Travel management that harnesses the power of technology.
Transcript of Travel management that harnesses the power of technology.
Travel management that harnesses the power of technology.
Technology
People
Skill
Rivercastle House, 10 Leake Street,London SE1 7NNTel: 0870 990 6900 Fax: 0870 990 6901www.atpi.comRegistered in England No: 2515255
www.atpi.comMIS1127 ATP Cover 19/9/05 6:57 PM Page 1
“The travel industry has been changing rapidly in recent years. The increase in large-scale alliances, as
well as the introduction of low-cost carriers and the possibilities of the internet have a permanent
influence on every sector of the travel world. ATP identified these changes at an early stage and
developed solutions which are appropriate for the dynamic character of our market. Today the market
has become highly complex and travellers have many additional demands. The traveller and his
preferences are of central importance to us. We provide a unique package of products which can meet
every need.
We believe that by pulling together the very best technology with buying power and placing this in the
hands of highly skilled, well trained and motivated staff, we offer our customers the confidence they
seek in their Travel Management Company. Clients know we are doing everything that is possible to
maximise the value of their miles per pound. They also know we go that extra mile to make sure their
travelling employees get to their destinations with as little stress as is humanly possible. In addition
they appreciate that we take care of their complete travel experience – they don’t have to waste time
and money checking out hotels, car hire, arranging conferences or trips to
sports events – even their all-important leisure breaks are organised. It’s all
part of the service.”
Graham Ramsey, Chief Executive Officer.
Advanced systems achieve better service.
MIS1127 ATP Cover 19/9/05 6:58 PM Page 3
Contents
2-3 What ATP can do for you
4-5 Innovative products
6-7 Trade partnerships
8-9 ATP Hotel Solutions
10-11 ATP Group Travel
12-13 ATP Sports Events
14-15 ATP Leisure Travel
16-17 Our customers
18-19 The ATP team
20 Contact us
No better choice for business travel.
ATP International is one of the most exciting and dynamic brands in the
travel world, with offices in 5 European countries as well as the USA and
a combined turnover exceeding €500 million. In the UK, it is a top ten
travel management company with over 1600 business customers, ranging
from oil companies to major retailers, construction to technology, sports
to finance and including household names and major industrial players.
We have achieved our success by leading the way with state of the art
booking systems, by having top people handling our clients and by
maintaining superb relationships with airlines, hotel groups and other
suppliers to ensure your travel pound goes that much further.
You can read about online technology that is the envy of our competitors
on pages 4-5. From industry leading products like Ticket Window and
Corporate Traveller to our brand new ATPReturnTrip.com.
When it comes to group travel we also excel in organising exciting and
successful conferences, seminars and incentive trips to unique places.
Combine this with the fact that ATP Sports Events have access to all main
sporting occasions in the UK and worldwide and you can see why our
clients use us again and again as providers of the complete travel
experience.
Contact us now...
UK - OPERATIONS CENTRES
London and SouthRivercastle House, 10 Leake Street,London SE1 7NNTel: 0870 990 6900 Fax: 0870 990 6901
Midlands and EastOswald House, Southtown RoadGt. Yarmouth, Norfolk NR31 0JBTel: 0870 725 9270 Fax: 0870 990 6798
Lower Court Hardwick Business ParkNoral Way, Banbury, Oxfordshire OX16 2AFTel: 0870 460 3437 Fax: 0870 460 3438
North and ScotlandBridge House, 58 Bridge Street,Aberdeen AB11 6JNTel: 0870 720 2100 Fax: 0870 725 9264
Lodge House, Lodge Square,Burnley BB11 1NNTel: 0870 460 3567 Fax: 0870 460 3569
North West2nd Floor, South Court, Sharston Road,Manchester M22 4SNTel: 0870 460 3451 Fax: 0870 460 3538
WORLDWIDE - OPERATIONS CENTRES
ATP, The Advanced Travel PartnerBeechavenue 101,1119 RB Schiphol-Rijk, The NetherlandsTel: +31 20 20 11 475
ATP, The Advanced Travel PartnerPlaslaar 34, 2500 Lier, BelgiumTel: +32 3 491 8960
ATP, The Advanced Travel Partner9, avenue Alexandre Maistrasse,F92500 Rueil Malmaison, FranceTel: +33 141 398 888
ATP Travelnet, The Advanced Travel PartnerStokkamyrveien 13, N-4313 Sandnes,NorwayTel: +47 51 96 11 60 66
ATP International USA, Inc.195 Church Street, 11th Floor,New Haven, CT 06510, USATel: +1 866 360 287
SALES OFFICES
Business Travel 0870 725 9270Hotel Solutions 0870 725 9263Group Travel 0870 990 6023Sports Events 0870 990 6787Leisure Travel 0870 990 602220
MIS1127 ATP text pages 20/9/05 11:33 AM Page 1
Achieving global reach.
ATP offices GlobalStar offices
2 19
The ATP team
“We are particularly impressed by
your use of technology to deliver clear
savings and we feel ATP share our
values relating to our customers.”
Peter Jessup
Vice President of Supply Chain
Stolt Offshore
At ATP you do business with experienced teams of permanent contacts. You get personal service carriedout in accordance with the travel policy of your organisation, and tailor-made to your needs. ATP staffensure your travel expectations are not only met butexceeded.
GRAHAM RAMSEY - Chief Executive Officer
Graham has held various senior management positions and has worked
in Europe, the Far East and South Africa. The early part of his career was
in publishing, most notably as Chief Executive of Link House. He went on
to run a fully listed PLC, taking the travel interest into ATP and helping to
establish this company as a major international player.
