Transport Handbook 2010

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    Irish Wheelchair Association

    Transport Handbook

    Foreword

    This book was written for IWA drivers, staff members and volunteers. It is notintended as a definitive work in bus and transport safety, and should not be taken assuch.

    In the absence of relevant statutory legislation, we hope it provides a guide for safelytransporting people with physical and sensory disability.

    IWA would like to thank the following for their assistance in the production of thisbooklet

    Unwin Safety Systems

    Ricon Corp

    Tony MaherNational Transport OfficerIrish Wheelchair AssociationDEC 2009

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    ContentsPage

    INTRODUCTION 3

    VEHICLE ROADWORTHINESS 4

    VEHICLE MAINTENANCE 5

    TAX, INSURANCE AND LICENCES 6

    WHEELCHAIR PASSENGER LIFTS 7

    WHEELCHAIR CLAMP SYSTEM OPERATION 9

    ACCIDENTS 12

    FIRE SAFETY 14

    EMERGENCY EVACUATION 15

    ROAD SAFETY 16

    PROGRAMME ASSISTANTS DUTIES 20

    APPENDICES 21

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    1 Introduction

    The purpose of this manual is to ensure that all IWA personnel who drive or workdrivers/ assistants have a clear description of their respective duties andresponsibilities. It takes into account the different situations which may arise whentransporting passengers with physical and sensory disability. Personnel operatingIWA vehicles require proficiency in areas such as:

    Operation of passenger lifts Use of clamping and restraining equipment

    These are elements which are not usually encountered in other areas of passengertransport and require clear guidance.

    By adhering to the practices and procedures outlined in this booklet, it is intendedto ensure that our members will continue to be professionally and safelytransported in our vehicles at all times.

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    2 Vehicle Roadworthiness

    All drivers are responsible for ensuring that their vehicles are roadworthy priorto the commencement of a journey. This requires the driver to undertake the

    following:

    DAILY CHECKSBefore every journey, each driver should conduct a pre-drive safety check toinclude:

    Fuel Fuel additive Oil level Coolant level Brake fluid level Tyres Steering Brakes.

    WEEKLY REPORTSA weekly report sheet must also be completed for each vehicle and kept on filelocally (See Appendix A). The weekly report also serves as an equipment check.

    MONTHLY REPORTSA Monthly Report must be completed on the last working day of each month foreach vehicle and returned to the National Transport Officer in Clane. (See Appendix

    B)

    VEHICLE/LIFT DEFECTSAll vehicle/lift defects should be acted upon. If the defects are consideredserious enough, then they should be immediately remedied. If the defects donot warrant the vehicle's removal from service, they should be recorded on theweekly reports and arrangements put in place to carry out repairs. All defectsshould be reported to local management. If local management is unsure how todeal with a lift or vehicle fault they should contact the National Transport Officer.

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    3 Vehicle MaintenanceAll drivers must ensure that vehicles be maintained as per the following:

    VEHICLE MAINTENANCE SCHEDULEMercedes Every 45,000 km /12 months which ever

    comes first

    Ford Transit 06 vintage

    and newer

    Every 25,000 km/12 months which evercomes first

    Ford Transit 05 vintage

    and older

    Every 20,000 km /12 000 km or 12 monthswhich ever comes first

    Please contact National Transport Officer in relation to any other vehiclemakes not mentioned above.

    TYRESIt is the policy of IWA to provide a nationwide call out system for puncturerepair or tyre replacement. The number of this service must be displayed oneach bus. The current contract is with Hanover tyres. Please note that AA can becalled if assistance is required with a puncture.

    Please note the current legal limit for tyres is 1.6mm tread depth.

    Tyre Pressures

    See below table for recommended tyre pressures

    Ford Transit 45 psi Front 60psi rear

    Mercedes Vario 90psi Front 75psi rear

    LIFT MAINTENENANCE

    Lifts are required to be serviced at six monthly intervals.

    RECOVERY /BREAKDOWN SYSTEMA national recovery system is now in operation for our fleet. In the event of abreakdown, please contact the service operator. This number should bedisplayed on each bus.

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    4 Tax, Insurance and Licences

    TAXATION

    All buses must undergo an annual road worthiness test before they can betaxed.

