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E-COMMERCE

TOOLS

FOR THE

TRANSPORT

INDUSTRY

Maximising Logistics Performanceusing the EAN•UCC System

®


Table of contents

Executive Summary

EAN•UCC:the Global Language of Business

EAN•UCC System:the right logistical solution

EAN•UCC key benefits

APPLICATIONS

Glossary of terms and definitions

Frequently Asked Questions

1.

2.

3.

4.

5.

6.

7.

FRIGOSCANDIA (Sweden):Efficiency Maximisation in the TemperatureControlled Business

DACHSER (Germany): Intelligent Logistics

Norway Postal Service (Norway):Parcel Distribution Optimisation

RPS (USA): Bar Code Technology in theSmall-Package Shipping Industry

24Plus (Germany): Effective Package TrackingUsing the EAN•UCC system

DOMEDI (Australia): A project by theAustralian Department of Industry, Science& Tourism and Tradegate ECA

Case: The Entertainment DistributionCorporation's Supply Chain System

Tranz Link (New Zealand):Mul t i -modal Fre igh t Management

Danzas (Benelux):Intelligent Warehouse Management

A P P L I C A T I O N S

5. 1.

5. 2.

5. 3.

5. 4.

5. 5.

5. 6.

5. 7.

5. 8.

Table of contents

1E A N • U C C : T h e G l o b a l L a n g u a g e o f B u s i n e s s

• Kühne & NagelMr. Nikos SimouWorld-wide Manager, Supply Chain Management CompetenceCenter

• FrigoscandiaMr. Jan GustavssonFrigoscania Region Nordic

• DachserMr. Helmut SchwertlerPublic Relations Manager

• Norway Post (Posten Lettgods BA):Mr. Arild Hansteen LilandMarket Communication Manager

• RPSMr. Everett TuckerProduct Manager

• 24PlusMr. Peter BaumannManaging Director

• DomediMr. Peter MooreE-Commerce, DCITA

• Tranz LinkMr. Brian MulliganSenior Business Manager

• DanzasMr. Michel Mannaert and Mr. Andre Mortry

Many organisations have collaborated in the production of this documentand it would not have been possible without the individual contributionsof:

CCG, EAN GermanyMs. Heide Nölke

EAN NorwayMr. Knut Vala

EAN AustraliaMs. Amanda Droscher

EAN New ZealandMr. Alan Carlsen

EAN SwedenMr. Sten Lindgren

UCCMr. Chris Cummins

AcknowledgementsA W O R D O F T H A N K S

Acknowledgements

Ms. Paola Carpentierefrom EAN InternationalCo-ordinator of this publication

EAN InternationalRue Royale 145, B-1000 Brussels,Belgium.Tel. 32 2 2271020Fax: 32 22271021e-mail: [email protected]

2

and the active participationof EAN•UCC Colleagues

and the staff of the MarketDevelopment Department atEAN International

E A N • U C C : T h e G l o b a l L a n g u a g e o f B u s i n e s s

Today, in its dealings with its clients and partners, the freight forwarding

and logistics industry is working with a multitude of identification

systems. Many of these systems can only be used between agreed parties,

thereby providing only fragmented solutions in the supply chain.

We believe that our decision will lead to a decrease in the duplication

of work for the benefit of our clients and the end-consumer.

FreightForward Europe (FFE) has chosen to support the EAN•UCC

standard because today, almost no product goes into the retail industry

without an EAN•UCC identification and because of this, FFE believes

it was the obvious choice as the identification standard for the logistics

part of the supply chain. The clearly defined and standardised global

structure of the EAN•UCC logistics code makes it possible to ensure

the data integrity that is necessary in the supply chain, says FFE.

MessagesM E S S A G E S

Messages

" In our sector, the use of bar codes to identify packages, both during

the picking by freight forwarders and the warehousing, has acquired

a strategic importance. A faster delivery, the elimination of loading

errors, the minimisation of administrative operations, seamless tracking

and tracing as well as a faster provision of status information have

led to optimised quality and productivity levels. The SSCC has become

the key reference in the identification of packages."

Mr. Klaus Zänker,IT and Logistics Manager, Bundesverband Speditionund Logistik e.V., BSL

FFE is a grouping of the leading freight forwarders and logistics

providers in Europe: ABX Logistics, ASG, Dachser, Danzas, Kühne

& Nagel, Geologistics, GEODIS Panalpina and Schenker-BTL.

Mr. Hakan Larsson,Chairman of FreightForward Europe, FFE


Today, no transport organisation can envisage operations without thedevelopment of information technology tools. Information technologyhas become critical to monitor the flow of goods through the supplychain and to provide quick and reliable information. A strategy based onintelligent and transparent logistics provides the customer with continuousand dependable services, and freight forwarders and logistics serviceproviders with a competitive advantage.

The use of freight tracking technology minimises the time customersspend monitoring the progress of their shipments across the transportnetwork. In particular, bar code "license plates" help keep track ofindividual consignments and automatically capture product movementdata at dispatch points, on packing lines, in warehouses, and at deliverypoints. These coupled with electronic information exchange - EDI - allowtransport providers to know precisely when goods are shipped, wherethey are in the transport pipeline and where they get delivered, in otherwords all the needed information from order to delivery and payment.

In this document, we illustrate the logistics operations of transportorganisations as well as their tracking and tracing techniques for individualunits or groups of units and explain how the EAN•UCC System caneffectively support handling, inventory management, product movement,shipping and delivery. The technologies used in these processes includeBar Coding and Electronic Data Interchange (EDI) systems as well aselectronic tracking systems operated via the Internet.These Internet-based tracking systems connected to the transportationproviders' centralised database, have become essential tools for customersto get status updates on their shipments.

Presented here are, nine leading global logistics players from Germany,New Zealand, Australia, Norway, Sweden, USA and Belgium explaininghow they maximised their logistics performance and achieved operationalexcellence, using simple tools based on international open standards.

The document addresses the needs of Senior Managers and StrategicPlanners in achieving effective logistics (moving goods faster thancompetitors), zero inventories and optimised information flows up anddown the supply chain.

Executive Summary

Executive SummaryE X E C U T I V E S U M M A R Y

4 E A N • U C C : T h e G l o b a l L a n g u a g e o f B u s i n e s s

EAN•UCC:The Global Language of Business

ECR (Efficient Consumer Response) is a joint trade and industry body, launchedin 1994 to make the entire grocery sector more responsive to consumer demandand eliminate unnecessary costs from the supply chain.The ECR Transport Optimisation Project, which brings retailers, manufacturersand logistics operators together, recommends the use of the EAN•UCC Systemas the best freight tracking system.

FIATA is the International Federation of Freight Forwarders Associationsrepresenting the interests of its members in 150 countries - for moreinformation visit http://www.fiata.com.

Bolero International Ltd., the electronic trade joint venture between thetransportation insurance mutual Through Transport Club and the internationalsettlement system SWIFT, launched this year a world-wide system that providessecure transmission of electronic global trade documents. This paperless tradenetwork also fully supports the EAN•UCC toolkit for electronic trade anddocument exchange between importers, exporters, shipping companies, banksand customs.

EAN•UCC:The Global Language of Business

EAN International and the Uniform Code Council (UCC) are not for profit organisations that establish,develop electronic commerce tools and standards for logistical and administrative processes over thepast 20 years. 800,000 companies from a variety of sectors use the EAN•UCC System.

EAN International and UCC actively participate in a number of global industry-led electronic commerceinitiatives such as Efficient Consumer Response (ECR), Efficient Healthcare Consumer Response (EHCR),Bringing Improvements in Healthcare Processes (BIHP), the Global Initiative RosettaNet and manyothers with the objective of reducing costs and optimising the cycle time of logistical and supplyprocesses. In all these initiatives, transport companies' customers have requested a greater involvementof EAN International and UCC in the Transport sector to facilitate the harmonisation of the electroniccommerce tools used in their trading processes. This gave rise to the Trans-core Project.

The Trans-core Project brings together key players in global transport and international trade associations.It uses the business process modelling technique to understand transportation and logistics processesand to analyse, in detail, tracking and tracing as well as communication needs. The project willproduce a multi-modal model mapping identification (bar coding) and communication data (EDI).The MIST (Multi-Industry Scenarios for Transport) Group of EDI experts uses the scenarios techniqueto map EDI messages utilised in transportation. The Transcore and MIST Groups have formed partnershipsthat have produced the above-mentioned multi-modal business process model.

E A N • U C C


Effective logistics systems require the application of advanced informationtechnologies based on a harmonised international identification systemto facilitate real time communications among all partners.The EAN•UCC System is a universal solution and a complete toolkitfor identification, bar-coding and electronic data interchange.

