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28
The Authority on World Travel & Tourism Travel & Tourism ECONOMIC IMPACT 2013 BOLIVIA

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WTTC Travel & Tourism Economic Impact 2013 1

The Authority on World Travel & Tourism

Travel & Tourism Economic impact 2013 Bolivia

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For more information please contact:

Rochelle TurnerResearch Manager

[email protected]

© 2013 World Travel & Tourism Council

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ContentsForeword.............................................................................................................................................................................................. i

2013 Annual Research: Key Facts .......................................................................................................1

Defining the Economic Contribution of Travel & Tourism .............................2

Travel & Tourism’s Contribution to GDP .....................................................................................3

Travel & Tourism’s Contribution to Employment ..........................................................4

Visitor Exports and Investment ..................................................................................................................5

Different Components of Travel & Tourism ............................................................................6

Country Rankings: Absolute Contribution, 2012 ........................................................7

Country Rankings: Relative Contribution, 2012 ...........................................................8

Country Rankings: Real Growth, 2013 .........................................................................................9

Country Rankings: Long Term Growth, 2013-2023 ..........................................10

Summary Tables: Estimates & Forecasts ............................................................................11

The Economic Contribution of Travel & Tourism: Real 2012 Prices .............................................................................................................................................................12

The Economic Contribution of Travel & Tourism: Nominal Prices ...................................................................................................................................................................13

The Economic Contribution of Travel & Tourism: Growth ......................14

Glossary .........................................................................................................................................................................................15

Methodological Note ...............................................................................................................................................16

Regions, Sub-regions, Countries ......................................................................................................17

USE OF MATERIAL IS AUTHORISED, PROVIDED SOURCE IS ACKNOWLEDGED

1-2 Queen Victoria Terrace, Sovereign Court, London E1W 3HA, UK

2 Tel: +44 (0) 20 7481 8007. Fax: +44 (0) 20 7488 1008. Email: [email protected]. www.wttc.org

The Economic Impact of Travel & Tourism 2013

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The World Travel & Tourism Council (WTTC) has been investing in economic impact research for over 20 years. This research assesses the Travel & Tourism industry’s contribution to GDP and jobs for 184 countries and 24 regions and economic groups in the world. Our ten-year forecasts are unique in the information they provide to assist governments and private companies plan policy and investment decisions for the future.

2012 demonstrated again the resilience of the Travel & Tourism industry in the face of continued economic turmoil, as economic growth slowed and was even negative in key global markets. The latest annual research from WTTC and our research partner Oxford Economics, shows that Travel & Tourism’s contribution to GDP grew for the third consecutive year in 2012, and created more than 4 million new jobs. The strongest growth in 2012 was evident in international demand as appetite for travel beyond national borders, from leisure and business visitors, remains strong.

Travel & Tourism’s importance to the wider economy continued to grow in 2012. Its total contribution comprised 9% of global GDP (US $6.6 trillion) and generated over 260 million jobs – 1 in 11 of the world’s total jobs. The industry outperformed the entire wider economy in 2012, growing faster than other notable industries such as manufacturing, financial services and retail.

With such resilience in demand and an ability to generate high employment, the importance of Travel & Tourism as a tool for economic development and job creation is clear. In total, the industry contributed to over 10% of all new jobs created in 2012. Less restrictive visa regimes and a reduction in punitive taxation levels would help the industry to contribute even more to broader economic development and better fulfil the clear demand for international travel.

While 2013 will present further challenges for the global economy and the Travel & Tourism industry, we remain optimistic that Travel & Tourism will continue to grow, outpace growth of the wider economy and remain a leading generator of jobs.

In the longer-term, demand from and within emerging markets will continue to rise in significance. Destinations need to be willing to invest in infrastructure suitable for new sources of demand to achieve the clear growth potential that exists. For example, we forecast that China will overtake the US by 2023 as the world’s largest Travel & Tourism economy, measured in total GDP terms (2012 prices), and the size of the outbound market.

David ScowsillPresident & CEOWorld Travel & Tourism Council

Foreword

WTTC Travel & Tourism Economic Impact 2013i

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= Total contribution of Travel & Tourism

Bolivia

2013 ANNUAL RESEARCH: KEY FACTS 2013 forecast

EMPLOYMENT: DIRECT CONTRIBUTION

EMPLOYMENT: TOTAL CONTRIBUTION

VISITOR EXPORTS

INVESTMENT

WORLD RANKING (OUT OF 184 COUNTRIES):Relative importance of Travel & Tourism's total contribution to GDP

111ABSOLUTE

Size in 2012

118Contribution to GDP in 2012

RELATIVE SIZE36

GROWTH2013 forecast

Total Contribution of Travel & Tourism to GDP

Breakdown of Travel & Tourism's Total Contribution to GDP and Employment 2012

2012 BOBmn GDP (2012 BOBmn)

Direct Indirect Induced

0

2,000

4,000

6,000

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18,000

20,000

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2012 BOBmn2012 BOBmn

2,531

5,134

5,204

107104

61 Empl

oym

ent

('000

)

WTTC Travel & Tourism Economic Impact 2013 1

The direct contribution of Travel & Tourism to GDP was BOB5,204.2mn (2.9% of total GDP) in 2012, and is forecast to rise by 6.2% in 2013, and to rise by 2.7% pa, from 2013-2023, to BOB7,198.4mn in 2023 (in constant 2012 prices).

The total contribution of Travel & Tourism to GDP was BOB12,868.9mn (7.0% of GDP) in 2012, and is forecast to rise by 6.2% in 2013, and to rise by 3.0% pa to BOB18,361.0mn in 2023.

In 2012 Travel & Tourism directly supported 107,000 jobs (2.4% of total employment). This is expected to rise by 3.6% in 2013 and rise by 1.8% pa to 133,000 jobs (2.4% of total employment) in 2023.

In 2012, the total contribution of Travel & Tourism to employment, including jobs indirectly

Visitor exports generated BOB3,885.5mn (4.6% of total exports) in 2012. This is forecast to grow by 4.5% in 2013, and grow by 1.5% pa, from 2013-2023, to BOB4,726.0mn in 2023 (5.2% of total).

Travel & Tourism investment in 2012 was BOB1,066.4mn, or 3.1% of total investment. It should rise by 0.6% in 2013, and rise by 3.9% pa over the next ten years to BOB1,577.1mn in 2023 (2.6% of total).

2023

GDP: DIRECT CONTRIBUTION

GDP: TOTAL CONTRIBUTION

supported by the industry, was 6.2% of total employment (272,000 jobs). This is expected to rise by 3.5% in 2013 to 282,000 jobs and rise by 2.1% pa to 348,000 jobs in 2023 (6.3% of total).

149LONG-TERM GROWTH

Forecast 2013-2023

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WTTC Travel & Tourism Economic Impact 20132

Defining the economiccontribution of Travel & Tourism

Travel & Tourism is an important economic activity in most countries around the world. As well as its direct economic impact, the industry has significant indirect and induced impacts. The UN Statistics Division-approved Tourism SatelliteAccounting methodology (TSA:RMF 2008) quantifies only the direct contribution of Travel & Tourism. But WTTC recognises that Travel & Tourism's total contribution is much greater, and aims to capture its indirect and induced impacts through its annual research.

