Trina Solar Social Responsibility Management Regulation

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Document No.: TSL-RC-010 Effective date: April 24, 2021 1 / 24 Trina Solar Social Responsibility Management Regulation Leading Dept.: Comprehensive Enabling Platform - Compliance Dept. Supporting Dept.: Departments of EHS, Purchasing,Quality, Legal Affairs, Brand Management, HR, and Internal Audit Approved by Head of Comprehensive Enabling Platform Document No.TSL-RC-010 Effective date : April 292021

Transcript of Trina Solar Social Responsibility Management Regulation

Document No.: TSL-RC-010 Effective date: April 24, 2021 1 / 24

Trina Solar

Social Responsibility Management

Regulation

Leading Dept.: Comprehensive Enabling Platform -

Compliance Dept.

Supporting Dept.: Departments of EHS,

Purchasing,Quality, Legal Affairs,

Brand Management, HR, and

Internal Audit

Approved by : Head of Comprehensive Enabling

Platform

Document No.: TSL-RC-010

Effective date : April 29,2021

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1. Purpose

This Regulation is prepared to further safeguard the interests of Trina Solar Co., Ltd. (hereinafter referred to

as “Trina Solar” or “the Company”) and the interested parties, enhance the Company’s brand image and social

recognition, and strengthen the standardization and rationality of corporate social responsibility management.

2. Scope

This Regulation is applicable to Trina Solar and its holding subsidiaries, etc.

3. Definitions

3.1 Social responsibility

The “social responsibility” refers to the social responsibilities and obligations that the Company shall

fulfill in operation and development, including: corporate governance, environmental protection and

resource conservation, supply chain management, work safety, quality management, protection of

employee rights and interest, and public welfare.

3.2 Stakeholders

Stakeholders include but are not limited to customers, employees, stockholders, governments, business

partners, non-governmental organizations and communities, public media, research institutions/standards

associations.

4. Responsibilities and Authorities of Relevant Departments

The departments concerned in the corporate social responsibility management are responsible for:

4.1 Legal Affairs Dept.

Reviewing and confirming the compliance of relevant systems and documents with laws and regulations.

4.2 Compliance Dept. of Listed Company (“Compliance Dept.”)

1. Supporting the corporate operation and management activities from the perspective of internal control

and compliance;

2. Carrying out annual self-inspection according to Items 1-3 of Corporate Social Responsibility Checklist

_ Governance Development.

4.3 Internal Audit Dept.

1. Verifying Company’s compliance with business ethics in operation and management, investigating

violations and taking disciplinary actions, and following up the implementation of improvement

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mechanism;

2. Carrying out annual self-inspection according to Items 4-5 of Corporate Social Responsibility Checklist

_ Governance Development.

4.4 Environmental Health and Safety Dept. (“EHS”)

1. Managing the corporate environment, occupational health, and safety on a daily basis;

2. Carrying out annual self-inspection according to the Corporate Social Responsibility Checklist _

Environmental Protection and Safety Management.

4.5 Purchasing Dept.

1. Managing the global supply chain, including vendor development and maintenance, market

information collection, purchase quotation review and comparison, and system import and maintenance

of Approved Vendor List (AVL); implementing the purchase plan, including business negotiation, signing

purchase contracts, making purchase orders (PO), fulfilling payment obligations according to contracts;

2. Requesting vendors to meet their commitment of legal employment, implementing AVL evaluation

mechanism for new vendors, making regularly evaluation for cooperative vendors, and maintaining

cooperative relationship with vendors, urging their improvements or removing them from AVL based on

the evaluation according to the management practices for vendor development, vendor management and

vendor performance evaluation;

3. Carrying out annual self-inspection according to the Corporate Social Responsibility Checklist _ Supply

Chain Management.

