TS 16949 History and Future

8/12/2019 TS 16949 History and Future

1/17

The Road to TS16949and

Beyond!


2/17

History of Quality

1798 Eli Whitney Colt Revolver

1913 Henry Ford assembly line

1924 Shewart - SPC

1973 Japanese Quality Appears

1987 ISO 9000

1990 Six Sigma

> 2000 Business

Excellence


3/17

Standards Progression

Military Standards

ISO 900X

Customer Specific

QS 9000

TS 16949
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4/17

Mil Stds to ISO 9000

MoD Inspection (UK) Dept of Defecnce (USA)

NATO

Defense Contractor Specific

BS 5750:1979

ISO 9000:1987

ISO 9000:1994

ISO 9000:2001

Revised every 5 years

ISO 9000 was Europeanlittle visibility in America
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5/17

Automotive Progression

Customer Specific to QS 9000

Old Customer Specific Systems Pre 1988 - each Auto Company had own unique Quality systems

Ford (Q1), GM (TFE), Chrysler(SQA)

Suppliers had to have 3 different systems and prep for 3different audits

First party audits (they audited)high cost to Big 3


6/17

QS 9000 Progression

1994 QS 9000 1stEdition

Harmonized Big 3 Requirements

(ISO 9001-94 base)

Still had unique Customer SpecificRequirements

1995 QS 9000 2ndEdition

1998 QS 9000 3rd

Edition


7/17

TS16949 Progression

1999 TS 16949 (ISO 9000-1994 base)

1stEdition

2004 TS 16949 (ISO 9000-2000 base)

Now includes Germany, France, Italy


8/17

Genealogy of TS 16949:2002

1987:1994


9/17

Next Generation

Business Excellence Models 1

NQI Canadian Framework

for Business Excellence

European Foundation for Quality

Management (EFQM)

NIST Malcolm Baldridge National

Quality Award Program

Sarbanes-Oxley
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10/17

Next Generation

Business Excellence Models 2

Integration of:

Environment

Safety

Quality

Social Accountability

Finance (SOX)

into one Business System

Quality will Become the

Result

of Business Decisions

Owner/Driver:Executive

Management


11/17

Why QS 9000?

Optimist Says

To simplify and standardize

Adopt best practices

Cynic Says

Quality had got upper hand over Purchasing due toJapanese Quality

Purchasing mandated all suppliers to have the sameQuality and went back to purchasing on price

Big 3 could eliminate audit staff and push audit costs tosupplier base

COST REDUCTION for Big 3 (NOT Suppliers)


12/17

Problems with QS-9000

Problem suppliers were QS 9000 registered

poor quality, late delivery: low price but very high cost

QS 9000 certification process lost credibility

there were Problem registrars: buy a certificate

Rumor has it that a survey was done

Problem suppliers had the same few registrars

One pair was rumored to be AQSR-UBE Mason
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13/17

Why Change from QS to TS?

Official Story

QS has reached the end of its development life (10 yrs)

Based on ISO 9001:1994 which is Obsolete

QS did not include :

Germany (VDA)

France (EAQF)

Italy (AVSQ)

Japan (Toyota SQAM, Nissan ANPQP)


14/17

More Problems with QS-9000

North American bias

QS9000 motto was" One WorldOne System

World means America?

Developed in isolation by Big 3 - Perceived as an insult

by everyone else

Europe and Japan were not part of QS 9000

Big 3 no longer includes Chrysler3rdis now Toyota


15/17

Where is Japan on TS?

Japan Automobile Manufacturers Association(JAMA)

Participated in the creation of TS 16949

Toyota feels their system is better - they say

TS is a good start


16/17

Why Change from QS to TS?

Word on the Street

QS 9000 was a judged to be a failure

Did not achieve the desired results

Optimist saysimproved quality

Cynic sayslower costs


17/17

Problems with RegistrarsRegistrars are paid by suppliers - Conflict of Interest

Led to lite weight auditsbuying a certificate

Registrars saw it as a gravy traincash cow

TS eliminated 75% of registrars: due to ineffective auditing.

TS has MUCH tougher rules for registrars

Big 3 told registrars they have one last chance,if TS fails they will go back to 1stparty audits

TS 16949 History and Future

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