Traxon cargoWEB+ - CHAMP · Traxon cargoWEB+ | CHAMP Cargosystems Flexible and scalable accor-ding...

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Multichannel selling is the order of business for airlines today. Offering 24/7, customer-friendly services via carrier websites plays an important part in this strategy. It raises the cost-efficiency and allows non-automated parties to be part of the global paperless supply chain. CHAMP Cargosystems’ Traxon cargoWEB+ is a well-proven, modular self-service tool to upgrade the functionalities of an airline’s website. At the same time it eases the working day of SME forwarders without host-to-host connection. Ensures compliance with e-AWB and e-freight requirements Avoids manual entry as data is automatically stored in core system Improves data quality/ error reduction Allows real time data exchange Saves time and lowers costs Supports customs compli- ance Provides 24/7 customer service Simplifies your customers work Efficient use of resources Flexible, modular structure No special equipment or software required Roadmap includes all mes- sage formats such as XML Easy to use E-enabling customers to participate in the eAWB initiative CHAMP’s Traxon cargoWEB+ enables airlines to offer a professional, round- the-clock customer service via their websites. This saves staff hours and brings important process improvements. Electronic data entry translates into better data quality, real-time data availability, and secured data transparency. Traxon cargoWEB+ enables small and medium sized forwarding customers without host-to-host connections to participate in the eCargo revolution. It considerably simplifies their work as they can manage their shipments from A to Z conveniently and efficiently via the web any time from any computer or tablet. A large number of forwarders already use the Traxon cargoWEB+ application embedded into airlines’ websites. Without embracing the multitude of SME air cargo agents the ambitious IATA goals for paper free cargo handling cannot be achieved. The application drives cost efficiency for carriers and forwarders equally. Simple connectivity Operating as a web-based service, all or a select number of Traxon cargo- WEB+ modules are easily connectable to an airline’s cargo management sys- tem. In particular, for customers using CHAMPs Cargospot system, the service is tightly integrated with Cargospot, reducing complexity for the forwarder, maximizing efficiency of e-Booking and e-AWB management for the airline. Benefits Traxon cargoWEB+ Efficient web-based self-service tool to accelerate eCargo CHAMP Cargosystems

Transcript of Traxon cargoWEB+ - CHAMP · Traxon cargoWEB+ | CHAMP Cargosystems Flexible and scalable accor-ding...

Page 1: Traxon cargoWEB+ - CHAMP · Traxon cargoWEB+ | CHAMP Cargosystems Flexible and scalable accor-ding to airline requirements. A single login into the airline’s website gives a customer

Multichannel selling is the order of business for airlines today. Offering 24/7, customer-friendly services via carrier websites plays an important part in this strategy. It raises the cost-efficiency and allows non-automated parties to be part of the global paperless supply chain. CHAMP Cargosystems’ Traxon cargoWEB+ is a well-proven, modular self-service tool to upgrade the functionalities of an airline’s website. At the same time it eases the working day of SME forwarders without host-to-host connection.

� Ensures compliance with e-AWB and e-freight requirements

� Avoids manual entry as data is automatically stored in core system

� Improves data quality/ error reduction

� Allows real time data exchange

� Saves time and lowers costs

� Supports customs compli-ance

� Provides 24/7 customer service

� Simplifies your customers work

� Efficient use of resources

� Flexible, modular structure

� No special equipment or software required

� Roadmap includes all mes-sage formats such as XML

� Easy to use

E-enabling customers to participate in the eAWB initiative

CHAMP’s Traxon cargoWEB+ enables airlines to offer a professional, round-

the-clock customer service via their websites. This saves staff hours and brings

important process improvements. Electronic data entry translates into better

data quality, real-time data availability, and secured data transparency.

Traxon cargoWEB+ enables small and medium sized forwarding customers

without host-to-host connections to participate in the eCargo revolution. It

considerably simplifies their work as they can manage their shipments from

A to Z conveniently and efficiently via the web any time from any computer or

tablet.

A large number of forwarders already use the Traxon cargoWEB+ application

embedded into airlines’ websites. Without embracing the multitude of SME air

cargo agents the ambitious IATA goals for paper free cargo handling cannot

be achieved. The application drives cost efficiency for carriers and forwarders

equally.

Simple connectivity

Operating as a web-based service, all or a select number of Traxon cargo-

WEB+ modules are easily connectable to an airline’s cargo management sys-

tem. In particular, for customers using CHAMPs Cargospot system, the service

is tightly integrated with Cargospot, reducing complexity for

the forwarder, maximizing efficiency of e-Booking and e-AWB

management for the airline.

Benefits

Traxon cargoWEB+ Efficient web-based self-service tool to accelerate eCargo

CHAMP Cargosystems

Page 2: Traxon cargoWEB+ - CHAMP · Traxon cargoWEB+ | CHAMP Cargosystems Flexible and scalable accor-ding to airline requirements. A single login into the airline’s website gives a customer

CHAMP’s Traxon cargoWEB+ empowers airline customers

Flexible and scalable according to airline requirements.

CHAMP’s Traxon cargoWEB+ technology has been in use since 2009. The

features have been continuously extended in response to growing demands.

The functionalities of the application depend on the airline set-up for forwarders.

There are different modules for availability, air waybill and house air waybill data

entry, air waybill stock control, shipment tracking, schedule publication, single

and multiple booking requests, booking management tools and templates to

store and reuse booking, AWB and HAWB forms for recurring freight. The

solution also includes many convenience features such as booking history

reporting and shipper/consignee capture. The tool has a user-friendly design

with self-explaining functionalities. If additional assistance is required a 24/7

help desk is available.

