Trojan Horse Group

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    THE MARKETING OFTHE MARKETING OF

    ELECTRIC VEHICLE (InELECTRIC VEHICLE (In

    Their Infancy)Their Infancy)

    Discussion of MarketingIssues

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    TROJAN HORSE GROUPTROJAN HORSE GROUP SHAHBAZ SIDDIQUE (CIIT/SP09-MBE-057/LHR)

    FAIZAN IDREES (CIIT/SP09-MBE-014/LHR)

    BABAR RASHID (CIIT/SP09-MBE-011/LHR)

    HAMAD ALI (CIIT/SP09-MBE-071/LHR)

    M.SHAHID MANZOOR (CIIT/SP09-MBE-044/LHR)

    RIZWAN SARWAR (CIIT/SP09-MBE-054/LHR)

    M.SHAHBAZ LATIF (CIIT/SP09-MBE-043/LHR)

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    Natural EnvironmentNatural Environment Increasing use of vehicles and journey length,

    there are congestion and environmentalproblems.

    Rising level of Carbon Dioxide, Nitrogen Dioxideand Sulphur Dioxide have already caused in acidrain, global warming problem.

    So there is a need of environmentally friendsvehicles, those have zero emission. Currently,only battery-powered electric vehicles (EV) areable to achieve zero emission.

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    Natural Environment (2)Natural Environment (2) Other fuels under investigation include the

    use of alcohol, compressed natural gas

    (CNG), Hydrogen, liquefied petroleum gas(LPG), these fuels have lot of emission.

    Toyota is just come of the manufacturers

    that have already develop EVs for the

    Californian market.

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    Pvicos CityBeePvicos CityBee CityBee is a eclectically powered

    prototype care that is produced by

    Norwegian plastic specialist pivco. This was a two-seater, three doors urban

    run-around, second family car.

    Appearance is like Daewoo, Matiz, Fiat

    Seicento, Hyundai Atoz or Mercedes A-

    class.

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    Marketing Research Aims

    Marketing Research Aims

    Generator PowerGen and Pivco specified aprogram of consumer, the objective of thisprogram or marketing research were.

    a) To understand the marketplace better and determine thesegment of the market most prone to purchase anelectrically powered vehicle.

    b) Able to produce a marketing strategy with anunderstanding of the required marketing proposition and

    incentives to stimulate buyer interest.c) To identify hooks and messages which will convince

    customer to purchase electric vehicle in preference topetrol or diesel powered vehicles.

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    The Marketing Research had toThe Marketing Research had to

    examine:examine: Consumer views of the CityBee prototype

    Consumer versus organizational (fleet)

    buying needs and preferences. The Fit between the vehicle, the possible

    energy sources and re-charging option.

    Re-charging infrastructure options andpotential site/building/purchasing

    partners. UK versus Norwegian versus Asia Pacific

    branding.

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    Issues:Issues:

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    Were there additional audience forWere there additional audience for

    the marketing research?the marketing research? EU and Us are the markets where the

    target audience are find.

    There are two fold reasons. Consumerand Government

    a) From consumer prospective surveys in thesemarkets indicate that there are green

    consumers who want zero emission vehicles.b) While from Government prospective, the strict

    legislation have for these conventional types ofvehicle those are destroying the atmosphere.

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    How else could the marketing researcher haveHow else could the marketing researcher have

    specified the desired respondent profile?specified the desired respondent profile?

    Males and females

    ABC1

    Age 25-65

    Careful about environmental conditions

    Want to reduce mileage

    Busy persons, have no time of repairing

    Who are aware of Social Responsibility

    Who facing strict environmental legislation Who want alternative solution against

    conventional vehicle

    Specifically, generation x and generation y

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    Of many surveying tools, which techniques couldOf many surveying tools, which techniques could

    best be deployed to examine an innovative andbest be deployed to examine an innovative and

    unfamiliar product?unfamiliar product?

