READY FOR SUSTAINABLE GROWTH

TUI HOTELS & RESORTS

ContactTUI AGTUI Hotels & ResortsKarl-Wiechert-Allee 4 30625 Hanover, Germany

development@tui.comwww.tuigroup.comwww.tui-development.com

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€ 18.9BNturnover

€ 893MEBITA

FTSE 50listing

TUI GROUP FY19 RESULT

TUI Hotels & Resorts as part of the world’s leading integrated tourism group, is focused on delivering memorable holidays for our customers at all stages of the holiday journey. With our leading leisure hotel brands we are striving for strong hotel portfolio growth through trustworthy and long-term partnerships worldwide.

TUI BLUE Sarigerme Park

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POWER OF DISTRIBUTION – TUI’S MAJOR EUROPEAN SOURCE MARKETS DELIVER SUSTAINABLE DEMAND INTO TUI HOTELS WORLDWIDE

MORE THAN 14 SOURCE MARKETS – TUI PERFORMS AMONG WORLD CHAMPIONS IN THE REALM OF INTERNATIONALLY RECOGNIZED BRAND LOGOS

>70,000qualified professionals worldwide

>400 hotels

>1,600travel agencies

>150 airplanes

Destination Experiences offers tours, activities and

excursions in

115 destinations worldwide

>28m customers

TUI GROUP DELIVERS END-TO-END CUSTOMER EXPERIENCE

Three (TUI Cruises, Marella, Hapag-Lloyd) cruise brands with

18 Ships

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CARIBBEAN

MEDITERRANEAN

SOUTH EAST ASIA78

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TUI HOTELS & RESORTS PARTNERSHIPS WORLDWIDE

READY FOR GROWTH – STRONG EXPANSION PLANS WITH OUR CORE HOTEL BRANDS

EXISTING PORTFOLIO COUNTS MORE THAN 4001 HOTELS WORLDWIDE

1 Incl. Blue Diamond and TUI Hotels & Resorts concept hotels with 3rd party hotelier

TUI SUNEO

Current hotel portfolio/Growth destinations

Focus region for growth

TOP-PRIORITY DESTINATIONS

Caribbean Mediterranean South East Asia

• Mexico (CUN) • Dom. Rep. (PUJ)• Jamaica (MBJ)

• Spain• Portugal (FAO) • Italy

• Thailand • Vietnam (DAD)• Indonesia (DPS, LOP)• Sri Lanka (CMB)• Malaysia (LGK)

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BOOST YOUR SALES, DISTRIBUTION AND REVENUE MANAGEMENT

OPTIMISE YOUR OPERATION FOR HIGHERCUSTOMER SATISFACTION, LOYALTY ANDSUSTAINABILITY

Specialized leisure hotel operator

Maximizing profit through strong

distribution

Customers focus

Committed to sustainability

• Ongoing operational support

• More than 40,000 highly qualified professionals

• Strong partnerships and collaboration with local hotel companies

• Hiring and training your team

• Revenue management

• Monitoring of hotel performance

• TUI Group procurement power

• Strong financial backbone through TUI Group – more than €1 bn invested in hotels the last 4 years

• 21m customers delivered by the TUI Group tour operator

• World class marketing + digital & social media campaigns – more than 10 own websites

• Complementary OTA bookings

• Regional sales offices

• Tailored customer proposition

• Leisure expertise – entertainment and F&B specialist

• Digital solutions enhance every stay and generate ancillary revenues

• Quality & improvement

• Customer feedback

• TUI Care Foundation invested > €7 m in sustainability projects across 25 destinations

• Annual Better World Sustainability Award

• Plastic reduction – reducing number of plastic items by 110 m by 2020

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TUI HOTELS & RESORTSGENERAL INVESTMENTREQUIREMENTS

TUI HOTELS & RESORTSLOOKS FOR GREENFIELD, BROWNFIELDAND EXISTING HOTEL PROJECTS

Greenfield Brownfield Existing Hotel

For first analysis the following information is required

Location data (exact coordinates)

Plot description (layout plan, size, existing building rights)

Business model (sale, JV, management, lease, hybrid, franchise)

Hotel information (space program, number of rooms, facilities)

Financial informtion (P&L, KPIs)

Beachfront property / Mountain resort

4–5 stars

<100km (90min) driving distance from international airport

More than 150 rooms

Plot min. 2-3 ha

Gross floor area per room > 80 sqm

YOU CAN BE PART OF THE WORLD’S NUMBER ONE SPECIALIZED LEISURE HOTEL OPERATOR – STRONG PARTNERSHIPS AHEAD

Joint Venture Management Lease Franchise

TUI Hotels & Resorts does Joint Venture partnering or purchase

TUI Hotels & Resorts manages a hotel on behalf of a hotel owner

TUI Hotels & Resorts lease a hotel long-term from a hotel owner (min. 10 years + options)

Franchise agreements with third party operators under TUI brand

ROBINSON Club Khao Lak

4 REASONS TO CHOOSE TUI AS A PARTNER:

FOR OUR PORTFOLIO EXPANSION TUI OFFERS PARTNERSHIPS VIA ALL TYPE OF BUSINESS MODELS

TUI Hotels & Resorts Portfolio contract type as of 2019

Strong focus on increasing % share of management contracts

39%Management

7% Ownership

1% Franchise10%

Lease

14% Commercial cooperation

29% Joint Venture Ownership

>400 hotels

1.TUI Hotels & Resorts is the number one specialized leisure hotel operator worldwide focussed on long-term and trustworthy partnerships

2. Strong distribution – customer ownership & digitalised product upselling

3. Tailored customer proposition through leisure expertise – entertainment and F&B specialist

4. Strong financial stability – as a market leader in a growing tourism market

These hotels are great for experiencing local culture and nature, with decor and menus inspired by the region. They offer up the full works on the fitness front, too.

