Trigyn’s SharePoint 2010 Solution Case Studies. Presentation Contents Trigyn’s SharePoint 2010...

Trigyn’s SharePoint 2010 Solution Case Studies

Presentation Contents

Trigyn’s SharePoint 2010 Capabilities

Solution Case Studies (for Discussion)

Knowledge Management & Collaboration

Web Content Management

Business Process Management, Lotus Notes

Integration with SharePoint 2010 (Harmon.IE)

Digitization (Scan, Capture, Store & Retrieve) +

Workflows

Trigyn Differentiator

2 Trigyn Confidential

This presentation is shared with the understanding that the contents will not be divulged to any third party nor published, without the prior written consent of Trigyn.

25 Years Proven track record in providing innovative IT Solutions & Services

1000+ Employees committed to achieving vision and value creation

Compliance to Quality standards - CMMI L3 & ISO 9001-2008

Services delivered in over 16 countries (includes UN Missions & Field Offices)

Esteemed clientele of Fortune 500 Companies, Public Sector (US State

Governments) and World Governmental Organizations (UN and its agencies)

Strong workforce of IT Professionals with expertise in Technologies, Domains,

Quality Processes and Project Management.

Mission Statement :

”To ensure Customer Satisfaction by adding value and be recognized for the superior overall experience offered to our customers”

Trigyn at a glance


Certification, Accreditation & Partnership

4

http://www.oracle.com/partners/index.html

Trigyn’s SharePoint 2010 Capabilities

Solution Offering

Portals & Collaboration (Intranet, Extranet, Public Website)

Knowledge Management Document & Records

Management Web Content Management Business Process Management

& Workflow applications Migration, Integration with SAP

ERP, Lotus Notes Custom Development &

Central Administration

Solution Approach

Project Planning, Execution Methodology

Practice Accelerators & Architecture Assessment

Business Analysis Logical Architecture Development, Staging

Environment Setup Prototyping, POCs Iterative Development, Testing & Quality Assurance

Consulting Services

Enterprise Portfolio Assessment ECM Strategy & Roadmap Solution Architecture Information Architecture ECM – Quick Wins Document Management & Best Practices Information Security Training

Staff Augmentation Onsite resources Dedicated off-shore development teams Contract to Hire Specialized Consulting

Quality Assurance

Processes & Guidelines Functional Testing Unit, System & Integration

Testing Website Optimization &

Performance testing Trigyn Confidential

5

Trigyn – Microsoft Partnership

Highlights Gold Competency Partner since 2007 Featured in Microsoft Partner Guide – Public Sector 2012 Competencies

Gold Digital Marketing (SharePoint 2010), Portals & Collaboration, Content Management, Search, Software Development, Web Development, Business Intelligence

Microsoft Certifications Total Count - 40 (MCAD, MCSD, MCTS, MCPD, MCSA, MCSE, MCITP) SharePoint 2010 – 15 (MCPS,MCNPS,MCTS,SA)

Customer Satisfaction (CSAT) Official Results – Overall Very Satisfied

Microsoft Partner Benefits Technical Advisory, MCS, Practice & Solution Accelerators Licensing Benefits Online Trainings


Case Studies for Discussion

SharePoint 2010 as Knowledge Management & Collaboration Platform

SharePoint 2010 – ECM & Web Content Management

SharePoint 2010 – BPM Solution, Integration with Agile Point, Lotus Notes (using Harmon.IE)

SharePoint as Digitization Solution (EDMS & Records Management)

Additional Projects (Communities of Practice, Operations Report Repository, CCR etc.)

POCs – Integration with SAP, Documentum Pilots – Business Intelligence Dashboards using

SSRS, Excel Services


Knowledge Management & Collaboration Platform

for UN Women

•Trigyn is designing and developing a feature rich, user friendly and better organized knowledge platform (replacing existing intranet and share drives); with basic networking and collaborative capabilities; pilot workflows; and the overall architecture, governance structure and roles and responsibilities. The phased approach will include implementation of MySites and Collaboration, Enterprise Search in addition to department specific business processes and workflows.

•Trigyn proposed the use of SharePoint 2010 as an integrated enterprise platform for the new Intranet and Extranet. The client has shown keen interest in using SharePoint 2010 Internet presence architecture for their public website as well. Trigyn is executing the project using its proven onsite-offshore model. Microsoft Consulting Services is providing guidance and review on the project artifacts & deliverables like Information Architecture, Deployment Plan etc.

