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TRAVEL & TOURISM IN

2019Secondary Schools

CRUISE SHIPS

ISLAND RESORTS

FLIGHT ATTENDING

DISNEY WORLD

PATHWAY FROM SCHOOLto Tertiary Training

Terti

ary

Trai

ning

Secon

dary

Sch

ool

NZ Certificate in Tourism Level 2NZ Certificate in Hospitality Level 2

The Programme leading to these qualifications is: Tourism and Hospitality in New Zealand 22 weeks

FEE FREE including Youth Guarantee places

NZ Certificate in Tourism Level 3

The Programme leading to this qualification is: The Tourism, Travel and Airline Industry New Zealand 22 weeks

Some FEE FREE Youth Guarantee places available

NZ Certificate in Tourism Level 4

The Programmes leading to this qualification are: Tourism, Hotel & Airline Operations 16 weeks

Tourism, Airline & Flight Attending 16 weeks

Tourism, Hotel and Resorts 16 weeks

NZ Certificate in Tourism Level 2

Purchase the resources for Tourism unit standards from us. New Zealand School of Tourism have an approved programme refer to page 8

Tourism Unit Standards

Purchase the resources for Tourism unit standards and use the credits for NCEA

NZQA LEVEL 2 NZQA LEVEL 3 NZQA LEVEL 4

Students can pathway from Secondary School onto our exciting full time programmes below!

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Entry Criteria Applicants must be a minimum of 17 years of age on entry to this course

Entry Criteria Applicants must be a minimum of 17 years of age on entry to this course & have NCEA Level 2

Entry Criteria Applicants must be a minimum of 17 years of age on entry to this course & have NCEA Level 3

New Zealand Diploma in Tourism & Travel Level 5

The Programme leading to this qualification is: Tourism Management Diploma 32 weeks

Includes domestic or international internship options

New Zealand Diploma in Hotel and Hospitality ManagementLevel 5

The Programme leading to this qualification is: Diploma in Hotel and Hospitality Management 32 weeks

Includes domestic or international internship options

New Zealand Diploma in Tourism & Travel Level 6

The Programme leading to this qualification is: Tourism Management Diploma 32 weeks

Includes domestic or international internship options

New Zealand Diploma in Hotel and Hospitality ManagementLevel 6

The Programme leading to this qualification is: Diploma in Hotel and Hospitality Management 32 weeks

Includes domestic or international internship options

Bachelor of International Travel, Tourism and Hospitality Management Level 7

The Programme leading to this qualification is: Bachelor of International Tourism & Hotel Management 3 years

TOURISM DEGREENZQA LEVEL 5 NZQA LEVEL 6

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This is a brand new qualification!

Choose our Bachelor Degree if you want to truly immerse yourself in the Tourism Industry. You’ll work with the industry throughout your learning, be part of international internships and projects and experience entrepreneurial activities to boost your business skills.

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NEW ZEALAND CERTIFICATE

DELIVERED IN SECONDARY SCHOOLSin Tourism Level 2

Your tourism course at school may include just a few tourism unit

standards or you may want students to gain the New Zealand

Certificate in Tourism Level 2 qualification. If you want to offer the

qualification you have to either use the New Zealand School of

Tourism approved programme (see pages 6 & 7) or develop your

own programme and submit it to NZQA for approval prior to use.

If you currently hold accreditation to deliver tourism unit

standards this is not the same thing as having an approved

programme, and you will still need to develop a programme

if you want to award students with the qualification.

The programme you develop and send to NZQA

must meet the following Graduate Profiles.

The New Zealand Certificate in Tourism (Introductory) Level 2, 50 Credits

Graduate Profile 1

Apply basic customer service skills, using appropriate communication, literacy and numeracy skills, to enhance the visitor experience - 10 credits

Graduate Profile 2

Apply knowledge of specific regions, and a broad operational knowledge of world geography in terms of characteristics relevant to tourists needs - 20 credits

Graduate Profile 3Explain the basic role of the tourism industry, in order to plan a realistic career pathway - 10 credits

Graduate Profile 4Apply ‘best practice’ processes in order to recognise the impacts of tourism on the country - 10 credits

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Does your Secondary School Need Programme Approval?You do not need programme approval if you are not intending to offer the entire qualification.

