Turbo User Guide INTRODUCTION

This User Guide is intended for all staff and students wanting to use Turbo.

Turbo is an application which requires an internet connection and allows users to

access licensed software off-campus. Turbo requires users to be connected to

OneDrive so that if a user is working on a different computer all their work is

synced and can still be accessed.

Turbo only works on the following operating systems and support browsers:

Operating Systems Supported Browsers

Windows Mozilla Firefox, Google Chrome, Internet Explorer

Macintosh Mozilla Firefox, Google Chrome, Safari

Table of Contents LOGIN TO TURBO WEB APPLICATION ................................................................................................. 2

CONNECT TO ONEDRIVE (T:\DRIVE) ..................................................................................................... 3

RUN IN CLOUD (HTML5) .......................................................................................................................... 5

RUN IN CLOUD (WINDOWED ................................................................................................................... 6

RUN ON MY PC (LOCAL) .......................................................................................................................... 7

INSTALL ON MY PC (WINDOWS ONLY) ................................................................................................ 9

MULTIPLE WINDOWS APPLICATIONS RUNNING ON THE BROWSER .......................................... 11

CLOSE A SESSION ................................................................................................................................. 11

WORKSPACES ........................................................................................................................................ 13

LOGOUT FROM TURBO WEB APPLICATION ..................................................................................... 13

INSTALL TURBO CLIENT (WINDOWS) ................................................................................................. 14

INSTALL TURBO CLIENT (MAC) ........................................................................................................... 15

MANUALLY IMPORT/EXPORT FILES INTO HTML5 APPLICATION ................................................. 16

Login to Turbo Web Application

1. Navigate to https://turbo.usq.edu.au

2. Login with your USQ Credentials

Note: Staff will need to authenticate with DUO and accept the policy pop up message.

3. After you have successfully logged in, you will see the list of applications you have access to.

Connect to OneDrive (T:\drive)

1. On the top Turbo web application dashboard, navigate to the Files tab.

2. Click on Connect drop-down menu

3. Select OneDrive

4. In the pop up window, enter your email address and click

Next. NOTE: You will only need to do this once.

5. You are now connected to OneDrive.

6. When accessing applications through Turbo, you can save

or open files from OneDrive which is mapped as T:\ drive. Click This PC to expand the drives and select Local Disk (T:). Figure 7.1 Example of Notepad++ to open file from T: drive

Note: check that OneDrive has finished syncing before closing the session.

Note: OneDrive to T Drive can take up to 5 minutes to sync.

Note: T Drive to OneDrive is almost immediately but will still require checking to confirm.

Note: Login separately to your OneDrive to check.

Run Turbo Web Application

Operating Systems Supported Browsers

Windows Mozilla Firefox, Google Chrome, Internet Explorer

Macintosh Mozilla Firefox, Google Chrome, Safari

There are 4 different methods to run applications:

1. Run in Cloud (HTML5) This method is available on both Windows and Macintosh Operating Systems and runs via the supported browser.

2. Run in Cloud (Windowed) This method is available on both Windows and Macintosh Operating Systems and runs via the Turbo Client.

3. Run on My PC (Local) This method is available only on Windows Operating System and runs via the Turbo Client but using the computer resources. This requires a VPN connection (Cisco AnyConnect) to be able to access applications which are marked as required VPN. Instructions are provided in the ENG007 User Guide -

4. Install on My PC This method is available only on Windows Operating System and is not available for all software. Note: Method 3 and 4 require a VPN Connection. Staff are required to be connected to Cisco AnyConnect (refer to Knowledge Article 14129, Cisco AnyConnect – Installation and Connection). Students will need to be supplied with the HES VPN – Student VPN System Access Guide, this can be provided by Examiners or HES-Support@usq.edu.au

Run In Cloud (HTML5)

Run in Cloud (HTML5) Available on Windows and Macintosh Operating System – this runs via the browser.

a. Right click on the Application and select Run in Cloud (HTML5)

b. A new browser tab will be opened.

c. There will be a prompt message to start to run turbo web application.

d. If this is not your first time running on Turbo web application, it will be restored from your last saved session.

e. This shows the Turbo web application is starting your

session.

f. This application is now running on the browser.

To close the refer to section Close a Session.

Run In Cloud (Windowed)

Run in Cloud (Windowed) Available on Windows and Macintosh Operating System – this runs via Turbo Client.