SharePoint 2010 as Enterprise Content Management

for UNCTAD

•Trigyn is involved in the end-to-end solution, design and implementation of SharePoint 2010 as an enterprise content management platform covering intranet, extranet and public website (multi lingual). Trigyn is collaborating with client IT team to identify, streamline the various business processes and workflows around document management & publications. SharePoint 2010 will be used as enterprise search platform for various file shares, intranet and public sites. Trigyn plans to leverage the meeting workspaces & collaboration to encourage effective outreach and communication.

•Trigyn presented the business case for the adoption of Microsoft SharePoint 2010. The workflows being implemented streamline and automate the current manual business processes.

• http://www.unctad.org/

•http://www.unctadxiii.org/

SharePoint 2010 based Intranet

•The Intranet is being enhanced and redesigned using Sharepoint 2010 ECM platform to offer a more collaborative, knowledge management platform for staff spread across regions and country offices. The new intranet shall serve as a central access point for corporate business processes, services, and policies (rationalized Intranet), in addition to incorporating requirements from various stakeholders and business units

•Trigyn worked on branding, Look and feel, creating custom webparts, features, customizations, migration to Sharepoint 2010 and support

Case Studies – Portals & Collaboration


http://www.unctad.org/

http://www.unctadxiii.org/


Client Concerns & Business Challenges Minimal awareness around Knowledge Management & its

implementation amongst stakeholders Merger of entities & stakeholder expectations & preferences

(open source, ECM, collaboration choices etc.) Lack of ICT resources and focal points from Divisions Traditional approach towards document management

Solution Approach Demo and presentations on capabilities of SharePoint 2010 as ECM

platform Prototypes on Collaboration, Document Management Business Analysis & Collaboration with Stakeholders Portal & Information Architecture


UN Women Intranet

Accessed by over 4000 Staff at

HQ, Regional and Country

Offices

Organized around Themes,

Regions and Corporate

Structure

Intranet, Extranet &

Collaboration Workspaces

MySites & Organogram

Document Management –

Filtered Views, Centralized

Program Library, Metadata and

Content Types

Web 2.0 Design

Workflow & Forms

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Best Practices Practice Accelerators from Microsoft Joint reviews with Microsoft Consulting Governance & Guidelines Taxonomy & implementation - effective document management,

enterprise search Template based approach, Site Content Types, Code Reusability, Configuration Management, Deployment &

Release schedules

Status as of today In production, used by staff across 40 countries Knowledge Management & Collaboration through the Intranet /

Extranet Platform Enhancements – PAC Workflows, Asset Management etc. Onsite Coordinator and offshore team of 8 resources led by PM.


Web Content ManagementClient Concerns & Business Challenges Lack of strategy & approach to deliver on mandate to enhance

the website, improve outreach and communication Custom CMS without any technical support Lack of best practices - enterprise content and document

management Lack of resources & expertise

Solution Approach Joint ECM Strategy & Roadmap Presentation & Buy-in from 5 Divisions – ALDC, GDS, DITC, DIAE,

DTL Business Analysis, Information Architecture (WCM Products /

Content Types, Taxonomy & Metadata) Content Migration & Custom Development


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UNCTAD Website & ECM

Over 100K visits in fortnight

of launch

Migration of 15K documents

with all metadata association

Claims based authentication

(AD and Custom) for Staff,

Web Unit, Journalists &

Delegates.

Content Management for

over 12 Products/ Content

Types.

Document Management

Web 2.0 Design

Enterprise Search

Meetings & Sessional

Documents Workflow

14

UNCTAD XIII Conference21 – 26 April 2012, Doha

Online Registration by over

3500 from almost all member

coutries (included Delegates,

Parliamentarians, Civil Society,

Academia)

Document Management &

Publishing for all conference

sessions.

Dynamic Conference Agenda/

Programme

News Feeds, Integration with

www.unctad.org for Media

Center, Common Content.