4.6 Quality Dept.

1. Establishing and maintaining the product lifecycle quality assurance system, formulating the whole process

quality control plan for products and solutions and ensuring their effective implementation, strictly observing

laws and regulations, and fully satisfying the quality requirements of customers;

2. Establishing the after-sales service guarantee system and effectively managing the after-sales service to

relieve the worries of customers;

3. Carrying out annual self-inspection according to the Corporate Social Responsibility Checklist _ Quality

Management.

4.7 Human Resource Management Dept. (“HR”)

1. Making overall planning for, coordinating and guiding the daily management of employee rights and

interests;

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2. Carrying out annual self-inspection according to the Corporate Social Responsibility Checklist _

Employee Rights and Interests.

4.8 Brand Management Dept.

1. Collecting, integrating and formulating the corporate annual public welfare work plan;

2. Coordinating public welfare activities across departments and regional resources, and supervising the

orderly implementation of public welfare undertakings of the Company;

3. Coordinating external non-profit organizations and relevant governmental resources in public welfare

activities;

4. Carrying out annual self-inspection according to the Corporate Social Responsibility Checklist _ Public

Welfare.

5. Content of Social Responsibility Management

5.1 Governance development

5.1.1 The Company shall abide by compliance management and business ethics, protect intellectual

property rights, establish a moral and compliant management system as well as a responsible, honesty and

compliant corporate governance environment.

5.1.2 The Company shall establish and improve the corporate governance structure, rules of procedure and

decision-making procedures in accordance with the Company Law, the Articles of Association, and relevant

laws and regulations, set up a standardized Shareholders’ Meeting, a Board of Directors, a Board of

Supervisors and the management, with well-defined power and responsibility, checks and balances, for

voting, decision-making, supervision and execution, respectively.

5.1.3 The Company shall integrate moral construction and compliance requirements into its daily operation,

formulate the relevant rules and regulations to guide the commercial activities of employees, managers and

partners, set up a special department for the publicity and education of professional conduct and ethics as

well as the acceptance of complaints and reports, and constantly strengthen the construction of anti-

corruption and anti-bribery management system.

5.2 Environmental protection and resource conservation

5.2.1 The Company shall implement the environmental impact assessment management system for

construction, reconstruction and expansion project, strictly observe and take pollution prevention

and control measures in the EIA documents and approval requirements.

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5.2.2 The Company shall strictly implement the “Three Simultaneous” management system for

environmental protection of construction projects to ensure that the pollution prevention and

control facilities and risk prevention measures supporting the construction projects are designed,

implemented, put into production and use simultaneously with the main project.

5.2.3 The Company shall apply for and maintain a valid pollutant discharge permit in accordance with

regulations, and discharge pollutants in accordance with the types of pollutants, control indicators

and methods specified in the permit.

5.2.4 The Company shall pay environmental protection tax in full and on time according to regulations.

5.2.5 The Company shall establish a sound environmental management system and provide pollution

control facilities in accordance with the relevant national environmental protection laws and

regulations, clearly define the targets and indicators of wastewater discharge and exhaust emission,

regularly monitor the discharge and emission, and evaluate the compliance against the relevant

discharge and emission standards to ensure stable discharge and emission reaching the standards.

5.2.6 The Company shall establish a waste management system for waste control based on the principles

of reduction, recycling and harmlessness, and ensure the compliance of waste storage and disposal.

5.2.7 The Company shall regularly organize the investigation and management of environmental risks,

and EHS-related comprehensive inspection at least quarterly to timely discover and eliminate EHS

hidden hazards.

5.2.8 The Company shall establish emergency response procedures and prepare emergency plans for

environmental emergencies to ensure scientific, orderly and efficient post-event response

according to regulations, reduce losses caused by environmental pollution, protect the ecological

environment, and ensure public safety and social stability.

5.2.9 The Company shall utilize clean energy, clean technologies and equipment with high resource

utilization rate and low pollution emissions as a priority to reduce the generation of pollutants, the

environmental pollution and improve the comprehensive utilization efficiency of resources.