Note: You will need to install the Turbo Client, refer to Install Turbo Client for Windows or Mac before continuing.

a. Right click on the application and select Run in Cloud (Windowed)

b. A new browser tab will be opened and followed by a pop-up Launch Application window. Note: By default, Turbo.net for PC will be selected.

c. Click Open Link.

d. Tick on the checkbox Trust all applications from this source and click Run

e. If this is not your first time running on Turbo web application, it will be restored from your last saved session.

f. Starting Turbo web application session.

g. The application will be opened independently via Turbo client (not on your browser)

Run on My PC (Local)

Run on My PC (Local) Available on Windows Operating System only – this runs via Turbo client but using your computer resources.

Note: You will need to install the Turbo Client, refer to Install Turbo Client for Windows or Mac before continuing

Note: You will need to be connected to VPN in order to access the applications that are marked as Required VPN when using this method.

a. Right click on the application and select Run on My PC (Local)

b. If this is not your first time running on Turbo web application, it will be restored from your last saved session.

c. Starting Turbo web application session.

d. Depending on the application size, the download sizes can be varied.

For examples as below:

e. Once it is downloaded, the application is ready to use.

Install on My PC (Windows Only)

Install on My PC Available on Windows only and is not available for all software – this installs and runs on your computer.

Note: You will need to connect to VPN (Cisco AnyConnect) in order to access the applications that marked as Required VPN when using this method.

a. Right click on the application and select Install on My PC

b. Preparing Turbo web application session by installing to your

computer

c. Once the window prompt is closed, go to Windows menu and you will see the application in the list.

d. Click on the application to run

Note: Some applications take longer to load, and you may see a splash screen to indicate it is still starting. Close the splash screen by clicking it once you see the application loading screen.

Figure 1.2 An example Application Loading Screen

Figure 1.2 An example Application is Ready to Use

Multiple windows applications running on the browser

1. Click the Task Switcher icon at the bottom of the page.

2. Task Switcher allows you to choose to bring forward the window.

Close a Session

1. To quit/close the application and the session, click on Exit or X on the application. Do not close the browser tab as it will not be able to save your session correctly.

2. Depending on the software, the Exit button is normally under the File menu. X (close button) is on the top right of the application. For example, on Notepad++;

a. Go to File menu and select Exit

b. Click the X in the top right.

Figure 2.1 X on a Browser

Figure 2.2 X on the Turbo Client

c. There will be a message to save your session.

d. This is followed by a message to confirm your session is saved and closed. Note: This is only shown when running on the browser

e. Close the browser tab

Workspaces Workspaces are an additional section for users who had additional access to other workspaces based on their work or studies.

Note: USQ Research (for Research Staff and Students) is being used as an example, other users may see different workspaces.

Note: USQ workspace is default for all users.

1. Click on a folder to see the list of accessible software.

2. To access a different workspace, click Workspaces at the top.

3. This will take you back to the homepage.

Logout from Turbo Web Application

1. On the Turbo web application dashboard, navigate to the top right and click your Name. Click Logout.

Install Turbo Client (Windows)

This step is only required if you are running via methods: a. Run in Cloud (Windowed) b. Run on My PC (Local)

Note: Please refer to Run Turbo Web Application section

1. After you have logged in to the Turbo web application, there will be a Download link on the top of the web application dashboard. Click Download

Note: The Turbo.Net client will only be required to be installed once. a. There will be a prompt for the instructions on how to install

the Turbo client. Click Close once the download is finished.

b. There will be a prompt for file to be downloaded. Click Save file

c. Once completed, go to the Downloads folder and double click Turbo-client.exe file to run

d. There will be a window prompt to show the Turbo client starts the installation.

e. Once installed, the window prompt will close.

Install Turbo Client (Mac)

This step is only required if you are running via methods: a. Run in Cloud (Windowed) b. Run on My PC (Local)

Note: Please refer to Run Turbo Web Application section

1. After you have logged in to the Turbo web application, there will be a Download link on the top of the web application dashboard. Click Download

Note: The Turbo.Net client will only be required to be installed once.

a. Click OK

b. Once the download completes, go to Downloads folder and double click Turbo.net.dmg file

c. The Turbo.net installer will run and when the file opens, drag Turbo.net app file to the Applications folder

Manually Import/Export Files into HTML5 application

USQ strongly advises students to use their OneDrive account when using the Turbo Application. The following steps are a workaround if OneDrive is not working as expected.

1. Navigate to the bottom right corner of the Turbo application and click File (third from the left side)

2. Click Desktop

3. Click the Upload file button, select the file you want to upload.

4. The file will now be uploaded into the Turbo Application and be available in the Desktop folder.

5. The file can now be accessed from within the Turbo Application by navigating to File > Open > Find & select the file SPSS Example:

6. Once you have finished working on your files and have saved from within the Turbo Application, you are able to download the files you were working on. a. Follow Steps 1 & 2 to open the Desktop folder b. Click the file to download