    Requirements for Certificate of Road Worthiness Cert:

    Vehicle Licencing Certificate

    Previous years Cert

    Requirements to tax a vehicle: Vehicle Registration Certificate/Vehicle Licencing Certificate

    Certificate of Road worthiness Current Certificate of Insurance Appropriate fee.

    INSURANCE

    IWA provides fully comprehensive insurance on all buses.

    Conditions for insurance are: That the driver is aged between 25 and 70 That the driver has a full and up to date licence. A provisional licence is not

    acceptable That the driver has a clean driving licence Prior to any driver commencing work, whether paid or voluntary, an additional

    drivers form and a photocopy of their licence must be forwarded to theNational Transport Officer.(See appendix C)

    IWA buses may only be used on Association business. If they are used for anyother purposes the insurance cover is not valid.

    LICENCES

    All drivers must have appropriate current licences. Drivers with D1 licences arepermitted to drive our larger buses (eg Mercedes, Iveco) up to a maximum of 16passengers. Drivers with B licences are permitted to drive Transit type buses up toa maximum of 8 passengers.

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    5 Wheelchair Passenger Lifts

    One of the most distinctive elements of a driver's duties in IWA is the use of

    passenger lifts for wheelchairs and in certain cases ambulant passengers. It isessential that the driver is completely familiar with all lift operations. The followingguidelines must be adhered to:

    GUIDELINES FOR USING AN INTERIOR RICON LIFT( See Appendix C,D)

    The wheelchair lift must be used by a competent trained person

    Ensure that the vehicle is safely parked and positioned and that the handbrake ison

    Ensure the ground is level where the lift will operate and that there are noobstructions

    Ensure that you provide enough space for the lift to operate and that there is alsoenough space for passengers to access or leave the lifting platform.

    Be aware of your surroundings and avoid risks to pedestrians.

    Be aware of traffic movements about you and your vehicle.

    Open the vehicle rear doors and ensure that they are locked in position, openright round to 270 degrees and latched to vehicle side or if at 90 degrees use apositive check strap. Never allow the vehicle doors to hinge freely about you,your passengers or into oncoming traffic.

    You are now in control of the area where you will operate the lift. It is importantthat you restrict any movement of others in this area, be vigilant at all times.

    Remove the lift control pendant from its holder, use the wander lead to positionyourself out of the area where the lift will deploy. (never use the control pendantwhile it is still in its holder, your clothing ora person could become entangled inthe lift mechanism).

    Depress the DEPLOY control, the lift platform will deploy from the vehicle andstop automatically at floor level.

    Do not use the lift if an unsafe condition exists.

    Do not use the lift if abnormal noises are present, eg, grinding, grating orclonking.

    Standing clear use the DOWN control to lower the platform to the ground fully,ensuring that the rear roll-stop is deployed to ground level

    Make sure to inform those inside the vehicle that the lift is at ground level, toavoid misunderstanding.

    The lift is capable of lifting a wheelchair with passenger and an attendant,provided there is sufficient room on the platform and that the safe working load(S.W.L.) OF 300 kg is not exceeded. Remain on the ground in control of the liftand the lift deploy area.

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    The passengerswheelchair should fit on the lift platform without interfering orcoming in contact with the bridge plate at the front and the roll-stop at the rear ofthe platform. Also the wheelchair must fit in width and be inside the side lips andclear of the handrails.

    Always request or assist the passenger in applying the brakes on their

    wheelchair, in the event of a power chair inform the person that their power mustalways be switched off (always switch of the power).

    Use the UP control to raise the platform, ensuring that the rear roll-stop engages,continue to vehicle floor height.

    Ensure the wheelchair brakes are deployed and pass the wheelchair passengerinboard to the escort or attendant.

    Using the STOW control, the lift platform will fold and stow in the vehicle, ensurethat the lift stows fully and that the bridge plate is latched (you will hear the bridgeplate drop onto its latch)

    Disengage the wheelchair brake and pass the wheelchair inboard to the escort or

    attendant. Using the STOW control, the lift platform will fold and stow in the vehicle, ensure

    that the lift stows fully and that the bridge plate is latched (you will hear the bridgeplate drop onto its latch)

    Never leave a lift unattended at ground level

    Ensure you know how to manually operate the lift

    LIFT MAINTENANCE

    Lifts should only be maintained in approved outlets. A list of these outlets isavailable from the National Transport Officer.