ADAM KNIGHTS - Sales Director
After 5 years heading Sales & Account Management, Adam was appointed
to the board in 2005. At Seaforths Travel he diversified the business by
exporting the successful oil and gas model to a number of new sectors.
He previously worked for American Express and Trailfinders.
IAN SINDERSON - Director ATP Sports Events
Ian transferred into ATP in 2003 after 5 years as Managing Director of
TelMe Farebase, building the travel technology business from a standing
start. Now he is building the Sports Events division from a similar stage.
GARY HANCE - Director of Yield and Technology
Gary is the architect of our highly successful and industry leading
technology. His breakthrough began when oil industry needs for an on
call service led to the creation of a bulletin board-based online booking
tool in 1995. ATP’s online tools continue to move forward and Gary sits on
the GTMC Technology Working Party as well as ATP’s Board.
BOB MORGAN - Director of International Development
Bob was previously Managing Director at Ayscough Travel before it
merged with Seaforths Travel to form ATP. His responsibilities include
supplier relations and negotiations, GlobalStar and international
developments.
Mike BeacherDirector of Finance andCompany Secretary
David McHardyRegional Operations Manager
Jennifer HansenRegional Operations Manager
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18 3
What ATP can do for you
“The industry awards and accolades we’ve received say plentyabout our success in delivering aninternational service.”
Bob Morgan
Director of International Development
ATP are part of a fast-growing international network,giving us breadth and wider scope to help our clients.
In 2004 ATP was recognised as the 'Best Business Travel Management
Company under £200 million Turnover' by Business Travel World
magazine, and 'Best E-Commerce Bookable Site Business Travel’, awarded
at the Travel Agent Achievement Awards. Particularly gratifying so early in
ATP’s history.
With a turnover in excess of €500 million, ATP are not only one of the
fastest growing travel management companies, but also one of the
largest in Europe.
We are part of the GlobalStar network which provides complete 'global
reach' and helps provide customers with a local advantage wherever they
are in the world.
We have our own offices in the Netherlands, Belgium, the USA, France,
Norway and 6 locations across the UK.
It is our belief that we are right for your travel needs because we bring you:
• technology that continues to set the pace in the industry
• long-established and powerful supplier relationships, resulting in the best
possible terms, including specially negotiated bulk air fares and hotel rates
• account handling which is of the highest calibre
• national and international cover through our ATP and GlobalStar networks
• and an unmatchable range of ancillary services.
KEY POINTS:
- Award winning service
- Top 10 UK travel
management company
- 6 UK offices
- Global reach through
GlobalStar
Best Business TravelManagement Company
under £200 million turnover
Best E-CommerceBookable Site Business Travel
The experience to deliver.
GOING THE EXTRA MILE ... OR TWO!Pulling out all the stops is never a problem for our clients as Steve Murphy of ATP will bear out. He is dedicated to
delivering passports, tickets and visas 24 hours a day, seven days a week. When a call came in from Ross McRae, a
client from Subsea 7, telling us "we have a compassionate emergency on our hands and need a passport in Rio fast",
we called on Steve. Despite the fact it was the weekend, he was on a plane in 2 hours and delivered the passport on
time. Ross thanked us for resolving a very delicate matter with professionalism and urgency.
But then, that's what we're here for!
Graham Ramsey Adam Knights Ian Sinderson Bob Morgan Gary Hance
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Fast, accessible, friendlytechnology that’s free.
Emergency Tracking System
- for pinpointing staff whereabouts.
ATP now provides a simple, easy to use
interface to allow authorised users to
identify where individuals are at any
time. They can search by date, flight,
country, city or airline and provide a
report.
Management Information System
- for analysis and reporting.
ATP's sophisticated Management
Information System provides the reports
you need, when you need them. We can
also provide a full analysis of your
worldwide travel spend via GlobalStar
and make it available to your managers
via the internet.
“Have just got back from Seville and
wanted to thank you for arranging
another superb President’s Club. From
the selection of Seville, ground visits
and the execution of the weekend you
have once again been consummate
professionals, ensuring all our
winners had the time of their lives.”
Andrew Holmes
Business Development Director
Chubb UK, Ireland & Southern Africa
Our customers
“Once again I would like to praise the
team and the set up you have. Your
work may not be acknowledged as
frequently as it should be, but I can
assure you that the teams work and
dedication is greatly appreciated.”
Paul Fernandez
Halliburton KBR
ATP’s UK clients embrace a wide range of industry sectors and include:
Aberdeen Asset Management
ANZ Investment Bank
ARM
Balfour Beatty
Boeing Corporation
Caterpillar UK
Charterhouse Bank
Chubb Group
Debenhams
French Connection
Grattan
Grosvenor Estates
Global Asset Management
Halliburton KBR
Halliburton ESG
Hudson Global Resources
ICAP
Kuwait Investment Office
Message Labs
New Star Asset Management
Novell UK
Pitney Bowes
Professional Footballers Association
Skanska
Stolt Offshore
Technip Offshore
The Football Association
TK Maxx
TTPCom
ATP’s European clients include:AFC Ajax Amsterdam
DHL
Heineken
ING Group
L’Oreal
Pfizer
PricewaterhouseCoopers
The Dutch Government
Tommy Hilfiger
Volkswagen
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KEY BENEFITS:
- FREE software
- Proven savings
- Pre-trip reporting
- Post-trip reporting
Innovative products
“Self-booking does help. Before weused to be on the phone to theagency and we have also usedExpedia and Opodo in the past...these could give you details but youcould not always get the flights.”
