T/TAC Online performance analysis plan
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Transcript of T/TAC Online performance analysis plan
T/TAC Online performance analysis plan
September 28, 2004
Introduction
We will begin with researching and collecting information and data from past T/TAC projects.
We will research the original problem and the solutions that have been implemented in the past, in order to determine what is their current performance problem and identify possible solution systems to serve our clients.
Introduction
We plan to: establish relationships with our clients analyze the current system and the users provide fresh views of the current system establish what needs to be done in the future provide documentation to sell and justify our
solution system to our clients
Introduction
Our mission: The mission of T/TAC Fall 2004 is to enhance the communication and the exchange of information amongst educational professionals and the general public in order to facilitate the continued development of a shared community of practice.
Our goals: Our goal is to build upon the School Improvement section of the T/TAC Online site by enabling the T/TAC users to: a) easily input Local Improvement Plans (LIPs) and LIP Report data and b) share LIPs and LIP Report data.
Clients
Dr. Pat Abrams- Associate Director, Special Education, VDOE
Dr. Michael Behrmann- Professor, Director of the Helen A. Kellar Institute
Stakeholders
Dr. Pat Abrams- Associate Director, Special Education, VDOE
Dr. Michael Behrmann- Professor, Director of the Helen A. Kellar Institute
Mr. Seunghun Ok - T/TAC Online Administrator VDOE Technical Assistance Staff (TAs) Local Education Agencies (LEAs) Dr. Shuangbao Wang – T/TAC Online
Programmer
Identify Information Sources
Human Information Sources
Inanimate Sources
Information Sources
Human Information Sources: Dr. Pat Abrams- Associate Director, Special
Education, VDOE Dr. Michael Behrmann - Professor, Director of
the Helen A. Kellar Center Mr. Seunghun Ok - T/TAC Online
Administrator Dr. Lynn Wiley - Project Coordinator T/TAC
Region 4 Dr. Jo Lynne De Mary- State Superintendent
Human Information Sources
Mr. Doug Cox- Assistant State Superintendent Ms. Kay Kline –Assistant Coordinator T/TAC Region 4 Ms. Mary Wilds - Old Dominion University T/TAC
(Region 2) Dr. Shuangbao Wang – T/TAC Online programmer Ms. Kristine Neuber - Assistive Technology/Web
Accessibility Coordinator Ms. Amie Fulcher - Former T/TAC coordinator Mrs. Jocelyn Pelsignore- T/TAC Subject Matter Expert,
Immersion Facilitator Ms. Lin Shi- Immersion Program Technical Aid
Human Information Sources
Educational professionals involved with grants proposal/reporting: School District Administrators Special Education Specialists Area supervisors Area specialists Curriculum specialists Special Education Teachers
Additional sources: Local Education Administrators (LEAd.) VDOE Technical Assistants (TA’s)
Inanimate Sources
GMU T/TAC Fall 2003 Group 2, Immersion Program, Website (http://immersion.gmu.edu/ttac/fall2003/group2/)
VDOE Website (http://www.pen.k12.va.us/)
T/TAC online (http://ttaconline.org/)SOP-State Operated Programs
Identify and Confirm
Types of Opportunities
Opportunities
Rollout: T/TAC online currently has a system in place where users can search for Local Improvement Plans (LIP), but not for the LIP reports. The website does not allow for users to input LIPs or reports. This project will introduce a new system which will be incorporated into the current search system on T/TAC online, as well as add a database input component, allowing users to store their LIPs and LIP reports.
The challenge here is to determine swiftly the essence of the change and what it will take to support it.- Allison Rossett
Opportunities
Problem: There has not been a standard process of sharing LIP and LIP Progress Report data to support accountability systems in the state. There is no standard format by which to submit this data and no central location where this data is stored.
The focus here is on finding out why there is a problem, prior to figuring out what to do. What should that “something” be?- Allison Rossett
Opportunities
People Development: The new T/TAC online system will enable educators to access and share information on particular special education projects, in order to develop their own educational practices.
The focus here is on the position and on developing the people who hold that position. The challenge is to determine current and future needs and to involve incumbents in the process.- Allison Rossett
Opportunities
Strategy Development: The T/TAC online system is meant to encourage educators to utilize information gained from LIPs and reports in order to improve the state educational system (Virginia) through the diffusion of information.