    LIFT TYPE MAINTENANCE SCHEDULERicon Every 6 monthsRatcliff Every 6 months

    Please note that the Ratcliff lift requires regular lubrication and spray. Grease/oillubricant is the most suitable for this task. Lubrication should be applied every

    two weeks. The operator's manual outlines where to lubricate on the lift.

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    6 Wheelchair Clamping and Passenger RestraintsThe importance of properly restraining all passengers during transit cannot beover-emphasised. Even at very low speeds, passengers who are not restrained

    present a great danger to themselves and other passengers in the event of anemergency stop.

    The following clearly illustrates this point:A vehicle travelling at 30m/48km per hour that is forced to make an emergencystop will propel a wheelchair passenger at a force of 20 times the combinedpassenger and wheelchair weight.

    Put in practical terms, at 30 mph/48 km/h the unrestrained passenger whoweighs 75kg and who is in a wheelchair weighing 50kg will be propelled at aforce equivalent to 2.5 metric tonnes: 75kg + 50kg = 125kg x 20 = 2500 kg (2.5tonnes)

    RESPONSIBILITIESIt is the driver's responsibility to ensure that all passengers are correctlysecured. This, however, does not exclude programme assistants from fittingclamps and restraints. Prior to the commencement of each journey, no matterhow short, all passengers in wheelchairs must be independently and securelyrestrained by means of:

    Wheelchair restraints Passenger restraints.

    Manual ChairsAll manual chairs must be secured by: Metal Clamps/4 point tiedowns Passenger restraints.

    PowerchairsAll power chairs must be secured by: 4 way ties Passenger restraints.

    Never use metal clamps to secure power chairs.

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    SAFETY CONSIDERATIONS FOR CARRYING WHEELCHAIRS IN VEHICLES

    Wheelchairs must never travel facing sideways When facing forward the wheelchair must be secured firmly to the vehicle floor Rearward facing wheelchairs are permissible but only in certain conditions and

    in certain vehicles The wheelchair occupant should be secured by a suitable passenger restraint,

    separately anchored to the vehicle from the wheelchair A posture restraint that may be attached to the wheelchair is not a passenger

    restraint and will not give sufficient protection in a crash situation Lap belts alone provide less protection than a lap and diagonal belt system and

    should be actively discouraged The minimum wheelchair space on all accessible transport should be 1300 x

    750mm to allow the restraint systems to function as they are designed to do Unoccupied wheelchairs and associated goods must be secured within the

    vehicle to prevent them becoming projectiles in the event of an accident.

    GENERAL GUIDELINES

    All metal clamps should beattached at the centre of gravityof the chair. This is usuallyfound one quarter distancefrom the rear axle and the frontwheel upright. It isrecommended to mark thispoint on the chair

    Only use hands to tension metal clamps, do not use feet or tools etc Ensure wheelchair tyres are properly inflated. It is good practice to have a

    pump in each centre for this purpose.

    It is recommended to use 4 way ties instead of manual Clamps wheneverpossible

    Certain wheelchair designs may prove to be very difficult to secure properly.

    In such cases please contact the National Transport Officer with the make and model of the wheelchair in question Clamps should not exceed a plus or minus twenty degree angle Ensure that blue Unwin fourway ties are used on wheelchairs up to 80kg weight,

    and red UNWIN four way ties are used on wheelchairs up to 120kg weight

    Target Areafor Clamps

    Castorupright

    Mid point

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    Attach clamps/4 point tiedowns to the main frame of the wheelchair not to detachable areas

    such as footplates/support bars. An angle of

    around 45 from the floor should be achievedin respect of the tiedowns.

    Remember to place two fingers on passengersshoulders prior to securing the Klunk Klipattachment on passengers restraints.

    STORAGEIt is the driver's responsibility to ensure that all equipment is safely stored. Clamping andand passenger restraints are heavy and bulky and can be a serious safety hazard unless.

    Secured on vertical tracking on side walls of bus Secured in containers which are clamped securely to tracking Securely placed on floor tracking, taking care not to place equipment where it

    may cause an obstacle.

    MAINTENANCE Regularly inspect all equipment for damage, wear or malfunction. If any problems

    are identified replace it immediately ALL webbing and components can be cleaned as necessary. Care should be

    taken to prevent contaminat ion of the webbing with polish, oils and chemicals To clean the webbing use warm soapy water and a clean soft cloth. Rinse with

    clear water, and allow to air dry. To disinfect, use a mild spray disinfectant, do notuse products containing bleach. IMPORTANT When cleaning or disinfecting donot immerse buckles or rail fittings disinfectant or water

    If the vehicle is involved in an accident when any restraints are deployedremove them from service and replace immediately.