Angela Murray
The Morse Group
A Ticket Window user
ATP lead with technological solutions in a changingmarket. Our IT experts have developed a number ofexclusive products. Unlike most of our competitors, wemake no charge for using any of our software systems.This means your trips can be booked quicker, cheaperand more efficiently.
Ticket Window - for travel bookers.
The most established of our online offerings, this uses client/server
technology, has an ‘easy’ mode for new users and a professional mode
for the more experienced. It features an interface directly to a Central
Reservations System, is aimed at the client who wants close control over
travel expenditure and is looking to show a return on air fare savings. It
also has hotel, car hire and seat allocation capabilities.
Corporate Traveller - for both bookers and travellers.
Completely browser based this offers most of the functionality of Ticket
Window but is designed for the occasional as well as regular booker. It
can be used by travellers, secretaries or travel bookers with equal ease
and a minimum of training. Traveller profiles and Management
Information Systems are integral elements of both Ticket Window and
Corporate Traveller, as is travel policy compliance and email authorisation.
Both systems also offer hotel, rail and car reservations. Corporate
Traveller also provides an interface to the many low-cost carriers now
operating in the European marketplace.
ATP ReturnTrip.com - for low-cost point-to-point bookings.
This new system caters to the market need for a booking system which
operates with little or no agent intervention to book simple itineraries.
For use on UK and European bookings it covers low-cost and scheduled
carriers all in one view. It gives easy online access at a very low booking
fee. As with Ticket Window and Corporate Traveller, it can display and
book from the full range of ATP negotiated fares, as well as the 10 million
fares that the airlines publish. Ideal for businesses that want a simpler low
cost option for itineraries that need little agent help.
Online booking tools.
Meeting client challenges.
Savings of £140,000 made in just six months.Our technology combined with buying power has already reduced customer' travel
costs many times over.
Take the case of TTPCom, a technology company who were looking for savings. By
comparing their route deal prices against those we secure through our Ticket Window
technology, they soon realised there were big savings to be made. Ticket Window was
given to them for free and they saved £140,000 in just six months.
Another ATP satisfied customer! Now what can we do for you?
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Fostering global partnerships.
ATP Leisure Travel
“ I will definitely be in touch when Ineed further help on flights etc. Withsuch fantastic, friendly service whywouldn’t I come back?”
Dani Jefferies
A weekend away, a golfing break or an action-packedholiday on the ski slopes - at ATP Leisure Travel, there isa world of holiday choice available to you.
Your leisure time is precious and our objective is to ensure your trip is as
carefree and successful as we can make it. When you book with ATP
there are enthusiastic employees who know what they are talking about,
surprising offers and many tempting ideas to put you in the mood
straightaway.
Because ATP are independent we can select the best, most beautiful and
most attractive possibilities for you. This applies to your hotel, your flight
and all other elements that make your holiday so special.
As we have different travel disciplines in a single company, we can provide
the solution you seek. Typical favourites include a luxury 5 star trip to
Portugal or Spain playing golf on some of Europe's finest courses. Or, if
you like to be in on the action, a ski weekend can be arranged at any ski
resort of your choice - including the most premier names such as
St. Anton, Lech or Gstaad.
We can also offer you access to some of the most select and exotic
destinations in the world.
Whatever you are looking for as a holiday or leisure break we have
the experience and knowledge to find you just the right trip at the
perfect price.
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Time to relax.
Trade partnerships
Licences:ABTA - Association of British Travel Agents
ATOL - Air Travel Organiser’s Licence
ATOC - Association of Train Operating Co’s
IATA - International Air Transport Association
IMA - International Meeting Association
Memberships:GTMC Guild of Travel Management
Companies (formally the GBTA)
NAITA National Association of
Independent Travel Agents (trading
as Advantage Travel Centres)
ITM Institute of Travel Management
ACTE Association of Corporate Travel
Executives
Industry Awards:Business Travel WorldBest Business Travel Management Company2004 (turnover under £200m)
Best Business Travel Agent 2001 (turnover under £100m)
Best Business Travel Agent 2000 (turnover under £100m)
Best Business Travel Agent 1999
Agent Achievement Awards - Travel WeeklyBest Business Travel Bookable Website 2004Best Business E-Commerce Website 2002Best Business Travel Training Programme 2001Best Sales & Marketing Programme 2001
BTBest E-Commerce Site 2000Best E-commerce Site 1998
ATP are a key member of GlobalStar TravelManagement, a worldwide partnership of leading travel management companies, linked together in aformal business structure. Its aim; to deliver even morebenefits to you.
The structure represented by the GlobalStar partnership allows ATP to
respond quickly and responsively by ensuring excellent local service and
a first rate level of cultural understanding at destination points.
Simply put, it effectively connects key people in strategic geographical
locations who know how to maximise the 'on-the-ground' benefits for you.
The combined strength and reach of this network creates substantial
purchasing power - over $5 billion in ticket sales - much to the advantage
of our customers.
GlobalStar's latest initiative, for example, is the creation of a 'global fares
database' of negotiated fares. It gives clients access to a bank of
'discounted fares' with major airlines negotiated locally by partners
throughout the world.
Always keeping the interests of our business travellers at heart, we track,
debate and lobby both UK and EU government when we feel your rights
need protecting. In addition, you will find us registered with all key
industry memberships and holders of necessary licences with leading
travel organisations.
We take our GlobalStar and other partnerships very seriously, to ensure
our clients get the maximum benefit. We hope you’ll agree there are
compelling reasons to let us be your partners too.
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Significant savings on the finest hotels.