DIRECT CONTRIBUTIONThe direct contribution of Travel & Tourism to GDP reflects the ‘internal’ spending on Travel & Tourism (total spending within a particular country on Travel & Tourism by residents and non-residents for business and leisure purposes) as well as government 'individual' spending - spending by government on Travel & Tourism services directly linked to visitors, such as cultural (eg museums) or recreational (eg national parks).

The direct contribution of Travel & Tourism to GDP is calculated to be consistent with the output, as expressed in National Accounting, of tourism-characteristic sectors such as hotels, airlines, airports, travel agents and leisure and recreation services that deal directly with tourists.The direct contribution of Travel & Tourism to GDP is calculated from total internal spending by ‘netting out’ the purchases made by the different tourism sectors. This measure is consistent with the definition of Tourism GDP, specified in the 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA: RMF 2008).

TOTAL CONTRIBUTION The total contribution of Travel & Tourism includes its ‘wider impacts’ (ie the indirect and induced impacts) on the economy. The ‘indirect’ contribution includes the GDP and jobs supported by:

Travel & Tourism investment spending – an important aspect of both current and future activity that includes investment activity such as the purchase of new aircraft and construction of new hotels;

Government 'collective' spending, which helps Travel & Tourism activity in many different ways as it is made on behalf of the ‘community at large’ – eg tourism marketing and promotion, aviation, administration, security services, resort area security services, resort area sanitation services, etc;

Domestic purchases of goods and services by the sectors dealing directly with tourists - including, for example, purchases of food and cleaning services by hotels, of fuel and catering services by airlines, and IT services by travel agents.

The ‘induced’ contribution measures the GDP and jobs supported by the spending of those who are directly or indirectly employed by the Travel & Tourism industry.

PLEASE NOTE THAT DUE TO CHANGES IN METHODOLOGY BETWEEN 2010 AND 2011, IT IS NOT POSSIBLE TO COMPARE FIGURES PUBLISHED BY WTTC FROM 2011 ONWARDS WITH THE SERIES PUBLISHED IN PREVIOUS YEARS.

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BOLIVIA: DIRECT CONTRIBUTION OF TRAVEL & TOURISM TO GDP

BOLIVIA: TOTAL CONTRIBUTION OF TRAVEL & TOURISM TO GDP

1 All values are in constant 2012 prices & exchange rates

3

Travel & Tourism's contribution to GDP1

The direct contribution of Travel & Tourism to GDP in 2012 was BOB5,204.2mn (2.9% of GDP). This is forecast to rise by 6.2% to BOB5,529.0mn in 2013.This primarily reflects the economic activity generated by industries such as hotels, travel agents, airlines and other passenger transportation services (excluding commuter services). But it also includes, for example, the activities of the restaurant and leisure industries directly supported by tourists.

The direct contribution of Travel & Tourism to GDP is expected to grow by 2.7% pa to BOB7,198.4mn (2.8% of GDP) by 2023.

0

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Constant 2012 BOBmn % of whole economy GDP

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induced income impacts, see page 2) was BOB12,868.9mn in 2012 (7.0% of GDP) and is expected to grow by 6.2% to BOB13,667.8mn (7.1% of GDP) in 2013.

It is forecast to rise by 3.0% pa to BOB18,361.0mn by 2023 (7.1% of GDP).

Constant 2012 BOBmn

Direct Indirect Induced

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% of whole economy GDP

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WTTC Travel & Tourism Economic Impact 2013

The total contribution of Travel & Tourism to GDP (including wider effects from investment, the supply chain and

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BOLIVIA: DIRECT CONTRIBUTION OF TRAVEL & TOURISM TO EMPLOYMENT

BOLIVIA: TOTAL CONTRIBUTION OF TRAVEL & TOURISM TO EMPLOYMENT

4

Travel & Tourism generated 107,000 jobs directly in 2012 (2.4% of total employment) and this is forecast to grow by 3.6% in 2013 to 111,000 (2.5% of total employment).This includes employment by hotels, travel agents, airlines and other passenger transportation services (excluding commuter services). It also includes, for example, the activities of the restaurant and leisure industries directly supported by tourists.

By 2023, Travel & Tourism will account for 133,000 jobs directly, an increase of 1.8% pa over the next ten years.

0.0

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The total contribution of Travel & Tourism to employment (including wider effects from investment, the supply

By 2023, Travel & Tourism is forecast to support 348,000 jobs (6.3% of total employment), an increase of 2.1% pa over the period.

'000 jobs

Direct Indirect Induced

0.0

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% of whole economy employment

Direct Indirect Induced

WTTC Travel & Tourism Economic Impact 2013

Travel & Tourism'scontribution to employment

chain and induced income impacts, see page 2) was 272,000 jobs in 2012 (6.2% of total employment). This is forecast to rise by 3.5% in 2013 to 282,000 jobs (6.3% of total employment).

2023

2023

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VISITOR EXPORTS

BOLIVIA: VISITOR EXPORTS AND INTERNATIONAL TOURIST ARRIVALS

INVESTMENT

BOLIVIA: CAPITAL INVESTMENT IN TRAVEL & TOURISM

1 All values are in constant 2012 prices & exchange rates

5

Visitor Exports and Investment1

Visitor exports are a key component of the direct contribution of Travel & Tourism. In 2012,Bolivia generated BOB3,885.5mn in visitor exports. In 2013, this is expected to grow by 4.5%, and the country is expected to attract 1,120,000 international tourist arrivals.

By 2023, international tourist arrivals are forecast to total 1,364,000, generating expenditure of BOB4,726.0mn, an increase of 1.5% pa.

Constant 2012 BOBmn Foreign visitor exports as % of total exports

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Travel & Tourism is expected to have attracted capital investment of BOB1,066.4mn in 2012. This is expected to rise by 0.6% in 2013, and rise by 3.9% pa over the next ten years to BOB1,577.1mn in 2023.

Travel & Tourism’s share of total national investment will fall from 2.9% in 2013 to 2.6% in 2023.

Constant 2012 BOBmn

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WTTC Travel & Tourism Economic Impact 2013

mn

Foreign tourist arrivals (RHS)

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Foreign visitor exports (LHS)

2023

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Leisure spending

Business spending

Foreign visitor spending

Domestic spending

Direct

Induced

Indirect

30.2%

4.5%

5.2% 1 All values are in constant 2012 prices & exchange rates

39.9%

(c) Government collective

Indirect is the sum of: (a) Supply chain

(b) Investment

40.4%

19.7%

39.9%

60.1%

70.7%

29.3%

6 WTTC Travel & Tourism Economic Impact 2013

Different components ofTravel & Tourism1

BoliviaTravel & Tourism's Contribution to GDP:Business vs Leisure, 2012 Leisure travel spending (inbound and domestic)

generated 70.7% of direct Travel & Tourism GDP in 2012 (BOB6,881.1mn) compared with 29.3% for business travel spending (BOB2,850.5mn).

Business travel spending is expected to grow by 8.7% in 2013 to BOB3,098.5mn, and rise by 2.9% pa to BOB4,120.3mn in 2023.

Leisure travel spending is expected to grow by 4.8% in 2013 to BOB7,213.0mn, and rise by 2.5% pa to BOB9,202.1mn in 2023.

