professor Padgett

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Page 14 | ACHIEVEMENTS AND CELEBRATIONS

This week our Chief Executive and 3 people that we support attended an event at the Scottish Parliament to launch the new Charter for Involvement. Brian, Elizabeth and Kevin played an active part in producing the Charter and at the presentation this week. Well done to them for this achievement!

Turning Point Scotland

Charter for InvolvementWe are committed to listening and responding to the views of people using services and involving them in important decisions.

Along with 22 other charities and voluntary organisations, we have signed up to the Charter for Involvement.

The Charter sets out 13 standards that organisations should meet in order to have service users fully involved in services.

Members of the National Involvement Network (NIN) helped to write, design and produce the charter including three people supported by Turning Point Scotland.

An event at the Scottish Parliament was held to launch the new Charter for Involvement and Turning Point Scotland’s Chief Executive Martin Cawley joined the three NIN representatives to explain the organisations’ commitment to the charter.

Delighted to have signed the Charter for Involvement. We are committed to listening to and responding to people we support

@turningpointsco30/01/15

Congrats to Brian Robertson from @turningpointsco for his election as Vice Chairperson of National Involvement Network #NIN #involvement

@ARCScot05/08/2014

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ACHIEVEMENTS AND CELEBRATIONS | Page 15

Turning Point Scotland Perth & KinrossWe aim to provide the highest levels of support to individuals with challenging and complex needs.

Turning Point Scotland Perth & Kinross is a great example of offering a consistently high level of support to the people who use the service.

The service has been operating since 2007 providing support to people with learning disabilities and associated challenging behaviours.

We have achieved grade 6, the highest award, in all categories assessed by the Care Inspectorate.

Care Accolades

Turning Point Scotland has had some extra special reasons to celebrate during the 15th anniversary year as an independent charity.

The organisation strives to innovate and try new ways of delivering services to improve the lives of people being supported.

Our Glasgow Housing First service is a prime example of this and was recognised by winning a Care Accolade in the adults and older people category organised by the Scottish Social Services Council (SSSC).

Over 200 people gathered for the ceremony in Perth to recognise and celebrate the exceptional practice in social services in Scotland.

And the winner of Adults and Older People category is… Turning Point Scotland! Well done @turningpointsco #careac

@SSSCcareac10/06/14

< Inbox (21)

From: Peter Jung (Operations Manager)To: perth&[email protected]

Subject: Fantastic Achievement

Hi Simon and the team in Perth!I think this is a quite remarkable accomplishment, getting grades of six are di�cult enough but achieving these across the board for the 4th year running is a very special achievement and is a measure of the consistently high standard of support provided. Congratulations to Simon and the whole sta� team in Perth.

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Page 16 | ACHIEVEMENTS AND CELEBRATIONS

Queen’s Baton RelayThe most rewarding thing to celebrate is the inspiring individual stories of progress and personal development among people being supported, in particular those that have overcome adversity.

John Sheridan celebrated his 25th anniversary of abstinence from drugs after 12 years of addiction.

John has worked at the Glasgow Drug Crisis Centre since it opened 20 years ago, and is a practitioner there, the longest serving member of staff.

This outstanding commitment was recognised when he had the honour of taking part in the Glasgow 2014 Queen’s Baton Relay in Glasgow.

He also celebrated his 56th birthday on the day he carried the baton, cheered on by friends, family, colleagues and the people we support through the streets of Glasgow.

John also succeeded in achieving another personal goal as last year he completed climbing all 282 of Scotland’s Munros.

It’s a great honour for me to take part in the Queen’s Baton Relay and I’d like to thank all of my colleagues who nominated me.

I work as part of a great sta� team who have helped thousands of people over the last 20 years on their personal journeys towards recovery.

I honestly think we help keep people with drug and alcohol problems alive, and provide a lot of valuable work and training with residents and other service users towards harm reduction; this work continues to help save lives and is responding to new challenges such as legal highs and steroid users.