5.2.10 The Company shall establish an environmental management system (ISO14001) and an energy

management system (ISO50001) according to the national and international standards, set

environmental protection and energy-saving targets, refine energy-saving responsibilities, identify

main energy uses, implement energy-saving projects, and regularly track and review the

environmental protection and energy-saving targets.

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5.2.11 The Company shall actively respond to national policies, phases out processes and equipment with

high energy consumption, high pollution and low efficiency, persist in scientific and technological

innovation, and enhance the product conversion efficiency.

5.2.12 The Company shall conduct environmental protection, energy resource training and education

activities to continuously raise the employees’ awareness of environmental protection and resource

conservation.

5.3 Supply chain management

5.3.1 The Company shall comply with international labor rights standards and regulations, including the

commitments not to cooperate with vendors involving any illegal employment, child labor and forced

labor; not to purchase or support the use of conflict minerals, and to pay close attention to its own

green development.

5.3.2 Mineral conflict management: The Company shall develop conflict-free mineral policies,

management system and management process, and implement ethical sourcing to constantly promote

the sustainable development of industry chain. Take active actions when being aware of the

possibility of conflict minerals entering its supply chain: develop a formal conflict mineral policy,

stating that Trina Solar will not purchase or support the use of conflict minerals; establish a

management system to make conflict mineral investigation for the supply chain, identify mineral

sources; and carry out conflict mineral training for key partners.

5.3.3 Green Development: The Company shall pay close attention to its green development, actively

convey and communicate its vision and goal of sustainable development to global partners, and fully

integrate sustainable development into the purchasing activities.

5.3.4 Vendor development: The Company shall establish a standardized vendor development process for

vendor selection, evaluation and elimination jointly by departments to ensure fairness and

transparency; the Company only cooperates with vendors evaluated as qualified.

5.3.5 Vendor performance evaluation: The Company shall implement dynamic management of vendors

and dynamically manage the information, status and performance evaluation of all vendors, and

promote their improvement. A vendor performance evaluation system is established for regular

evaluation from quality, cost, delivery, service, innovation, the fulfillment of commitment of legal

employment, conflict-free minerals, and specific communication and guidance are provided based

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on the evaluation results to promote their improvement. Vendors making no improvements for a

long time will be restricted on business, frozen and eliminated.

5.3.6 Vendors that fail to provide a legal employment commitment letter or involve conflict minerals will

not be listed as the Company’s partner during the development and dynamic performance

evaluation.

5.4 Work safety

5.4.1 The Company shall focus on work safety, implement the policy of “Safety and Prevention First,

Comprehensive Management”, strictly abide by the Law of the People's Republic of China on

Work Safety and other relevant laws and regulations, establish and improve the work safety

responsibility system and work safety rules and regulations, and implement the level-by-level

work safety responsibility and assessment.

5.4.2 The Company shall strictly implement the “Three Simultaneous” system for work safety and

ensure that the safety facilities of the construction, reconstruction and expansion projects are

designed, implemented, put into production and use simultaneously with the main project.

5.4.3 The Company shall set up an EOHS Dept. as required, provide work safety management

personnel, form a Work Safety Committee, and hold monthly safety committee meetings to

review safety inspection, safety training, emergency drills, and accident cases. The Company

shall develop and implement safety education and training plans to raise the employees’

awareness of work safety. The heads of departments shall receive safety training and have

corresponding work safety knowledge and management ability; special operation personnel must

work with permits for special & dangerous operations; other employees not receiving safety

education and training shall not take up their posts; employees transferred to new posts or using

new processes, technologies, equipment and materials shall be given special safety education and

training.

5.4.5 The Company shall strengthen the management of safety expenses related to safety facilities

maintenance, training, emergency equipment to ensure full funding and effective implementation

of work safety.

5.4.6 The Company shall regularly organize the investigation and management of potential safety

hazards, and a comprehensive EHS inspection at least quarterly to timely discover and eliminate

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potential EHS hazards.