“Feet almost back on the groundnow. Fantastic trip, unbelievablegame. Madison Hotel was great for abit of sightseeing as well as stadiumtransfers and after match celebrations.”
Deborah Hopkins, Talk21.com
on returning from Liverpool’s
Champions’ League victory in Istanbul
ATP Sports Events
Examples of forthcoming attractions:
World Cup & European Championships
Leading Spanish & Italian club football
Formula 1 - including Monaco
UK Football - Premier League
International cricket
Tennis - Wimbeldon & Roland Garros
Golf - The Open, US Masters
Horse Racing - Royal Ascot, The Derby
Silverstone Race Day Experience
Skiing breaks - great incentive schemes
Golf - Old Course Experience
Need to entertain important customers at top events?Or are you the sports federation looking to organisetransport and accommodation for a team? ATP SportsEvents are a major player in the sports sector of thetravel market.
Outstanding credentials.
ATP have excellent relationships in the world of sport and are now the
preferred travel partner of the Football Association, the Professional
Footballers Association, as well as looking after the travel arrangements
for Everton FC and a number of other Premiership football clubs.
Organisations with members that have the highest expectations when it
comes to providing the very finest that travel can offer.
Internationally we handle AFC Ajax Amsterdam, the Dutch Olympic
Committee, World Cup Football Under 20’s and many, many more.
Outstanding events.
Whether you are a blue chip company or a sports organisation, we can
deliver you interesting and exciting offers to some of the most diverse
sporting events around the world. A weekend in Barcelona with the
opportunity to attend a home match of the Catalan star team at the Nou
Camp stadium for example. Perhaps a relaxing 5 star beach holiday in
Dubai is made even more special by watching the Rugby Dubai Sevens or
explore the international glamour of the Monaco Grand Prix.
If you want a golf event organised or decide to take a management
meeting to some of Europe’s leading sporting venues, leave it to us.
Whatever you want to do, you can rely on us for the professional
arrangements you need to take your clients and colleagues to the top events.
Speak to us for single event arrangements or to help you structure a year
long incentive and hospitality programme. There is no one better than
ATP Sports Events to meet your brief.
MIS1127 ATP text pages 20/9/05 11:38 AM Page 15
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Spectate or participate.
Logistical services.
ATP Sports Events is the logistics service provider for national
and international sports federations and organising committees,
whether this concerns ticketing, hospitality, accommodation or
transport. But we do much more: we offer clubs, federations and
umbrella organisations total concepts for trips and hospitality.
This means we not only look after the transport and
accommodation of the sportsmen and women, but also of the
officials, sponsors, supporters and the press.
ATP Hotel Solutions
“The hotel department at ATP alwaysrespond in good time to our questions and provides a suitableselection of hotels for us to choosefrom. The confirmations provide allthe details we need in a clear format.”
Hannah Baars
CAIB International Markets
Our dedicated hotel division has gone from strength tostrength, providing complete hotel solutions for manyof our clients.
Accessed through our consultants (and advanced technology) ATP Hotel
Solutions is serviced by specialist teams, who have extensive training and
knowledge. They can guide you through the reservation process,
ensuring all your requirements are achieved.
These teams have a database of thousands of hotels offering negotiated
discounted rates which will result in significant savings for your organisation.
ATP put you in total control of your hotel expenditure. To assist you in
gauging how competitive our service is, we capture each and every
transaction and produce intelligent information reports for you. At a
glance you will be able to see:
• Policy compliance
• Average rate achieved
• Spend by hotel and hotel group
• Spend by location
• Spend by cost centre/division
• Savings achieved
Whatever your current arrangements, our staff would be delighted to
discuss how we could improve on them. We can even provide a complete
policy review to indicate the level of savings you could expect by using
ATP to take care of your accommodation needs. We can also arrange a
‘Billback’ facility which many companies find invaluable.
For a totally bespoke service, you need look no further than ATP.
KEY BENEFITS:
- From B&B to 5* hotels
- Money saving initiatives
- Proactive account
management
- Free policy review and
hotel healthcheck
MIS1127 ATP text pages 20/9/05 11:39 AM Page 17
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Outstanding conference, incentive and group travel.
How we make your group event a success.
1. Clarify your objectives before starting.
2. Define and adhere to your budget.
3. Plan thoroughly.
4. Enforce security of ideas and information.
5. Maintain flexibility in planning and implementation.
6. Ensure efficient administration and attention to detail.
7. Brief principle participants fully.
8. Identify the optimum level of impact.
9. Communicate in the audience’s language.
10. Manage currency efficiently.
“The superb attention to detail andadvanced planning made for animmaculately delivered programme,which is what we have come toexpect from ATP over the 15 successful years of our partnership.”
Ricky Good, Group Sales Director
Bowater Home Improvements
ATP Group Travel
“ATP hit the ground running withtheir first convention in Palma, our50th Conference. They are a verywell organised team and are invaluable in the planning processes,costs, quality control and supportduring conventions.”
Keith Betton
Head of Corporate Affairs, ABTA
If you need to organise a large conference or animportant meeting, reward your employees for theirefforts or your clients for their years of trust, make ATP Group Travel your first call.
Conferences, incentive trips and group travel - all logistical challenges to
organise but with fantastic opportunities to encourage and inspire your
target audience.
Nothing motivates like travel and whatever your company culture and
whatever you need to achieve the ATP team have the people, technology
and skill to make it happen.
We can design and organise a conference, seminar, workshop or meeting
(including all the travel and accommodation requirements) from start to
finish or just selected elements - whatever meets your needs. We can
handle the registration of the conference, social programme and dinners,
hotel reservations and airport transfers. We can take a great deal of work
off your hands, allowing you to concentrate on the content of your
conference.