John Sheridan celebrates his 25th anniversary of abstinence from drugs, taking part in the Queen’s Baton Relay

@turningpointsco16/07/14

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ACHIEVEMENTS AND CELEBRATIONS | Page 17

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DEVELOPMENTS

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DEVELOPMENTS | Page 19

TPS Connects Trust Rugby InternationalTurning Point Scotland’s membership scheme for the people we support past and present, TPS Connects, has been offering members the chance to develop new skills to boost their leadership, team work, as well as improve health and well-being.

Working in partnership with Trust Rugby International, members have been trying out the game in small training and coaching sessions to develop their skills, as well as getting the opportunity to participate in small sided games.

Several members have trained as coaches themselves and now lead the sessions. The groups using the service continue to grow as word of mouth spreads and we will look for more ways we can use sport to improve people’s confidence, self-esteem and on-going recovery.

It’s good to look forward to. Not a lot of people are into rugby, most folk are kicking a football about. Now we are all quite good at it. We all know how to run with the ball and kick it.

TPS Connects Member

Our Glasgow Housing First service continues to develop and grow in reaching and supporting individuals who often do not readily engage with services.

As we promote the work we do, more housing associations are supporting the model in the city and this is helping to encourage other local authorities in Scotland to consider the model as a positive option to reduce homelessness.

The knowledge, experience and learning taken from Housing First in the city has now been applied in other parts of the country.

We have now developed Housing First services in Renfrewshire and East Dunbartonshire, set up in collaboration with the local authorities and developed as a response to local demand. We are really excited at the prospect of rolling the model out further.

Housing First in Renfrewshire & East Dunbartonshire

Thomas:

Just a wee text to say thanks for coming to see me and thanks for helping me out today. I am really grateful for everything that you are doing for me.

A unique housing pilot in Renfrewshire is helping homeless people set up home @turningpointsco

@RenCouncilNews30/06/15

Delighted to be delivering our independent report on @RenCouncilNews implementation of #housingfirst provided by @turningpointsco

@1HomelessAction29/06/15

Page 20: Turning Point Scotland annual report 2014/2015

Page 20 | DEVELOPMENTS

BrandingWe have been focusing on improving, strengthening and growing the brand across the organisation and developing our services.

This involved creating new sub branding of the 36 services, to bring them closer to the overall Turning Point Scotland corporate identity.

Each service has been given a new name to better reflect its identity within the organisation based on location and the type of support it offers.

We have been working together with our individual services locally to notify people being supported, their families, referrers and the different agencies we work with, both directly and through the media. We appreciate everyone’s support in this respect.

We have had an employee representative council for many years. The aim is to ensure good communication between employees and management. It offers a platform to discuss ways of developing the organisation overall as well as improving the experience of working for Turning Point Scotland.

Following changes to the structure and administration, the employee representative council has been rebranded and is now called TPS Staff Connects.

The new look forum is being promoted widely throughout Turning Point Scotland to help raise awareness among staff and new employees in particular.

Glasgow Drug Crisis CentreThe Glasgow Drug Crisis Centre has been offering vital harm reduction support in the city for 20 years. The service is well placed to adapt to the changing nature of drug misuse both in the longer term and at short notice.

There is an Outreach team actively working within the local community to help signpost the full range of support services available to individuals who do not normally engage with traditional services.

Following an outbreak of Botulism, the service helped the public health response, working with the NHS by giving out foil kits to reduce the risks posed by injecting drug use.

During the last year an independent review was carried out by Rivernorth Charity Consultancy and Training. This showcased the benefits of the model but also key findings with a number of recommendations were made based on feedback from service providers, clinicians and the people who use the service who highlighted areas we could develop further.

The main areas to review and develop further focused on referral and care pathways, the harm reduction model, advice services and management and leadership.

The findings were shared with an invited audience of key partners and Turning Point Scotland is working with partners Glasgow City Council and NHS Greater Glasgow and Clyde to take forward the main recommendations arising from the review.