Choose one of the following three options if you wish to offer the entire qualification:

Sign a MOU with New Zealand School of Tourism and use their approved programme

and accreditation.

Your school can now use the programme shown on page

6. No need to get NZQA approval.

Must purchase fully inclusive units

NZQA grants your school accreditation to deliver

the New Zealand School of Tourism programme.

Purchase budget

and/or fully inclusive units

Purchase budget

and/or fully inclusive units

Purchase fully inclusive units

Purchase fully inclusive units

Does your school hold accreditation for the unit

standards you want to offer?

YES NO YES NO

NZQA grants your school accreditation to deliver your

programme

Does your school hold accreditation for the unit

standards you want to offer?

Apply to NZQA to be accredited to deliver the New

Zealand School of Tourism Programme.*

Develop a programme for your school that meets the graduate outcomes for the qualification

and send to NZQA.

*If your school wants to use our programme then this will save you time and money in not having to develop your own programme. We will send you the programme

information and a template which you can use to submit

to NZQA. The option to use our

approved programme to submit to NZQA is available

to any school spending a minimum of $2000 plus

GST (tasters, tourism units, holiday programmes) with us

in a school year.

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YEAR ONE GRADUATE PROFILE

The business of tourism and careers – 7 Credits

Unit 24730 v2 Level 2 4 Credits Demonstrate knowledge of the business of tourism Graduate Profile 3

Unit 24728 v2 Level 2 3 Credits Demonstrate knowledge of work roles in tourism Graduate Profile 3

Tourist characteristics and tourism destinations – 11 Credits

Unit 24732 v2 Level 2 3 Credits Demonstrate knowledge of tourist characteristics and needs Graduate Profile 2

Unit 24729 v3 Level 2 4 Credits Demonstrate knowledge of world tourist destinations Graduate Profile 2

Unit 24731 v4 Level 2 4 Credits Demonstrate knowledge of destination New Zealand Graduate Profile 2

Literacy & Numeracy skills in tourism – 8 Credits

Unit 23761 v2 Level 2 3 CreditsRead and comprehend work-related documents in English for a tourism workplace

Graduate Profile 1

Unit 18237 v3 Level 2 3 Credits Perform calculations for a tourism workplace Graduate Profile 1

Unit 23767 v2 Level 2 2 Credits Demonstrate knowledge of and use the Internet in a tourism workplace

Graduate Profile 1

NEW ZEALAND CERTIFICATE IN TOURISM (Secondary Schools) Level 2 (51 credits)

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If you are wanting to offer our approved programme you can purchase fully inclusive units from us

and not have to get programme approval as your students will come under our accreditation and

programme approval.

If you want to use budget resources and/or a combination of budget and fully inclusive then you need

to put together a programme (or use ours) and submit it to NZQA for approval.

YEAR TWO GRADUATE PROFILE

Impacts of tourism – Level 2, 5 Credits

Unit 24726 v2 Level 2 2 Credits Describe and compare social and cultural impacts of tourism Graduate Profile 4

Unit 24727 v2 Level 2 3 CreditsDescribe and compare impacts of tourism on the physical environment

Graduate Profile 4

Specific tourism destinations and regions – Level 3, 10 Credits - Choose any two of the following:

Unit 3727 v8 Level 3 5 CreditsDemonstrate knowledge of Pacific Island countries as tourist destinations

Graduate Profile 2

Unit 18211 v4 Level 3 5 Credits Demonstrate knowledge of Australia as a tourist destination Graduate Profile 2

Unit 17788 v6 Level 3 5 CreditsIdentify, & explain the history of, natural attractions & significant sites in tourism Maori

Graduate Profile 2

Economic significance of tourism – Level 3, 4 Credits

Unit 24725 v2 Level 3 4 Credits Describe and analyse the economic significance of tourism Graduate Profile 4

Customer service skills in tourism – Level 3, 3 Credits - Choose any one of the following:

Unit 378 v8 Level 3 3 Credits Provide customer service for international visitors Graduate Profile 1