Our quality service is endorsed by the fact that we have been appointed
for three years in a row as the official travel partner for the Association of
British Travel Agents Annual Convention.
ATP International have handled major conferences and events for
Volkswagen Audi, ABN Amro and Pfizer.
Whether you have 5,000 people for a convention or are rewarding 25 top
staff, we know it’s important to get it right.
ADDITIONAL SERVICES:
- Visa service
- Passport service
- Currency exchange
MIS1127 ATP text pages 20/9/05 11:39 AM Page 19
10 11
Outstanding conference, incentive and group travel.
How we make your group event a success.
1. Clarify your objectives before starting.
2. Define and adhere to your budget.
3. Plan thoroughly.
4. Enforce security of ideas and information.
5. Maintain flexibility in planning and implementation.
6. Ensure efficient administration and attention to detail.
7. Brief principle participants fully.
8. Identify the optimum level of impact.
9. Communicate in the audience’s language.
10. Manage currency efficiently.
“The superb attention to detail andadvanced planning made for animmaculately delivered programme,which is what we have come toexpect from ATP over the 15 successful years of our partnership.”
Ricky Good, Group Sales Director
Bowater Home Improvements
ATP Group Travel
“ATP hit the ground running withtheir first convention in Palma, our50th Conference. They are a verywell organised team and are invaluable in the planning processes,costs, quality control and supportduring conventions.”
Keith Betton
Head of Corporate Affairs, ABTA
If you need to organise a large conference or animportant meeting, reward your employees for theirefforts or your clients for their years of trust, make ATP Group Travel your first call.
Conferences, incentive trips and group travel - all logistical challenges to
organise but with fantastic opportunities to encourage and inspire your
target audience.
Nothing motivates like travel and whatever your company culture and
whatever you need to achieve the ATP team have the people, technology
and skill to make it happen.
We can design and organise a conference, seminar, workshop or meeting
(including all the travel and accommodation requirements) from start to
finish or just selected elements - whatever meets your needs. We can
handle the registration of the conference, social programme and dinners,
hotel reservations and airport transfers. We can take a great deal of work
off your hands, allowing you to concentrate on the content of your
conference.
Our quality service is endorsed by the fact that we have been appointed
for three years in a row as the official travel partner for the Association of
British Travel Agents Annual Convention.
ATP International have handled major conferences and events for
Volkswagen Audi, ABN Amro and Pfizer.
Whether you have 5,000 people for a convention or are rewarding 25 top
staff, we know it’s important to get it right.
ADDITIONAL SERVICES:
- Visa service
- Passport service
- Currency exchange
MIS1127 ATP text pages 20/9/05 11:39 AM Page 19
12 9
Spectate or participate.
Logistical services.
ATP Sports Events is the logistics service provider for national
and international sports federations and organising committees,
whether this concerns ticketing, hospitality, accommodation or
transport. But we do much more: we offer clubs, federations and
umbrella organisations total concepts for trips and hospitality.
This means we not only look after the transport and
accommodation of the sportsmen and women, but also of the
officials, sponsors, supporters and the press.
ATP Hotel Solutions
“The hotel department at ATP alwaysrespond in good time to our questions and provides a suitableselection of hotels for us to choosefrom. The confirmations provide allthe details we need in a clear format.”
Hannah Baars
CAIB International Markets
Our dedicated hotel division has gone from strength tostrength, providing complete hotel solutions for manyof our clients.
Accessed through our consultants (and advanced technology) ATP Hotel
Solutions is serviced by specialist teams, who have extensive training and
knowledge. They can guide you through the reservation process,
ensuring all your requirements are achieved.
These teams have a database of thousands of hotels offering negotiated
discounted rates which will result in significant savings for your organisation.
ATP put you in total control of your hotel expenditure. To assist you in
gauging how competitive our service is, we capture each and every
transaction and produce intelligent information reports for you. At a
glance you will be able to see:
• Policy compliance
• Average rate achieved
• Spend by hotel and hotel group
• Spend by location
• Spend by cost centre/division
• Savings achieved
Whatever your current arrangements, our staff would be delighted to
discuss how we could improve on them. We can even provide a complete
policy review to indicate the level of savings you could expect by using
ATP to take care of your accommodation needs. We can also arrange a
‘Billback’ facility which many companies find invaluable.
For a totally bespoke service, you need look no further than ATP.
KEY BENEFITS:
- From B&B to 5* hotels
- Money saving initiatives
- Proactive account
management
- Free policy review and
hotel healthcheck
MIS1127 ATP text pages 20/9/05 11:39 AM Page 17
8 13
Significant savings on the finest hotels.
“Feet almost back on the groundnow. Fantastic trip, unbelievablegame. Madison Hotel was great for abit of sightseeing as well as stadiumtransfers and after match celebrations.”
Deborah Hopkins, Talk21.com
on returning from Liverpool’s
Champions’ League victory in Istanbul
ATP Sports Events
Examples of forthcoming attractions:
World Cup & European Championships
Leading Spanish & Italian club football
Formula 1 - including Monaco
UK Football - Premier League
International cricket
Tennis - Wimbeldon & Roland Garros
Golf - The Open, US Masters
Horse Racing - Royal Ascot, The Derby
Silverstone Race Day Experience
Skiing breaks - great incentive schemes
Golf - Old Course Experience
Need to entertain important customers at top events?Or are you the sports federation looking to organisetransport and accommodation for a team? ATP SportsEvents are a major player in the sports sector of thetravel market.
Outstanding credentials.