It’s an opportunity for people to raise issues, that’s still fundamentally why it was developed as a communication mechanism; it is also to have access to senior managers. Martin Cawley is there and chairs the meeting so people have direct access to the most senior manager in TPS.Katherine Wainwright, Head of HR

Service users and stakeholders consistently say that GDCC provides a unique, accessible, holistic and non- judgemental service to complex drug users, with fewer barriers than mainstream services. There is a clear focus on alleviating crisis and harm reduction as the first step to recovery.

Review of Glasgow Drug Crisis Centre Final Report - Summary, December 2013, Shivali Fifield, Rivernorth Charity Consultancy and Training

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TOTAL NUMBEROF REFERRALS GENDER OF REFERRALS

ON AVERAGE,SERVICE USERS HAVE

7PRESENTING ISSUES

PER PERSON (e.g. Poly drug misuse, mental health, physical health,

risk of overdose, blood borne viruses, relapse, housing, hopelessness)

AGE OF REFERRALS

NUMBER OF TIMES PEOPLE HAVE ACCESSED

THE SERVICE DRUGS INJECTED

404

6

27

160

229

9

2

109

16-2021-2526-3536-4546-5556-65

Over 65

138

Stimulants

Heroin

PIEDs (Performance and Image Enhancing Drugs)

NPS (New Psychoactive Substances)

Other

1 385

97

60

2

3OR MORE

6%53%

37%

3%

1%

GDCC – 1st April 2014 to 31st March 2015

Glasgow Drug Crisis Centre in numbers

DEVELOPMENTS | Page 21

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Page 22 | DEVELOPMENTS

218 Cabinet Secretary VisitOur 218 service has supported women with a history of offending behaviour for over 10 years and has a highly positive reputation not only within Glasgow but nationally. This could not have been achieved without the support of key partners including Glasgow City Council, NHS Greater Glasgow and Clyde and The Scottish Government.

The service was chosen as the venue where the Cabinet Secretary for Justice, Michael Matheson MSP, announced that plans for one new large female prison in Inverclyde would not go ahead.

Mr Matheson stated that Scotland needed to take a more radical and ambitious approach to female offending by investing in smaller regional and community-based custodial facilities across the country using 218 as a model, an approach more closely aligned with the vision set out by Dame Elish Angiolini.

Turning Point Scotland 218 has received widespread coverage in the national media as a pioneering model for alternatives to custody and reducing reoffending, by addressing the underlying causes of offending behaviour such as mental health issues and alcohol and drug misuse. It allows women to access more appropriate health and well-being support while maintaining family and community links.

The 218 centre in Glasgow provides exactly the type of sophisticated approach that I would like to see as part of our plans for the way in which we look after women in custody.

Michael Matheson MSP, Cabinet Secretary for Justice

6Average number of days from referral to first assessment appointment

47 Average number of days per person in residential unit

112 Average number of days per person in day services24

15950

54

GLASGOW

DUNBARTONSHIRE

SOUTHLANARKSHIRE

11

NORTHLANARKSHIRE

RESIDENTIAL

DAY SERVICES

Number of women that started the programme

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GDCC – 1st April 2014 to 31st March 2015

218 Service in numbers

TOTAL NUMBER OF REFERRALS (all female)

331ON AVERAGE, MEN AT LOW MOSS PSP HAVE

2PRESENTING ISSUES PER PERSON (mainly substance misuse, mental health, homelessness)

SUBSTANCE USE

According to the Scottish Government's Scottish Index of Multiple Deprivation, 30% of Glasgow City is the most deprived in Scotland across multiple factors like housing, crime, education, health, income and employment.

AlcoholBuprenorphine

CannabisCocaine

Crack cocaineDiazepam

DihydrocodeineHeroin

Methadone

Legal Illicit Prescribed

42%

2% 5%

17%

4%

3%

29%

2%

5% 34%

28%

50PERCENT OF

SERVICE USERS HAVE AT LEAST

1 CHILD

ON AVERAGE,WOMEN AT 218 HAVE

9PRESENTING

ISSUES PER PERSON (e.g. substance misuse, legal/criminal issues, mental/

physical health, housing, self-harm, abuse, bereavement)

DEVELOPMENTS | Page 23

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Page 24 | DEVELOPMENTS

Lockerbie LaunchTurning Point Scotland Dumfries & Galloway has provided support in the area for over fifteen years supporting people learning disabilities, autism, dementia and neurological conditions.