Bolivia

Domestic vs Foreign, 2012

Travel & Tourism's Contribution to GDP:

Domestic travel spending generated 60.1% of direct Travel & Tourism GDP in 2012 compared with 39.9% for visitor exports (ie foreign visitor spending or international tourism receipts).

Domestic travel spending is expected to grow by 6.9% in 2013 to BOB6,249.5mn, and rise by 3.2% pa to BOB8,596.4mn in 2023.

Visitor exports are expected to grow by 4.5% in 2013 to BOB4,062.0mn, and rise by 1.5% pa to BOB4,726.0mn in 2023.

c b

a

BoliviaBreakdown of Travel & Tourism's Total Contribution to GDP, 2012

The Travel & Tourism industry contributes to GDP and employment in many ways as detailed on page 2.

The total contribution of Travel & Tourism to GDP is twice as large as its direct contribution.

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2012 2012(US$bn) (US$bn)

6 Brazil 76.9 6 Brazil 205.68 Mexico 68.3 11 Mexico 147.6

World Average 17.2 World Average 52.325 Argentina 16.5 25 Argentina 46.733 Venezuela 12.3 31 Venezuela 34.141 Chile 7.7 41 Chile 21.843 Peru 6.8 47 Peru 18.082 Uruguay 1.7 79 Uruguay 4.987 Ecuador 1.4 88 Ecuador 3.9

108 Bolivia 0.8 111 Bolivia 1.9134 Paraguay 0.4 129 Paraguay 1.1

2012 2012'000 jobs '000 jobs

4 Mexico 3196.0 5 Brazil 8258.05 Brazil 2950.1 6 Mexico 6712.8

World Average 793.7 World Average 1975.727 Argentina 604.9 25 Argentina 1677.937 Venezuela 340.3 35 Peru 980.142 Peru 305.6 37 Venezuela 914.451 Chile 219.4 48 Chile 598.578 Ecuador 110.0 79 Ecuador 301.682 Bolivia 107.0 85 Bolivia 272.2

110 Uruguay 52.4 108 Uruguay 148.7

113 Paraguay 49.0 111 Paraguay 134.3

2012 2012(US$bn) (US$bn)

9 Brazil 22.2 28 Mexico 12.811 Mexico 17.3 40 Brazil 7.520 Argentina 7.2 World Average 6.827 Chile 5.4 46 Argentina 6.0

World Average 4.2 57 Peru 3.733 Venezuela 3.9 61 Chile 3.046 Peru 2.4 68 Uruguay 2.470 Uruguay 0.8 91 Venezuela 1.272 Ecuador 0.7 103 Ecuador 0.9

123 Bolivia 0.2 120 Bolivia 0.6153 Paraguay 0.1 139 Paraguay 0.3

Capital InvestmentVisitorExports

The competing destinations selected are those that offer a similar tourism product and compete for tourists from the same set of origin markets. These tend to be, but are not exclusively, geographical neighbours.

The tables on pages 7-10 provide provide brief extracts from the full WTTC Country League Table Rankings, highlighting comparisons with competing destinations as well as with the world average.

Travel & Tourism's Direct Contribution to GDP Contribution to GDP

Travel & Tourism's Total

Travel & Tourism's Direct Contribution to Employment

Travel & Tourism's Total Contribution to Employment

Travel & Tourism

Country rankings: Absolute contribution, 2012

7WTTC Travel & Tourism Economic Impact 2013

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2012 2012% share % share

45 Mexico 5.8 World Average 14.1World Average 5.2 63 Mexico 12.5

83 Argentina 3.5 82 Argentina 10.086 Brazil 3.4 83 Uruguay 9.987 Uruguay 3.4 93 Brazil 9.189 Peru 3.4 98 Peru 8.994 Venezuela 3.1 101 Venezuela 8.6

105 Chile 2.9 105 Chile 8.3106 Bolivia 2.9 118 Bolivia 7.0152 Ecuador 2.0 149 Ecuador 5.3158 Paraguay 1.9 158 Paraguay 5.0

2012 2012% share % share

36 Mexico 6.6 48 Mexico 13.9World Average 5.4 World Average 13.9

92 Argentina 3.4 84 Argentina 9.596 Uruguay 3.3 86 Uruguay 9.3

102 Brazil 3.0 97 Brazil 8.3105 Chile 2.9 104 Chile 7.9110 Venezuela 2.7 114 Peru 7.4125 Bolivia 2.4 115 Venezuela 7.4129 Peru 2.3 131 Bolivia 6.2159 Ecuador 1.7 156 Ecuador 4.8163 Paraguay 1.6 161 Paraguay 4.4

2012 2012% share % share

57 Uruguay 8.5 55 Uruguay 17.859 Chile 8.4 World Average 16.6

World Average 8.1 96 Peru 7.473 Mexico 7.1 104 Argentina 6.374 Argentina 7.0 124 Bolivia 4.690 Brazil 5.4 136 Ecuador 3.696 Venezuela 5.2 140 Mexico 3.3

106 Peru 4.8 142 Chile 3.3121 Ecuador 3.9 150 Paraguay 2.8139 Bolivia 3.1 154 Brazil 2.7176 Paraguay 1.6 172 Venezuela 1.3

Travel & Tourism's Direct Contribution to GDP Contribution to GDP

Travel & Tourism's Total

Travel & Tourism's Direct Contribution to Employment

Travel & Tourism's Total Contribution to Employment

Travel & Tourism InvestmentContribution to Total Capital Investment

Visitor ExportsContribution to Total Exports

WTTC Travel & Tourism Economic Impact 2013

Country rankings: Relative contribution,2012

8

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2013 2013% growth % growth

39 Bolivia 6.2 36 Bolivia 6.248 Peru 5.7 41 Peru 5.958 Ecuador 5.3 46 Brazil 5.765 Brazil 5.0 47 Ecuador 5.773 Argentina 4.7 75 Mexico 4.390 Mexico 3.6 80 Argentina 4.194 Venezuela 3.6 83 Venezuela 4.0

102 Chile 3.0 World Average 3.0World Average 3.0 113 Chile 2.4

127 Paraguay 1.7 114 Paraguay 2.4174 Uruguay -0.8 161 Uruguay 0.5

2013 2013% growth % growth

111 Bolivia 3.6 46 Brazil 3.821 Argentina 3.4 54 Bolivia 3.585 Brazil 3.4 63 Mexico 3.023 Peru 2.7 65 Venezuela 2.931 Venezuela 2.5 67 Argentina 2.934 Ecuador 2.4 73 Peru 2.795 Mexico 2.1 74 Ecuador 2.6

World Average 1.3 World Average 1.7115 Chile 1.0 128 Chile 0.293 Paraguay -1.4 150 Paraguay -0.942 Uruguay -3.8 180 Uruguay -2.8

2013 2013% growth % growth

7 Venezuela 14.7 1 Venezuela 16.928 Brazil 8.4 13 Argentina 9.739 Paraguay 7.7 27 Mexico 7.641 Mexico 7.5 28 Brazil 7.645 Ecuador 7.2 70 Chile 4.868 Peru 5.4 73 Bolivia 4.574 Uruguay 5.1 World Average 2.883 Chile 4.7 98 Paraguay 2.589 Argentina 4.6 127 Ecuador 1.1

