Tribal Leadership: Culture is the Solution

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© 2000-2010 CultureSync Culture is the Solution TribalLeadership.net

Transcript of Tribal Leadership: Culture is the Solution

Page 1: Tribal Leadership: Culture is the Solution

© 2000-2010 CultureSync

Culture is the Solution

TribalLeadership.net

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© 2000-2010 CultureSync

Top dysfunctions cited by executives impacting the bottom line

• People don’t trust one another.• People sidestep accountability.• People withhold information to protect their turf.• People can’t agree on anything, unless they are forced to do it.• People miss deadlines and don’t communicate status accurately.• People do not share a strategic direction.• People blame each other for errors or lack of performance.• People can’t resolve their differences on their own.

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Dysfunction Summary

• Lack of Effective Communication – within teams, across teams, within the organization– information is withheld, misunderstood, or inaccurate

• Ineffective Collaboration and Partnerships• Mismanagement• Absent Leadership

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Typical Solutions

Strategic Planning

Process Improvement

IT Implementations

Team Building

Training & Development

Hire Consulting Firm

??

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What is the common element required for any of these

solutions to work?

Approximately 70% of all change initiatives fail. Why might these

solutions have failed in the past?

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All about People!

Run business operations

Execute strategies

Make daily decision

Use IT systems

Create customer experience

Communicate information

PeoplePeople

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Individual vs. Group Performance

• Results are not the sum of individual production.• People need information from other people to

complete their work.• Individuals and Teams require deliverables from

other units and are often held up.

This network of people makes up the culture of an organization in which work get done.

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Birds Flock, Fish School, and People Tribe

Tribes• Naturally forming group.• Tribes are larger than teams, but smaller than major

organizational elements.• They span departmental and organizational

boundaries.• Between 20 and 150 people.• A small organization is a single tribe.• A large organization is a tribe of tribes.• Tribes vary in terms of their effectiveness, innovation,

and nimbleness.

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The Power of the Tribe

The inherent capacity of a tribe to:• Deliver more to clients faster.• Access and share a wealth of collective knowledge and

experience to deliver great products and services.• Innovate to raise revenue and reduce costs.• Accomplish something great that has never been done

before.

The success of a company isn't a function of the leader, but of its tribes and culture.

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“Culture Eats Strategy for Breakfast”

• Culture of small groups can quickly adapt to shifts in communication and behavior shifts by even a few leaders.

• Culture of large organizations is a web of relationships that are collectively more powerful than any single leader to influence, even the chief executives.

• Culture is an uncharted goldmine for performance improvement in many organizations.

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Constrained by Culture

EITHER• Reduce your strategic plans and goals to the

current limitations that your culture can sustain,

OR• Upgrade your culture so your organization can

meet the demands that are actually called for.

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Credits

Originators of “Tribal Leadership”• John King & Dave Logan

Compilation by:• CultureSync™ Approved Tribal Leaders

– Julian Bergquist & Sinan Si Alhir

• Additional Contributors– Gerard Hranek