Unit 17384 v6 Level 3 3 CreditsList and use a range of Te Reo Maori greetings and farewells in tourism

Graduate Profile 1

Plan a career pathway – Level 3, 3 Credits

Unit 23755 v2 Level 3 3 CreditsIdentify and self-evaluate the demands of a specific role in a tourism workplace

Graduate Profile 3

For pricing Refer to page 14

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Tourism, Travel& AVIATION UNITS

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UNIT NUMBER LEVEL CREDITS UNIT DESCRIPTION GATEWAY

VOCATIONAL

PATHWAYS

TOURISM / BUSINESS UNIT STANDARDS

Unit 57 v9 Level 2 Credit 2 Provide customer service

Unit 62 v9 Level 2 Credit 3 Maintain personal presentation & a positive attitude in a workplace

Unit 378 v8 Level 3 Credit 3 Provide customer service for international visitors

Unit 402 v5 Level 2 Credit 2 Demonstrate knowledge of the retail sector in New Zealand Unit 405 v7 Level 2 Credit 3 Demonstrate knowledge of consumerism

Unit 1277 v6 Level 2 Credit 3 Communicate information in a specific workplace (contact us for provider details)

Unit 2989 v5 Level 2 Credit 3 Select, read, & assess texts to gain knowledge Unit 3727 v8 Level 3 Credit 5 Demonstrate knowledge of Pacific Island countries as visitor

destinations Unit 17384 v6 Level 3 Credit 3 List and use a range of Te Reo Maori greetings and farewells in tourism Unit 17788 v6 Level 3 Credit 5 Identify, and explain the history of, natural attractions & significant sites

in tourism Maori Unit 18211 v4 Level 3 Credit 5 Demonstrate knowledge of Australia as a visitor destination Unit 18212 v3 Level 3 Credit 8 Demonstrate knowledge of New Zealand as a tourist destination Unit 18228 v3 Level 3 Credit 8 Demonstrate knowledge of specific NZ regions as tourist destinations Unit 18237 v3 Level 2 Credit 3 Perform calculations for a tourism workplace Unit 23755 v2 Level 3 Credit 3 Identify & self-evaluate the demands of a specific role Unit 23758 v3 Level 3 Credit 4 Demonstrate knowledge of communication & customer service Unit 23761 v2 Level 2 Credit 3 Read & comprehend work-related documents in English Unit 23766 v2 Level 3 Credit 5 Demonstrate knowledge of the tourism industry Unit 23767 v2 Level 2 Credit 2 Demonstrate knowledge of & use the internet in a tourism workplace Unit 23768 v3 Level 3 Credit 5 Describe the legal rights & responsibilities of employees Unit 23769 v2 Level 3 Credit 3 Demonstrate knowledge of the sales function within a tourism Unit 24724 v2 Level 2 Credit 4 Demonstrate knowledge of the history of tourism Unit 24725 v2 Level 3 Credit 4 Describe & analyse the economic significance of tourism Unit 24726 v2 Level 2 Credit 2 Describe & compare social & cultural impacts of tourism Unit 24727 v2 Level 2 Credit 3 Describe & compare impacts of tourism on the physical environment Unit 24728 v2 Level 2 Credit 3 Demonstrate knowledge of work roles in tourism Unit 24729 v3 Level 2 Credit 4 Demonstrate knowledge of world tourist destinations Unit 24730 v2 Level 2 Credit 4 Demonstrate knowledge of the business of tourism Unit 24731 v4 Level 2 Credit 4 Demonstrate knowledge of destination New Zealand Unit 24732 v2 Level 2 Credit 3 Demonstrate knowledge of tourist characteristics and needs Unit 24733 v2 Level 3 Credit 5 Describe & promote a New Zealand tourist destination Unit 26461 v2 Level 3 Credit 8 Demonstrate knowledge of Asian countries as tourist destinations

AVIATION / FLIGHT ATTENDING UNIT STANDARDS

Unit 9245 v5 Level 2 Credit 2 Identify, as a flight attendant, major aircraft components Unit 19585 v2 Level 2 Credit 8 Describe the development of aviation from pre WWI through to current times