    For innovative products these techniques

    are better for surveying

    Observational research

    Behavioral mapping

    Camera journal

    Story telling

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    Why would marketing researchers whish to mixWhy would marketing researchers whish to mix

    qualitative and quantitative marketing research inqualitative and quantitative marketing research in

    marketing research program?marketing research program?

    Because the consumer action do notalways match their answer to surveyquestion those are quantitative measures.

    Tools, such as video, pagers and informalinterviewing will help marketers overcomethe limitation of traditionally researchmethods, use to capture the real mind of

    the consumer. Through this method consumers beliefs,

    attitudes and emotions towards a productare determined.

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    Why was desk (secondary) researchWhy was desk (secondary) research

    insufficient in the case of the CityBee?insufficient in the case of the CityBee?

    Secondary research is insufficient

    because there is no data already available

    of using this type of EV. CityBee is a new concept based on

    electric power, and the company that is

    producing CityBee is not well known. So

    primary data collection is necessary toperceive the actual position of the

    product.

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    In what situations might secondary research beIn what situations might secondary research be

    adequate without the addition of any primary dataadequate without the addition of any primary data

    collection?collection?

    Increasing no. of demand from greeningconsumers

    When the same secondary data availableis more reliable and up-to-date.

    Data available is sufficient and accordingwith the need of manufacturers ormarketers.

    When no more financial resourcesavailable to collect the expensive primarydata.

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    TheM

    arketing EnvironmentTheM

    arketing Environment

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    What were the forces of the marketing environmentWhat were the forces of the marketing environment

    driving the development of the CityBee?driving the development of the CityBee?

    Natural Environment

    Increase in pollution

    Increase government intervention innatural resource management

    Increasing no. of greening consumer

    Government legislations Increase in environmentally

    sustainable strategies

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    Are the major car manufacturers correct in theirAre the major car manufacturers correct in their

    approach to alternative fuels?approach to alternative fuels?

    Yes, the car manufacturers like GM,

    Mercedes and BMW are fine tuning

    electrically powered concept cars withexecutive car performance level.

    There is no doubt market place is

    changing and most car producers

    seriously examining the option providedby including LPG, EV in their ranges those

    have less or no emission.

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    Buying BehaviorBuying Behavior

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    Why must consumer attitudes be researched beforeWhy must consumer attitudes be researched before

    an innovative product is launched?an innovative product is launched?

    It is necessary to captures the full range of

    considerations that arise when a

    consumer faces a highly involving newpurchase.

    Reducing the risk of new product

    development, prevents from flop of

    product.

    Some companies begun to integrate the

    customer into the innovation process.

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    What difficulties are likely to be encountered inWhat difficulties are likely to be encountered in

    properly gaining an impression of such consumerproperly gaining an impression of such consumer

    views?views?

    Customer perceive a product is not

    important

    Customer unaware about the

    features and attribution of a product.

    Organization is actual unfamiliar and

    consumer give no properimportance.

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    Why is the buying decision process likely to be moreWhy is the buying decision process likely to be more

    extensive for an EV than for a conventional vehicle?extensive for an EV than for a conventional vehicle?

    Because the huge amount of informationavailable for conventional vehicle, and themanufacturers have brands name, so there is no

    need of extensive buying decision process But in case of EV, is a new product. This

    technology is not well common. Extensive buyingdecision process is needed for this type ofvehicles. Because these type of cars facing lot of

    problem like non-availability of charging places,speed matters etc.

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    What are the implications for EV marketingWhat are the implications for EV marketing

    program?program?

    Consumer Buying Behavior is the decision processesand acts of people involved in buying and usingproducts.

    Need to understand: why consumers make the purchases that they

    make?

    what factors influence consumer purchases?

    The marketing concept stresses that a firm shouldcreate a MARKETING MIX that satisfies (givesutility to) customers, therefore need to analyze thewhat, where, when and how consumers buy.

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