5.4.7 The Company shall establish an emergency management mechanism and develop emergency

plans for work safety accidents, form an Emergency Response Team (ERT), provide emergency

preparedness and materials, formulate an emergency drill plan each year, and carry out drills for

fire accidents and chemical leakage as planned, to enhance the employees’ capabilities of

accident prevention and management, and ensure timely handling and reporting in case of safety

accidents.

5.4.8 The Company shall strengthen the management of contractors and implement safety management

measures for dangerous operations related to fire, climbing, in confined space and lifting.

5.4.9 The Company shall strictly manage hazardous chemicals to ensure compliance of storage and

disposal of hazardous wastes.

5.4.10 The Company shall do regular maintenance and inspection of devices to ensure their effective,

safe and continuous operation. For newly introduced equipment, organize relevant departments

for risk assessment and prepare safety operating procedures.

5.4.11 The Company shall establish and maintain occupational health and safety management system

(ISO45001) and work safety standardization management system according to the national and

international standards, continuously minimize the occupational injuries and work safety

accidents in the workplace through all-round risk identification and control, integrate the

occupational health and safety management requirements into each link of the operation

management to ensure production safety.

5.5 Quality management

5.5.1 Each business unit of the Company shall establish a quality assurance system covering the

lifecycle of the products it delivers and the whole process of projects it undertakes according to

the local laws and regulations and the relevant product standards of the industry, in combination

with its business characteristics and with reference to the Group’s quality management guidelines,

to ensure the product quality and safety and take responsibility for the safety of society and

consumers.

5.5.2 All business units shall standardize the product production/project implementation process,

develop the whole process quality control plan and establish the relevant inspection systems and

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standards, and ensure their strict implementation. It’s required to strictly control the quality and

prevent the release of products/projects without quality assurance and endangering people’s lives

and health and environmental and ecological protection.

5.5.3 The Company shall strengthen the after-sales service of products. The sold products with serious

defects and potential safety hazards shall be timely recalled or subject to other effective measures

to minimize or eliminate their social hazards. For projects undertaken, the main equipment

failures during the operation reported from customers shall be handled as agreed upon in the

contract to solve problems. The Company shall properly respond to complaints and suggestions

from consumers, and effectively protect their rights and interests.

5.6 Employee rights and interests

5.6.1 The Company shall strictly abide by the Labor Law and the Labor Contract Law, protect the

legitimate rights and interests of employees according to law, implement the human resource

policy, allow employees to enjoy their labor rights and fulfill labor obligations according to law,

maintain the stability of jobs, actively promote full employment, and earnestly fulfill social

responsibilities.

5.6.2 The Company shall respect the personality and protect the legitimate rights and interests of

employees, care for them, promote the harmony and stability of labor-capital relationship, and

implement special labor protection for female employees according to the relevant national

regulations. Corporal punishment, mental or physical coercion, verbal insult or any other form of

abuse is forbidden.

5.6.3 The Company shall establish and improve the labor safety and hygiene system, strictly implement

the national labor safety and hygiene regulations and standards, provide labor safety and hygiene

education, healthy and safe working and living environment, prevent industrial accidents to the

greatest extent and minimize occupational hazards.

5.6.4 The Company shall make distribution according to work and equal pay for equal work, and offer

wages not lower than the local minimum standard; not dock or delay wages without justification,

or reduce wages and social security by probation in disguised form.

5.6.5 The Company shall not interfere with the freedom of faith, or discriminate against employees in

terms of employment, remuneration, training opportunities, promotion, dismissal or retirement by

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reason of gender, age, nationality, race, country, religious belief, etc.

5.6.6 The Company shall establish a vocational training system, collect and apply vocational training

funds according to the national regulations, actively carry out employee training, encourage and

support them to engage in further education and training, and provide more development

opportunities.

5.6.7 The Company shall establish an employee supervisor selection mechanism in accordance with the

Company Law and the Articles of Association to ensure that employees have full rights in

corporate governance.

