Tuesday, November 28, 2017 12AM - 12AM · Intro to GiveGab - your 2017 #ILGive Platform! The...
Transcript of Tuesday, November 28, 2017 12AM - 12AM · Intro to GiveGab - your 2017 #ILGive Platform! The...
Tuesday, November 28, 201712AM - 12AM
Agenda
● Quick Review of 2016 #ILGive Highlights and Tip
● The Basics
● What’s New in 2017
● Intro to GiveGab - your 2017 #ILGive Platform!
○ The GiveGab Basics
○ Key Features and Resources
● Registering for #ILGive 2017
● Next Steps and Questions
2016 #ILGive Highlights
2016 #ILGive Highlights
2016 #ILGive Highlights
-Most announced their campaign 2-4 weeks ahead of Giving Tuesday-Posted an average of 10 Facebook Posts Sent an average of 6 Tweets-Sent 3-4 Emails out on Giving Tuesday
The Basics
● Tuesday, November 28 on #GivingTuesday 2017 from 12:00am - 11:59pm
● Every nonprofit conducting their own unique campaign on the day
● Any IRS recognized nonprofit serving Illinois can participate
○ Must be verified to accept tax deductible donations and be registered in
the state of Illinois
● Nonprofit trainings, tools, templates, and guides offered to optimize efforts
● Many prizes available for participating nonprofits on 11/28
What’s New this Year?
● New Login button on the Giving Day Page that goes directly to your Giving Day Dashboard
● Easier way to manage offline donations
● Offline donation receipting available
● Multi-Give
● Match Management Improvements
○ Auto-match enabled by default
○ Time period specific configurations
○ Ability to archive
Tips, Tools, and Resources
● The Nonprofit Toolkit has
everything you need to plan,
prepare, and promote #ILGive
and reach your goals!
○ Customizable Templates
○ Communication Timelines
○ #ILGive Graphics
○ Helpful resources for your board
members, volunteers, and fundraisers
Transparent Pricing
5.7-7.0% + $0.30
2% Platform Fee
+2.2% Credit Card Fee
(3.5% for American Express) + $.30 per
transaction
=
● 1.5% Participation Fee goes towards
costs associated with putting on the
Giving Day.
● No registration cost or subscription
required to participate
● Donors ALWAYS have the option to
cover all fees on behalf of your
organization
● Historically 65-75% of donors cover
fees on your behalf
● GiveGab Platform Fee is capped at
$20 per transaction
1.5% Participation Fee
+
Who is GiveGab?
GiveGab is modern, easy-to-use software that cultivates long-term giving relationships between nonprofits and their supporters by providing robust online fundraising, donor management, supporter engagement, Giving Days, and so much more!
Quick Guide To GiveGab
● Safe, secure, and reliable platform for nonprofits & donors
● Mobile responsive on every page
● Seamless transactions and donation processing
● Multi-Give features to encourage increased support
● Immediate “Thank You” messages to donors
● Accessible support team readily available
Secure & Reliable
● Partnered with Stripe - PCI Level 1 Payment Processor
● All participating organizations verified as IRS and State recognized nonprofits
● Fail Safe Redundancy Plans for your Giving Day
○ Load Testing
○ Cloud Services
○ Backup Plans
● Complete Transparency with Nonprofits and Donors
Building Donor Trust
● Nonprofits are verified by multiple databases to ensure that the donor’s contribution is being allocated correctly○ IRS Public Charity Database○ Guidestar○ Illinois Secretary of State
● Nonprofits are required to supply an organization representative which we verify in accordance with○ The US Patriot Act○ The Know Your Customer Act (KYC)○ Customer Identification Program (CIP)
● Secure verification through PCI Level 1 compliant payment processing partner, Stripe.
Easy & Accessible
● On Average 61% of all emails are opened on a mobile device
● Your Giving Day is completely mobile responsive on every page
● Donors can give easily on any internet enabled device
Simple Donation Processing
● All major credit cards accepted
● Securely processed through Stripe
● Donors always have the option to cover all fees on your behalf
○ On average, between 65-75% of donors choose to cover all fees on a Giving Day
● Option for donors to schedule monthly recurring donations
Give, Give, and Give Again!
GiveGab’s Multi-Give features make it quick and convenient for donors to support as many
causes in their community as they like!
Instantaneous Donor Delight
● Customizable Thank You Emails
○ Add your own text, photo, or video!
● Sent immediately after the gift is made
● Comes from YOUR organization
● Includes your organization’s EIN and donation amount to act as a tax-deductible receipt
● Social Share links for more online engagement
● Option to encourage donors to fundraise
Support Team
● Visit Our Help Center https://support.givegab.com/
● Send us an email at [email protected]
● Chat with GiveGab’s Customer Success Team whenever you have questions or need a hand
○ Look for the little blue chat bubble!
More Platform Opportunities
● Enhanced Profile Customization
● Peer-to-Peer Fundraising Tools
● Automatic Matching Gift Feature
● Easy Social Sharing
● Recognize Cash & Check Gifts
● Nightly Donation Deposits
● Instant Access to Donor Data (Engage CRM included for a limited time!)
Even more features available to you year round!
Registering For
www.ILgive.com
For Returning Organizations
Your Preparation Checklist
Your Preparation Checklist
The Basics
● Logo○ As one of the first things a donor sees
on your profile, make sure your logo is
current and represents your brand
● Tagline○ A quick one sentence overview of your
organization or giving day campaign
● Website○ Add your website so donors will be able
to learn more about your organization
● Causes○ Select up to 3 causes to help donors
find causes they’re interested in.
Telling Your Story
Highlighting Impact
● Custom Amounts
● Unique Descriptions
● Optional Photos
● Unlimited Giving Levels Available
● Opt into collecting phone numbers & addresses
Personal Gratitude
● Write your own custom
thank you message
● Add your own photo
or video
● Sent immediately to your
donor’s email when they
make a gift
● Comes directly from your
organization’s contact
Quick Donation Turnaround
Add your bank account information to enable ACH direct deposit transfers to your organization every 24-48 hours after receiving a donation
Viewing & Sharing Your Profile
Your Next Steps
● Register for #ILGive 2017
● Like and Follow #ILGive on Facebook, Twitter & Instagram!
● Watch your inbox for important emails
● Check out the Nonprofit Toolkit
● Keep an eye out for more training sessions by the end of August.
NEXT WEBINAR!
September 13:
Ideas for a Successful #ILGive Campaign
1:00 - 2:00 CST
Register on ilgive.com/info/workshops
Questions?