The service has opened a new location in Lockerbie offering a range of individual and shared housing near the town centre.

There is a staff base on site allowing support to be offered at all times but there is also accommodation suitable for individuals to prepare them for the transition to mainstream housing tenancies.

Following the success and development of Rosie’s Social Enterprises in Aberdeen, we have developed a social enterprise in Ayr.

Located in the Kyle shopping centre in the middle of Ayr, Rosie’s Retro sells specially designed and hand-crafted products supplied by local designers as well as people who use our services.

It provides workplace opportunities for adults with learning disabilities to gain valuable experience in retail and customer service and has studio space which is used for craft, drama and adult learning workshops.

Ian’s Story

Ian, who had lived in institutions and more recently a shared community house, was one of the �rst people to bene�t from the move to Douglas Mews, Lockerbie. Ian’s experience of community living prior to his move meant that he faced barriers, not only in accessing the local community and social events, but his access in his own home was restricted to certain areas due to his physical needs.

With Ian in mind, his family, Turning Point Scotland and NHS professionals were able to ensure Ian’s new home met all his needs with all areas fully accessible.

For Ian, living in Douglas Mews means that not only is his own home fully accessible, his local community is also accessible to him.

As well as Ian having the time of his life in his new home and community, family members have commented on how welcome they feel when they visit Ian at any time and how appears much happier in himself. Ian has maintained his long standing scheduled placement within the local day centre who have commented on the excellent standard of his personal presentation and of his mobility aids.

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DEVELOPMENTS | Page 25

My name is Stephen and I have been working in Rosie’s Retro since the shop opened 8 months ago. My favourite things to do in the shop are using the till and restocking the shelves but I actually enjoy everything about my job – there is nothing I dislike about working in the shop!

Since I have started working in the shop I have learned lots of skills including how to use the till, how to deal with the general public, how to record stock levels, and how to put stock out on the shelves so it looks nice.

Before I started working in Rosie’s Retro I was a wee bit quiet. I have become more con�dent and I look forward to coming to work. I really enjoy spending time with the Turning Point Scotland sta� and with my colleagues in the shop.

I have been to a lot of events to promote Rosie’s Retro and help at our pop up stalls. This was a little scary at �rst but I felt encouraged by the fact my colleagues and sta� I know were there. This was di�erent from working in the shop but I had a lot of fun!

My Dad has noticed a big di�erence in me since last year. He said it is great that I am getting out and learning new skills and that my con�dence has grown. He is also very proud of us for winning awards.

You never know what will happen in the future but hopefully I will get full time employment in retail, gardening or cleaning, as these are the things I enjoy the most. I feel this is more likely now I have had training with Rosie’s Retro.

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BOARD MEMBERS

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Board of DirectorsElizabeth Gray (Chair)

Sheila Fazal (Vice Chair)

Ewan McIntye

Tony Cameron

Jo Pike

Alyn Smith

Dorothy McElroy

Alan Rowley

Craig Findlay

Robert MacIntosh

Brian O’Suilleabhain

Arturo Langa (appointed on 28th April 2014)

Executive Team

Martin Cawley (Chief Executive)

Kenneth Crawford (Director of Finance & Resources)

Wendy Spencer (Director of Operations)

Craig Winter (Director of Business Development & Improvement)

BOARD MEMBERS | Page 27

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FINANCIALS

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Statement of Financial Activities (incorporating income and expenditure account)

For the year ended 31 March 2015

Unrestricted Restricted 2015 2014 Funds Funds

£ £ £ £

Incoming resources

Incoming resources from generated funds

– Voluntary income 370,966 - 370,966 436,566

– Investment income 19,901 - 19,901 25,047

Incoming resources from charitable activities 26,807,286 268,918 27,076,204 26,041,894

Total incoming resources 27,198,153 268,918 27,467,071 26,503,507

Resources expended

Costs of generating funds

– Costs of generating voluntary income - - - 6,398

Governance costs 28,505 0 28,505 29,663

Charitable activities 27,187,917 198,540 27,386,457 26,353,260

Loss on sale of fixed assets 8,598 - 8,598 -

Total resources expended 27,225,020 198,540 27,423,560 26,389,321

Net incoming resources (26,867) 70,378 43,511 114,186

Total funds brought forward 10,899,049 - 10,899,049 10,784,863

Total funds carried forward 10,872,182 70,378 10,942,560 10,899,049

All income and expenditure is from continuing activities.