Kühne & Nagel, one of the world's leading logistics group in internationalforwarding, enables its operations at all Divisions (Air, Sea, Overland,Rail and Warehousing) with the EAN•UCC System. The companyoffers a tracking & tracing system that handles all customer orders onOrder, Shipment, Packages and Purchase Order item level.In the following case study, Kühne & Nagel illustrates how the EAN•UCCSystem has matched its customer's logistics needs.

Tracking and tracing informationcaptured by the UCC/EAN-128 barcode standard is communicated fastand accurately by using EANCOM®electronic data interchange (EDI)messages.

• The UCC/EAN-128 is the idealsymbology for transport units withspecial application identifiers whichprovide further product data (e.g.weight, purchase order number, etc.)without the need for an extra label.One such identifier, the SerialShipping Container Code (SSCC)provides a unique serial number forworld-wide identification. The SSCCis used to uniquely identify goods onthe way from sender to final recipientand can be used by all participantsin the transport and distribution chain.The SSCC can identify either thephysical or logical groupings of goodsfor transport, as well physicalgroupings such as pallets orcontainers of either mixed or standardproducts.• EAN International has also createda standard logistics label format forencoding the SSCC and other relevantinformation on a shipping unit. Thepurpose of the EAN•UCC logisticslabel is to provide clear and conciseinformation about the unit for

The EAN•UCC toolkit

EAN•UCC System:the right logistical solution

EAN•UCC system:the right logistical solution

E A N • U C C

supplier depot


administration and logistics purposes,and it provides an article identificationfor the unit, or its contents, togetherwith additional manufacturer andcustomer information in machinereadable form. The logistics labelprovides a link between the physicalflow of goods (using bar codes) andthe electronic information flow (usingEDI) and reduces errors by helpingintegrate logistic operations internallyand externally

• EANCOM® is a simplified and yetdetailed implementation guideline forthe UN/EDIFACT (United Nations,Electronic Data Interchange forAdministration Commerce andTransport) standard messagesprovided by EAN International.EANCOM® provides clear definitionsand explanations which allow tradingpartners to exchange commercialdocuments in a simple, accurate andcost effective manner.

One of the world's biggest computer manufacturers asked Kühne &Nagel to reorganise its European product distribution into a moreeffective, customer-oriented and cost saving way. The idea was

• to ship directly from factory to the end customer avoiding warehousingfacilities

• to allow the customer to monitor the whole process via the world-wide Kühne & Nagel tracking & tracing system

• and to minimise the inventory.

To effectively respond to its customer's request, Kühne & Nagelintroduced a customer-designed process where all goods movementswere captured and documented using the EAN•UCC standards. Eachtime the goods moved a new status was automatically generated and thetracking & tracing system was updated. The scanning started at thesupplier's premises and ended at the hand-over to the end customer.The whole process was secured and documented using the bar-codingstandards and did not depend on any manual entries.

Case:Airfreight from Taiwan and overland transport within Europe

HUB depot end customer


has a turnover of US$ 4.5 billion,employs 13 000 people in 500offices in 82 countries.It offers logistics management solutionsfrom source to final destination.Thismay include transport and inventorymanagement as well as value-addedservices such as sorting, packaging,labelling, final assembly localisationof products, kitting and quality control.

KÜHNE & NAGEL


The recommended size for the label is the A6 format(105 mm x 148 mm).If other dimensions are required, the width is best held constant at105 mm while the height of the label can vary and depends on theamount of information required.

The EAN•UCC Logistics Label is structured in three parts

The top section of thelabel containsfree format information

The middle section containstext information and human readable interpretationof the bar codes

The lowest section includesthe bar codes and theirassociated interpretation.SSCC must be the lowest.

Label structure

EAN•UCC LOGIST ICS LABEL

FROMEAN INTERNATIONALRUE ROYALE 1451000 BRUSSELSBELGIUM

TOUNIFORM CODE COUNCILPRINCETON PIKE CORPORATE CENTER1009 LENOX DRIVE, SUITE 202LAWRENCEVILLENEW JERSEY08648 USA

Ship to0712345678904 Batch

RST133Article number

5422221234562 Count27

SSCC254222298765432106

( 0 0 ) 2 5 4 2 2 2 2 9 8 7 6 5 4 3 2 1 0 6

(410)0712345678904(37)27

( 0 2 ) 0 5 4 2 2 2 2 1 2 3 4 5 6 2 ( 1 0 ) R S T 1 3 3

Optimising the flow of goods• Tracking & Tracing is possible along the entire supply chain from

consignor to consignee, door-to-door on the basis of the same identification standard: the Serial Shipping Container Code (SSCC).

• In warehousing, the EAN•UCC toolkit enables efficient space management. For instance, a user can recognise that a storage location has been emptied and allocate additional goods to that particular space. It provides better tracking and inventory managementat a facility level as well as at customer or supplier levels.

Optimising the information flow• The EAN•UCC toolkit allows immediate availability of logistics

information (status, time of delivery, name of the recipient, consignor,consignee, number of transport units, weight, consignment number).

• Business information can be directly linked to the actual goods movements in supply and distribution, allowing companies to use their own systems to monitor and control the flow of goods.

• International EAN•UCC standards allow all partners in the supply chain to use a common solution for their real time tracking and tracing needs.

• Data necessary to measure performance, (e.g. picking frequency, product movement, volume of completed orders and driver productivity) can be effectively captured.

Minimising administrative and accounting operations• Administrative and accounting processes can be completely automated.

• Control & payment for services between logistics provider and customers are facilitated.

• Data is entered only once in the system, thus ensuring a high degreeof dependability.

• Errors in trading cycle, logistics, and transport processes are minimised.

EAN•UCC Key Benefits

understand and assist transportproviders in meeting the challenges ofoperating in time-critical and time-definite logistics environments byenabling an uninterrupted flow ofinformation, based on an internationallyagreed, openly accessible system ofstandards fully integrated in the transportindustry.More specifically, the EAN•UCCtoolkit optimises the flow of goodsand the information flow, and minimisesadministrative and accountingoperations.

EAN•UCC Key BenefitsE A N • U C C

9

EAN International and UCC


Efficiency Maximisation in the TemperatureControlled Business

The Frigoscandia Project

In the above example, the supplier (the customer) sends a despatchadvice to Frigoscandia’s Administrative Systems ( FAS), containing allthe information necessary for Frigoscandia and the parties down streamsin the supply chain. When arriving at Frigoscandia's terminal, goodspass a checkpoint where all the bar coded information is captured fromthe EAN•UCC logistics label. At this stage, labels are checkedautomatically for bar code quality, bar code contents and label locationsto avoid any problem in the following forklift handling operations.

The information captured is sent to FAS and matched with theinformation in the despatch advice. If the despatch advice does notpreviously exist, the FAS system can generate it, on the basis of theinformation captured through the scanning of the UCC/EAN - 128bar codes on the EAN•UCC logistics labels.

In 1993, Frigoscandia Sweden beganredeveloping its logistics system, FAS.The company opted for incorporatingthe EAN•UCC System in the projectspecification because it addresses thefollowing needs:• Send and receive advice messages

which include all pallet informationusing UCC/EAN - 128 and EANCOM®.

• Automatically identify and check pallets against the EANCOM® despatch advice message.

• Automatically capture pallet information, using the EAN•UCC logistics label, even without receivingan EANCOM® despatch advice.

• Automatic identification via truck terminals and fixed equipment on trucks for in-store handling operations.

• Ability to track goods.• Minimisation of manual operations

in shipments handling.

10

Frigoscandia

Frigoscandia


As the leading provider of logisticsservices in the temperature-controlledfood chain, Frigoscandia is constantlystrengthening its position in Europe. Itcurrently operates 91 cold stores with atotal capacity of 5.3 million cubic metersin Sweden, Denmark, Norway, UK,Germany, France, Spain, Austria andItaly. Furthermore, Frigoscandia employssome 700 temperature controlled vehiclesin Europe and is owned by ProLogis(formerly Security Capital Industrial Trust),which also owns CSI, a leadingtemperature controlled supply chainlogistics company in North America.

Company Profile

”Temperature-controlled logistics” means that Frigoscandia moves,stores, handles and reloads goods at a constant temperature –whether frozen, chilled or ambient as the customer specifies. Theentire supply chain is designed to achieve the highest quality oftemperature control, hygiene and delivery times.Since 1950, Frigoscandia has been committed to temperature-controlled logistics and it continually develops its logistics technologyand competence, through close co-operation with its customers.

Executive Summary

ITPL-conceptReceipt by using EDI, Truck terminals, ADC and EAN•UCC standards

EANCOM®-standard

X.25desadv

recadvFASsupplier

system

When taking the pallet from the conveyers at the checkpoint, the forkliftautomatically scans the SSCC and then moves the pallet to the rightlocation in the store. At this location a bar code is scanned and connectedwith the SSCC and all the information is sent via the truck terminalsto FAS via radio frequency. Normally the forklift driver does not typeanything; even the "enter" and "send" functions are done automatically.