No specific problem. No new technology or philosophy. No focus on one position or another. This is about broader planning issues.-Allison Rossett
Identify and Confirm
Drivers and Barriers
Drivers and Barriers: Knowledge and Skills Drivers
Basic word processing skills Basic internet usage skills Able to navigate using a GUI Able to operate two different applications/windows
simultaneously Barriers
Difficulty using login information Difficulty to input data accurately Ability to use searchable database: keywords,
distinguishing field functions
Motivation
Drivers Want to easily input LIPs and reports Want to use best practices Want to standardize process/format of LIPs and reports Exchange ideas about LIP activities with other LEAs to
effectively implement their own LIPs Want to create long term projects/plans and store them Value the data to be stored or shared Accountability system for state, school districts and schools
State Improvement Grants, which includes goals, objectives and reporting requirements
IDEA state plan (Federal) NCLB state plan
Motivation
Barriers “buy-in” may be difficult
TA’s might like their own process of LIPs and reports, not want to standardize
Hesitant in using the system without assistance May doubt that stored information is secure and
saved LEAds may not like others to view draft LIPs
and draft LIP Reports
Incentives
Drivers To get ideas about what has/hasn’t worked in other school
districts Want to meet goals of VDOE LIP reporting program Want to assist school districts in the retention and accreditation
of special education teachers Successful LIP Reports can promote activities of the LEAds LEAds want to continue to receive grants, perhaps influenced by
successful reporting Mandatory for TAs to post reports Posting and/or searching for reports positively impacts the
performers/organization
Incentives
Barriers Some users may not be encouraged to use
database as a resource tool
Environment, Tools, Processes
Drivers: Access to computers Some users may have high-speed connections Use computers to access information on the job
already Know how to use MS Office tools and Internet
Environment, Tools, Processes
Barriers: No face-to-face interaction Operating systems on computers vary Internet connection speeds vary May need training Lack of time to develop LIPs and reports Difficulty in formatting data in excel spreadsheets Most users currently use tables created in Microsoft
Word, which are difficult to manipulate in a database system
Current database is SQL-based, but the users are familiar with MS Office Suite, which is Access-based
Collect Data
Research
Interview
Outline
Collect Data
Since T/TAC Fall 2004 is a continuation on a T/TAC project, which began in Fall 2003, we will gather data from previous T/TAC Immersion groups, in order to facilitate a well-developed solution system.
We will continue to build on the T/TAC project by collecting more project and problem-specific data.
Collect Data
Review existing LIPs and LIP Reports Note content that is in all LIPs and LIP
Reports Note LIP and LIP report formats Note variations in format and content
Create a LIP sub-process concept map Focus on inputting data How the database performs Identify performers
LIP Process Concept MapLIP Process Concept Map
http://immersion.gmu.edu/ttac/fall2003/group2/work/LIP/lipprocess.htm
Focus on how the existing database is involved in the process and when the data may be modified.
Collect Data
Create LIP Report process concept map Focus on process of creation and submission Identify performers
Examine overall process for LIPs Creation and submission Performers
Research federal regulations (reporting requirements) NCLB IDEA State improvement grants
Create a concept map to depict relationship between NCLB, IDEA, and state improvement grants (VDOE)
Collect Data
Compile acronym list for reference purposes. Interview Dr. Michael Behrmann- Professor,
Director of the Helen A. Kellar Institute Review current status of the project Review expectations for prototypes, timelines, solution
systems Review possible information sources Confirm opportunities Review possible drivers and barriers
(already been done)
Collect Data
Interview Jocelyn Pelsignore Demonstration of current LIP input process (into
database) Ask any other questions
Interview Dr. Shuangbao Wang, T/TAC Online programmer and Lin Shi
What is structure of database now? capabilities, limitations, bugs
Ask for explanation of limitations of using SQL server vs. MS Office for the purposes of inputting data to be viewed (with a format-tables)
Identify
Actuals and Optimals
Identify Actuals and Optimals
Actuals: detail the current situationOptimals: “what we want the people to
know and do and what the conditions are in which they will be doing them.” (Rossett, 1999)
Compile Report
Compile Report
Once we have completed the previous sections, we will compile our final performance analysis report by: Breaking into sub-teams to write and review
sections Submit sections to Project Manager and Format
Manager for final compilation