Trust

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Transcript of Trust

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The Trust IndexStatements that cover: CredibilityRespect Fairness PrideCamaraderie Sample statements: Management keeps me informed about important issues and changes. People around here are given a lot of responsibility.Management involves people in decisions that affect their jobs or work environment. I am offered training and development to further myself professionally.TrustManagers must be:CredibleFairRespectfulGet to know their employee and individual needsUnderstand personal leadership strengths and valuesAttitude and behavior are important Employees are our greatest asset. Kip Tindell, CEO of The Container StoreCredibilityCommunicate using two-way dialogueOpen door policy with managementFind the best position for the employeeActions should match organizations mission and valuesRespectNeed feedback and support to be effectiveRecognition of employee ideasHealthy work environment encourages successFairnessMeans consequences of performance determined by the quantity and quality of the performanceEstablish clear definition Want to be treated fairly based on performancePrideEmployees want interesting and meaningful workAt Google everyone realizes they are equally important part of the successInteresting work is different for everyoneWorking with peopleSolving problemsCould involve coworkersCamaraderieEncourage individual personalitiesCare about coworkersWelcoming and outgoing atmosphereEstablish sense of communityEmployee satisfaction increases nearly 50% when an employee has a best friend at workClear vision and commitment to improving the work place; leadership at all levels must continually embody and foster trust; and policies and practices must express and encourage trust, pride and camaraderie."