5.6.8 The Company shall comply with the international labor rights standards and regulations, including

not involving any illegal employment, child labor and forced labor.

5.6.9 Matters not covered in the section shall be subject to the relevant systems of HR.

5.7 Public welfare

5.7.1 The Company shall fulfill its responsibilities and obligations in public welfare, formulate the annual

public welfare undertaking plan, actively promote charitable activities, and support the social

vulnerable groups.

5.7. 2 During the promotion of public welfare activities, for the purpose of public charity, the Company

shall make donations to public welfare organizations and charities or the people’s governments at or

above the county level and their departments as a priority; follow its rules and regulations, and ensure

all public welfare activities are implemented subject to an approval from the management.

5.8 Social responsibility management inspection mechanism

5.8.1 The departments including EHS, Quality, HR, Brand Management, Compliance, Internal Audit shall

make annual self-inspection against the Corporate Social Responsibility Checklist. In case of any

nonconformity, the responsible department shall urge the corresponding department to make

improvements.

5.8.2 The Company shall issue the Corporate Social Responsibility Report according to the performance

of social responsibility and the annual inspection and evaluation of corporate social responsibility,

to keep stakeholders informed of the efforts made by the Company for social responsibility, to

enhance the Company’s strategic management ability, examine the interactions with the society and

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enhance its brand image and value.

6. References

6.1 Standard for Enterprise Internal Control

7. Change History

None

8. Supplementary Provisions

This Regulation shall be interpreted by the Compliance Dept., and updated and improved with the assistance of

the supporting departments.

9. Appendixes

9.1 Appendix I: Corporate Social Responsibility Checklist_Governance Development

9.2 Appendix II: Corporate Social Responsibility Checklist_Environmental Protection and Safety

Management

9.3 Appendix III: Corporate Social Responsibility Checklist_Supply Chain

9.4 Appendix IV: Corporate Social Responsibility Checklist_Quality Management

9.5 Appendix V: Corporate Social Responsibility Checklist_Employee Rights and Interests

9.6 Appendix VI: Corporate Social Responsibility Checklist_Public Welfare

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Appendix I: Corporate Social Responsibility Checklist_Governance Development

CSR Due Diligence Internal Audit Checklists_ Governance Development

(year) Corporate Social Responsibility Checklist_Governance Development

Audit Checklists Audit Comments Results

1. Does the Company have a Shareholders’ Meeting, a Board of

Directors and business managers according to the national laws and

regulations and the Articles of Association?

2. Does the Company form an Independent Audit Committee, a

Remuneration Committee, a Strategy Committee and a Nominating

Committee under the Board of Directors to clarify their respective

responsibilities and powers, qualifications, rules of procedure,

working procedures and the qualifications of the members, and

provide support for scientific decision-making by the Board of

Directors according to the relevant resolutions of the Shareholders’

Meeting?

3. Does the Company make Self-Disclosure of Personal Conflicts of

Interest in accordance with the Code of Business Conduct and

Ethics, and track situations that may cause conflicts to promote its

honesty and compliant operation as well as the construction of

business ethics?

4. Does the Company regularly offer training courses on business

ethics?

5. Does the Company have a special department for publicity and

education of professional conduct and ethics, acceptance of

complaints and reports, follow-up audit, and continuously

strengthening the construction of anti-corruption and anti-bribery

management system?

Checked by: Reviewed by: Date:

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Appendix II: Corporate Social Responsibility Checklist_Environmental Protection and Safety Management

(year) Corporate Social Responsibility Checklist_Environmental Protection and Safety Management

No./Content EHS Self-Inspection Item Yes/No Existing

Problem(s)

Hazard Level

(Major/General)

Corrective

Action

Responsible

Person Deadline Remarks

I. Overview

1.1

Does the Company have recently been fined by

government departments or received administrative

penalty notices from (Environmental Protection,

Emergency Management, National Health

Commission, Market Supervision and Administration,

etc.)?