FINANCIALS | Page 29

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Turning Point Scotland Glasgow Alcohol Rehabilitation ServiceGarscube House840 Garscube RoadGlasgow, G20 7ET

t: 0141 948 0092e: [email protected]

Turning Point Scotland Glasgow Drug Crisis Centre123 West StreetGlasgow, G5 8BA

t: 0141 420 6969e: [email protected]

Turning Point Scotland Glasgow Housing First121 West StreetGlasgow, G5 8BA

t: 0141 429 8032e: [email protected]

Turning Point Scotland Glasgow Homelessness Service112 Commerce StreetTradestonGlasgow, G5 8D

t: 0141 420 1929e: [email protected]

Low Moss PSPLinks Centre190 Crosshill RoadBishopbriggsGlasgow, G64 2QB

t: 0141 762 9652 e: [email protected]

Turning Point Scotland Glasgow Housing Support54 Govan RoadGlasgow, G51 1JL

t: 0141 419 4520e: GlasgowHousingSupport@ turningpointscotland.com

Turning Point Scotland Glasgow Social Opportunities54 Govan RoadGlasgow, G51 1JL

t: 0141 419 4520e: [email protected]

Turning Point Scotland Glasgow Supported Living Service11 Bressay RoadBarlanarkGlasgow, G33 4UX

t: 0141 781 1496e: [email protected]

Turning Point Scotland Milestone26 Orr StreetBridgetonGlasgow, G40 2AJ

t: 0141 556 5880 e: [email protected]

Turning Point Scotland Glasgow Housing Support1 Shawpark CourtFlat 0/4MaryhillGlasgow, G20 9AG

t: 0141 946 5870e: GlasgowHousingSupport@ turningpointscotland.com

Turning Point Scotland South East AlternativesAdelphi CentreRoom 13a12 Commercial RoadGlasgow, G5 0PQ

t: 0141 429 7229e: [email protected]

INVERCLYDE

Turning Point Scotland Inverclyde4 Argyle StreetGreenock, PA15 1XA

t: 01475 729 124e: [email protected]

Turning Point Scotland Inverclyde Housing Support12A Clarence StreetGreenock, PA15 1LR

t: 01475 729124e: [email protected]

MORAY

Turning Point Scotland ElginGreyfriars Close, Elgin, IV30 1ER

t: 01343 556 466

NORTH LANARKSHIRE

Turning Point Scotland North LanarkshireUnit 74Fountain Business Centre19 Ellis StreetCoatbridge, ML5 3AA

t: 01236 426807 e: [email protected]

PERTH & KINROSS

Turning Point Scotland Perth & Kinross3 Grosvenor HouseShore RoadPerth, PH2 8BD

t: 01738 639 950e: Perth&[email protected]

RENFREWSHIRE

Turning Point Scotland Renfrewshire1 Sandyford RoadRenfrew, PA3 4HP

t: 0141 840 2299e: [email protected]

Turning Point Scotland Renfrewshire Housing Support1 Sandyford RoadRenfrew, PA3 4HP

t; 0141 840 2299e: RenfrewshireHousingSupport@ turningpointscotland.com

Turning Point Scotland Renfrewshire Housing First1 Sandyford RoadRenfrew, PA3 4HP

t: 0141 840 2299e: [email protected]

Turning Point Scotland Turnaround219 Gleniffer RoadPaisley, PA2 8UL

t: 01505 810 800e: [email protected]

ABERDEEN

Turning Point Scotland Aberdeen Housing SupportTop Floor45-49 Holburn StreetAberdeen, AB10 6BR

t: 01224 577 327e: AberdeenHousingsupport@ turningpointscotland.com

Turning Point Scotland Rosie’s Social Enterprises45-49 Holburn StreetAberdeen, AB10 6BR

t: 01224 575 196e: [email protected]

ABERDEENSHIRE

Turning Point Scotland Northern Horizons9 St Peter StreetPeterheadAberdeenshire, AB42 1QB

t: 01779 470 490e: [email protected]

Turning Point Scotland PITSTOP63 Moray RoadFraserburghAberdeenshire, AB43 9QX

t: 01346 512 056e: AberdeenshireHousingsupport@ turningpointscotland.com

AYRSHIRE

Turning Point Scotland Ayr2 West Sanquar RoadAyr, KA8 9HP

t: 01292 886 589e: [email protected]

Turning Point Scotland Prestwick31 Ardfin CourtPrestwick, KA9 2LU

t: 01292 671 396e: [email protected]

DUMFRIES & GALLOWAY

Turning Point Scotland Dumfries & Galloway22 Newall TerraceDumfries, DG1 1LW

t: 01387 247 123 e: dumfries&[email protected]

DUNDEE

Turning Point Scotland Dundee2 Coldside RoadDundee, DD3 8DF

t: 01382 818 094e: Dundee&[email protected]

Turning Point Scotland Angus74 Castle StreetForfarAngus, DD8 3AB

t: 01382 818 094 e: Dundee&[email protected]

EAST DUNBARTONSHIRE

Turning Point ScotlandEast Dunbartonshire Housing First11-17 Kerr StreetKirkintilloch, G66 1LF

t: 0141 776 4827e: [email protected]

EDINBURGH

Turning Point Scotland Edinburgh5 Links PlaceEdinburgh, EH6 7EZ

t: 0131 554 7516e: [email protected]

Turning Point Scotland Edinburgh Visiting Support Services5 Links PlaceEdinburgh, EH6 7EZ

t: 0131 554 7516e: [email protected]

GLASGOW

Turning Point Scotland 21818 Bath StreetGlasgow, G2 4HW

t: 0141 331 6200e: [email protected]

Page 30 | SERVICE DIRECTORY

SERVICE DIRECTORY

Page 31: Turning Point Scotland annual report 2014/2015

Turning Point Scotland Glasgow Alcohol Rehabilitation ServiceGarscube House840 Garscube RoadGlasgow, G20 7ET

t: 0141 948 0092e: [email protected]

Turning Point Scotland Glasgow Drug Crisis Centre123 West StreetGlasgow, G5 8BA

t: 0141 420 6969e: [email protected]

Turning Point Scotland Glasgow Housing First121 West StreetGlasgow, G5 8BA

t: 0141 429 8032e: [email protected]

Turning Point Scotland Glasgow Homelessness Service112 Commerce StreetTradestonGlasgow, G5 8D

t: 0141 420 1929e: [email protected]

Low Moss PSPLinks Centre190 Crosshill RoadBishopbriggsGlasgow, G64 2QB

t: 0141 762 9652 e: [email protected]

Turning Point Scotland Glasgow Housing Support54 Govan RoadGlasgow, G51 1JL

t: 0141 419 4520e: GlasgowHousingSupport@ turningpointscotland.com

Turning Point Scotland Glasgow Social Opportunities54 Govan RoadGlasgow, G51 1JL

t: 0141 419 4520e: [email protected]

Turning Point Scotland Glasgow Supported Living Service11 Bressay RoadBarlanarkGlasgow, G33 4UX

t: 0141 781 1496e: [email protected]

Turning Point Scotland Milestone26 Orr StreetBridgetonGlasgow, G40 2AJ

t: 0141 556 5880 e: [email protected]

Turning Point Scotland Glasgow Housing Support1 Shawpark CourtFlat 0/4MaryhillGlasgow, G20 9AG

t: 0141 946 5870e: GlasgowHousingSupport@ turningpointscotland.com

Turning Point Scotland South East AlternativesAdelphi CentreRoom 13a12 Commercial RoadGlasgow, G5 0PQ

t: 0141 429 7229e: [email protected]

INVERCLYDE

Turning Point Scotland Inverclyde4 Argyle StreetGreenock, PA15 1XA

t: 01475 729 124e: [email protected]

Turning Point Scotland Inverclyde Housing Support12A Clarence StreetGreenock, PA15 1LR

t: 01475 729124e: [email protected]

MORAY

Turning Point Scotland ElginGreyfriars Close, Elgin, IV30 1ER

t: 01343 556 466

NORTH LANARKSHIRE

Turning Point Scotland North LanarkshireUnit 74Fountain Business Centre19 Ellis StreetCoatbridge, ML5 3AA

t: 01236 426807 e: [email protected]

PERTH & KINROSS

Turning Point Scotland Perth & Kinross3 Grosvenor HouseShore RoadPerth, PH2 8BD

t: 01738 639 950e: Perth&[email protected]

RENFREWSHIRE

Turning Point Scotland Renfrewshire1 Sandyford RoadRenfrew, PA3 4HP

t: 0141 840 2299e: [email protected]

Turning Point Scotland Renfrewshire Housing Support1 Sandyford RoadRenfrew, PA3 4HP

t; 0141 840 2299e: RenfrewshireHousingSupport@ turningpointscotland.com

Turning Point Scotland Renfrewshire Housing First1 Sandyford RoadRenfrew, PA3 4HP

t: 0141 840 2299e: [email protected]

Turning Point Scotland Turnaround219 Gleniffer RoadPaisley, PA2 8UL

t: 01505 810 800e: [email protected]

SERVICE DIRECTORY | Page 31

ABERDEEN

Turning Point Scotland Aberdeen Housing SupportTop Floor45-49 Holburn StreetAberdeen, AB10 6BR

t: 01224 577 327e: AberdeenHousingsupport@ turningpointscotland.com

Turning Point Scotland Rosie’s Social Enterprises45-49 Holburn StreetAberdeen, AB10 6BR

t: 01224 575 196e: [email protected]

ABERDEENSHIRE

Turning Point Scotland Northern Horizons9 St Peter StreetPeterheadAberdeenshire, AB42 1QB

t: 01779 470 490e: [email protected]

Turning Point Scotland PITSTOP63 Moray RoadFraserburghAberdeenshire, AB43 9QX

t: 01346 512 056e: AberdeenshireHousingsupport@ turningpointscotland.com

AYRSHIRE

Turning Point Scotland Ayr2 West Sanquar RoadAyr, KA8 9HP

t: 01292 886 589e: [email protected]

Turning Point Scotland Prestwick31 Ardfin CourtPrestwick, KA9 2LU

t: 01292 671 396e: [email protected]

DUMFRIES & GALLOWAY

Turning Point Scotland Dumfries & Galloway22 Newall TerraceDumfries, DG1 1LW

t: 01387 247 123 e: dumfries&[email protected]

DUNDEE

Turning Point Scotland Dundee2 Coldside RoadDundee, DD3 8DF

t: 01382 818 094e: Dundee&[email protected]

Turning Point Scotland Angus74 Castle StreetForfarAngus, DD8 3AB

t: 01382 818 094 e: Dundee&[email protected]

EAST DUNBARTONSHIRE

Turning Point ScotlandEast Dunbartonshire Housing First11-17 Kerr StreetKirkintilloch, G66 1LF

t: 0141 776 4827e: [email protected]

EDINBURGH

Turning Point Scotland Edinburgh5 Links PlaceEdinburgh, EH6 7EZ

t: 0131 554 7516e: [email protected]

Turning Point Scotland Edinburgh Visiting Support Services5 Links PlaceEdinburgh, EH6 7EZ

t: 0131 554 7516e: [email protected]

GLASGOW

Turning Point Scotland 21818 Bath StreetGlasgow, G2 4HW

t: 0141 331 6200e: [email protected]

Page 32: Turning Point Scotland annual report 2014/2015

Turning Point Scotland54 Govan RoadGlasgow, G51 1JL0141 427 8200

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