Web Content Management

Execution Methodology Establish Governance and Processes Project Planning, Collaborative Project Management Prototyping Monitoring Schedule, Testing, Configuration Management,

Deployment & Release schedules

Highlights Replaced the old with the new www.unctad.org Established ECM platform for collaboration, knowledge

management, tailored solutions. Enhanced branding Public access and secured workspaces for Journalists, Delegates On-going maintenance, issue resolution & change requests Business analysis for BPM & workflow applications, collaboration



Business Process Management & IntegrationClient Concerns & Business Challenges No visibility on numerous fund requests (500) and lack of

effective tracking & monitoring Stakeholder buy-in for BPM / workflow application. Business case

for Agile Point over traditional custom development Lack of expertise on SharePoint 2010 in client’s ICT team Offshore development

Solution Approach Research & development on BPM solutions Multiple prototypes on integration & workflow scenarios Business Analysis Setup up development & staging environments with Agile Point

installation, configuration UAT, Lessons Learnt for each milestone phases


Business Process Management & IntegrationExecution Methodology Proof of Concept for Agile Point Workflows, Harmon.IE

(SharePoint integration with Lotus Notes) Offshore development, maintenance & support Conference calls, WebEx presentations Agile Iterations for 8 phases (each 3 months duration) Issue Tracking & Resolution, Configuration Management,

Deployment & Release schedules

Highlights Improved tracking of CERF projects throughout their lifecycle Financial Reporting on the allocation of CERF funds. Performance & timeliness reports (Key Performance Indicators - KPIs)

on the various workflow milestones Template-based generation of key CERF information outputs e.g.

Approval letters


CERF Grants Management System - Workflows

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UN OCHA GMS

Intuitive, User Friendly

Effective Tracking & Collaboration

Notification and Reports

CERF – SharePoint Integration with Lotus Notes

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CERF Grants Management System - Workflow

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Digitization & Records Management

Solution for UNMIN (Digitization of Electoral Forms)• Automatic scanning and digitization of paper documents using

InputAccel. • Quality control by separating the user tasks for scanning and

checking documents. • Automatic indexing by dynamically capturing document metadata. • Search of metadata and content of scanned documents, enabling

improved data mining and information management, and capability to locate and retrieve documents.

• Compliance with enterprise standards of Information Management from implementing the Peacekeeping File Classification Schema (PK FCS).


Digitization & Records Management

DAS (Digital Archiving Solution) was designed to export the updated metadata from scanned documents to the document repository in SharePoint. The system is integrated with MC Captiva Input Accel 6.0 to support scanning and routing of the documents to the appropriate folder in the SharePoint repository. Provides automatic creation of ARMS-compliant metadata naming

conventions in the system when the documents are digitized. Provides better navigation of the content stored in the system. Better user access and role management. Automatic Email sent to the user based upon the expiry date of the

document in the system.


Digitization Vendors:

http://www.ics.net/partner-kofax.aspx

http://www.ics.net/sharepoint-partners.aspx

http://www.ics.net/sharepoint-partners.aspx

http://www.ics.net/partner-tzunami.aspx

http://www.ics.net/partner-avepoint.aspx

Additional References

Trigyn ECM Practice (Ansell Meeting June 12, 1212) highlights offerings around the ECM Ecosystem ranging from assessment, roadmap, best practices for implementation.

Trigyn - SharePoint 2010 Case Studies (Ansell Meeting June 12, 2012)

Trigyn - Microsoft SharePoint Experience Overview (Ansell Meeting June 12, 2012)


Trigyn Differentiator - How ANSELL can benefit?

ANSELL can benefit from Trigyn’s key strengths governed around -

Domain Knowledge

Best Practices

Partnership Approach

Resource Depth

Successful Delivery of all Engagements & Proven Track Record

Passion to Excel and Innovate


Best Practices – Integrated Project Management Trigyn has implemented an integrated project management tool called Digite. This is also been shared with customers like OCHA, OLA to ensure transparency and better coordination.

This is used by projects across Trigyn for effectively executing, monitoring and controlling the project by synchronizing schedule.

Process templates adhering to ISO 9001 and CMMi processes

Dashboards with snapshot on schedule, effort, project metrics for oversight by Senior Management, Software Engineering Process Group (SEPG) and Software Quality Assurance Group (SQAG)

Centralized repository for all project related artifacts, documentation including risk plan, configuration management, test plan and audits

Timesheets, Defect Management, Issue Tracking & Change Management for work packages


Coming together is a Beginning, staying together is Progress, and

working together is Success. ~ Henry Ford

Client Feedback …


Thank You

Coming together is a Beginning, Staying together is Progress, andWorking together is Success.

~ Henry Ford


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