II. Environmental protection

2.1

Does the Company recently have construction,

reconstruction and expansion projects which have

passed environmental impact assessment, and

organizes the environmental protection acceptance for

construction projects?

2.2 Is a pollutant discharge permit obtained as required?

2.3 Are environmental taxes paid regularly (if

applicable)?

2.4

Are the wastewater treatment facilities working

normally and monitored regularly, with discharge

reaching the standard? Are standardized signs set at

the wastewater outlet?

2.5

Are Exhaust gas treatment facilities working normally

and monitored regularly, with emissions meeting the

national or local emission standards? Are standardized

signs set at the exhaust gas outlet?

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2.6 Are storage and disposal of hazardous wastes

compliant?

2.7 Is the environmental emergency plan filed? Are drills

carried out as planned?

III. Safety management

3.1

Does the Company recently have construction,

reconstruction and expansion projects for which

“Three Simultaneous” system is implemented for

safety protection facilities?

3.2

Do the principal responsible person and safety

management personnel regularly attend safety

management training and obtain training certificates?

3.3

Are safety accidents recorded? Are corrective

measures developed against the root cause and

correction made?

3.4 Is safety investment budget made? Is a ledger created

to ensure necessary funds for work safety?

3.5 Is work safety management system established? Are

operating procedures for each post developed?

3.6 Is comprehensive EHS inspection organized regularly

(at least quarterly)?

3.7 Is construction of production safety standardization

carried out?

3.8

Are chemicals stored at designated areas in intact

containers, and provided with means of leakage

prevention? Are inflammable and explosive chemicals

placed in explosion-proof cabinets?

3.9

Are hazardous operations related to temporary

electricity utilization, fire, climbing, lifting and in

confined space effectively managed?

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3.10 Are risks systematically identified, avoided and

controlled?

3.11 Is special equipment regularly inspected, and a

complete special equipment ledger created?

3.12 Is emergency plan for production safety accidents

developed and an evidence of filing obtained?

IV. Occupational health

4.1

Does the Company recently have construction,

reconstruction and expansion projects, for which the

“Three Simultaneous” system is implemented for

occupational disease prevention facilities (pre-

assessment of occupational disease hazard, design of

occupational disease prevention facilities, and

evaluation of occupational disease hazard control

effect)?

4.2 Are occupational hazard factors monitored (once a

year) and all qualified?

4.3

Are new employees informed of occupational hazards

(e.g. occupational hazards and consequences that may

occur in work, occupational disease prevention

measures)?

4.4

Are pre-job, on-the-job and off-post occupational

health examinations provided for employees exposed

to occupational hazards, with results notified to them

in writing?

4.5 Are occupational health monitoring files produced for

employees exposed to occupational hazards?

4.6 Are safe and healthy working environment provided

for employees and other personnel?

4.7 Are employees provided with PPE as required?

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4.8

Do catering and management personnel in the factory

canteen have health certificates? Are samples of

supplied, stored and provided food reserved?

V. Fire emergency

5.1 Does the Company have all the fire safety certificates

or approvals?

5.2

Do fire-fighting facilities and equipment have FPD

signs? Are they regularly checked and maintained, and

are the building fire-fighting facilities thoroughly

inspected at least annually to ensure they are intact and

available?

5.3

Are evacuation exits, emergency exits and fire lanes

unblocked? Is there unauthorized use, removal,

disabling or plugging of fire-fighting facilities and

equipment?

5.5 IS Emergency rescue team (ERT) formed, with

members updated and trained regularly?

5.6 Is smoking only permitted in smoking areas?

5.7 Are emergency plans developed according to factory

risks and drills are organized regularly as planned?

5.8 Is the plant provided with necessary emergency rescue

facilities which are regularly spot checked?

VI. Others

6.1

Does the Company have an Occupational Health and

Safety Committee composed of management

representatives and workers’ representatives, and

organizes regular meetings?

6.2 Is a senior manager appointed to ensure the

occupational health and safety of employees?