World Average 3.9 129 Peru 0.7149 Bolivia 0.6 176 Uruguay -3.2

Travel & Tourism's Direct Contribution to GDP Contribution to GDP

Travel & Tourism's Total

Travel & Tourism's Direct Contribution to Employment

Travel & Tourism's Total Contribution to Employment

Travel & TourismInvestment

VisitorExports

Country rankings: Real growth, 2013

9WTTC Travel & Tourism Economic Impact 2013

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2013 - 2023 2013 - 2023% growth pa % growth pa

18 Peru 6.2 21 Peru 6.146 Uruguay 5.3 58 Brazil 5.054 Brazil 5.1 62 Uruguay 4.977 Ecuador 4.6 71 Mexico 4.784 Mexico 4.5 75 Ecuador 4.689 Venezuela 4.5 97 Venezuela 4.497 Argentina 4.3 105 Argentina 4.3

World Average 4.2 World Average 4.2126 Paraguay 3.6 129 Paraguay 3.4130 Chile 3.5 134 Chile 3.4160 Bolivia 2.7 149 Bolivia 3.0

2013 - 2023 2013 - 2023% growth pa % growth pa

21 Argentina 3.7 31 Peru 3.323 Peru 3.6 33 Argentina 3.331 Venezuela 3.4 36 Ecuador 3.234 Ecuador 3.3 40 Venezuela 3.242 Uruguay 3.1 World Average 2.585 Brazil 2.3 66 Uruguay 2.593 Paraguay 2.2 85 Mexico 2.395 Mexico 2.2 92 Brazil 2.1

World Average 2.0 94 Bolivia 2.1111 Bolivia 1.8 98 Paraguay 2.1115 Chile 1.8 119 Chile 1.5

2013 - 2023 2013 - 2023% growth pa % growth pa

9 Brazil 7.8 1 Brazil 13.422 Mexico 6.6 2 Venezuela 9.168 Venezuela 5.2 6 Peru 8.0

World Average 5.0 8 Argentina 7.872 Peru 5.0 25 Mexico 6.385 Chile 4.6 34 Uruguay 5.692 Ecuador 4.5 46 Ecuador 5.395 Argentina 4.4 69 Chile 4.8

119 Bolivia 3.9 94 Paraguay 4.1123 Paraguay 3.7 World Average 4.0142 Uruguay 3.1 172 Bolivia 1.5

Contribution to Capital InvestmentVisitor ExportsContribution to Exports

Travel & Tourism's Direct Contribution to GDP Contribution to GDP

Travel & Tourism's Total

Travel & Tourism's Direct Contribution to Employment

Travel & Tourism's Total Contribution to Employment

Travel & Tourism Investment

WTTC Travel & Tourism Economic Impact 2013

Country rankings: Long term growth, 2013 - 2023

10

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2013

Bolivia BOBmn % of total Growth2 BOBmn % of total Growth3

Direct contribution to GDP 5,204.2 2.9 6.2 7,198.4 2.8 2.7

Total contribution to GDP 12,868.9 7.0 6.2 18,361.0 7.1 3.0

Direct contribution to employment4 107 2.4 3.6 133 2.4 1.8

Total contribution to employment4 272 6.2 3.5 348 6.3 2.1

Visitor exports 3,885.5 4.6 4.5 4,726.0 5.2 1.5

Domestic spending 5,846.1 3.2 6.9 8,596.4 3.3 3.2

Leisure spending 6,881.1 2.0 4.8 9,202.1 1.9 2.5

Business spending 2,850.5 0.8 8.7 4,120.3 0.9 2.9

Capital investment 1,066.4 3.1 0.6 1,577.1 2.6 3.912012 constant prices & exchange rates; 22013 real growth adjusted for inflation (%); 32013-2023 annualised real growth adjusted for inflation (%); 4'000 jobs

2013

Americas US$bn % of total Growth2 US$bn % of total Growth3

Direct contribution to GDP 680.4 2.9 2.8 1,021.9 3.1 3.9

Total contribution to GDP 2,001.4 8.6 2.7 2,946.0 9.1 3.6

Direct contribution to employment4 15,570 3.6 2.0 19,748 4.0 2.2

Total contribution to employment4 40,048 9.3 2.2 51,027 10.3 2.2

Visitor exports 269.4 6.6 3.5 418.2 5.8 4.1

Domestic spending 1,056.5 4.5 2.6 1,571.2 4.8 3.8

Leisure spending 1,010.2 2.2 2.5 1,533.7 2.4 4.0

Business spending 315.6 0.7 3.2 455.7 0.7 3.4

Capital investment 239.3 5.9 4.7 401.5 6.2 4.812012 constant prices & exchange rates; 22013 real growth adjusted for inflation (%); 32013-2023 annualised real growth adjusted for inflation (%); 4'000 jobs

2013

Worldwide US$bn % of total Growth2 US$bn % of total Growth3

Direct contribution to GDP 2,056.6 2.9 3.1 3,249.2 3.1 4.4

Total contribution to GDP 6,630.4 9.3 3.2 10,507.1 10.0 4.4

Direct contribution to employment4 101,118 3.4 1.2 125,288 3.7 2.0

Total contribution to employment4 261,394 8.7 1.7 337,819 9.9 2.4

Visitor exports 1,243.0 5.4 3.1 1,934.8 4.8 4.2

Domestic spending 2,996.3 4.2 3.2 4,831.2 4.7 4.6

Leisure spending 3,222.1 2.2 3.2 5,196.0 2.3 4.6

Business spending 1,017.4 0.7 3.1 1,572.8 0.7 4.1

Capital investment 764.7 4.7 4.2 1,341.4 4.9 5.312012 constant prices & exchange rates; 22013 real growth adjusted for inflation (%); 32013-2023 annualised real growth adjusted for inflation (%); 4'000 jobs

2012

2012

2012 2012 2023

2012 2023

2012 2023

% of total refers to each indicator's share of the relevant whole economy indicator such as GDP and employment. Visitor exports is shown relative to total exports of goods and services.

WTTC Travel & Tourism Economic Impact 2013 11

Summary tables:Estimates & Forecasts

1

1

1

1

1

1

Domestic spending is expressed relative to whole economy GDP. For leisure and business spending, their direct contribution to Travel & Tourism GDP is calculated as a share of whole economy GDP (the sum of these shares equals the direct contribution). Investment is relative to whole economy investment

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2007 2008 2009 2010 2011 2012 2013E 2023F

Domestic expenditure

(includes government individual spending)

3. Internal tourism consumption(= 1 + 2 )

4. Purchases by tourism providers,

including imported goods (supply chain)

5. Direct contribution of Travel & Tourism to GDP(= 3 + 4)

Other final impacts

(indirect & induced)

6. Domestic supply chain

11. Total contribution of Travel & Tourism to GDP(= 5 + 6 + 7 + 8 + 9 + 10)

Employment impacts ('000)

12.

Other indicators

14. Expenditure on outbound travel

5255.2 4659.7 5204.2 5529.0

-6124.0

4784.5 4663.2 4859.7

-4254.0 -4527.4 -4782.5

3615.1 3885.5 4062.0

-4483.2 -4075.9 -4014.6-4106.7

3597.4 2782.5 2803.5

Bolivia

(BOBmn, real 2012 prices)

1. Visitor exports 2850.5 4726.0

2. 6140.9 5953.1 6087.6 5827.3 5498.6 5846.1 6249.5 8596.4

9738.3 8735.6 8891.1 8677.8 9113.7 9731.6 10311.5 13322.4

281.8

7198.4

347.8

18361.0

110.8 132.7

13667.8

4220.3 5494.6

-670.3

121.5 105.3 105.8 104.2

Induced

13399.6 11821.6 11874.3

2686.3 2326.0 2407.5

9.

