t.t. IV Receiving Skills Listening Feb. 5, 2001

8/6/2019 t.t. IV Receiving Skills Listening Feb. 5, 2001

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P.E.M.I. ± B.A.

MRS. MARIA ELENA ALVAREZ

Celeste Lemus (Assisstant)

TEACHING TECHNIQUES IV 2011



RECEIVING SKILLS

Listening is composed of six distinct components

Hearing: The physiological process of r eceiving sound and/or other stimuli.

Attending: The conscious and unconscious process of focusing attention

on exter nal stimuli.

Interpreting: The process of decoding the symbols or behavior attendedto.

Evaluating: The process of deciding the value of the information tothe r eceiver .

Remembering: The process of placing the appropr iate information intoshor t-term or long-term storage.

Responding: The process of giving f eedback to the source and/or other r eceiver s.



Facts about Listening

Listening is our pr imary communication

activity.

Our listening habits ar e not the r esult of training but rater the r esult of the lack of it.

Most individuals ar e ineff icient listener s

Ineff icient and ineff ective listening is

extraor dinar ily costly

Good listening can be taught



Styles of receiving:

Ther e ar e a number of styles of

r eceiving information. The

appropr iate style is dependent

upon the r elative impor tance of

content compar ed to the

r elationship and the involvement of

the individual r eceiving the

information.



Facts about Listeningcontinued

Listening: Lear ned f ir st, Used most (45%),

Taught least.

Speaking: Lear ned second, Used next most

(30%), Taught next least.

Reading: Lear ned thir d, Used next least

(16%), Taught next most

Writing: Lear ned four th, Used Least (9%), Taught most.



HOW CAN I CREATE A HELPING

RELATIONSHIP?

1. Can I be in some way which will be perceived by the other per son as trustwor thy, as dependable or consistent in some deep sense?

2. Can I be expr essive enough as a per son that what I am will

be communicated unambiguously?

3. Can I let myself exper ience positive attitudes towar d the other per son -- attitudes of warmth, car ing, liking inter est, r espect?

4. Can I be strong enough as a per son to be separate from the other ? Can I be a stur dy r especter of my own f eelings, my own needs; as well as his?

5. Am I secur e enough within myself to permit him his separateness?



HOW CAN I CREATE A HELPING

RELATIONSHIP?

6. Can I let myself enter fully into the world of his f eelings and per sonal meanings and see these as he does. Can I step intohis pr ivate world so completely that I lose all desir e to evaluate or judge it?

7. Can I accept each facet of this other per son which he pr esents to me?

8. Can I act with suff icient sensitivity in the r elationship that mybehavior will not be perceived as a thr eat?

9. Can I fr ee him from the thr eat of exter nal evaluation?

10. Can I meet this other individual as a per son who is in the process of becoming, or will I be bound by his past and mypast?



Ten Keys for Effective

Listening



Ten keys to effective listening

Find areas of interest.The Poor Listener: Tunes out dry topics.The Good Listener: Seizes oppor tunities: "What's in it

for me?" Judge content, not delivery.The Poor Listener: Tunes out if delivery is poor .The Good Listener: Judges content, skips over delivery error s.

Hold your fire.The Poor Listener: Tends to enter into ar gument.The Good Listener: Doesn't judge untilcompr ehension is complete.



Listen for ideas.The Poor Listener: Listens for facts.The Good Listener: Listens for centraltheme.

Be a flexible note taker .The Poor Listener: Is busy with form, misses content.The Good Listener: Ad justs to topic and or ganizational patter n.

Ten keys to effective listeningcontinued



Ten keys to effective listeningcontinued

Work at listening.The Poor Listener: Shows no ener gy output, fakes attentionThe Good Listener: Works har d; exhibits aler tness.

Resist distractions.The Poor Listener: Is distracted easily.The Good Listener: Fights or avoids distractions; tolerates bad habits in other s; knows how toconcentrate.

Exercise your mind.The Poor Listener: Resists diff icult mater ial; seeks light, r ecr eational mater ial.The Good Listener: Uses heavier mater ial as exercise for the mind.



Keep your mind open.The Poor Listener: Reacts to emotional

wor ds.The Good Listener: Interpr ets emotionalwor ds; does not get hung up on them.

Thought is faster than speech; use it.

The Poor Listener: Tends to daydr eam withslow speaker s.The Good Listener: Challenges, anticipates, mentally summar izes, weights the evidence, listens between the lines to tone and voice.

t.t. IV Receiving Skills Listening Feb. 5, 2001

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