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6.3

Is effective environmental, occupational health and

safety training provided for employees and other

personnel, including on-the-job training and

professional skill training?

Organization inspected: Checked

by: Reviewed by:

Date:

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Appendix III: Corporate Social Responsibility Checklist_Supply Chain Management

(year) Corporate Social Responsibility Checklist_Supply Chain Management

Checklist Comments

Vendor development management:

Number of qualified vendors as of (MM-DD-YYYY)

Number of vendors committed to legal employment

Number of new qualified vendors of the current year

New qualified vendors of the current year provide “Legal Employment

Commitment Letter” Yes○ No○

Do new qualified vendors of the current year go through the vendor development

process? Are they reviewed and approved? Yes○ No○

Vendor performance evaluation management:

Does the Company regularly conduct vendor performance evaluation? Yes○ No○

Do the evaluated vendors keep commitments of legal employment? Yes○ No○

Are the evaluated vendors involved in conflict minerals, etc.? Yes○ No○

Number of vendors evaluated as qualified

Number of vendors considered to be improved after evaluation

Number of vendors evaluated as unqualified and to be removed from the AVL

Checked by: Reviewed by: Date:

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Appendix IV: Corporate Social Responsibility Checklist_Quality Management

(year) Corporate Social Responsibility Checklist_Quality Management

No. Checklist Basis Results

Quality system

1 What’s the scope of quality management system? Does The

Company have new processes or sites? Are they documented? Internal Audit Management Guidelines

2 Does the quality management system conform to the ISO9001 and

include all processes? System Authentication Certificate

3 Is quality policy developed and documented? Quality Policy Document

4 Are quality objectives developed? What is the process of

achieving the objectives? Quality indicator database

5 Is internal audit carried out annually by trained auditors?

Internal Audit Record Sheet and Training

Record

6 Is management review carried out annually? Management Audit Report

7 What are the continuous improvements in the relevant process of

the quality system?

GB certification, personnel qualification

compliance rate

8 How are quality risk management carried out? Quality Risk Management Guidelines

Product quality

9 Are there vendor management requirements for product-related

business? Product Vendor Management Guidelines

10 Are there production process specifications and inspection

procedures?

Control Plan, Operation Instruction, Joint

Tour Inspection Form

11 Is there a management practice for nonconforming product

output? Nonconforming Product Output File

12 Does Products meet the certification requirements for market

access? Product Authentication Certificate

13 Is there a process specification for product recall? Product Recall Procedures

14 Are there reasonable warranty terms? Written Warranty

15 Is there a reporting process for major quality events?

Procedures for reporting major quality

events of each value group

16 Is there a standardized customer complaint handling process?

8D Report, CSP Customer Complaint

System

17 Is satisfaction survey carried out annually? Satisfaction Survey Report

Project quality

18 Are there supplier management requirements for project-related

business? Project Supplier Management Guidelines

19 Are there whole process project quality management standards?

Engineering Project Management

Guidelines

20 Is there quality control for key equipment? Incoming Inspection Control Process

21 Is there project acceptance management? Acceptance Specification & Acceptance List

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22 Are there corrective and re-inspection measures for elimination of

project defects?

Construction Defect Correction Counter

Notice and related materials

23 Is there a reporting process for major quality accidents?

Major Quality Accident Reporting

Procedure

24 Is there a standardized customer complaint handling process? Hotline (400-), WeChat official account

Checked by: Reviewed by: Date:

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Appendix V: Corporate Social Responsibility Checklist_Employee Rights and Interests

(year) Corporate Social Responsibility Checklist_Employee Rights and Interests

Checklist Comments Results

1. Child labor

Does the Company comply with local laws and regulations, and prohibit the use of child labor?

Does the Company have policies or systems that prohibit the use of child labor?

Auditor’s question:

2. Forced labour

Does the Company make or keep commitments not to use forced labour, including prison labour?

Does the Company have policies or systems that prohibit detaining the ID cards of employees or

collecting any form of deposit from employees when they enter the Company?