11260.5 11939.7

7. Capital investment

8. Government collective spending

4012.1 3556.3

1482.2 1181.2 1161.4 1194.4 1752.2

Direct contribution of Travel & Tourism to employment

Imported goods from indirect spending

10.

-171.1 -201.1 -385.8 -573.9 -571.0 -588.5

3651.8 3559.5 3709.5 3972.4

1067.9 930.9 784.4 731.4 970.7 1066.4 1072.5 1577.1

549.2 549.7 631.9 619.6

258.8 258.7 272.2

992.7649.1 683.6 719.2

-587.0

2713.82260.8 2321.8 2530.8

102.4 107.0

12868.9

3768.4

13.

2368.9 1736.2 1400.4

Total contribution of Travel & Tourism to employment 319.3 275.0 270.7

WTTC Travel & Tourism Economic Impact 201312

The economic contribution ofTravel & Tourism: Real 2012 prices

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2007 2008 2009 2010 2011 2012 2013E 2023F

Domestic expenditure

(includes government individual spending)

3. Internal tourism consumption(= 1 + 2 )

4. Purchases by tourism providers,

including imported goods (supply chain)

5. Direct contribution of Travel & Tourism to GDP(= 3 + 4)

Other final impacts

(indirect & induced)

6. Domestic supply chain

11. Total contribution of Travel & Tourism to GDP(= 5 + 6 + 7 + 8 + 9 + 10)

Employment impacts ('000)

12.

Other indicators

14. Expenditure on outbound travel

Historical data for concepts has been benchmarked to match reported TSA data where available.

3740.2 3659.6 5204.2 5777.9

-9473.1

3669.6 3889.1 4645.9

-4066.8 -4527.4 5668.9

3456.0 3885.5 4244.8

-3190.7 -3201.0 -3348.1-3149.7

2560.3 2185.2 2150.2

Bolivia

(BOBmn, nominal prices)

1. Visitor exports 2377.3 7310.6

2. 4370.6 4675.3 4669.1 4859.9 5256.7 5846.1 6530.8

-1036.9

13297.6

6930.9 6860.6 6819.3 7237.2 8712.7 9731.6 109.0 20608.2

281.8

11135.1

347.8

28402.1

110.8 132.7

14283.0

4410.3 8499.4

-613.4

121.5 105.3 105.8 104.2

2835.9Induced

9536.7 9284.1 9107.3

1911.9 1826.8 1846.5

9.

9391.2 11414.3

7. Capital investment

8. Government collective spending

2855.5 2793.0

1236.2 1129.3 1161.4 1248.2 2710.5

Direct contribution of Travel & Tourism to employment

Imported goods from indirect spending

10.

-121.7 -158.0 -295.9 -478.6 -545.9 -588.5

2800.9 2968.6 3546.2 3972.4

760.0 731.1 601.6 610.0 927.9 1066.4 1120.8 2439.6

1535.6390.9 431.7 484.7 516.7 620.6 683.6 751.6

270.7

1885.5 2219.6 2530.8

102.4 107.0

12868.9

258.8 258.7 272.2

*Concepts shown in this table align with the standard table totals as described in the 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA: RMF 2008) developed by the United Nations Statistical Division (UNSD), the Statistical Officeof the European Communities (EUROSTAT), the Organisation for Economic Co-operation and Development (OECD) and the World Tourism Organization (UNWTO).

5829.3

13.

1685.9 1363.6 1074.1

Total contribution of Travel & Tourism to employment 319.3 275.0

WTTC Travel & Tourism Economic Impact 2013 13

The economic contribution ofTravel & Tourism: Nominal prices

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2007 2008 2009 2010 2011 2012 2013E 2023F 2

Domestic expenditure

(includes government individual spending)

3. Internal tourism consumption(= 1 + 2 )

4. Purchases by tourism providers,

including imported goods (supply chain)

5. Direct contribution of Travel & Tourism to GDP(= 3 + 4)

Other final impacts

(indirect & induced)

6. Domestic supply chain

11. Total contribution of Travel & Tourism to GDP(= 5 + 6 + 7 + 8 + 9 + 10)

Employment impacts ('000)

12.

Other indicators

14. Expenditure on outbound travel

12007-2012 real annual growth adjusted for inflation (%); 22013-2023 annualised real growth adjusted for inflation (%)

13.

1.9 -26.7 -19.3

Total contribution of Travel & Tourism to employment -4.2 -13.9 -1.6

2.7 9.0

-1.8 4.5

7.8

32.7

5.2

2.8 0.1 15.0 -2.0

6.4-9.0 8.4

-6.1

2.7 -2.5 4.2 7.1

10.

-3.1

-4.8

9.9

4.8 5.3

1.8 3.7

-15.7 -6.8

0.4

3.5

Direct contribution of Travel & Tourism to employment

Imported goods from indirect spending

-13.3 0.4 -1.5

-1.75.8 -20.3

-4.4 0.0

2.8

9.

-5.2 6.0

7. Capital investment

8. Government collective spending

-3.5 -11.4

Induced

-3.0 -11.8

-3.8 -13.4

-0.2 -12.8

3.5

3.6

6.2

6.2

5.4

7.2

0.6

5.2

6.9

-2.3 -10.2 1.8 -2.4 5.0 6.8 6.0

-4.3 -5.6 6.3

26.8

2. 2.6 -3.1 2.3

7.5

Bolivia

Growth1 (%)

1. Visitor exports 4.5

-0.9 -9.1 -2.20.8

-9.8 -22.7 0.8 1.7

6.0 6.4 5.6

2.7-3.5 -11.3 7.1 6.22.7 -2.5 4.2

2.7

3.9

3.3

1.5

3.2

2.6

2.5

2.1

3.9

2.6

3.3

3.0

1.8

WTTC Travel & Tourism Economic Impact 201314

The economic contribution ofTravel & Tourism: Growth

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WTTC Travel & Tourism Economic Impact 2013 15

Glossary

KEy DEfInITIOnSTravel & Tourism – relates to the activity of travellers on

trips outside their usual environment with a duration of less

than one year. Economic activity related to all aspects of

such trips is measured within the research.

Direct contribution to GDP – GDP generated by

industries that deal directly with tourists, including hotels,

travel agents, airlines and other passenger transport

services, as well as the activities of restaurant and leisure

industries that deal directly with tourists. It is equivalent to

total internal Travel & Tourism spending (see below) within

a country less the purchases made by those industries

(including imports). In terms of the UN’s Tourism Satellite

Account methodology it is consistent with total GDP

calculated in table 6 of the TSA: RMF 2008.

Direct contribution to employment – the number of

direct jobs within the Travel & Tourism industry. This is

consistent with total employment calculated in table 7 of the

TSA: RMF 2008.

Total contribution to GDP – GDP generated directly by

the Travel & Tourism industry plus its indirect and induced

impacts (see below).

Total contribution to employment – the number of jobs

generated directly in the Travel & Tourism industry plus the

indirect and induced contributions (see below).