ATP have excellent relationships in the world of sport and are now the
preferred travel partner of the Football Association, the Professional
Footballers Association, as well as looking after the travel arrangements
for Everton FC and a number of other Premiership football clubs.
Organisations with members that have the highest expectations when it
comes to providing the very finest that travel can offer.
Internationally we handle AFC Ajax Amsterdam, the Dutch Olympic
Committee, World Cup Football Under 20’s and many, many more.
Outstanding events.
Whether you are a blue chip company or a sports organisation, we can
deliver you interesting and exciting offers to some of the most diverse
sporting events around the world. A weekend in Barcelona with the
opportunity to attend a home match of the Catalan star team at the Nou
Camp stadium for example. Perhaps a relaxing 5 star beach holiday in
Dubai is made even more special by watching the Rugby Dubai Sevens or
explore the international glamour of the Monaco Grand Prix.
If you want a golf event organised or decide to take a management
meeting to some of Europe’s leading sporting venues, leave it to us.
Whatever you want to do, you can rely on us for the professional
arrangements you need to take your clients and colleagues to the top events.
Speak to us for single event arrangements or to help you structure a year
long incentive and hospitality programme. There is no one better than
ATP Sports Events to meet your brief.
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14 7
Time to relax.
Trade partnerships
Licences:ABTA - Association of British Travel Agents
ATOL - Air Travel Organiser’s Licence
ATOC - Association of Train Operating Co’s
IATA - International Air Transport Association
IMA - International Meeting Association
Memberships:GTMC Guild of Travel Management
Companies (formally the GBTA)
NAITA National Association of
Independent Travel Agents (trading
as Advantage Travel Centres)
ITM Institute of Travel Management
ACTE Association of Corporate Travel
Executives
Industry Awards:Business Travel WorldBest Business Travel Management Company2004 (turnover under £200m)
Best Business Travel Agent 2001 (turnover under £100m)
Best Business Travel Agent 2000 (turnover under £100m)
Best Business Travel Agent 1999
Agent Achievement Awards - Travel WeeklyBest Business Travel Bookable Website 2004Best Business E-Commerce Website 2002Best Business Travel Training Programme 2001Best Sales & Marketing Programme 2001
BTBest E-Commerce Site 2000Best E-commerce Site 1998
ATP are a key member of GlobalStar TravelManagement, a worldwide partnership of leading travel management companies, linked together in aformal business structure. Its aim; to deliver even morebenefits to you.
The structure represented by the GlobalStar partnership allows ATP to
respond quickly and responsively by ensuring excellent local service and
a first rate level of cultural understanding at destination points.
Simply put, it effectively connects key people in strategic geographical
locations who know how to maximise the 'on-the-ground' benefits for you.
The combined strength and reach of this network creates substantial
purchasing power - over $5 billion in ticket sales - much to the advantage
of our customers.
GlobalStar's latest initiative, for example, is the creation of a 'global fares
database' of negotiated fares. It gives clients access to a bank of
'discounted fares' with major airlines negotiated locally by partners
throughout the world.
Always keeping the interests of our business travellers at heart, we track,
debate and lobby both UK and EU government when we feel your rights
need protecting. In addition, you will find us registered with all key
industry memberships and holders of necessary licences with leading
travel organisations.
We take our GlobalStar and other partnerships very seriously, to ensure
our clients get the maximum benefit. We hope you’ll agree there are
compelling reasons to let us be your partners too.
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6 15
Fostering global partnerships.
ATP Leisure Travel
“ I will definitely be in touch when Ineed further help on flights etc. Withsuch fantastic, friendly service whywouldn’t I come back?”
Dani Jefferies
A weekend away, a golfing break or an action-packedholiday on the ski slopes - at ATP Leisure Travel, there isa world of holiday choice available to you.
Your leisure time is precious and our objective is to ensure your trip is as
carefree and successful as we can make it. When you book with ATP
there are enthusiastic employees who know what they are talking about,
surprising offers and many tempting ideas to put you in the mood
straightaway.
Because ATP are independent we can select the best, most beautiful and
most attractive possibilities for you. This applies to your hotel, your flight
and all other elements that make your holiday so special.
As we have different travel disciplines in a single company, we can provide
the solution you seek. Typical favourites include a luxury 5 star trip to
Portugal or Spain playing golf on some of Europe's finest courses. Or, if
you like to be in on the action, a ski weekend can be arranged at any ski
resort of your choice - including the most premier names such as
St. Anton, Lech or Gstaad.
We can also offer you access to some of the most select and exotic
destinations in the world.
Whatever you are looking for as a holiday or leisure break we have
the experience and knowledge to find you just the right trip at the
perfect price.
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16 5
KEY BENEFITS:
- FREE software
- Proven savings
- Pre-trip reporting
- Post-trip reporting
Innovative products
“Self-booking does help. Before weused to be on the phone to theagency and we have also usedExpedia and Opodo in the past...these could give you details but youcould not always get the flights.”
Angela Murray
The Morse Group
A Ticket Window user
ATP lead with technological solutions in a changingmarket. Our IT experts have developed a number ofexclusive products. Unlike most of our competitors, wemake no charge for using any of our software systems.This means your trips can be booked quicker, cheaperand more efficiently.
Ticket Window - for travel bookers.
The most established of our online offerings, this uses client/server
technology, has an ‘easy’ mode for new users and a professional mode
for the more experienced. It features an interface directly to a Central
Reservations System, is aimed at the client who wants close control over
travel expenditure and is looking to show a return on air fare savings. It
also has hotel, car hire and seat allocation capabilities.
Corporate Traveller - for both bookers and travellers.