Unit 19586 v2 Level 2 Credit 3 Identify aviation support structures, aircraft types & operations in NZ

Unit 19587 v2 Level 2 Credit 3 Demonstrate knowledge of internal structures in the civil aviation industry in NZ

Unit 20676 v2 Level 2 Credit 3 Demonstrate knowledge of aviation career & training options Unit 21834 v2 Level 2 Credit 2 Demonstrate knowledge of introductory aviation terminology Unit 21840 v3 Level 3 Credit 3 Demonstrate knowledge of alcoholic & non-alcoholic beverages for

service on board an aircraft

Unit 21842 v3 Level 3 Credit 4 Demonstrate knowledge of & comply with food hygiene requirements on board an aircraft (only availble as fully inclusive)

Unit 25456 v2 Level 3 Credit 2 Demonstrate knowledge of in-flight passenger sales service (only availble as fully inclusive)

STARTasters

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1 Day Course

An action packed day giving students the chance to experience life on campus, get an introduction into the travel and tourism industry, see exclusively behind the scenes with local operators and put themselves in the shoes of a tourist by experiencing local attractions. Students will come away inspired about a career in the travel and tourism industry. This taster includes: • Pathway to travel and

tourism taster • Half day exploring local

operators and attractions

$60 - $100 pp plus GST (Depending on included attractions)

Back Stage Pass

1 Day Course

For a 2 Day Course

For a 3 Day Course

add Unit 21834

Students also complete the unit standard 21834 - Demonstrate knowledge of introductory aviation terminology Level 2 Credit 2

$120 pp plus GST

add Unit 25456

Students also complete the unit standard 25456 – Demonstrate knowledge of in-flight passenger sales service Level 3 Credit 2

$175 pp plus GST

What does the role of a flight attendant involve? What age, experience and qualifications do you need? How do airlines recruit flight attendants? All these questions and more will be answered along with giving students an understanding of a day in the life of a Flight Attendant.

$60 pp plus GST

Flight Attending

SAVE $$$Book an exclusive STAR course for your students and pay just

$600 + GST per day for up to 20 students. Choose from the list of taster courses or discuss content

options with your National Sales Executive

For star taster dates contact your nearest campus

For a 3 Day Course

1 Day Course

This magical place attracts millions of visitors annually. Students learn about the four theme parks, two water parks and 24 themed resort hotels, and about the amazing internship opportunities from a Disney character, to theme park greeter and ride operator. New Zealand School of Tourism have had over 450 graduates working at Walt Disney World in Florida.

$60 pp plus GST

add Unit 24728

Students will complete the unit standard 24728 – Demonstrate knowledge of work roles in tourism Level 2 Credit 3

$175 pp plus GST

Walt Disney World

4 Day Course

This action packed four day course is very hands on and includes:

Walt Disney WorldLearn about the roles available for New Zealand School of tourism students to work at Walt Disney World either as part of their course or upon graduation.

Travel & TourismAimed at ensuring students can see all the career opportunities that awaits them in New Zealand’s largest industry – tourism.

Flight AttendingStudents get a real understanding of what this role involves and the airlines who employ flight attendants in New Zealand.

Cruise and HotelThese two major areas of the industry will get students enthusiastic about how a role in the industry could take them all over the world.

$220 pp plus GST

Awesome Foursome

For a 2 Day Course

For a 3 Day Course

1 Day Course

add Unit 24726

Students will complete the unit standard 24726 – Describe and compare social and cultural impacts of tourism Level 2 Credit 2

$120 pp plus GST

add Unit 23761

Students also complete the unit standard 23761 – Read and comprehend work-related documents in English for a tourism workplace Level 2 Credit 3

$175 pp plus GST

Students learn about all the exciting roles in the travel and tourism industry from tour guide, to hotel reception, bungy operator, airport check in and travel agent.

$60 pp plus GST

Travel & Tourism

add Unit 21834

Students can also have the option of completing the unit 21834 over the 4 days - Demonstrate knowledge of introductory aviation terminology Level 2 Credit 2

$230 pp plus GST

High Altitiude

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1 Day Course WITH THE TEAM FROM WALT DISNEY

For this one day only, Disney recruiters are on site presenting and interviewing our students and your students are invited to hear their presentation about the amazing once in a lifetime paid internship opportunities. Roles range from Disney characters, to theme park greeters and ride operators, plus many more.