    PASSENGER CO-OPERATIONIn the event of a passenger refusing to allow their wheelchair to be clamped orrestraints to be fitted, the driver should stress the potential danger this action may causeto themselves and to other passengers.

    If the problem still persists, the driver will inform the passenger that they cannotcarry them on the bus and report the incident to the local management. Only underextreme medical grounds will the non-fitting of passenger restraints be considered.Under no circumstances will the non-fitting of wheelchair restraints be accepted.

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    7 Accidents

    This section covers what you must do if you have been involved in an accident,

    whether with another vehicle, another user of the road and/or with an object along theroad. It also outlines what to do if you come across an accident.

    WHAT DRIVERS MUST DO AT AN ACCIDENT OR IN AN EMERGENCY

    If you are involved in an accident, you must stop your vehicle and remain at thescene for a reasonable time. If vehicles are blocking the roadway or posing adanger to other road users, the roadway should be marked and the vehicleshould then be removed as soon as possible.

    If you are asked by a Garda, you must give your name and address, the addresswhere the vehicle is kept, the name and address of the vehicle owner, thevehicles registration number and evidence of insurance, such as the name ofyour insurance company or a disc or motor insurance certificate. If there is noGarda at the scene, you must give this information to any person involved in thecrash or, if requested, to an independent witness.

    If you or another person are injured and there is no Garda at the scene, theaccident must be reported to the nearest Garda station.

    If the accident damages only property and there is a Garda in the immediatevicinity you must report it to the Garda. If there is no Garda available you mustprovide this information to your Line Manager/Transport Manager.

    Take care when moving damaged or broken-down vehicles and make everyeffort to warn oncoming traffic of the accident.

    You can warn them by using your hazard lights.

    If you need to ask for another road users help to warn traffic, do so right away.

    If you have a reflective advance-warning triangle, (IWA buses must have one),place it on the road far enough from the scene of the accident to give enoughwarning to approaching traffic.

    When placing a triangle you should take account of prevailing road conditions,traffic speed and volume. This is particularly important on motorways and dual-carriageways.

    If the breakdown occurs near a bend in the road, make sure you give warning totraffic on both sides of the bend.

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    Leaking fuel from a crashed vehicle is dangerous, so be careful approaching anyvehicle after an accident.

    Carry a high visibility vest or jacket and a torch in your vehicle. If there is anaccident, wear the vest or jacket and use the torch to alert other road users of

    your presence.

    WHAT TO DO IF YOU ARRIVE AT A SCENE OF AN ACCIDENT

    Do remain calm.

    Do switch off the engine and apply the handbrake..

    Do use a reflective advance-warning triangle

    Do switch on hazard warning lights and parking lights Do make sure you are safe as you try to help others.

    Do make sure others are safe, however you shouldkeep any injured people

    warm, by placingcoats or rugs around them.

    Do organise bystanders to warn oncoming traffic from both directions, if this hasnot alreadybeen done. Be particularly careful at night so that people giving help are visible

    (by wearing reflective armbands or bright clothes or carrying lit torches).

    Do call for help. Contact the emergency services on 999 or 112.

    .

    Dont panic, assess the situation before taking action.

    Dont stay at the scene if there are enough people helping and keeping it undercontrol

    Dont get injured yourself ,park your vehicle safely out of the way

    Dont move an injured person unless there is a risk of fire or of the vehicle turningover.

    Dont attempt to lift a car off an injured person without help

    Dont remove helmets from injured motorcyclists. Neck injuries are common inmotorcycle collisions and any attempt by inexperienced people to remove thehelmet may leave the injured person paralysed from the neck down.

    Dont allow anyone to smoke at, or close, to the scene

    Dont give an injured personanything to eat or drink

    REPORTING

    ALL ACCIDENTS MUST BE REPORTED. See Appendix E in relation relevantinformation required after an accident

    Please complete as soon as possible:

    IWA Accident report form and return to local management Insurance Accident report form and return it to the National Transport Officer, Clane.