The only manual typing into FAS takes place when the status is changedfrom advice to receipt confirmation. This status change automaticallyinitiates a receipt advice addressed to the customer, based on the scannedinformation, and updates the FAS stock book.

When the supplier receives a purchase order from a retailer, a copy ofthis order is sent to FAS by EANCOM® including purchase ordernumber, EAN•UCC article numbers. If Frigoscandia is responsible forforwarding the goods to the consignee, a transport booking EDI-messageis generated internally and sent from FAS to Frigoscandia's TransportInformation Planning System (TIPS).

The forklift then collects the pallets and moves them to the transportlabel marking station, where the EAN•UCC logistics label is scannedand an EAN•UCC logistics label is applied, of course without changingthe SSCC. The pallet goes into the outloading area for despatch. Theorder is now ready to be updated to confirm status to the customer andto the consignee. This automatically generates an EANCOM® despatchadvice as well as a transport instruction to TIPS.

11

ITPL-conceptOutloading by using EDI, Truck terminals, ADC and Common standards

FASdesadv

suppliersystem desadv

orders

iftmin

iftmbfInfo-flow

Goods-flow

MITL-standard marking station Outloading area

T I PS consigneesystem


12

The new FAS systems rolled out with the first installation in Helsingborg,Sweden, in May 1995 and has been a success ever since. Frigoscandia'sFAS supported by the EAN•UCC has met all of the company'sexpectations and is a core part of its logistics systems.


This is an example of the EAN•UCC logisticslabels produced by Frigoscandia, where theshipment license plate is expressed with the SerialShipping Container Code, SSCC (AI 00).

When arriving at the consignee's premises, the EAN•UCC labels isscanned again and the whole supply chain process can start again. Inthis way, the information becomes fully transparent through the entiresupply chain, since sharing information is as critical as distributing thephysical goods.

Intelligent Logistics

Dachser's Logistics Chain Management

As one of the pioneers of data communication in freight forwarding,DACHSER was the first German logistics provider to set up barcodelabelling through the entire logistics chain.In 1995, DACHSER introduced the EAN•UCC System to automateand standardise its logistics and information processes across industryand company barriers.Two reasons drove DACHSER to opt for EAN•UCC standards. First,these standards had specifically been developed for logistics systems;thus they could be used along the whole supply chain. Second, EAN•UCCstandards were already implemented all over the world in terms ofproduct identification.

DACHSER offers an open data processing system with direct access toits customers. Data input is carried out with the internationally recognisedUCC/EAN-128 bar code symbology and the unique reference numberSSCC (Serial Shipping Container Code). The scanning of the bar codedoes not end with the intake of the goods. Each movement of the logisticunit is recorded through the scanning of the SSCC. All scanned datais transmitted to the central information database. DACHSER’s customerscan easily access the current consignment status information online atany time via the central information database.

By using the SSCC, DACHSER has been able to provide their customerswith exact information on the flow of their transport units.Through the transmission of relevant transport data via EANCOM® to customers,including the SSCC and a description of the contents, DACHSER has improvedthe ramp situation at its warehouse premises and at its customers’ premises. Thecombination of the Despatch Advice message (EANCOM®) and the SSCC hasled to about 50% savings in terms of automatic intake of goods.

The UCC/EAN -128 symbology andthe Serial Shipping Container Code(SSCC) reference number are the keycomponents of DACHSER’s logisticssystem. Using the EAN•UCC barcoding system and EANCOM®

communication standard, DACHSERachieves a continuous flow ofinformation from procurement,warehousing, packing and shippingright through invoicing. As a resultinformation data is entered only onceand can be accessed at all times in theconsignment information system usingthe SSCC as a key reference.

13

Executive Summary

Dachser

Dachser


DACHSER is a family-owned logisticservice provider with a turnover of 2.6billion marks ($ 1.4 billion) in 1998,and annually moving 9 million tonnesof freight.DACHSER’s competitive advantage isbased on interlinked logistics systemssupported by a comprehensivecommunication network and precisedata infrastructure for quality andreliable services. These are the enablingtechnologies for its supply chainmanagement with special logisticssolutions for the food, do-it-yourself,and healthcare industry, air and seaforwarding business, as well as parcelservice.

Company Profile

Sender

WarehouseWarehouse

Receiver

Collect Entering

EnteringExit

Exiting NV-Online

Example of a EAN•UCC logistics label

Through the transmission of relevant transport data via EANCOM® to customers,including the SSCC and a description of the contents, DACHSER has improvedthe ramp situation at its warehouse premises and at its customers’ premises. Thecombination of the Despatch Advice message (EANCOM®) and the SSCC hasled to about 50% savings in terms of automatic intake of goods.To achieve a quick and successful implementation of the UCC/EAN - 128 andof the SSCC in the entire supply chain, DACHSER developed different toolsto enable its customers to label the transport units on their own. Customerswithout an EAN•UCC Global Location Number are provided with pre-printedlabels already containing the SSCC on the basis of the DACHSER locationnumber.A specifically developed distribution software "D-shuttle“ allows customers togenerate their transport labels with their own SSCC and offers a connection tothe DACHSER SAS (tracking and tracing system). These activities acceleratedthe introduction of the SSCC among DACHSER's customers, resulting in 95%of them using the EAN•UCC System.

The migration to the EAN•UCC bar code system has been followed by theintroduction of NV-Online: a pen-key mobile computer with integrated barcodescanner and touchscreen where clients can sign for receipt of goods.This information is instantly transmitted by GSM technology to the centralDACHSER tracking system to provide real-time shipment status updates toclients. With the installation of approximately 2000 Pen Keys, all DACHSERaddresses in Germany, Switzerland, Austria and the Benelux now operate usingthe EAN•UCC bar code technology. Further installations are planned inHungary, France and the UK in the near future.

Two types of software support DACHSER's logistics chain management:DOMINO and MIKADO.DOMINO runs databased control and MIKADO handles all tasks related towarehousing.Incoming orders are electronically checked against the inventory. The systemindependently controls the floor conveyor systems and produces a delivery note.Incoming goods are managed in strict accordance with the customer’s specificationswhile automatic data processing (by scanning the SSCC) guarantees warehousingspace assignment and the maintenance of supply stocks for the order-pickingarea. The quantity remaining on the pallet is reported immediately after eachpick. Order picking is carried out through hand held terminals. Both the storageand the order-picking area operate online allowing employees to immediatelydetermine the remaining quantities by checking expiration date and batch data.


Posten Lettgods operates in a market that experiences strong competitivepressure with thin profit margins. As the Norwegian market is changingrapidly, the demands for product development are increasing particularlywithin the area of new IT technology and customer solutions, PostenLettgods is re-engineering its business to:• Maximise its drive towards customer-focused visions• Simplify the business processes• Use technology in a business oriented way

Additionally, the company is redesigning its supply chain in order to:• Increase return on net assets• Increase revenue through sales and program

efficiency• Reduce working capital via inventory

management• Reduce the overall lead-time from supplier

to consumer• Increase the deliverables' frequency from one

process in the supply chain to another• Ensure accuracy• Reduce cost and non-value-added work

EAN•UCC tools in Norway Post's supply chain

Bar coded logistics labels are widely used throughout the Europeanindustry. However, their use is limited by the fact that carriers generallyimpose their own proprietary transport labels and identification numbers.To eliminate this obstacle in its supply chain management, PostenLettgods has adopted the open and multi-industry EAN•UCC Systemwhich simplifies parcels' handling and distribution and results in bettercustomer service and quality, in terms of predictability, stability, andcontrol of the distribution system and economy.

By implementing the EAN•UCC logistics label and the SSCC, NorwayPost adds value to its customers, allowing them to choose from a varietyof carriers using different systems. Currently, different carriers havedeveloped their own proprietary solution for address information andidentification of items/shipments. On the other hand, customers tendto use different carriers because of the different services and service levelsthat are provided (including prices) in the market. For instance, somecustomers prefer to use Posten Lettgods for goods under 35 kg, a second

Executive Summary

To conform to CEN regulations1572and 1573, many Norwegian carriersand freight forwarders recommend theuse of the EAN•UCC logistics label withthe SSCC (Serial Shipper ContainerCode) as a common standard for uniqueidentification of transport units(in compliance with CEN 1572).Norway Post was the first carrier toredesign its production facilities forparcels, integrating standard logisticslabels, with unique identifiers for transportunits and electronic despatch messages(EDI – Electronic Data Interchange) incompliance with the CEN/ISO andUN/EDIFACT standards. The systemwas launched on 1st August 1999.

Parcel Distribution Optimisation

CEN is the European Committee for Standardisation (www.cenorm.be). CEN's mission isto promote voluntary technical harmonisation in Europe in conjunction with world-widebodies and its partners in Europe. In Europe, CEN works in partnership with CENELEC -the European Committee for Electrotechnical Standardisation (www.cenelec.be) and ETSI- the European Telecommunications Standards Institute (www.etsi.fr).