DIRECT SPEnDInG ImPaCTSVisitor exports – spending within the country by

international tourists for both business and leisure trips,

including spending on transport, but excluding international

spending on education. This is consistent with total inbound

tourism expenditure in table 1 of the TSA: RMF 2008.

Domestic Travel & Tourism spending – spending within

a country by that country’s residents for both business and

leisure trips. Multi-use consumer durables are not included

since they are not purchased solely for tourism purposes.

This is consistent with total domestic tourism expenditure

in table 2 of the TSA: RMF 2008. Outbound spending by

residents abroad is not included here, but is separately

identified according to the TSA: RMF 2008 (see below).

Government individual spending – spending by

government on Travel & Tourism services directly linked

to visitors, such as cultural (eg museums) or recreational

(eg national parks).

Internal tourism consumption – total revenue generated

within a country by industries that deal directly with tourists

including visitor exports, domestic spending and government

individual spending. This does not include spending abroad

by residents. This is consistent with total internal tourism

expenditure in table 4 of the TSA: RMF 2008.

Business Travel & Tourism spending – spending

on business travel within a country by residents and

international visitors.

Leisure Travel & Tourism spending – spending on leisure

travel within a country by residents and international visitors.

InDIRECT anD InDuCED ImPaCTS Indirect contribution – the contribution to GDP and jobs of

the following three factors:

• Capitalinvestment – includes capital investment

spending by all sectors directly involved in the Travel

& Tourism industry. This also constitutes investment

spending by other industries on specific tourism assets

such as new visitor accommodation and passenger

transport equipment, as well as restaurants and leisure

facilities for specific tourism use. This is consistent with

total tourism gross fixed capital formation in table 8 of the

TSA: RMF 2008.

• Governmentcollectivespending – general government

spending in support of general tourism activity. This can

include national as well as regional and local government

spending. For example, it includes tourism promotion,

visitor information services, administrative services and

other public services. This is consistent with total collective

tourism consumption in table 9 of TSA: RMF 2008.

• Supply-chaineffects– purchases of domestic goods

and services directly by different sectors of the Travel &

Tourism industry as inputs to their final tourism output.

Induced contribution – the broader contribution to GDP

and employment of spending by those who are directly or

indirectly employed by Travel & Tourism.

OThER InDICaTORSOutbound expenditure – spending outside the country

by residents on all trips abroad. This is fully aligned with total

outbound tourism expenditure in table 3 of the TSA: RMF 2008.

foreign visitor arrivals – the number of arrivals of foreign

visitors, including same-day and overnight visitors (tourists) to

the country.

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WTTC Travel & Tourism Economic Impact 201316

WTTC has an on-going commitment to align its economic impact research with the UN Statistics Division-approved 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA:RMF 2008) and has made small revisions to the research both this year and in 2012, following a full refinement in 2011. This has involved further benchmarking of country reports to official, published TSAs, including for countries which are reporting data for the first time, as well as existing countries reporting an additional year’s data. New country TSAs incorporated this year were Jordan, Italy and Sweden. As part of the alignment process in 2012, international travel expenditure inflows and outflows related to education were excluded from the data. Three new countries have been added in 2013 (Georgia, Iraq and Uzbekistan), bringing the total countries covered to 184 country reports. Additionally, we also produce a world report and reports on 17 world regions and sub-regions. This year there are 7 reports for special economic and geographic groups, including, for the first time, the Organization of American States (OAS) and the Commonwealth.

Economic and Geographic GroupsaPEC (aSIa-PaCIfIC ECOnOmIC COOPERaTIOn)Australia, Brunei, Canada, Chile, China, Hong Kong, Indonesia, Japan, South Korea, Malaysia, Mexico, New Zealand, Papua New Guinea, Peru, Philippines, Russian Federation, Singapore, Taiwan, Thailand, USA, Vietnam.

G20Argentina, Australia, Brazil, Canada, China, European Union, France*, Germany*, India, Indonesia, Italy*, Japan, Mexico, Russian Federation, Saudi Arabia, South Africa, South Korea, Turkey, UK*, USA.

mEDITERRanEanAlbania, Algeria, Bosnia Herzegovina, Croatia, Cyprus, Egypt, France, Greece , Israel, Italy, Lebanon, Libya, Malta, Montenegro, Morocco, Serbia, Slovenia, Spain, Syria, Tunisia, Turkey, Jordan, Macedonia, Portugal.

OaS (ORGanIzaTIOn Of amERICan STaTES)Argentina, Antigua and Barbuda, Bahamas, Barbados, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Dominica, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, St Kitts and Nevis, Nicaragua, Panama, Paraguay, Peru, St Lucia, St Vincent and the Grenadines, Suriname, Trinidad and Tobago, USA, Uruguay.

OECD (ORGanISaTIOn fOR ECOnOmIC CO-OPERaTIOn anD DEVELOPmEnT)Australia, Austria, Belgium, Canada, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, South Korea, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, UK, USA.

OThER OCEanIaAmerican Samoa, Cook Islands, French Polynesia, Guam, Marshall Islands, Micronesia (Federated States of), New Caledonia, Niue, Northern Mariana Islands, Palau, Somoa, Tuvalu.

SaDC (SOuThERn afRICan DEVELOPmEnT COmmunITy)Angola, Botswana, Democratic Republic of Congo (DRC), Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia, Zimbabwe.

ThE COmmOnWEaLTh Anguilla, Antigua and Barbuda, Australia, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Botswana, Brunei, Cameroon, Canada, Cayman Islands, Cyprus, Dominica, Gambia, Ghana, Grenada, Guyana, India, Jamaica, Kenya, Kiribati, Lesotho, Malawi, Malaysia, Maldives, Malta, Mauritius, Mozambique, Namibia, Nigeria, New Zealand, Pakistan, Papua New Guinea, Rwanda, South Africa, Seychelles, Sierra Leone, Singapore, Solomon Islands, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Swaziland, Tanzania, Tonga, Trinidad and Tobago, Uganda, UK, British Virgin Islands, Vanuatu, Zambia.

*included in European Union

Methodological note

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WTTC Travel & Tourism Economic Impact 2013 17