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    8 Fire Safety

    Equipment

    All our larger buses eg Merc vehicles must have two 2kg foam extinguishers andtwo fire blankets fitted at the front and one at the rear of the bus.

    All our Ford Transits must have one 2kg foam extinguisher and one fire blanketfitted at the front and rear of the bus.

    All buses must have a glass cutting and wheelchair/passenger restraint cuttingdevice

    Responsibilities

    Every driver and escort must be familiar with the use of the fire extinguisherand its location. It is the driver's responsibility to check the fire extinguisher on aweekly basis. Fire extinguishers/ fire blankets must be servicedannually/inspected. It is recommended to co-ordinate this service with theannual check of extinguishers in our centres

    Ensure no flammable substances, especially spare fuel are carried on the

    vehicle

    Remove any litter from bus at the earliest opportunity

    Where applicable, ensure the battery isolation switch and fuel isolation switch isin working order

    Ensure doors are not locked but closed before taking off

    A very high percentage of vehicle fires are caused due to mechanical causes.Always ensure that repairs relating to electrical or fuel components are carriedout in a speedy manner.

    A NO SMOKING POLICY IS TO BE MAINTAINED ON VEHICLES AT ALLTIMES.

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    9 Emergency EvacuationIn the event of an accident or fire where an emergency evacuation is required, themost appropriate way to evacuate will depend on the:

    Nature of the accident Degree of mobility of passengers Vehicle Model

    Therefore, drivers and escorts will have to carry out their own judgement at thescene of the incident. The following guidelines have taken into account differentscenarios andmay provide assistance in an emergency situation. In the vast majorityof incidents, the emergency services should be called and they will deal with the situationwith situation on their arrival

    In the event that you need to remove passengers off the bus prior to arrival ofemergency services eg fire which is threatening safety of passengers

    Turn off vehicle Apply brakes Apply fuel isolation switch in front of vehicle where applicable Remove passengers with least mobility difficulties first. Passengers should if possible exit the vehicle as they would normally do, if

    this is not possible decide on the most appropriate exit.

    Evacuation by rear doors

    Use the lift in normal mode to evacuate people via the rear. In the vast majority ofemergency scenarios, it will be possible to use the vehicle lift in normal mode

    In the less likely scenario of not been able to use the lift in normal mode, use themanual mode toplace the lift platform half way between the vehicle floor level andthe ground. Proceed to lift passengers in their wheelchairs in two stages (1) fromthe vehicle floor level onto the lift platform and then (2) lift the wheelchairpassenger to the ground. Remember considerable time is saved in evacuating awheelchair user when they do not have to removed from their chair.

    Evacuation by side or front doors

    In the event of not being able to evacuate wheelchair passengers at the rear ofthe vehicle, either the front or side exits may have to be used. In such scenariospassengers may firstly have to be removed from their wheelchairs and then thepassenger will have to be manually removed from the vehicle. While this is theleast preferred option, circumstances may necessitate such action.

    Seek help from passers by. When outside of vehicle, bring passengers a safe distance from vehicle Call emergency services 999/ 112 Do not re-enter bus for personal belongings. Do headcount of passengers

    It is recommended that evacuation of vehicles should be practiced in conjunction withfire drills.

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    10 Road Safety

    DRIVING SKILLS

    Drivers must take into consideration that their driving habits directly affect the safetyand comfort of passengers. A bus travelling in a straight line under normalconditions is relatively stable. However when a driver:

    Accelerates Brakes Changes direction

    forces are applied to the vehicle and it's passengers. Wheelchair users are particularlyexposed to the effects of these forces. Sudden or excessive acceleration, steering and

    braking will shift the centre of gravity of the vehicle and place excessive force on thevehicles tyres, suspension and passengers. Heavy braking while cornering can bring avehicles components very close to its design limits and catching a kerb or a raisedmanhole cover could lead to the vehicle overturning or going out of control. Thereforeall acceleration, braking and steering should be:

    Smooth Controlled.

    Always reduce speed and select the appropriate gear prior to entering:

    Bends Roundabouts Corners.

    Avoid braking and turning at the same time except if travelling at a low speed.

    Remember you cannot influence elements such as road conditions and seventy ofbends. However you can control the manner in which the vehicle is driven.

    SPEED LIMITS

    The speed limit for buses on all roads, including motorways, is50mph/80km/h. It is recommended that drivers do not drive a vehicle at a speedexceeding that which will enable him/her to stop within the distancehe/she can see to be clear.