Norway Post, Parcel Division (PostenLettgods) offers transport and distributionsolutions for parcels up to 35 kg to theNorwegian market. Posten Lettgodshas a sales turnover of approximately1.5 billion NOK (US$ 195 million) and200 000 business customers, locatedmainly in Norway.The company is the market leader,holding 50% of the market share builton the following vision:• Posten Lettgods shall continue to be

the leading Norwegian supplier oftime-and cost effective parcel distribution solutions.

• Posten Lettgods shall create a positivecontribution by placing the customerneeds into focus, and offer reliabledistribution services to the entire Norwegian market.

Company Profile

15

Norway Post

Norway Post

carrier for heavier shipments, a third for local distribution and a forthfor international services. Therefore, the customer is forced to use eitherseveral systems, which do not necessarily fit with their own IT-structure,or to stay “loyal” to a single provider.Implementing the EAN•UCC standards will re-direct the power withinthe supply chain towards the customer. In the past, carriers have set therequirements for the customers; whereas in the future, the customer willbe able to choose its partners regardless of the carriers’ identificationsystems, bar codes and EDI-platforms.

The project explanation:

1 • By using locally installed software, the sender allocates the SSCC reference number, prints out logistics labels and sends a “pre-message” to Norway Post's EDI-centre. This message may be in different formats and can be transmitted to different types of network systems. However, the recommended format is the international UN/EDIFACT-message IFTMIN - Transport Instruction Message.

2 • The EDI-centre receives, prepares and transmits the information (EDI message) to Norway Post’s database (SIS-database) for dispatches. In this way, all messages from different customers are structured in the same format for the SIS database.

3• Norway Post then picks up the parcels and delivers them to the terminal.

Norway Post Parcel Divisions, Solution

4 •On arrival at the terminal, the SSCC bar code on the parcel's logistics labelis scanned and weight and volume information is added to the message in the SIS-database.

5 •If the customer wants a receipt, this can be done through a “receipt message”(IFTMCS – Instruction Contract Status Message). This message is sent to the customer after registration at the terminal and includes informa-tion such as the parcel’s weight and price obtained from the SIS-database.

6 •When the SSCC on the parcels is scanned at the destination point, a signalis sent to a module that prints a pick-up-message to the parcel recipient. Customers can track parcels directly from their desktops via Internet.


Supplier Transporter TransporterDistributor Customer

Receiver

Sender

Track & Trace Events

• •Notice of arrival

IFTMIN

IFTMCS

Terminal

SortingCenter Oslo Terminal

Postoffice

EDICentral

ItemInformation

SystemAdviceSystem

The MULTICODE® systemAs smaller packages are shipped more frequently, retailers and consignees mustbe able to track shipments accurately and have access to essential packageinformation such as purchase order, contents, and department and customernumbers. RPS realised that by using bar code technology, it could processpackages more efficiently and at a lower cost as well as provide its customerswith improved access to critical shipping information.

Therefore, it developed a new bar code system, MULTICODE® that encodesall the information that RPS needs for fast, accurate sorting and tracing.

MULTICODE® is actually a three bar code system. It includes:

• The SSCC, which identifies a shipping container (a carton or a package for RPS) for all RPS systems, serves as a “license plate”, directing the scanner to a file of data transmitted by EDI.

• The RPS128 linear bar code which RPS uses to identify packages in its automated sortation system and to trace them.

• The Portable Data File PDF417 that can include up to 350 charactersof information.

Since RPS captures SSCC information in its system (tracking, proofs of delivery,invoicing, etc.), the customer can maintain just one reference number for thepackage, allowing the shipper and consignee to exchange inventory informationright on packages.

The SSCC can be used in conjunction with either a PDF417 or an RPS-128.If the shipper and consignee do not require any additional information beyondthe SSCC, an RPS-128 can be applied without regard to the tracking numberon the RPS-128.

The customer can use the following combinations of symbols on an RPS label:

• The SSCC and the PDF417• The RPS-128 and the SSCC• The RPS-128 symbol and the PDF417, or• The RPS-128 only

Moreover, the SSCC bar code creates a link to ID numbers in the RPS database.Additional reference numbers can be transmitted by the shipper via EDI or RPSElectronic Package Data Interchange (E-PDI).

Bar Code Technology in the Small-PackageShipping Industry


RPS Inc.

RPS Inc.

Executive SummaryPittsburgh-based carrier RPS Inc. is apioneer in the use of bar codes in thesmall-package shipping industry,offering the innovative identificationsystem MULTICODE® based on theSerial Shipping Container Code (SSCC)bar code combined with other symbolson the RPS label.RPS’s MULTICODE® system enablesenroute computerised tracing andautomated package sortation solutions.

RPS Inc. is the second largest small-package ground carrier in NorthAmerica, with 35,000 employees andcontractors and 369 facilities, offeringground and deferred air service tobusiness shippers throughout NorthAmerica. In the fiscal year 1999, RPSreported revenues of $1.9 billion.The company currently handles anaverage volume of 1.5 million packagesa day as well as 17 million electronictransmissions per month.In January 1998, RPS became asubsidiary of FDX Corporation, a $17billion holding company that providestransportation, logistics, and supplychain management solutions.

Company Profile

Customers’ benefits

RPS bar code technology tracks itscustomers’ packages through the entireRPS network and provides them withshipment information to support theircustomer service, accounting, anddistribution operations. In particular,RPS can tell them exactly where eachpackage is and what is contained inthat shipment.

The ability to use a single number asboth a purchase order and trackingcode was one of the objectives of aU.S. cosmetics maker. Today, RPS isable to read and scan the company’scombination of SSCC number and RPS-128 and serves as a data warehousefor both the shipper and the consignee.

Another U.S. retail manufacturerdistributes products to retail stores acrossthe country in the form of thousands ofpackages a day. But the benefits of itsautomated distribution facility were loston the tail end of its logistics centre'ssmall package processing line. There,the process was completely manual-with three people applying andscanning bar codes, and loadingpackages on trailers. The companynow incorporates the SSCC bar codeon all packages and uses the SSCC tocommunicate package contents. Thecompany even installed a high-speedconveyor system with overheadscanners so it could scan the SSCCbarcode on every package and sortpackages automatically.The information provided by the SSCCis now further completed by theinformation provided by the PDF417 onthe label. Through the PDF417 thecompany provides RPS with informationabout each package, including the P.O.(purchase order) number, shipment I.D.and the number of packages per shipment.

A fully automated distribution process

The MULTICODE® system, based on the combination of the uniqueSSCC reference with other symbols, is the core of RPS fully automatedprocess.

• After pick up, the package arrives at a local pickup-anddelivery terminal where RPS scans the labels and, subsequently, records any data encoded in the symbols, including alternative reference numbers for tracking purposes. RPS uses the vendor’s SSCC code as a trackingnumber.

• The package then travels to the appropriate RPS hub, whereit is unloaded onto a high-speed conveyor system and scanned twice as part of a primary and secondary packagesort.

• Through these two automated sortation processes, the package is electronically guided to the appropriate destination, which is determined by ZIP/postal code. Rollerconveyors carry the package to the back of an RPS linehaultrailer, where it is loaded for transport to its destination terminal.

• Upon delivery, the package’s bar code is scanned by an RPScontractor using a hand-held device to electronically capturedelivery information. Through an on-van cellular system,that information is transmitted to RPS’s database within minutes, allowing the customer to access delivery informationvia computer (the firm’s home page is www.shiprps.com),phone, fax or mail.

• A final scanning takes place at the consignee’s site to confirmdelivery. Since consignees can simply scan the codes to obtain inventory information in real time, they achieve savings of time and money that prove to be invaluable to a retailer’s bottom line.

18 E A N • U C C : T h e G l o b a l L a n g u a g e o f B u s i n e s sE A N • U C C : T h e G l o b a l L a n g u a g e o f B u s i n e s s

Over the last few years, competition has significantly intensified in theGerman transportation marketplace resulting in regional carriers workingtogether in co-operatives. These co-operatives focus on creating groupagenetworks which allow partners to provide services all over Germany,while maximising their companies’ investments.

Ship-to-Delivery Process

The internationally standardised SSCC (based on the secure UCC/EAN-128 bar code system) is the basis for clear and unmistakable identificationand communication in the 24plus Systemverkehre network.

Larger customers generally identify their own shipments with UCC/EAN-128 bar coding. Shipments from smaller customers, without electronicdata processing (EDP) handling, are labelled at the carrier’s shippingstation during the unloading process.

In the 24plus network, each individual transport unit is labelled withthe EAN•UCC logistics label. If several transport units are shippedtogether as one shipment, the SSCCs are linked in the database withthe number of the first package. Compared with shipment-based labelling,package-based processing provides more detailed status information.Additionally, if packages are damaged, their value can be determinedmore precisely.

