Trust me – this is important!
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Transcript of Trust me – this is important!
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Trust me – this is important
Christof Braun Manage Agile! Network
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Successful enterprises must transition to agile, networked,
living and learning organizations, ready to adapt and change
quickly.
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Leaders in such an organization can no longer trust in power but must rely on the power of
trust.
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Self-organized teams are a corner stone of modern
organizations.
Only in a trustful relationship will delegation of decision making
work.
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What is trust?
Two definitions are relevant to this discussion.
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Trust is the believe by the trustor that the trustee is capable of
delivering on a promise.
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Trust is the believe by the trustor that the trustee is honest and fair and will not exploit the trustor's
vulnerability.
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Trust is declining
“Most people can be trusted”
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But trust still works!
A Panera Bread restaurant, where you decide how much you pay.
I trust orders on handshake – no contract required – never had
problems.
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Four trust relationships in an organization
1. The leader trusts her team
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Four trust relationships in an organization
2. The team trusts the leader
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Four trust relationships in an organization
3. The team members trust each other.
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Four trust relationships in an organization
4. The leader trusts herself.
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Giving trust is taking a risk.
Trying to reduce the risk means reducing the trust.
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How can trust grow?
Transparency – Dare to bare.
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How can trust grow?
Strong personal connection - know each other.
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How can trust grow?
Practice what you preach and
Lead by example.
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What if it fails?
Consider it an investment – learn from it.
Don't punish everyone with increased control.
But unfair behavior still needs consequences.
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A trust culture can grow.
If you start with trust and stick with it, others will follow.
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So – take the plunge, do not be afraid to risk it.
Trust yourself to trust!