Turning A Negative Experience Into A Positive One

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GingerBratzel.com Turning A Negative Experience Into A Positive One Ginger Bratzel, DDS Your New Patient Attraction Expert

Transcript of Turning A Negative Experience Into A Positive One

Page 1: Turning A Negative Experience Into A Positive One

GingerBratzel.com

Turning A Negative Experience Into A Positive One

Ginger Bratzel, DDSYour New Patient Attraction Expert

Page 2: Turning A Negative Experience Into A Positive One

This week’s topic came when planning last summer’s vacation.

(Which we all know is a task in it’s self.)

When we arrived…..

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After all this work.Everything was a little less than satisfying…

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After arriving home from a not so pleasant week and a completed a

survey that reflected that….

Something happened that changed the whole experience!

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I received a call from the GM of the resort

Whose concern for the situation resolved all our

problems.

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Which….

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You can apply this same strategy in your dental practice….

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Listening to your patients concerns can take a one-time

visitor to a lifelong patient.

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See full video for tips and strategies on changing a bad review to a good one head over

to…

bit.ly/patients3

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Page 10: Turning A Negative Experience Into A Positive One

Ginger Bratzel, DDSYour New Patient Attraction Expert

For more information on Attracting more patients,

Creating sustainable growthAnd increasing your production.

Head over to GingerBratzel.com today!

Contact us at [email protected] or Call 405-225-0254

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