Completely browser based this offers most of the functionality of Ticket
Window but is designed for the occasional as well as regular booker. It
can be used by travellers, secretaries or travel bookers with equal ease
and a minimum of training. Traveller profiles and Management
Information Systems are integral elements of both Ticket Window and
Corporate Traveller, as is travel policy compliance and email authorisation.
Both systems also offer hotel, rail and car reservations. Corporate
Traveller also provides an interface to the many low-cost carriers now
operating in the European marketplace.
ATP ReturnTrip.com - for low-cost point-to-point bookings.
This new system caters to the market need for a booking system which
operates with little or no agent intervention to book simple itineraries.
For use on UK and European bookings it covers low-cost and scheduled
carriers all in one view. It gives easy online access at a very low booking
fee. As with Ticket Window and Corporate Traveller, it can display and
book from the full range of ATP negotiated fares, as well as the 10 million
fares that the airlines publish. Ideal for businesses that want a simpler low
cost option for itineraries that need little agent help.
Online booking tools.
Meeting client challenges.
Savings of £140,000 made in just six months.Our technology combined with buying power has already reduced customer' travel
costs many times over.
Take the case of TTPCom, a technology company who were looking for savings. By
comparing their route deal prices against those we secure through our Ticket Window
technology, they soon realised there were big savings to be made. Ticket Window was
given to them for free and they saved £140,000 in just six months.
Another ATP satisfied customer! Now what can we do for you?
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4 17
Fast, accessible, friendlytechnology that’s free.
Emergency Tracking System
- for pinpointing staff whereabouts.
ATP now provides a simple, easy to use
interface to allow authorised users to
identify where individuals are at any
time. They can search by date, flight,
country, city or airline and provide a
report.
Management Information System
- for analysis and reporting.
ATP's sophisticated Management
Information System provides the reports
you need, when you need them. We can
also provide a full analysis of your
worldwide travel spend via GlobalStar
and make it available to your managers
via the internet.
“Have just got back from Seville and
wanted to thank you for arranging
another superb President’s Club. From
the selection of Seville, ground visits
and the execution of the weekend you
have once again been consummate
professionals, ensuring all our
winners had the time of their lives.”
Andrew Holmes
Business Development Director
Chubb UK, Ireland & Southern Africa
Our customers
“Once again I would like to praise the
team and the set up you have. Your
work may not be acknowledged as
frequently as it should be, but I can
assure you that the teams work and
dedication is greatly appreciated.”
Paul Fernandez
Halliburton KBR
ATP’s UK clients embrace a wide range of industry sectors and include:
Aberdeen Asset Management
ANZ Investment Bank
ARM
Balfour Beatty
Boeing Corporation
Caterpillar UK
Charterhouse Bank
Chubb Group
Debenhams
French Connection
Grattan
Grosvenor Estates
Global Asset Management
Halliburton KBR
Halliburton ESG
Hudson Global Resources
ICAP
Kuwait Investment Office
Message Labs
New Star Asset Management
Novell UK
Pitney Bowes
Professional Footballers Association
Skanska
Stolt Offshore
Technip Offshore
The Football Association
TK Maxx
TTPCom
ATP’s European clients include:AFC Ajax Amsterdam
DHL
Heineken
ING Group
L’Oreal
Pfizer
PricewaterhouseCoopers
The Dutch Government
Tommy Hilfiger
Volkswagen
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18 3
What ATP can do for you
“The industry awards and accolades we’ve received say plentyabout our success in delivering aninternational service.”
Bob Morgan
Director of International Development
ATP are part of a fast-growing international network,giving us breadth and wider scope to help our clients.
In 2004 ATP was recognised as the 'Best Business Travel Management
Company under £200 million Turnover' by Business Travel World
magazine, and 'Best E-Commerce Bookable Site Business Travel’, awarded
at the Travel Agent Achievement Awards. Particularly gratifying so early in
ATP’s history.
With a turnover in excess of €500 million, ATP are not only one of the
fastest growing travel management companies, but also one of the
largest in Europe.
We are part of the GlobalStar network which provides complete 'global
reach' and helps provide customers with a local advantage wherever they
are in the world.
We have our own offices in the Netherlands, Belgium, the USA, France,
Norway and 6 locations across the UK.
It is our belief that we are right for your travel needs because we bring you:
• technology that continues to set the pace in the industry
• long-established and powerful supplier relationships, resulting in the best
possible terms, including specially negotiated bulk air fares and hotel rates
• account handling which is of the highest calibre
• national and international cover through our ATP and GlobalStar networks
• and an unmatchable range of ancillary services.
KEY POINTS:
- Award winning service
- Top 10 UK travel
management company
- 6 UK offices
- Global reach through
GlobalStar
Best Business TravelManagement Company
under £200 million turnover
Best E-CommerceBookable Site Business Travel
The experience to deliver.
GOING THE EXTRA MILE ... OR TWO!Pulling out all the stops is never a problem for our clients as Steve Murphy of ATP will bear out. He is dedicated to
delivering passports, tickets and visas 24 hours a day, seven days a week. When a call came in from Ross McRae, a
client from Subsea 7, telling us "we have a compassionate emergency on our hands and need a passport in Rio fast",
we called on Steve. Despite the fact it was the weekend, he was on a plane in 2 hours and delivered the passport on
time. Ross thanked us for resolving a very delicate matter with professionalism and urgency.
But then, that's what we're here for!
Graham Ramsey Adam Knights Ian Sinderson Bob Morgan Gary Hance
MIS1127 ATP text pages 20/9/05 11:35 AM Page 5
Achieving global reach.
