1 Emergency Severity Index Triage Training UNION HOSPITAL EMERGENCY ROOM.
Triage This is the lecture No. 2 Source: Manual of emergency care September 20111Dr. Ahmad...
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Transcript of Triage This is the lecture No. 2 Source: Manual of emergency care September 20111Dr. Ahmad...
Triage
This is the lecture No. 2Source: Manual of emergency care
September 20111 Dr. Ahmad Tubaishat
Triage
The process of sorting patients as they present to the ED for care.
Some cases need to be seen immediately, and some can wait safely. Decision based on the nurse assessment.
Goal: place right patient in the right place at the right time for the right reason.
September 20112 Dr. Ahmad Tubaishat
TriageTriage systems:
Three types identified, differ in:
-Triage severity rating system -staffing
-degree of assessment and documentation -extent to which triage staff initiate diagnostic
and therapeutic interventions.
September 20113 Dr. Ahmad Tubaishat
Triage1 -Type I:
Nonnurse, traffic director, receptionist greet pt, establish presenting complaint, based on that
take a decision ;
"sick" : taken to treatment area and seen promptly or "not sick"
In this system doc is minimal: name &C/CRisk: nonprofessional sort the case serious cases could unrecognized
September 20114 Dr. Ahmad Tubaishat
Triage2 -Type II:
RN or physician performs a spot check. Take a quick look, limited information obtained, then pt assigned into3 levels: emergent, urgent, or nonurgent.
It is appropriate in low admissions rate hospital, when no need for 24hr triage.
September 20115 Dr. Ahmad Tubaishat
Triage3 -Type III:
Comprehensive, advanceExperienced emergency nurse has a competency based triage orientation process.
C/C , sub. and obj. data collected to support the rating decision.
Initial findings documented in the record
September 20116 Dr. Ahmad Tubaishat
TriageTwo tired triage system:
Because of high load in some hospitals the system adoptedFirst nurse: greet the pt, determine C/C, assess ABC, decide if pt. need to be seen immediately or wait.
Immediate care: go to treatment roomStable case: pt chart initiated by the first nurse, document C/C then direct the patient to assessment nurseSecond nurse: more detailed and focused evaluation, initiate lab work and radiology according protocols.
September 20117 Dr. Ahmad Tubaishat
TriageTriage severity rating system:
-Two level triage:
Sick: urgent care needednot sick: no immediate care required.
September 20118 Dr. Ahmad Tubaishat
Triage -Three level triage:
Sometimes Identified by colors: red yellow and green or numbered 1-3:
-Emergent: immediate care, threat to life, limb, organ.
e.g: cardiac arrest, major trauma, respiratory failure.
Team response needed and reassessment is continuous.
September 20119 Dr. Ahmad Tubaishat
Triage -Urgent: prompt care, pt wait safely several
hoursE.g: abdominal pain, renal calculiReassessment needed q 30min
September 201110 Dr. Ahmad Tubaishat
Triage- -Nourgent: need to be seen , but not critical
and patient can wait safely-e.g: soar throat, rash, conjunctivitis
Reassessment needed q 1-2 hr.
Poor inter and intra rater reliability between the 3 level
September 201111 Dr. Ahmad Tubaishat
Triage -Four level triage :
Breaking the emergent level into life threatening and emergency
-Five level triage :
Range from level 1 most acute to level 5 acutee.g: Manchester triage system:
September 201112 Dr. Ahmad Tubaishat
Triage
September 201113 Dr. Ahmad Tubaishat
TriageThe emergency severity index:
It is 5 level scale categories pt by severity and resourcesSeverity: stability of vital function and potential to threatResources: number of resources expected to consume before discharge
September 201114 Dr. Ahmad Tubaishat
September 201115 Dr. Ahmad Tubaishat
TriageThe triage process:
Initial triage assessment should be within 5 min of arrivals.
-Across the room assessment:
Begin when the nurse see the patient, based on general appearance, decide wither immediate care needed, pt taken directly to treatment roomIf stable, the triage process continue
September 201116 Dr. Ahmad Tubaishat
TriageObserve:
Airway patency, RR, external bleeding, LOC, pain, skin color, deformities, activity, clothingListen:
Abnormal airway sound, tone of voice, languageSmell:
Stool, urine, vomit, ketones, alcohol, infection, chemicals
September 201117 Dr. Ahmad Tubaishat
Triage -The triage interview:
Introduce ur self, ask for C/C, HPI, based on that focused assessment of the problem and measure V/S. level determined: either go immediately to a room for treatment or to waiting room.
Communication is important
September 201118 Dr. Ahmad Tubaishat
TriageInformation seek:
Who: pt demographicsWhat: C/CWhere: location of the problem & S/SWhen: time of symptom onsetWhy: precipitating factorsHow: how symptom affect normal function and how much
September 201119 Dr. Ahmad Tubaishat
Triage -Triage V/S:
It is a controversial area
-Objective data:Physical examination related to C/C only not system by system or head to toe examination.
-Triage severity rating :Based on C/C, subjective and objective data, triage nurse use knowledge, experience and guidelines to assign severity rating.
Undertriaged pt receive delayed care and risk deterioration. Overtriaged divert resources.
September 201120 Dr. Ahmad Tubaishat
TriageSafety and securityFactors that contribute to violence: overcrowding, long waiting, violent gangs.
Measures should be taken: panic buttons, restricted access doors, security cameras, police officersMonitor behavior
Triage nurse shouldn’t place themselves or others at risk.
September 201121 Dr. Ahmad Tubaishat
TriageTriage documentation:
Clear concise, support the assigned severity rating.
Depend on the policy: usually there is area in the chart for triage notes. SOPIE.
September 201122 Dr. Ahmad Tubaishat
TriageInfection control:
Triage nurse should use STD infection control precautionsHand washing between pt.
It is an portal of entry for contagious diseases: appropriate precautions
September 201123 Dr. Ahmad Tubaishat
TriageTelephone triage:
Verbal interview and making assessment of the health status of the caller by trained tel triage nurse.
September 201124 Dr. Ahmad Tubaishat
TriageTriage qualifications:
-RN, min 6 months of emergency experience -formal triage education with supervised preceptorship
-ACLS cert -Emergency nursing peds course
-trauma nursing course -emergency nurse cert
-effective communications, flexible -ability to use nursing process effectively
-role model and representative -excellent decision making skills
September 201125 Dr. Ahmad Tubaishat
TriagePatient assessment:
Component of the initial assessmentPrimary assessment:
-A: Airway -B: Breathing -C: Circulation
-D: Disability, AVPU (alert, verbal, pain, unresponsive)
-E: Exposure/ Environmental control
September 201126 Dr. Ahmad Tubaishat
TriageSecondary assessment:
-F: Full set of vitals: Temp, Pulse, Respiration, RR, o2 sat, weight
-G: Give comfort measures: PQRST for pain -H: History (S& O: C/C , HPI, medical history,
meds, labs, family hx) and head to toe assessment
-I: Inspect posterior surfaces
September 201127 Dr. Ahmad Tubaishat