WORLD

Economic impact reports:Regions, sub-regions and countries

Region Sub-Region CountRy

AfR

iCA

no

Rth

A

fRiC

A

Algeria

Egypt

Libya

Morocco

Tunisia

Sub

-SA

hA

RA

n

Angola

Benin

Botswana

Burkina Faso

Burundi

Cameroon

Cape VerdeCentral African RepublicChad

ComorosDemocratic Republic of CongoEthiopia

Gabon

Gambia

Ghana

Guinea

Ivory Coast

Kenya

Lesotho

Madagascar

Malawi

Mali

Mauritius

Mozambique

Namibia

Niger

Nigeria

Republic of Congo

Reunion

RwandaSao Tome & PrincipeSenegal

Seychelles

Sierra Leone

South Africa

Sudan

Swaziland

Tanzania

Togo

Uganda

Zambia

Zimbabwe

Region Sub-Region CountRy

euR

ope

euR

ope

An

un

ion

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

UK

oth

eR e

uR

ope

Albania

Armenia

Azerbaijan

BelarusBosnia HerzegovinaCroatia

Georgia

Iceland

Kazakhstan

Kyrgyzstan

Macedonia

Moldova

Montenegro

NorwayRussian FederationSerbia

Switzerland

Turkey

Ukraine

Uzbekistan

Mid

dle

eA

St

Bahrain

Iran

Iraq

Israel

Jordan

Kuwait

Lebanon

Oman

Qatar

Saudi Arabia

Syria

UAE

Yemen

Region Sub-Region CountRy

ASi

A-p

AC

ifiC

no

Rth

eASt

ASi

A

Japan

China

Hong Kong

South Korea

Macau

Taiwan

Mongolia

oC

eAn

iA

Australia

New Zealand

Fiji

Kiribati

Other OceaniaPapua New GuineaSolomon Islands

Tonga

Vanuatu

Sou

th A

SiA

Bangladesh

India

Maldives

Nepal

Pakistan

Sri Lanka

Sou

theA

St A

SiA

Brunei

Cambodia

Indonesia

Laos

Malaysia

Myanmar

Philippines

Singapore

Thailand

Vietnam

euR

ope

euR

ope

An

un

ion

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Region Sub-Region CountRy

AM

eRiC

AS

CA

Rib

beA

n

AnguillaAntigua & BarbudaAruba

Bahamas

Barbados

Bermuda

Cayman Islands

CubaFormer Netherlands AntillesDominicaDominican RepublicGrenada

Guadeloupe

Haiti

Jamaica

Martinique

Puerto Rico

St Kitts & Nevis

St LuciaSt Vincent & the GrenadinesTrinidad & TobagoUK Virgin Islands

US Virgin Islands

lAti

n A

MeR

iCA

Argentina

Belize

Bolivia

Brazil

Chile

Colombia

Costa Rica

El Salvador

Ecuador

Guatemala

Guyana

Honduras

Nicaragua

Panama

Paraguay

Peru

Suriname

Uruguay

Venezuela

no

Rth

AM

eRiC

A Canada

Mexico

USA

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Every trip that is taken helps to boost our global economy by trillions of dollars and supports 260 million jobs worldwide. That’s almost 1 in 11 of all the jobs on our planet. So, thanks for playing your part in Travel & Tourism – one of the world’s greatest industries. for more information on the World Travel & Tourism Council visit wttc.org

Travel with the feelgood factor

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WTTC Travel & Tourism Economic Impact 2013 19

ThE WORLD TRaVEL & TOuRISm COunCIL IS ThE fORum fOR BuSInESS LEaDERS In ThE TRaVEL & TOuRISm InDuSTRy.

With the Chairs and Chief Executives of the 100 foremost Travel & Tourism companies as its members, WTTC has a unique mandate and overview on all matters related to Travel & Tourism.

WTTC works to raise awareness of Travel & Tourism as one of the world’s largest industries, supporting over 260 million jobs and generating 9% of global GDP in 2012.

Together with its research partner, Oxford Economics, WTTC produces comprehensive reports on an annual basis - to quantify, compare and forecast the economic impact of Travel & Tourism on 184 economies around the world. It also publishes a World report highlighting global trends, as well as reports on regions, sub-regions and economic and geographic groups.

To download one-page summaries, the full reports or spreadsheets, visit www.wttc.org

aSSISTInG WTTC TO PROVIDE TOOLS fOR anaLySIS, BEnChmaRKInG, fORECaSTInG anD PLannInG.

Over the last 30 years, Oxford Economics has built a diverse and loyal client base of over 700 organisations worldwide, including international organisations, governments, central banks, and both large and small businesses. Headquartered in Oxford, England, with offices in London, Belfast, Paris, the UAE, Singapore, Philadelphia, New York and San Francisco, Oxford Economics employs over 80 full-time, highly qualified economists and data analysts, while maintaining links with a network of economists in universities worldwide.

For more information, please take advantage of a free trial on our website, www.oxfordeconomics.com, or contact Frances Nicholls, Head of Business Development, Oxford Economics Ltd, Broadwall House, 21 Broadwall, London SE1 9PL.

Tel: +44 (0)207 803 1418, email: [email protected]

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WTTC Travel & Tourism Economic Impact 201320

ChaIRman

TUI DEUTSCHLAND GMBH & TUIFLY GMBHDr Michael FrenzelChairman of the Executive Board

PRESIDEnT & CEO

WORLD TRAVEL & TOURISM COUNCILDavid Scowsill

VICE ChaIRmEn

BEIJING TOURISM GROUPDUAN QiangChairman

ETIHAD AIRWAYSJames HoganCEO

GLOBAL LEISURE PARTNERSMark HarmsChairman & CEO

JUMEIRAH GROUPGerald LawlessPresident & Group CEO

MANDARIN ORIENTALEdouard EttedguiGroup Chief Executive

SILVERSEA CRUISESManfredi Lefebvre d’Ovidio di Balsorano de ClunieresChairman

THE TRAVEL CORPORATIONBrett TollmanPresident & Chief Executive

WYNDHAM WORLDWIDEStephen P HolmesChairman & CEO

EXECuTIVE COmmITTEE

ABERCROMBIE & KENTGeoffrey J W KentFounder, Chairman & CEO

ACCORDenis HennequinChairman & CEO

AMERICAN EXPRESS COMPANYWilliam GlennPresident, Global Merchant Network Group

BHARAT HOTELSJyotsna SuriChairperson & Managing Director

CARLSONDouglas Anderson President & CEO Carlson Wagonlit Travel

EMIRATES Gary Chapman President Group Services & Dnata, Emirates Group

HILTON WORLDWIDEChristopher J NassettaPresident & CEO

INTERCONTINENTAL HOTELS GROUP Richard SolomonsChief Executive

MARRIOTT INTERNATIONAL JW Marriott, JrChairman

Arne M SorensonPresident & CEO

OUTRIGGER ENTERPRISES GROUPDr Richard R KelleyChairman Emeritus

REVOLUTION PLACESPhilippe BourguignonVice Chairman

RIOFORTE INVESTMENTS SAManuel Fernando Espírito SantoChairman

SABRE HOLDINGSTom Klein President

SHUN TAK HOLDINGS Pansy HoManaging Director

JTB CORPHiromi TagawaPresident & CEO

TRAVEL GUARD WORLDWIDEJeffrey C RutledgeChairman & CEO

TRAVELPORTGordon WilsonPresident & CEO

TSOGO SUN GROUPJabu MabuzaDeputy Chairman

VISITBRITAINChristopher Rodrigues, CBEChairman

GLOBaL mEmBERS

ALTOURAlexandre ChemlaPresident

AMADEUS IT GROUP SALuis MarotoPresident & CEO

AVIS BUDGET GROUPRonald L NelsonChairman & CEO

BEIJING CAPITAL INTERNATIONAL AIRPORT CODONG ZhiyiChairman

ZHANG GuanghuiPresident & CEO

BEIJING TOURISM GROUPLIU YiPresident

BEST DAY TRAVELFernando García ZalvideaPresident & Founder

BOSCOLO GROUPGiorgio BoscoloCEO

BRITISH AIRWAYSKeith WilliamsChief Executive Officer

CANNERY ROW COMPANYTed J BalestreriChairman & CEO

CHINA INTERNATIONAL TRAVEL SERVICE, HEAD OFFICE (CITS)YU NingningPresident

CHINA SOUTHERN AIRLINESTAN WangengPresident & CEO

COSTA CRUISESPier Luigi FoschiChairman of the Board

CTRIP.COM INTERNATIONALMin FanCEO

DEPARTMENT OF TOURISM & COMMERCE MARKETING, GOVERMENT OF DUBAIKhalid A bin SulayemDirector General