The rest of this taster will take students on a magical journey where they will learn about the most popular tourism destination in the world! Disney World Florida attracts over 130 million visitors every year and students will learn from our staff about the four theme parks, two water parks and 24 themed resort hotels at Walt Disney World Florida.

$60 pp plus GST

Walt Disney Taster

1 Day Course IN A HOTEL

For a 2 Day Course

This programme takes place in a real hotel! Students get really involved in what it takes to run a hotel, talking to staff, getting a tour behind the scenes and doing fun hotel related activities.

$60 pp plus GST

add Unit 23755

Day two takes place in a campus and students identify and self-evaluate the demands of a real life specific role in a hotel. Level 3 Credit 3

$120 pp plus GST

Hotel Management

EXCLUSIVETasters

EXCITING OPPORTUNITY!GET REAL SKILLS!

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HOLIDAYProgrammes

We offer four different programmes for students wanting to gain credits for

Gateway and NCEA in Years 12 or 13

Flight Attending

5 Days or 10 Days5 Credits (5 Days) 11 Credits (10 Days)

This exciting programme is from 0900-1530 and is suited to students who are keen to pursue a career in flight attending. This programme is held at our campuses and includes the following unit standards: 5 day includes Unit 21834 and 23755, 10 day includes all four unit standards.

Students will also experience: A 737 mock cabin trainer

5 Day pp $250.00 +GST10 Day pp $500.00 +GST

UNIT LEVEL CREDIT DESCRIPTION

21834v2 2 2Demonstrate knowledge of introductory aviation terminology

21842v3 2 4Demonstrate knowledge of & comply with food hygiene requirements on an aircraft

9245v5 2 2Identify, as a flight attendant, major aircraft components

23755v2 3 3Identify and self-evaluate the demands of a specific role in tourism

Travel & Tourism

5 Days 6 CreditsThis 5 day programme from 0900-1530 is designed for any student who wants to gain a valuable insight into the travel and tourism industry.

Students will also experience: Industry visits to a hotel, travel agent, iSite and a local attraction.

It is held at our campuses and includes the following unit standards.

5 Day pp $250.00 +GST

UNIT LEVEL CREDIT DESCRIPTION

378v8 3 3Provide customer service for international visitors

23761v2 2 3Read & comprehend work-related documents in English for a tourism workplace

Customer Service

3 Days 3 CreditsThis 3 day programme from 0900-1530 is designed for any student who wants to gain a valuable insight into the travel and tourism industry. It is held at our campuses and includes the following unit standard:

3 Day pp $150.00 +GST

UNIT LEVEL CREDIT DESCRIPTION

378v8 3 3Provide customer service for international visitors

Completion Programme

5 Days 3 CreditsThis is suitable for students in schools that do not have an approved NZQA programme or MOU with New Zealand School of Tourism. If the students have completed the units listed in the New Zealand School of tourism programme then these five days allow students to be considered for RPL for the knowledge they have, demonstrating their ability to meet the graduate outcomes. They will also complete Unit 23755 which will allow us to award them with the qualification; New Zealand Certificate in Tourism Level 2.

5 Day pp $300.00 +GST

UNIT LEVEL CREDIT DESCRIPTION

23755v2 3 3Identify and self-evaluate the demands of a specific role in tourism

RPL for qualification - New Zealand Certificate in Tourism Level 2

PricingFully inclusive option

This option is available for both accredited and non-accredited schools.

What’s included:• Student workbooks & assessments • Student results notice • FREE Starter Pack per student with the first order • Digital access to resources • Postage

Unit Standard ResultsNew Zealand School of Tourism will provide the school with student results. The school is responsible for reporting results to NZQA under NZ School of Tourisms’ provider code.

Marking AssessmentsNew Zealand School of Tourism’s experienced trainers will MARK the assessments and participate in all moderation requirements. Students can have one free resit if required.