Beach front, mountains and lakeAttractive surrounding countrysideMax. 90 min. airport transferPlot with at least 30,000 sqmMin. 2 restaurants & min. 2 barsMin. 2 pools150–400 rooms3–5 starsOwnership, lease, management, franchise and commercial cooperation

TUI BLUE For All

Must Have Criteria

TUI BLUE – HOTELS DESIGNED FOR YOUTUI BLUE is our brand-new lifestyle hotel brand. Within the worldwide collection, you’ll find properties that are handpicked for families, tailored for adults, or ideal for exploring. To help you find the one that’s right for you, look out for the labels ‘For Families’, ‘For Two’ and ‘For All’.

Portfolio of 96 hotels*

in 17 destinationsworldwide

* in summer 2020

These stylish properties are geared exclusively to adults and couples, and are formerly known as TUI SENSIMAR. They put the focus on relaxing, and you’ll find them by the sea and in other scenic locations.

Quality time together is the focus at these family-friendly resorts, previously known as TUI FAMILY LIFE. They line up large pools, kids’ clubs, packed activity agendas and evening entertainment for the whole family.

Stunning location with great views - seafront preferredAdults onlySpacious, modern hotels, new builds as per TUI BLUE specifications Pool area with sufficient space for sun beds with some designed for twoWifi free of charge150–350 rooms4–5 starsMain buffet restaurant & à la carte diningOwnership, lease, management, franchise and commercial cooperation

Beachfront location or within 10 minute walk to the beach with waterpark on siteSpacious, modern hotels, new builds as per TUI BLUE specifications Ownership, lease, management, franchise and commercial cooperation

Main buffet restaurant & à la carte diningWifi free of chargeMin. 200 roomsMin. 4 stars

TUI BLUE For Two

TUI BLUE For Families

Must Have Criteria

Must Have Criteria

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INFO

Wellness &Sports

Requirements

Attractive beach frontline location Enough space for water sports & outdoor activities Max. 90 min. airport transfer Spacious plots with at least 60,000 sqm Min. 3 restaurants & min. 2 bars Min. 2 pools 200–500 rooms Ownership, lease, management, franchise and commercial cooperation

Space Program (for a standard ROBINSON with 300 rooms)

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TUI porae Bran Depa me Name Da e

Portfolio of 24 hotels*

in 14 destinations worldwide

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INFO

Area Net (sqm) Gross (sqm)Rooms (ø) 40.0 48.0Circulation 7.5 9.0Staff accommodation 10.4 12.4Public areas 5.2 6.2Management 0.8 1.0Gastronomy 13.4 16.1Entertainment 4.4 5.2Kids area 1.7 2.0BoH areas 9.0 10.8Sports 3.3 4.0Wellness / Spa 4.3 5.1Total 99.9 119.9

*as of end 2019

Under the ROBINSON brand TUI runs its premium club activities. The excellent hardware in demanded or developing destinations is located at the beach or in the mountains. The difference to pure hotels can be best described by joyful togetherness that is created amongst like-minded people with an active lifestyle. With ROBINSON guests enjoy in a casual way outstanding entertainment and high class sports & wellness activities with licensed trainers using branded equipment. Staging sophisticated F&B with international buffets or à la carte restaurants underlines celebrating the good life together during all meals. Sharing experiences and emotional moments with old and new friends is creating a solid bond between ROBINSON and its customers.

ROBINSON

Action &Activity

Area Net (sqm) Gross (sqm)Rooms (ø) 37.1 44.5

Circulation 7.5 9.0

Staff accommodation 2.0 2.4

Public areas 3.5 4.2

Management 0.8 1.0

Gastronomy 10.3 12.3

Entertainment 2.6 3.1

Kids area 1.0 1.2

BoH areas 8.3 10.0

Sports 1.4 1.7

Wellness / Spa 2.3 2.8

Total 76.7 92.1

Ultimate all-inclusive holiday in top-located beachside 4-star clubswith 99% of the offered services included. The brand offers flexible buildingoptions including new builds and adaptive re-use.

Requirements

Attractive beach frontline location or mountain location with ski in / out Enough space for sports, outdoor activities & spacious pool areas Max. 90 min. airport transfer Spacious plots with at least 30,000 sqm Min. 3 restaurants & min. 3 bars Min. 2 pools 250–800 rooms Ownership, lease, management, franchise and commercial cooperation

Space Program (for a standard TUI MAGIC LIFE with 400 rooms)

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FOR MORE

INFO

*as of end 2019

TUI MAGIC LIFE – Where Magic Happens

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TUI porae Bran Depa me Name Da e

Portfolio of 16 hotels*

in 6 destinations worldwide