DIAMOND RESORTSStephen J CloobeckFounder & Chairman

DLA PIPERSir Nigel KnowlesCo-CEO & Managing Partner

DUBAILANDMohammed Al HabbaiCEO

DUBAI AIRPORTS INTERNATIONALPaul GriffithsCEO

EAST JAPAN RAILWAY COMPANYSatoshi SeinoChairman & Director

EXPEDIA INCDara KhosrowshahiPresident & CEO

FAIRMONT HOTELS & RESORTSJennifer FoxPresident

GLOBAL BLUE GROUPPer SetterbergPresident & CEO

HERTZ CORPORATIONMark FrissoraChairman & CEO,

Michel TaridePresident, Hertz International

HNA GROUPCHEN Feng Chairman of the Board

HOGG ROBINSON GROUPDavid RadcliffeChief Executive

HONG KONG & SHANGHAI HOTELSClement KwokCEO & MD

HOTELPLAN GROUP Hans LerchVice Chairman & CEO

HUANGSHAN TOURISM GROUPXU JiweiChairman

HYATT HOTELS CORPORATIONMark S HoplamazianPresident and CEO

IBMMarty SalfenGeneral Manager, Global Travel & Transportation Industry

INDIAN HOTELS COMPANY RK Krishna KumarVice Chairman

INTERNATIONAL AIRLINES GROUPWillie WalshChief Executive

INTERSTATE HOTELS & RESORTSJim AbrahamsonCEO

JONES LANG LASALLE HOTELSArthur de HaastChairman

LEBUA HOTELS & RESORTS Rattawadee BualertPresident

Deepak OhriCEO

LOEWS HOTELS Jonathan M TischChairman & CEO

LOS ANGELES WORLD AIRPORTSGina Marie LindseyExecutive Director

WTTC Members

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WTTC Travel & Tourism Economic Impact 2013 21

WTTC Members

LOTTEDong-Bin ShinChairman

MELIÁ HOTELS INTERNATIONALSebastián EscarrerVice Chairman

MESSE BERLIN GMBHRaimund HoschPresident & CEO

MGM RESORTS INTERNATIONALJim MurrenCEO

MISSION HILLS GROUPDr Ken ChuChairman & CEO

ORBITZ WORLDWIDEBarney HarfordCEO

OTI HOLDINGAyhan BektasChairman

OZALTIN HOLDINGÖznur ÖzdemirVice Chairman

PALACE RESORTSJosé Chapur ZahoulPresident

PAN PACIFIC HOTEL GROUPPatrick ImbardelliPresident & CEO

QUNARCC ZhuangCo-Founder & CEO

RADISSON EDWARDIAN HOTELSJasminder SinghChairman & CEO

REED TRAVEL EXHIBITIONSRichard MortimoreManaging Director

RELAIS & CHÂTEAUXJaume TàpiesPresident

ROYAL CARIBBEAN CRUISESRichard D FainChairman & CEO

R TAUCK & PARTNERSRobin Tauck President

S-GROUP CAPITAL MANAGEMENTVladimir YakushevManaging Partner

SHANGRI-LA INTERNATIONAL HOTEL MANAGEMENTGreg DoganPresident & CEO

SHANGHAI JIN JIANG INTERNATIONAL HOTELSYANG WeiminCEO

SOUTH AFRICAN AIRWAYSSizakele MzimelaCEO

SPRING INTERNATIONAL TRAVEL SERVICESYU WanVice-President

STARWOOD HOTELS & RESORTS WORLDWIDEFrits D van PaasschenPresident & CEO

TAJ HOTELS RESORTS & PALACESRaymond BicksonManaging Director & CEO

TAP PORTUGALFernando PintoCEO

TRANSAERO AIRLINESAlexander PleshakovChairman

TRAVEL LEADERSMichael BattChairman & CEO

UNITED AIRLINESJeff Smisek President & CEO

Jim ComptonExecutive Vice President & Chief Rev-enue Officer

VALUE RETAILDesiree BollierCEO

VIRTUOSO Matthew D Upchurch CTCCEO

WILDERNESS SAFARISAndy Payne CEO

ZAGAT SURVEY LLCTim ZagatCo-Founder, Co-Chair & CEO

InDuSTRy PaRTnERS

BOSTON CONSULTING GROUPDr Achim FechtelSenior Partner & Managing Director

Dr Daniel StelterSenior Partner & Managing Director

THE COCA-COLA COMPANYStefanie D millerGroup Vice President, Strategic Partnership Marketing

DELOITTEAdam WeissenbergVice Chairman & Partner, Deloitte & Touche LLP

GOOGLERob TorresManaging Director for Travel

JCBKoremitsu SannomiyaPresident & Chief Operating Officer

SPENCER STUARTJerry NoonanGlobal Consumer Leader

TOSHIBA CORPORATIONatsutoshi nishidaChairman of the Board

REGIOnaL mEmBERS

APPLE LEISURE GROUPAlex ZozayaCEO

DOURO AZULMario FerreiraCEO

EL CID RESORTSCarlos BerdeguéCEO

JA RESORTS AND HOTELSKevin WallacePresident & CEO

MAKEMYTRIP.COMDeep KalraFounder & Chief Executive

NORTHERN CAUCACUS RESORTSAlexey AnatolyevichDirector General

ROTANA HOTEL MANAGEMENT CORPORATIONSelim El ZyrPresident & CEO

SHKP HOTELSRicco De BlankCEO

SWAIN TOURSIan SwainPresident

TREND OPERADORA LTDALuis Paulo LuppaCEO

hOnORaRy mEmBERS

ACCORGérard PélissonCo-Chairman,Supervisory Board

AMERICAN EXPRESS COMPANYJonathan S LinenAdviser to Chairman

ANDRÉ JORDAN GROUPAndré JordanChairman

THE HERTZ CORPORATIONFrank OlsenRetired Chairman of the Board

TOSCANA VILLE & CASTELLI Tommaso ZanzottoPresident

UNIVERSAL MEDIACarl RudermanChairman

ChaIRman EmERITuS

RRE VENTURESJames D Robinson IIIGeneral PartnerWTTC Chairman (1990-1994)

ImmEDIaTE PaST ChaIRman

ABERCROMBIE & KENTGeoffrey J W KentFounder, Chairman & CEOWTTC Chairman (2007-2012)

fORmER ChaIRmEn

GLOBAL ALLIANCE ADVISORS LLCVincent A WolfingtonChairman

WTTC Chairman (2004-2007)INTERCONTINENTAL HOTELS GROUPSir Ian ProsserRetired ChairmanWTTC Chairman (2001-2003)

AMERICAN EXPRESSHarvey GolubRetired Chairman & CEOWTTC Chairman (1996-2001)

ROBERT H BURNS HOLDINGS Robert H BurnsChairmanWTTC Chairman (1994-1996)

ImmEDIaTE PaST PRESIDEnT

CREWE ASSOCIATESJean-Claude BaumgartenChairman & MD

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WTTC Travel & Tourism Economic Impact 201322

Notes

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WTTC Travel & Tourism Economic Impact 2013 23

Notes

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