The labelled packages are then ”linked” to the respective shipment orderthrough the order management system. Each package label also bearstwo smaller labels containing the same SSCC as the main label. Theyare placed on the original and on a copy of the shipment order. Theorder is then registered and prepared for hub or direct routes when theSSCC will be scanned at every interface in the flow process.

The package routing is a paperless process based on the data generatedby scanning the SSCC bar code at each interface along the supply chain.Each scanning point registers a status message. If a shipping error occursor a package is damaged, the system sends a warning. Otherwise, thedata from the scanning is only recorded. Upon delivery of the goods,the data and product flows are matched.

During deliveries, drivers scan each package’s SSCC or receipt. In theevent of a problem, they manually enter an error status message for thepackage and the recipient’s name via the mobile device’s keyboard. Thisdata is read when drivers return to the shipping station or is transmittedon-line via wireless mobile services. As a result, information about thepackage’s status is readily available throughout the system, without anycommunication break between electronic database filing and paper receipt.

Effective Package Tracking Using the EAN•UCC System

19

24Plus SystemverkehreGmbH & Co

24Plus


24plus Systemverkehre GmbH & Co.,headquartered in Frankfurt am Main,is a co-operative formed by 34 regionalcarriers. The group can provideshipment services all over Germanyusing a two-stage shipment transportsystem. Most shipments are handledby a daily direct shipment flow betweenindividual partners, channelled throughabout 350 direct lines. The remainingshipments, which cannot be handleddirectly, are processed via the hub-and-spoke system. Using the two-stagesystem with a central hub in thegeographical traffic centre of Germany,24plus can offer transit times of 24 or48 hours and additional logistics value-added services.

Company Profile

Executive Summary

In1997, 24plus decided to base itsentire logistics chain management onthe EAN•UCC System. The logisticsnetwork was linked to an informationsystem, based on the interface scanningof the Serial Shipping Container Code(SSCC), as well as remote datatransmission via EUROLOG mailboxes.

To improve the shipment tracking and tracing process and to increasethe transparency of the logistical process, electronically archived deliveryacknowledgements will soon be available to carriers via remote datatransmission. The SSCC acts as the access key for the database request.

If, in addition to the SSCC reference number, the customer providesa fax number when making a request, then within a few seconds, thecustomer will receive a fax copy of the original voucher, showingrecipient’s signature, date, delivery time and shipment status. At a laterstage, customers will be directly connected to the database via theInternet.

In the past, shipments were processed through paper-supported systems.Today, customers want their shipments delivered faster and at lowerprices. These new customer demands can only be met by paperlesselectronic processing systems. Multi-phased, paper-supported transportsystems, with connected hub transit, require up to 12 manual operatingsteps. Paperless processing via interface scanning considerably reducesthis workload.


EAN•UCC Benefits• International open system• Paperless shipment processing• Enhanced cus tomer ser v ice• Faster package transit due to

automated shipment rout ing• Precise shipment routing in hub• Efficient use of workforce• 0 Shipping errors• Real-time information• Effective interface control

All data are electronically transmitted via telecommunications networks

Depot

EUROLOG

HUB

Depot

24plusCentral

Unloading message

Status message

Second status message

Bordereauincluding bar-coding

Package listrespectively unloading data

Duplicata bordereau forsecond receiving address

Statistics

Statistics

Unloading messageStatus messageSecond status message

Bordereauincluding bar-coding

Package listrespectively unloading data

International open system24plus is an open co-operative, allowing partners to ship items outsidethe system network. Thanks to the EAN•UCC System, 24plus partnersdo not have to invest twice in technology or duplicate tasks. Based onthe SSCC, the scanner software recognises 24plus shipments, and switchesto package level for identification. This means that partners can continueusing partially heterogeneous hardware and software platforms.

Optimised handlingThe hub-and-spoke system requires the precise planning of main flowsand very rapid transit. Several thousand shipments each night and oftenseveral thousand tons of transit volume can no longer be manuallyrouted. The UCC/EAN-128 standard is the solution, acting as a ”router”for each package in the hub.

Clear documentationAll partners of the 24plus Systemverkehre group, including the hub, areindependent enterprises. Thus, clear documentation of interface datais very significant, particularly relating to legal liabilities, if shipmentsare damaged.

Enhanced customer serviceThe EAN•UCC logistics label allows shipments to be easily tracked. Allparticipants in the logistics chain (customers, carriers and recipients)benefit from the continuous shipment updates, which are often notdirectly visible to customers and can quickly react to delays and damagedshipments, as well as flexibly adjust their plans according to the just-in-time principle.


A project by the Australian Department ofIndustry, Science & Tourism and Tradegate ECA

DOMEDI’ s supply chain process

The sender applies the Serial Shipper Container Code (SSCC) tocontainers with reference numbers as contained in the messages.The SSCC labels are scanned from the sender location into the transportsystem, by either the transport company or both the transport providerand sender.

The sender creates the messages and labels and by scanning the SSCCconfirms the goods despatch. The transport provider may also provideadvanced notice of the delivery of goods.

The supply chain process starts with purchase order information sentvia EDI from the buyer (receiver) to the seller (sender).Goods are then arranged in their physical containers and loads, readyfor shipment. The despatch information is prepared and sent.After sending information to the receiver in the form of despatch advicemessage, the sender informs the transport provider of a consignmentor booking with transport instructions. This eliminates the need for abilling copy of consignment notes.

The sender (and the transport operator) notifies goods deliveries toreceivers.The SSCC reference number is scanned from the transport system andtransferred into the receivers’ location.

The receiver obtains a copy of this information for confirmation ofgoods delivery, thus eliminating the need for sending a copy of theconsignment note to the receiver.

22

Domedi

Domedi

The Australian project DOMEDI definesmost frequently used transport andtrading documents and their dataelements for supply, distribution andlogistics management processes.As a result of this analysis, DOMEDIrecommends using the EAN•UCClogistics label, the SSCC and theEAN•UCC Global Location Numbersfor an efficient and faultless logisticschain management.


Executive Summary

DOMEDI (EDI for the domestic transportindustry) is a trade/transport communityproject sponsored by the AustralianDepartment of Industry Science andTourism.The aim of the project is to streamlinethe domestic transport flows by reducingthe amount of paperwork involved andincreasing the level of informationavailable to the participants so thataccurate transport decisions can bemade.DOMEDI covers road, rail, air and seatransport.

Project Profile

Goods Despatch Operation

Goods Receipting Operation

Source: "DOMEDI, trucks on-line", Department of Industry, Science and Tourism of Australia


Goods Despatch Operation

Goods Receipting Operation

1. Sender sends EDI messages to transport

2. Sender Generates SSCC Labels 3. SSCC scanned out of sender into Transport system

SSCC

EDI Exchanges

Sender Transport companySSCCscannedon Despatch

1. Transport company send ASN to receiver

2. SSCC scanned out of transport system into receiver

SSCC

EDI Exchanges

Transport companySSCCscannedon Receipt

Receiver

24

The receiver can then send confirmation of delivery to the sender fornotification of goods condition.These messages also eliminate the need for the Proof of Delivery functionof consignment notes.

Senders can now send remittance advice information and make paymentto transport companies either on receipt of invoices or on calculationof the charges from their own systems.Goods delivered will generate invoices from the sender where reversebilling is not used. Remittances will then be generated by buyers orgoods recipients in response to the received invoices or by automaticprocessing of the self-billing system.

The EAN•UCC logistics label can beused at any time to look up:

• the identification of the product(s) the unit contains;

• the quantity of product(s) contained;• batch information such as production

location, date and time;• minimum or maximum durability dates

such as best before or expiry date;• and quality status information.

Transport companies and freightforwarders can use the uniquemanufacturer issued SSCC for theirown internal control and distributionsystems. This allows the service providerto use a single identification systemresulting in lower costs.Within the transport operators centraldis t r ibu t ion sys tem, incomingconsignments that are less then a fulltransport load (e.g. less than atruckload) may be consolidated forfurther distribution on to regionalwarehouses. Each time several SSCCsare consol idated into a newconsignment for internal distributionrequirements (e.g. multiple palletspacked into a container, a truckloadconsisting of 5 consignments), theoperator may assign it its own uniqueSSCC to track and route shipments.When the goods arrive at the buyer’spremises, a warehouse operator scansthe incoming SSCCs. This links thephysical goods receipt with theinformation previously communicatedvia the EDI Despatch Advice and storedon file. The receiving system is thenable to indicate what must be deliveredand record the actual delivery. Inaddition, buyers can use the SSCC forinternal purposes.