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    STOPPING DISTANCESBefore your vehicle comes to a stop, it will have travelled a certain distance. This

    distance comprises of:

    Reaction distance - ie: the distance you will have travelled beforeyou have pressed the brake pedal

    Stopping distance - ie: the distance the bus will travel, once thebrakes are pressed.

    The following are approximate stopping distances at various speeds in dry conditions:

    SPEED REACTIONDISTANCE

    BRAKINGDISTANCE

    TOPSTOPPINGDISTANCE

    30 mph(48 km/h)

    10 yds(9m)

    15 yds(14 m)

    25 yds(23 m)

    50 mph(80 km/h)

    17 yds(16m)

    42 yds(39 m)

    59 yds(55 m)

    The following are approximate conditions in wet conditions :

    SPEED REACTIONDISTANCE

    BRAKINGDISTANCE

    TOPSTOPPINGDISTANCE

    30 mph

    (48 km/h)

    10 yds

    (9m)

    22 yds

    (21 m)

    32 yds

    (30 m)50 mph

    (80 km/h)17 yds(16m)

    73 yds(70 m)

    90 yds(86 m)

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    DRIVER EVALUATION

    In order to maintain the highest possible standards, it is the policy of the IWA toevaluate drivers on a regular basis.

    SEAT BELTSIt is the policy of IWA that drivers wear seat belts. Ambulatory passengers seated in thebus must fasten their seat belts where available on buses. When not in use, it isrecommended that seat belts are secured to ensure future ease of use.

    QUICK RELEASE SEATSAll drivers must be conversant with the quick release fittings on seats. In addition thedriver should ensure that these fittings are in working order.

    LUGGAGEPrior to commencement of a journey the driver should check to ensure all equipmentand luggage is securely stored. Where luggage racks are fitted, do not place clamps orother objects, which could cause injury in the event of a collision or emergency stop.Where passengers are transferred from their wheelchairs to a seat, care must be takento ensure that the personswheelchair is securely stored during the journey.

    REFLECTIVE CLOTHINGIt is the policy of IWA that drivers and programme assistants wear reflective clothing.

    MOBILE PHONESDrivers must be in control of their vehicles at all times. Never use a hand-held mobilephone when driving. Find a safe place to stop before using such equipment.Alternatively, ask the programme assistant to use the phone as required.

    FIRST AID BOXA First Aid Box should be stocked and maintained on each bus.

    Vehicle StepsThe majority of IWA vehicles have manual fold out steps fitted to provide assistance topeople entering and exiting our vehicles. Please ensure the following procedures areadhered to in relation to the use and operation of these fold out steps.

    When all passengers / drivers are entering or exiting a vehicle through a doorwhere a fold out step is located, please ensure that the fold out step is alwaysdeployed in the fold out position.

    When exiting the vehicle, please ensure that the vehicle door adjoining the stepis opened from the outside of the vehicle, prior to the deployment of the fold out

    step and that the step is deployed from outside the vehicle.

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    When entering the vehicle, after the last passenger has boarded the vehicle, thestep should be stowed from outside of the vehicle, The person stowing the stepmust enter the vehicle through an alternate entrance

    All vehicles are required to have signage in the step area clearly explaining the

    above procedures.

    Under exceptional circumstances where it is considered by the driver to bedangerous to enter or exit the vehicle by the drivers door the above mentionedprocedures may be disregarded. This should be cleared with local management

    It is the responsibility of the vehicles driver to ensure that all of the above are adheredto

    CLEANLINESSDrivers are responsible for ensuring that vehicles are cleaned inside and outside on aregular basis. It is most inconsiderate to have passengers travelling on buses whichare unclean.

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    11 Programme Assistants DutiesThe role of the escort is very important in the movement of people in IWA vehicles.While the driver is ultimately responsible for the safe movement of passengers, theprogramme assistant has a significant role to play by:

    Assisting with passengers embarking and disembarking avehicle

    Securing of wheelchair restraints and passenger restraints

    Being proficient in using quick release mechanism on removableseats

    Ensuring the driver does not drive off before everyone is safely seated or

    secured Informing the driver if any wheelchair clamping equipment or passenger

    restraints have loosened in the course of a journey

    Informing driver of any loose equipment on vehicle

    Ensure all passengers engage in appropriate conduct during the journey(Ensuring passengers behave properly) and ensure no passenger distracts (don'tdistract) the driver

    Enforcing the no smoking rule

    Ensuring litter is properly disposed of during ajourney

    Never permitting passengers to leave vehicle, until it is at a complete stop

    Assisting the driver when reversing or parking vehicle

    Assisting a driver in a breakdown/accident/emergency situation

    Assisting the driver in any situation which facilitates the safe and efficientmovement of passengers.

