TRWs Solution Hints

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    TRWs information service

    division

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    The McKinsey 7-S model

    Developed in the early 198s !y Tom"eters and Ro!ert Waterman

    Synchroni#in$ all parts ofor$ani#ation %or& %ell

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    The McKinsey 7-S model

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    The McKinsey 7-S model

    The Seven Elements seven interdependent factors %hich are cate$ori#ed as

    either 'hard' or 'soft' elements(

    ')ard' elements *asier to identify +an !e directly in,ence

    'Soft' elements Di.clt to descri!e /esstan$i!le

    0n,enced !y cltre

    )o%ever2 these soft elements are as important as the hardelements if the or$ani#ation is $oin$ to !e sccessfl

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    The McKinsey 7-S model

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    The McKinsey 7-S model

    Strategy:the plan devised to maintain and !ildcompetitive advanta$e over the competition

    Structure:the %ay the or$ani#ation is strctred and%ho reports to %hom

    Systems:the daily activities and procedres that sta3mem!ers en$a$e in to $et the 4o! done

    Shared Values:called 'sperordinate $oals' %hen themodel %as 5rst developed2 these are the core vales ofthe company that are evidenced in the corporate

    cltre and the $eneral %or& ethic Style:the style ofleadership adopted Staf:the employees and their $eneral capa!ilities Skills:the actal s&ills and competencies of the

    employees %or&in$ for the company

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    )06))06) otside S)RM

    :li$n 0TS development fnctions into!siness areas

    Strctre data center as centrali#ed tility

    Maintain an 8; !ene5t cost share

    +reate a ne% !siness developmentprocess

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    +han$e process model

    :mont of +han$e