Information Exchange Loop


ScanSSCC

out

EDIExchanges

T r a n s p o r t

Receiver

ScanSSCC

in

SenderSender/Receiver

SenderTransport

ReceiverTransport

Case:

The Entertainment Distribution Corporation's Supply Chain System

Up until recently, the Entertainment DistributionCorporation (EDC), which is the distribution arm fora number of companies such as Warner Bros, BuenaVista, Sony, and EMI was not gaining maximum efficiencyfrom its internal and external business systems. On closerexamination of its situation, EDC discovered that, overthe course of several months, a significant number oforders had not been filled, leaving customers waiting forproducts while others were receiving product they hadn’tordered.

While EDC incorporates EAN•UCC bar codes in itsday-to-day operations, its operations executives recognisedthat there was something missing in the way they weremanaging their distribution system as a whole. In searchof a solution to their problem, EDC approached theRetail Logistics Group (RLG) and asked them to helpdevise a program that would guarantee their capacity tofulfil orders reliably, with the right product, making itto the right destination, at the right time. Furthermore,EDC specified that it wanted its ‘new’ system to beelectronically functional, so that it could verify whatproduct had been sent to each of its distribution centresand that the retailers actually received what they hadordered.

Utilising EDC’s commitment to the EAN•UCC System,RLG’s express parcel division Retail Freight Managementprovides 100% carton level tracking of all despatches forEDC’s Huntingford warehouse. This year, RLG willassist EDC in transporting some 100 million CDs, filmsand computer games from its Huntingford; NSW ‘pickby light’ storage and distribution facility to its retailersthroughout Australia.

The Retail Logistics Group, the brainchild of DirectorGavan Stewart, specialises in paperless distribution processesand has developed an EAN•UCC based software programthat can be customised according to a customers’ specificrequirements, to incorporate those elements of bar codetechnology relevant to their supply chain managementpractices more efficiently and effectively. As Mr. Stewartcommented, “The EAN•UCC System has the strength andthe capacity to manage every facet of the supply chainprocess. We have invested the time to incorporate theEAN•UCC System, in its fullest capacity into everythingwe do ourselves and in turn for companies like EDC toincorporate into their entire operating process.”

EDC now operates an effective and efficient system thatuses EAN•UCC technology and the DOMEDI(Domestic EDI in transport) process to maintain accuratesupply to retailer’s orders. EDC has also incorporatedRLG’s freight and transport services into its distributionsystem, thereby enabling it to supply to its client baseacross Australia.

Orders flow into EDC’s Huntingford facility electronicallyand are automatically introduced into the warehousepicking system with the EAN•UCC logistics labels, whichthen direct cartons to stock locations. EDC thendespatches an advanced shipping notice to RLG’s HeadOffice, notifying the shipper of the numbers of cartonsand the type of product being shipped.

Upon arrival, the stock is scanned in, using theEAN•UCC logistics labels and the information is runthrough software to verify that each carton that hasarrived matches both the order and invoice details andcontains the relevant product. From this point,consignment notes are created for all verified stock.

By partnering with an EAN•UCC user such as RLG,EDC is equipped with the security of knowing that itsstock is thoroughly processed throughout its arm of thesupply chain. Stock is scan-checked and cross-referencedagainst the supplier’s Advanced Shipping Notice (ASN)at each stage of the process - upon collection, at thesortation dock when the stock is unloaded, again whenthe stock is loaded onto the one shipment truck andfinally upon receipt of goods at the retailer’s end of thechain.

RLG also takes full financial responsibility for productsentrusted in its care “We can do this because of the scans


we perform electronically at the point of pickup and the fact that wetrack them through each stage of the supply chain.” Mr. Stewart remarked.

The initial check provides EDC with immediate verification that itsshipment is correct and will be accepted at the retailer’s end of the supplychain. When an ASN is sent to the retailer and a copy is forwardedelectronically to the Retail Logistics Group, RLG then knows that EDCneeds a collection and delivery of stock. The information also enablesRLG to ascertain what size truck to send out to collect the shipment.

“With our continual check points using the EAN•UCC bar-codedinformation, we know that the stock is correct and accounted for at alltimes” said Rob Harrison, RLG General Manager - Group Sales. “EDCis thrilled with the fact that by correctly using its EAN•UCC numberingand bar-coding system, its shipments are guaranteed to match the initialorder and what’s more, they no longer go missing at the retailer’s endbecause stock has arrived in an ‘unrecognisable’ form, with noidentification as to what it is and why it has been ordered” he said.

Before a shipment of stock leaves EDC’s warehouse, the driver uses aportable scanner into which the order information has been downloaded,to scan check the shipment while the stock is being loaded onto thetruck. This ‘psuedo scan’ check is the same as what is done at the retailer’send of the supply chain. EDC now knows straight away if their stockis going to be accepted upon delivery as being the correct order fornumber of cartons, type of stock and quantity. If there is a problem atthis point, EDC has the opportunity to rectify the situation rather thanhaving incorrectly supplied product at the retailer’s end.


“Incorporating EAN•UCC numbering,bar-coding and electronic commerceinto all facets of the supply chainprocess, regardless of where you arewithin the process is the big picturebehind the whole EAN•UCC System.Using the EAN•UCC System as itshould be used, has enabled us to bringnew age technology to the business oftransport.”

Mr. Gavan StewartDirector, Retail Logistics Group

Multi-modal Freight Management

The key to Tranz Link’s freight operation is a system called Ontrac.Ontrac is a freight management and track and trace system that usesbarcodes, scanning and mobile computing (interfaced with Tranz Rail’scentral systems) to continuously monitor freight movement from pickup to delivery.Freight identification is provided exclusively by using the EAN•UCCSerial Shipping Container Code (SSCC) standard and every freight itemmust carry an SSCC barcode. Ontrac includes EDI components forEDI capable customers and also provides an Internet based freight statusenquiry system called Ontrac Direct that gives customers online accessto freight movement information.

Ontrac

Barcode identification is at the core of Tranz Link’s freight managementoperation. Tranz Link endeavours to ensure that every item of freightit picks up has an SSCC label. Freight items are then scanned everytime they are moved; on and off trucks, in and out of a branch, and onand off wagons. This means that Ontrac knows the location of all freightat all times.

Freight identification is provided by the UCC/EAN-128 standard,specific Application Identifier (00) i.e., the Serial Shipping ContainerCode (SSCC). Customers apply the Tranz Link label to their logisticsunits when they are ready for transport. Alternatively, if customersgenerate their own SSCC labels, Tranz Link will scan them, and thecustomer’s reference becomes Tranz Link’s reference.

27

Tranz Link’s

Tranz Link’s


Tranz Rail’s freight arm, Tranz Link,operates a freight management systemcalled Ontrac. Ontrac uses theEAN•UCC Serial Shipping ContainerCode (SSCC) standard to identify andcontrol the movement of freight.Combined with barcodes that identifytrucks, and transponders that trackwagon movement, Tranz Link canmonitor freight status anywhere in itsroad / rail network. Real time freightmovement information is madeavailable to customers through anInternet based enquiry system calledOntrac Direct that allows them to trackconsignments and individual freightitems.

Executive Summary

Tranz Rail is New Zealand’s only railcompany (www.tranzrail.co.nz).It is privately owned, and operatespassenger and freight services that lastyear generated revenue of US$ 577million.Tranz Link is New Zealand’s leadingmulti-modal freight operator operating27 freight terminals, 3900km of track,300 locomotives, 7,000 wagons, 3sea ferries and 250 owner operatorvehicles. Every year Tranz Link moves11.7 million tonnes of freight whichinvolved some 1.7 million items and20,000 consignments per week.

Company Profile

All Tranz Link vehicles, road and rail, are identified with barcodes andthe road fleet (pick up and delivery vehicles) and forklifts in the branchesare equipped with ‘intelligent’ scanners. Freight and vehicle barcodes arescanned as part of all loading and unloading processes to relate freightto vehicles and to ensure correct destinations.

The SSCCs are scanned as the freight is uplifted. Freight is delivered tothe nearest Tranz Link branch where it is scanned off the truck into thebranch. Consignment details are then downloaded and a line-haulmanifest created. Freight is then scanned onto a rail wagon or it mayhave been 'cross docked', i.e., scanned directly from truck to rail wagoneffectively bypassing branch storage.The freight is then line-hauled to the destination branch where it isscanned in, delivery instructions are up-loaded into the truck's scannerand the freight is then scanned onto the delivery truck. In this case,the freight may have already been scanned directly from wagon to truck.

The freight is delivered and scanned off the truck and reconciled to thedelivery instructions. This provides electronic proof of delivery andalso the information required for driver payment. The receiver mayscan receipt of the freight using the SSCC, reconciling this with anyadvance shipping information (ASN) they have been sent.Consignment data is sourced in different ways, depending on the customer.The three key pieces of data are: consignment number, destination andnumber of freight items. Consignment numbers are generated by TranzLink (although they can and do use the customer’s own reference numberif required). These are either keyed into the driver's scanner or scannedoff the consignment note (Tranz Link-provided consignment noteshave a bar-coded consignment number). The SSCCs scanned onindividual freight items are related to the consignment number.