    Escorts should be seated on IWA vehicles as close as possible to passengers so thatthey can react quickly if assistance is required

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    Appendix A Weekly Checklist For Buses

    RegistrationOil*Coolant/Water*Fuel*Tyres: Pressure Thread Spare*Brakes*Steering*Lights Indicators Mirrors

    BodyworkWindscreens WipersWindscreen Washer Fluid LevelHeating SystemDoorsQuick Release Fittings on SeatsLiftClamping EquipmentPlease state quantity on busWarning TriangleManual Bar-liftSatety beltsJacking Equipment

    Fire ExtinguisherFire BlanketsIlluminated Jacket/VestsFirst-aid BoxTorchCutting Equipment(to cut 4/way tiedowns / passenger restraints and break glass in an emergency situation)

    Lift/Clamping Manufacturers Instructions

    Please keep these forms on completion on file.

    Drivers Signature Date

    *Check every day prior to journey.

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    Appendix B Monthly Vehicle ReportVehicle RegLocationModel & MakeCurrent Mileage Km/MilesMileage Last Service Km/MilesDate Last ServiceTax Expiry DateTyre Pressure PSILift Type

    Date Last lift ServiceDOE Due Date

    VEHICLE INSPECTIONComments on items/equipment as per weekly check that are not roadworthy, deficient or not in usablecondition:

    Date Fuel Duty Last Claimed

    Any comments you may wish to add:

    Drivers Signature Date

    Please return by the 5th

    each month to National Transport Officer, Clane.

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    IWA Transport Handbook

    Appendix CRatcliff Operating Instructions

    Ratcliff Operating Instructions

    Out

    Handrail

    Ramp Stop Bridge Plate

    To switch on

    Open the door(s] above the lift. (The light will come on.)

    To deploy lift

    Push' up/out' button until lift has travelled out fully and raised to a convenient height.

    Unfold the platform extension using the yellow handle located on the. left hand side. (If the

    large bridge plate is fitted, unfold it until it is upright.)

    Raise the handrails into an upright position ensuring that they lock down into their sockets.

    To raise or lower the lift

    Use the 'up' or 'down' button to raise or lower the lift.

    To stow the lift

    Using the 'up' or 'down' button, position the platform above it's stowage height. Lift the

    handrails to disengage them and fold them down. (If the large bridge plate is fitted, fold it

    down on to the platform.) Using the yellow handle, fold the platform extension until it lies

    flat on top of the platform. Press the down/in' button until the lift retracts fully and the

    cover closes.

    Down

    Platform ExtensionPlatform

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    Appendix D Ricon Lift OperationsRicon Lift Operations

    FUNCTION DESCRIPTION

    DEPLOYPlatform unfolds/deploys out of vehicle from stowedposition.

    DOWNPlatform is lowered from vehicle floor level position toground level. The rollstop automatically lowers whenplatform reaches ground level.

    UPPlatform is raised from ground level to vehicle floor level.The rollstop automatically raises when platform leavesground level.

    STOWPlatform folds/stows from vehicle floor level to stowedposition.

    NOTETHE UP AND DOWN FUNCTIONS DO NOT OPERATE IF PLATFORM IS IN STOWED POSTION

    NOTE:HANDRAILS NOTSHOWN FOR CLARITY

    STOWEDPOSITION

    VEHICLEFLOORLEVEL

    GROUNDLEVEL

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    Appendix E Accident DetailsTHIRD PARTY DETAILS

    Names of Other Driver/Drivers

    Address

    Phone (H) Phone (W)

    Name of Car Owner if Different

    Address of Owner

    Vehicle Registration

    Make ModelInsurerPolicy NumberColourDamage Details

    Name/Address of Passengers

    InjuriesDriverPassengers

    Name/Address of Witnesses

    Attending Gardas NameStation

    Exact Date, Time, Location

    Road Surface and Weather Conditions

    Sketch Details

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