ATP offices GlobalStar offices
2 19
The ATP team
“We are particularly impressed by
your use of technology to deliver clear
savings and we feel ATP share our
values relating to our customers.”
Peter Jessup
Vice President of Supply Chain
Stolt Offshore
At ATP you do business with experienced teams of permanent contacts. You get personal service carriedout in accordance with the travel policy of your organisation, and tailor-made to your needs. ATP staffensure your travel expectations are not only met butexceeded.
GRAHAM RAMSEY - Chief Executive Officer
Graham has held various senior management positions and has worked
in Europe, the Far East and South Africa. The early part of his career was
in publishing, most notably as Chief Executive of Link House. He went on
to run a fully listed PLC, taking the travel interest into ATP and helping to
establish this company as a major international player.
ADAM KNIGHTS - Sales Director
After 5 years heading Sales & Account Management, Adam was appointed
to the board in 2005. At Seaforths Travel he diversified the business by
exporting the successful oil and gas model to a number of new sectors.
He previously worked for American Express and Trailfinders.
IAN SINDERSON - Director ATP Sports Events
Ian transferred into ATP in 2003 after 5 years as Managing Director of
TelMe Farebase, building the travel technology business from a standing
start. Now he is building the Sports Events division from a similar stage.
GARY HANCE - Director of Yield and Technology
Gary is the architect of our highly successful and industry leading
technology. His breakthrough began when oil industry needs for an on
call service led to the creation of a bulletin board-based online booking
tool in 1995. ATP’s online tools continue to move forward and Gary sits on
the GTMC Technology Working Party as well as ATP’s Board.
BOB MORGAN - Director of International Development
Bob was previously Managing Director at Ayscough Travel before it
merged with Seaforths Travel to form ATP. His responsibilities include
supplier relations and negotiations, GlobalStar and international
developments.
Mike BeacherDirector of Finance andCompany Secretary
David McHardyRegional Operations Manager
Jennifer HansenRegional Operations Manager
MIS1127 ATP text pages v2 27/9/05 12:24 PM Page 3
Contents
2-3 What ATP can do for you
4-5 Innovative products
6-7 Trade partnerships
8-9 ATP Hotel Solutions
10-11 ATP Group Travel
12-13 ATP Sports Events
14-15 ATP Leisure Travel
16-17 Our customers
18-19 The ATP team
20 Contact us
No better choice for business travel.
ATP International is one of the most exciting and dynamic brands in the
travel world, with offices in 5 European countries as well as the USA and
a combined turnover exceeding €500 million. In the UK, it is a top ten
travel management company with over 1600 business customers, ranging
from oil companies to major retailers, construction to technology, sports
to finance and including household names and major industrial players.
We have achieved our success by leading the way with state of the art
booking systems, by having top people handling our clients and by
maintaining superb relationships with airlines, hotel groups and other
suppliers to ensure your travel pound goes that much further.
You can read about online technology that is the envy of our competitors
on pages 4-5. From industry leading products like Ticket Window and
Corporate Traveller to our brand new ATPReturnTrip.com.
When it comes to group travel we also excel in organising exciting and
successful conferences, seminars and incentive trips to unique places.
Combine this with the fact that ATP Sports Events have access to all main
sporting occasions in the UK and worldwide and you can see why our
clients use us again and again as providers of the complete travel
experience.
Contact us now...
UK - OPERATIONS CENTRES
London and SouthRivercastle House, 10 Leake Street,London SE1 7NNTel: 0870 990 6900 Fax: 0870 990 6901
Midlands and EastOswald House, Southtown RoadGt. Yarmouth, Norfolk NR31 0JBTel: 0870 725 9270 Fax: 0870 990 6798
Lower Court Hardwick Business ParkNoral Way, Banbury, Oxfordshire OX16 2AFTel: 0870 460 3437 Fax: 0870 460 3438
North and ScotlandBridge House, 58 Bridge Street,Aberdeen AB11 6JNTel: 0870 720 2100 Fax: 0870 725 9264
Lodge House, Lodge Square,Burnley BB11 1NNTel: 0870 460 3567 Fax: 0870 460 3569
North West2nd Floor, South Court, Sharston Road,Manchester M22 4SNTel: 0870 460 3451 Fax: 0870 460 3538
WORLDWIDE - OPERATIONS CENTRES
ATP, The Advanced Travel PartnerBeechavenue 101,1119 RB Schiphol-Rijk, The NetherlandsTel: +31 20 20 11 475
ATP, The Advanced Travel PartnerPlaslaar 34, 2500 Lier, BelgiumTel: +32 3 491 8960
ATP, The Advanced Travel Partner9, avenue Alexandre Maistrasse,F92500 Rueil Malmaison, FranceTel: +33 141 398 888
ATP Travelnet, The Advanced Travel PartnerStokkamyrveien 13, N-4313 Sandnes,NorwayTel: +47 51 96 11 60 66
ATP International USA, Inc.195 Church Street, 11th Floor,New Haven, CT 06510, USATel: +1 866 360 287
SALES OFFICES
Business Travel 0870 725 9270Hotel Solutions 0870 725 9263Group Travel 0870 990 6023Sports Events 0870 990 6787Leisure Travel 0870 990 602220
MIS1127 ATP text pages 20/9/05 11:33 AM Page 1
Travel management that harnesses the power of technology.
Technology
People
Skill
Rivercastle House, 10 Leake Street,London SE1 7NNTel: 0870 990 6900 Fax: 0870 990 6901www.atpi.comRegistered in England No: 2515255
www.atpi.comMIS1127 ATP Cover 19/9/05 6:57 PM Page 1