Turning A Negative Experience Into A Positive One
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Transcript of Turning A Negative Experience Into A Positive One
GingerBratzel.com
Turning A Negative Experience Into A Positive One
Ginger Bratzel, DDSYour New Patient Attraction Expert
This week’s topic came when planning last summer’s vacation.
(Which we all know is a task in it’s self.)
When we arrived…..
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After all this work.Everything was a little less than satisfying…
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After arriving home from a not so pleasant week and a completed a
survey that reflected that….
Something happened that changed the whole experience!
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I received a call from the GM of the resort
Whose concern for the situation resolved all our
problems.
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Which….
You can apply this same strategy in your dental practice….
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Listening to your patients concerns can take a one-time
visitor to a lifelong patient.
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See full video for tips and strategies on changing a bad review to a good one head over
to…
bit.ly/patients3
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Ginger Bratzel, DDSYour New Patient Attraction Expert
For more information on Attracting more patients,
Creating sustainable growthAnd increasing your production.
Head over to GingerBratzel.com today!
Contact us at [email protected] or Call 405-225-0254
Find my latest book on Amazon today!