DespatcherThe Tranz Link system also provides EDI communications forconsignment transactions. Customers may use their own system togenerate such messages, or use the Tranz Link's Windows based applicationcalled Despatcher. Despatcher allows users to conduct UN/EDIFACTtransactions for consignment data, invoices and freight status. Despatcheralso provides other functionalities such as label production, faxed advancedshipping advice, etc.

Ontrac DirectThe Ontrac system also includes an Internet-based enquiry facility calledOntrac Direct. This is continuously updated from scanned SSCCs andvehicles, and event data such as the tracking of wagons by transponderson the rail network. Users can access the system by consignment orequipment number. By selecting a specific SSCC record, users canmonitor the movement history and current location of freight and vehicle. Ontrac Direct is an open application, but it only provides event dataand does not display commercially sensitive information such asconsignment details.



1. The Ontrac System

• Barcode with SSCC• Scan SSCC• Send ASN

ReceiverSender

• Scan SSCC (truck, store, wagon)• Enter consignment details• Create Linehaul Manifest

• Scan SSCC(wagon, store, truck)

• Upload delivery info to driver scanner

• Scan SSCC• Reconcile with ASN

Tranz Link BranchTranz Link Branch Linehaul Movement

Tranz Link pick up vehicle Tranz Link delivery vehicle

Scan:• SSCC• Consignment n°

• Scan SSCC• Electronic POD

EDI Messages

Web Browser

Despatcher

MessageHandlingService

Equipment Event Data

Consignment Data

Invoice Data

EventData

WaybillsInvoices

Status Queries

Ontrac Direct Query

Service Performance Query

Web Server

DB2

2. Data Exchange

Intelligent Warehouse Management

Warehousing operations based on the EAN•UCC system

Grimbergen's main services include:

• 24-hour Product Speedpack, a system for automatic sorting and delivery of parcels anywhere in the Benelux within 24hours.

• Consumer Solutions providing services such as stock management order processing and 24 or 48 hour distribution services in Benelux.Speedpack

The 24-hour Product Speedpack service consists of the order picking from the customer's premises in the evening and immediate transfer to Grimbergen warehouse where the goods are moved to a sorter device. After manual handling, the customer's goods are sorted into shipments that will be delivered the next day. Although the service guarantees a 24-hour delivery, the time lapse between the order pickingand the delivery to the end user is actually much shorter.

All Speedpack operations are based on the unique error-free identificationof the shipments provided by the EAN•UCC standard SSCC and bythe Electronic Data Interchange (EDI) tool for communication withthe customer. Usually, Danzas requests its customers via EDI to deliverthe Transport Instruction for the ordering of transport services.

30

Danzas

Danzas

Danzas Benelux's warehousemanagement system at the Grimbergenfacility is based on the EAN•UCCstandards.

By scanning the Serial ShipperContainer Code (SSCC), Danzasachieves fast and efficient movementof large quantities of finished goodsthrough the warehouse and receivesreal-time information about the productsbeing stored and shipped.

Executive Summary

Company Profile

The international logistics groupDanzas, headquartered in Basle,Switzerland, offers transport and freightforwarding services. The Groupcurrently employs 17000 people andits 1997 sales were reported atapproximately US $ 5 billion. Danzaslogistics is an ISO 9002 certifiedoperation.Grimbergen is a large-scale warehousethat covers 47 620 m2 and from whichits logistics services are operated forthe industrial distribution of goods, i.e.transport from the place of productionto warehouse and from there to the enduser. In 1997, Danzas Benelux moved2.5 million shipments, with an averageof 10,000 shipments a day.


Consumer Solutions provides the following services:

• Warehouse management of temperature controlled (or not) storage• Security management for high value goods• Order preparation from stock• Value-added services such as re-labelling and re-packing.

These operations are based on integrated IT solutions for route planning,delivery and invoice follow up, and tracking and tracing.Data communication can occur via EDI for order and inventory data,but orders can also be transmitted via e-mail or fax.

All incoming pallets at Grimbergen (even when cross-docked) are usuallyidentified with the SSCC, if not Danzas will produce a new EAN•UCClogistics label with the SSCC as a unique identification code.

Danzas uses radio frequency identification and scanning to manage themovement of pallets to the storage section of the warehouse. Items areplaced in the warehouse according to their time permanence. Slowmoving goods are placed by the forklift at the highest racks while fastmoving goods are placed at lower racks. In this case the SSCC referenceis also scanned for further inventory processing.

?


Appendix IApplication Identifier Two or more characters that indicate the meaning and format of a data

element in the UCC/EAN - 128 symbology. It defines uniquely the meaning and format of the data element.

Bill of lading A document which evidences a contract of carriage and the taking over or loading of goods by the carrier, and by which the carrier undertakes to deliver the goods against surrender of the document. A provision in thedocument that the goods are to be delivered to the order of a named person,or to order, or to bearer, constitutes such an undertaking. The document has the following functions:1. A receipt for goods, signed by a duly authorised person on behalf of the carriers.2. A document of title to the goods described therein.3. Evidence of the terms and conditions of carriage agreed upon

between the two parties.

Booking confirmation Document issued by the carrier to confirm the status of the booking, e.g. that a booking is accepted (and that space has been reserved on means of transport for the movement of goods).

Booking in transport The process of making a reservation for space on a means of transport for the movement of goods.

Bordereau Document used in road transport, listing the cargo carried on a road vehicle, often referring to appended copies of the (road) consignment note.

Carrier Party undertaking transport of goods from one point to another.

Consignee The party such as mentioned in the transport document by whom the goods, cargo or containers are to be received.

Consignment A separately identifiable collection of goods items (available to be) transportedform one consignor to the consignee via one or more modes of transport as specified in one single transport document.

Consignor In transport, this is the party such as mentioned in the transport documentby whom goods, cargo and containers are sent with a carrier.

TERMS AND DEFINITIONS

Appendix I

32

Sources: the "MIST Vocabulary", the European Logistics Association's "Terminology in Logistics"and UN/EDIFACT.

Consolidation The grouping together of individual consignments of goods into a combinedconsignment for a carriage.

Customer An organisation or individual to which or to whom goods and/or servicesare supplied.

Delivery The physical process of handing over goods to the consignee.

Despatch advice Document by means of which the seller or consignor informs the consigneeor buyer about the despatch of goods.

EANCOM® EANCOM® is a full subset of UN/EDIFACT (EDI) messages. EANCOM®

messages are developed to simplify the use of UN/EDIFACT messages.

EDI EDI stands for Electronic Data Interchange, a common and useful definitionfor EDI is "the transfer of structured data, by agreed message standards, form one computer application to another by electronic means and with a minimum of human intervention".

Forwarder Party arranging the carriage of goods including connected services and/orassociated formalities on behalf of a shipper or consignee.

Freight Goods in transport form one location to another.

Global Location Number (EAN•UCC) A 13-digit non-significant reference number used to identify legal entities(e.g. registered companies), functional entities (e.g. specific department within a legal entity) or physical entities (e.g a door of a warehouse).

Goods (in transport) All materials received form a shipper including any equipment.

Goods item A separately identifiable quantity of products of a single product type.

Intermodal transport The multi-modal movement of goods in which the same loading unit is used in a transport chain in an integrated manner using successively morethan one mode of transport without the handling of goods

Lead Time The period of time between the beginning of the first activity and the endof the last activity of a particular series of activities. The lead-time comprises thesum of the times required for the succeeding activities and any waiting time(s).

Logistic Unit A physical unit established for transport and storage of goods of any kindthat needs to be tracked and traced individually in a supply chain (e.g. pallet of traded units established for transport purposes).

Multi-modal transport The carriage of goods and or equipment by at least two different modes of transport.

Package list Document specifying the distribution of goods in individual packages.


Pick-up & load The action of loading shipments onto transports this includes both the physical loading of goods and the documentation of the hand-off from theshipper to the carrier.

Proof of delivery The receipt signed by the consignee upon delivery

Serial Shipping Container Code The EAN•UCC number comprising 18 digits for identifying uniquely a logistic unit (licence plate concept).

Shipment A shipment being an identifiable collection of one or more goods items (available to be) transported together form the original shipper, to the ultimate consignee.Note: A shipment can be transported in different consignments.

Shipper An individual or organisation that initiates shipments.

Symbology A way of representing human-readable characters in machine-readable format. There are a variety of symbologies each better suited to a differentenvironment. Each symbology has a different way of creating the symbol characters.

Tracing The action of retrieving information concerning the whereabouts of cargo,cargo items, consignments or equipment

Tracking The function of maintaining status information, including current location,of containers, either full or empty.

Transport Instruction A generic term of the document providing the necessary details to arrangetransportation.

Transport status The status of a shipment or group of shipments. For example, in transit, damaged, delayed, or diverted.