Does the Company have policies or systems that prohibit detaining the salaries, personal property

or documents of employees, including outsourcing labor, to coerce them to keep working?

Does the Company have policies or regulations to allow employees to leave the workplace after

office hours and terminate their labor relations on their own according to law?

Auditor’s question:

3.Health and safety

Does the Company provide safe and healthy working environment for employees and other

personnel?

Does the Company systematically prevent occupational health and safety accidents?

Does the Company have a functional department for managing the occupational health and safety

of employees?

Does the Company systematically identify, avoid and control risks, record accidents, provide

personnel protection, and medical assistance for injured employees?

Does the Company provide clean toilets, drinking water, food storage areas and dormitories for

employees to meet their basic hygiene needs?

Does the Company have an Occupational Health and Safety Committee composed of management

representatives and employee representatives, and organizes regular meetings?

Does the Company provide effective occupational health and safety training for employees and

other personnel, including on-the-job training and professional skill training?

Does the Company allow employees to protect themselves in the face of danger as a priority?

Auditor’s question:

4. Collective negotiation

Does the Company respect the wills of employees to join the labor union organization or not?

Does the Company allow employees to freely choose their representatives when free assembly and

collective negotiation are severely restricted by law?

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Does the Company guarantee all employees against discrimination, harassment, threats and

retaliation?

Auditor’s question:

5. Discrimination

Does the Company have policies or systems to protect employees from discrimination by reason

of race, nationality, family background, surname, lineage, religion, disability, gender, sexual

orientation, association, political stance and age?

Does the Company have policies or systems that prohibit discrimination in recruitment, salary

payment, training, promotion, termination and retirement?

Does the Company prohibit pregnancy or chastity check under any circumstances?

Auditor’s question:

6. Punishment measures

Does the Company have policies or systems that ensure employees are respected, explicitly

prohibit corporal punishment, any psychological or physical abuse, or any harsh or inhuman

treatment?

Auditor’s question:

7. Working hours

Does the Company abide by the provisions of laws and regulations on working hours, rest hours

and statutory holidays?

Is overtime voluntary based on the wills of employees? Does the Company standardize the

overtime management?

Auditor’s question:

8 Remuneration

Does the Company have policies or systems that guarantee the basic living wages of employees?

Are wages of employees not lower than the minimum standard and paid in full and on time?

Does the Company have policies or systems that explicitly prohibit using salary cut as a punitive

measure unless permitted by laws and regulations or by collective negotiation?

Does the Company inform employees of monthly payroll?

Does the Company provide overtime compensation according to the relevant laws and regulations,

and its rules and regulations?

Does the Company have policies or systems that prohibit evading legal obligations through labor

subcontracting, short-term contracts, apprentices and other forms?

Auditor’s question:

9 Training

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Does the Company have political systems to collect and apply vocational training funds in

accordance with the national regulations, and actively carries out staff training?

Does the Company encourage and support employees to engage in further training and education

to provide more development opportunities?

Does the Company provide employees with detailed training and publicity in writing by e-mail or

other means?

Does the Company keep training records and collect feedback after each training?

Auditor’s question:

10. Employee Care

Does the Company have systems to respect employees’ personality and protect their legitimate

rights and interests?

Does the Company care for employees, maintain the harmony and stability of labor-capital

relations, and have details of caring activities?

Does the Company provide special labor protection for female employees in strict accordance with

the relevant national regulations?

Does the Company visit and offer material assistance to employees in need, and collect feedback

from employees?

Does the Company ask for permission from employees in need concerning the publicity of care

they receive?

Auditor’s question:

Checked by: Reviewed by: Date:

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Appendix VI: Corporate Social Responsibility Checklist_Public Welfare

(year) Corporate Social Responsibility Checklist_Public Welfare

Donation

Time Donee Description of Public Welfare Program

Is application process followed for

public welfare activities (Yes/No)

Checked by: Reviewed by: Date: