INSIDER’S GUIDETurning Building Data into Predictive Intelligence

There’s an entire informationecosystem that determines theintegrity of any building.

Steel and glass aren’t the only elements required for a strong, stable building.

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Your building needs a well-planned information ecosystem – a data model to connect all stakeholders in the operation. A data model is the centerpiece of your intellectual property; it’s the digital representation of your business.

A good data model creates a single version of the truth, giving leaders new visibility into the organization and the ability to make data-drive decisions.

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A good date model allows you to answer critical questions: • What are average response times to tenant

requests, by type, staff member, priority? • What are my best-performing buildings? • What makes them top performers?• What has the biggest impact in tenant

satisfaction? • What is putting our building at risk of losing

tenants?

Don’t worry. If you can’t yet answer these questions, you’re not alone. But odds are, it’s not because you don’t have the data needed to answer them.

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Warning: Mountains of data don’tautomatically equal better intelligence.

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Unless you dosomething about it.

“Data, big or small, is only as useful as the questions you ask

it.”

– Milo Jones, IE Business School, Madrid

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So what’s standingin your way?

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These are the four biggest roadblocks that organizations face when trying to solve ‘the data problem.’

Information systems don’t communicate with each other. The data isn’t real time, and if it lives within a vendor’s database, you have no way of knowing if that data has been manipulated to paint a better picture.

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It’s time for a smarter approach to get themost from your data.

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Harness The Power of Mobile

Putting your facility management system directly in the hands of your staff unchains them from their desks and provides access to the data model from anywhere.

Dedicated mobile apps allow users to update the database in real time, improve response times, eliminate manual data entry and powersmart decision making.

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Data-Driven Business Insights Make for Smarter Decision Making

A comprehensive, real-time data model powers the ability to:

• Proactively address vendor performance issues before they escalate

• Uncover tenant frustration and dissatisfaction before it’s too late

• Eliminate paper processes and move to a more sustainable approach

• Save time, money and improve the bottom line

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Think of these three elements – a good data model, decision support tools, and mobile tools – like three legs of a stool. With all three, you have a solid information foundation.

A comprehensive data model that represents property attributes and stakeholder relationships, coupled with decision support, transforms your data assets into value. Mobile tools act as force multipliers, enabling stakeholders to add data and access information anywhere, anytime.

Thus, stakeholders gain transparency and organizations gain operational insight and the opportunity to reach new levels of tenant satisfaction.

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Need help understanding your building’s data?

To learn how easy it is to implement a system that provides this intelligence, contact AwareManager todayat 617.542.8555 or marketing@awaremanager.com.

Together, we’ll craft a solution that fits your property, strategic goals and budget.

Call 1.617.542.8555

today.

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ABOUT AWAREMANAGERAwareManager provides facility management software for the world’s most recognized facilities and organizations, including world-class commercial and residential property portfolio management firms, leading corporations, top tier sports organizations and leading hospitals nationwide. AwareManager’s industry expertise combined with its proven solutions enable its clients to deliver the best guest, employee and tenant experiences possible. To get started, visit www.awaremanager.com today.