Budget option

The Budget Option is for schools that hold accreditation in tourism.

What’s included:• Student workbooks & assessments • Access to our Online Resource Bank (ORB) Marking

Guides• Postage

Unit Standard ResultsSchools are responsible for completing all their marking, and reporting credits to NZQA.

Marking AssessmentsIf you purchase the budget option, you will mark assessments & participate in moderation. You cannot use our provider code to log NZQA results. You need to have accreditation and use your own provider code.

Assessment access

You can purchase a digital assessment and marking guide for $200.00 per unit plus GST, per calendar year.

Teacher resources

Our teacher resources include:• Student workbook answers• Additional activities• Helpful notes

We highly recommend you order an updated copy of our teacher resources per unit standard when required. Your National Sales Executive will inform you when you need to update your own resource.

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Cost

Cost is per student per unit plus GST

Speak to our experienced National

Sales Executives for advice on curriculum planning, marking, educationals, tourism presentations,

ordering resources, booking tasters and holiday programmes

OPTION BUDGET FULLY INCLUSIVE

Level 2 Unit Standards $25.00 or $20.00 for E book $110.00 or $100.00 for E book

Level 3 Unit Standards $35.00 or $30.00 for E Book $115.00 or $105.00 for E Book

Level 2 Unit Standards - Order 4, Pay for 3BONUS OPTION* $75.00 or $60.00 for E Book $330.00 or $300.00 for E Book

Level 3 Unit Standards - Order 4, Pay for 3BONUS OPTION* $105.00 or $90.00 for E Book $345.00 or $315.00 for E Book

All of NZST Approved Programme Year One $145.00 or $115.00 for E Book $600.00 or $550.00 for E Book

All of NZST Approved Programme Year Two $175.00 or $145.00 for E Book $600.00 or $550.00 for E Book

Teacher Resource $35.00 $35.00

Extra Starter Pack $25.00 $25.00

ScholarshipsAll schools who spend a minimum of $2000 on STAR tasters, STAR resources or Holiday programmes courses will receive a $500 scholarship to use towards the tuition fees for one of our full time courses. The school can present the scholarship to the student they feel is most deserving.

Ordering from us is now really simple! You can shop online at star.nzschooloftourism.co.nz For information on how to log on, email staradmin@acgedu.com

Teacher ResourcesTeacher Resources are available for $35.00 per unit plus GST. Order 4, pay for 3.

E Books E Books are PDF versions of the student workbooks. Students access the workbooks through Moodle and the E book allows students to highlight and type in their answers.

*Bonus Option DefinitionWhen you place an order for four Budget or four Fully Inclusive units at the same level at the same time you will be charged for just three units. This applies to E Books as well.

Campus ToursBring a group of interested students to see us at any of our campuses, enjoy a tour around and get a feel for what we offer!

Your students can have a one hour session to meet our current students, and hear about career options in the industry.

If you would like a campus tour please contact us on 0800 10 20 20 and speak to the Campus Manager.

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Auckland Airport

Rotorua

Hamilton

Dunedin

Wellington

Christchurch

Auckland City

Auckland City Campus

Level 6, 360 Queen StreetAuckland

Auckland Airport Campus

3 Leonard Isitt DriveAuckland

Hamilton Campus

Level 8, 48 Ward StreetHamilton

Rotorua Campus

1178 Pukaki Street Rotorua

Wellington Campus

Level 2, Eagle Technology House, 135 Victoria Street Wellington

Christchurch Campus

829 Colombo StreetChristchurch

Dunedin Campus

Level 3, 9 Moray Place Dunedin

nzschooloftourism.co.nz0800 10 20 20

Aimee MooreNorthland to Auckland 021 1247389AimeeMoore@nzschooloftourism.co.nz

Ashlee Aspinall Waikato to Horowhenua 021 871 775 AshleeAspinall@nzschooloftourism.co.nz

Julie VaughanWellington, Wairarapa & South Island0274 455 021JulieVaughan@nzschooloftourism.co.nz

Pauline PuaSTAR Administrator, webstore ordering & E-learning enquiresPaulinePua@nzschooloftourism.co.nz

CONTACT OUR STAR TEAM