The usage of the application is managed and controlled by the carrier. The

airline decides which functions are to be offered and which customer has access

to which function. The self-registration of a

customer for access is fast and easy. New

users can also be added by the airline as

required. The user platform works with a traffic

light system that automatically alerts supply

chain partners when information is missing.

� FWB and FHL data capture

� Booking (new, update, can-cel, single, multiple, DGR)

� Allotment and interline booking

� Shipment tracking (general, personalized)

� Flight schedule, routing and availability functions

� Alert function for incorrect data entry

� Air Waybill stock control

� Record recall

� Defined user role concept

� Usage reports

� Look & feel matches airline’s website

� Configurable parameters according to airline prefe-rence

� Secure as isolated from core cargo system

� Data will be automatically stored in airline’s core system

Features

Traxon cargoWEB+ | CHAMP Cargosystems

Traxon cargoWEB+ interacts with any airline system as well as easily integrates with other CHAMP applications, such as the proven Cargospot solutions or the messaging platform Traxon cargoHUB

Page 3: Traxon cargoWEB+ - CHAMP · Traxon cargoWEB+ | CHAMP Cargosystems Flexible and scalable accor-ding to airline requirements. A single login into the airline’s website gives a customer

Traxon cargoWEB+ | CHAMP Cargosystems

Flexible and scalable accor-

ding to airline requirements.

A single login into the airline’s

website gives a customer

access to the Traxon cargo-

WEB modules. Depending

on the choices made by the

carrier these can range from

AWB and HAWB data capture

to eBooking and shipment

tracking.

(1) Once the customer has

registered and has been

accepted by the airline

administrator he may proceed

with the data entry. (2) Traxon

cargoWEB+ then creates a

CargoIMP message that is

sent to the CHAMP network.

(3) There it is converted

into the preferred message

format of the airline, (4) a

syntax check is done and the

message is on-forwarded to

the carrier. (5) The carrier can

now process the message

Connecting non-automated parties fast and easy

and perform the action, (6) produce a reply message, (7)

do a syntax check, and send it to the CHAMP network.

(8) CHAMP again converts the message to the CargoIMP

format and (9) sends it to the web application. (10) Here

the message is automatically converted into html and

displayed on a response page.

The Traxon cargoWEB+ service is configured to the

airline’s look-and-feel including logo and page attributes

All process steps are carried out in the background in real-time.

such as colors and fonts. Access to the service is under

the full control of the airline administrator. Users can be

activated, disabled and enabled according to require-

ments in addition to setting limits for functions that can

be performed. The application

combines IT expertise with a deep

knowledge of the air cargo industry

and a strong customer focus.

Page 4: Traxon cargoWEB+ - CHAMP · Traxon cargoWEB+ | CHAMP Cargosystems Flexible and scalable accor-ding to airline requirements. A single login into the airline’s website gives a customer

Global HeadquartersCHAMP Cargosystems S.A.Lux Tech Center building2, rue Edmond ReuterZone d’Activités « Weiergewan »L-5326 Contern

Our Portfolio

Grand Duchy of LuxembourgTel: +352 268 16 100Fax: +352 268 16 401 e-mail: [email protected]

www.champ.aero

Traxon cargoWEB+ | CHAMP Cargosystems

Community Integration Platform

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Security

Quality

Portals

Paper-Fre

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Mob lity

CHAMP Cargosystems provides the most comprehensive range of in-

tegrated IT solutions and distribution services for the air cargo transport

chain. Our portfolio spans Cargo Management Systems, messaging and

integration services through our Community Integration Platform and a

comprehensive suite of eCargo solutions. These include applications to

meet customs and security requirements, quality optimization, as well as

e-freight and mobility needs. The products and services are well known

under the Cargospot and Traxon brands.

CHAMP serves over 200 airlines and GSAs and connects these with some 3,000 forwarders and GHAs. Our global community ranks among the largest in the industry. The size and combined expertise of the CHAMP global community allows us to leverage economies of scale to the benefit of all.

Traxon cargoWEB+ is available for airlines and communities to be offered as a service to their forwarder customers.

The CHAMP Global Community

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About us: CHAMP Cargosystems was founded in Luxembourg in 2003 as a 100% subsidiary of Cargolux Airlines. In January 2005, CHAMP was

merged with SITA Cargo (UK) Ltd. Only three years later, we acquired Softair AG and the acclaimed Cargospot portfolio. The company expanded

rapidly and in 2010 opened a development center and operational office in the Philippines. In November 2011, we took over Traxon Europe, a

provider of leading edge electronic communication solutions. Some 450 people are now working for CHAMP all over the world. We provide global

solutions delivered locally to you. For further information see: www.champ.aero CONNECTED THINKING FOR THE AIR CARGO COMMUNITY

CHAMP®, CHAMP Cargosystems®, Cargospot® are registered trademark rights owned by CHAMP Cargosystems S.A., Traxon® is a registered trade-mark right which is used with the consent of the owner. Specifications subject to change without prior notice. This literature provides outline infor-mation only and (unless specifically agreed to the contrary by CHAMP Cargosystems in writing) is not part of any order or contract.

Cargo Management Systems Community Integration Platform eCargo Suite (Customs & Security, Quality, Portals, Mobility, Paper-Free)