Transport unit A package intended for transportation comprising one or more articles, wrap-ped or unwrapped, and when multiple articles, constrained to form a unit.

UN/EDIFACT UN/EDIFACT or United Nations Electronic Data Interchange for Administration, Commerce and Transport comprises a set of internationallyagreed standards, directories and guidelines for the electronic interchange of data. In other words, the communication language between computers.It took shape within the United Nations Economic Commission for Europe(UN/ECE) in the working Party for the Facilitation of International Trade(WP.4) and was approved as ISO standard 9735 in 1988.

Unload The physical unloading of transport units from the carrier's vehicle and capture of the associated record of delivery.

Waybill Non-negotiable document evidencing the contract for the transport of cargo.


Appendix IIFREQUENTLY ASKED QUESTIONS

Contact your national EAN organisation. Register as a member of yourNational EAN Organisation.Construct EAN product identification numbers using EAN prefix incombination with the EAN member organisation number allocated to you.Talk to other people who have recently started the process.Talk to your customer who will use the bar codes.

Membership costs vary form one country to the other and in general dependon the numbering capacity and the services required. However these arelow. On average they can start with joining fee of as little as US$ 400 andthe annual fee of US$ 170. This would get the company an ID number, acapacity to number their products (the capacity is given according torequirements and can range form 1000 to 100,000) and reasonable supportin implementing the EAN•UCC System.Should a company wish to use EDI via EANCOM® messages, it can requestits National EAN Organisation for the necessary manuals and information.

No. One National EAN Organisation membership should meet all theidentification and codification needs of a company. However, if there is acontinuous need for National EAN Organisation support in other countries,its then advisable to seek membership in these countries too.

If you are not registered with a National EAN Organisation, you will needto do so if you want to use the UCC/EAN-128. If you are already registeredwith a National EAN Organisation, the fee that you pay to your NationalEAN Organisation includes the support concerning all the EAN standards,including UCC/EAN-128.

No, the tracking and tracing of logistic units, mainly pallets, is a majorapplication that utilises the UCC/EAN-128 specifications. However,UCC/EAN-128 is being used in a host of other supply chain applicationsincluding:

• The identification of trade units;• The encodation of additional information, beyond primary identification, on trade units, such as batch numbers, production date and best before date;• Tracking and Tracing of Returnable Assets;• And many other applications.

When you join a National EAN Organisation, they will provide you withthe necessary documentation to administer the numbering system. It isadvisable that product numbers are allocated centrally in your company.

Appendix II

This section is designed to questions frequently asked by new bar code and electronic commerce users.

How do I start?

What does it cost to become a memberof National EAN Organisation ?

Do I have to become a member of aNational EAN Organisation in everycountry that I operate in?

Do I need to register with myNational EAN Organisationfor UCC/EAN-128?

Is UCC/EAN-128 only for pallets?

How do I administer the number bankallocated to me by an National EANOrganisation?


Label composition software should permit you to use desktop laser or inkjet printers, or you can use specially designed high performance thermaldirect or thermal transfer printers. These may be self-contained units ableto print pre-programmed label formats, or may require to be driven by aPC or similar. Alternatively, labels can be printed off-site by a supplier whospecialises in this type of printing.

A few steps are necessary to start EDI efficiently, they are as follows:1 • Obtain commitment from upper management for EDI2 • Contact the EAN Organisation in your country or EAN International3 • Select an EDI champion (person or team in charge of the project)4 • Carry out a feasibility study5 • Make an Operational Evaluation:

• Internal process• Design and development of EDI process• Identifying trading partners• Draft a strategic plan and carry out a pilot test• Operational (Interchange) agreement• Expand the project to all business partners

6 • Draft a strategic plan and carry out pilot test• Operational (interchange) agreement

7 • Expand the project to all business partners.

One of the major conditions for a successful implementation of the EDI isadherence to the standard used. Adaptations reducing the functionality of anEDI standard to suit individual needs is possible so long as additionalfunctionalities which do not exist in the standard are not added. In general,EAN International would recommend that reductions in functionality becarried out where possible on an industry level to reduce the number ofadaptations, which must be catered for to a minimum.

Communications within EDI covers the transmission of information whichincludes the physical transmission of data, the hardware and software componentsrequired to support the data communication, procedures for detecting andrecovering for errors, etc.Trading partners have a variety of options to exchange information eitherthrough physical media such as tapes or diskettes or via telecommunicationslink. The recommended option is the telecommunications link and followingare the most commonly used:

• Point to point private leased lines• Public telephone Networks• Public telephone Networks• Public packet switched Networks - X.25• X.400• Value Added Network (VAN)• VANs are the most popular mean of communications for cost efficiency and security. It works as post office from where messages are sent, received and stored in the client P.O. Box.

Starting with an electronic data interchange project (EDI) and using EANCOM® messages

How do I start EDI?

Can I adapt the standard with mytrading partners the way I decide?

How do I send the messages once I havetranslated them?

How can I print my labels?


ALGERIA - EAN ALGERIE2 Rue des Frères Ziata, El Mouradia, AlgerTel : 213 2 24 57 50Fax : 213 2 24 57 50

ARGENTINA - EAN ARGENTINAViamonte 340 Piso 1° (CP 1053), Buenos AiresTel : 54 1 510 1700Fax : 54 1 510 1740E-mail : [email protected] Site : www.codigo.com.ar

ARMENIA - EAN-Armenia ARMAN49/2, Komitas ave., 375051, YerevanTel : 374 2 23 47 78Fax : 374 2 28 56 20E-mail : [email protected]

AUSTRALIA - EAN Australia Ltd.2 Kingston Town Close, Oakleigh, Victoria,3166Tel : 61 3 9569 9755Fax : 61 3 9569 1525E-mail : [email protected] Site : www.ean.com.au

AUSTRIA - EAN-Austria Gesellschaft fürkooperative Logistik GmbHMayerhofgasse 1/15, A - 1040 ViennaTel : 43 1 505 86 01Fax : 43 1 505 86 01-22E-mail : [email protected] Site : www.ean.co.at

AZERBAIJAN - EAN AzerbaijanC/o Scientific & Engineering Centre "Khazri",Office 27, 16 Uz. Gadjibekov Str., 370000BakuTel : 994 12 987 405Fax : 994 12 984 856E-mail : [email protected]

BELARUS - EAN BELARUSAcademicheskaya Str. 25 (room 120), Minsk220072.Tel : 375 17 284 19 55Fax : 375 17 284 22 77E-mail : [email protected]

[email protected]

BELGIUM, LUXEMBOURG –ICODIF/EAN Belgium•LuxembourgRue Royale 29, 1000 BrusselsTel : 32 2 229 18 80Fax : 32 2 217 43 47E-mail : [email protected] Site : www.eanbelgilux.be

BOLIVIA - EAN BOLIVIASúarez de Figueroa #127 - Casilla 180 - SantaCruz de la SierraTel : 591 3 334555Fax : 591 3 342353E-mail : [email protected] Site : www.cainco.org.bo

BOSNIA-HERZEGOVINA - EAN-BIHBranislava Djurdjeva 10, 71000 SarajevoTel : 387 71 663 634Fax : 387 71 663 632E-mail : [email protected] Site : www.komorabih.com

BRAZIL - EAN BRASILAlameda Santos, 2441 – 9o andar, Sao Paulo– SP, CEP – 01419-002Tel : 55 11 881 6560Fax : 55 11 3064 3275E-mail : [email protected] Site : www.eanbrasil.org.br

BULGARIA - BULGARIAN CHAMBEROF COMMERCE AND INDUSTRY(BCCI) - EAN BUREAU42 P. Partchevitch Str., 1000 SofiaTel : 359 2 987 26 31Fax : 359 2 987 32 09E-mail : [email protected] Site : www.bcci.bg

CENTRAL AMERICA - HondurasInstituto Centroamericano deCodificacion Comercial - ICCC - C/oDiselco, 4to piso, BoulevardCentroamerica, Apartado 3444,Tegucigalpa, HondurasTel : 504 232 31 10Fax : 504 232 77 93E-mail : [email protected] Site : www.si.hn/diselco

CHILE - EAN-ChileMerced 230, Santiago - CentroTel : 56 2 3654230Fax : 56 2 3654222E-mail : [email protected] Site : www.depco.cl

CHINA - Article Numbering Centre ofChina (ANCC)East Gate of No.46 Yuzhongxili Dewai - XichengDistrict - Beijing 100029Tel : 86 10 62 02 45 33Fax : 86 10 62 02 45 23E-mail : [email protected]

COLOMBIA - IAC COLOMBIAAV. El Dorado No. 68 B, 85 Torre 2 Piso 6,Santafe de BogotaTel : 57 1 4270999Fax : 57 1 4270212E-mail : [email protected] Site : www.eancol.org

COSTA RICA – EAN COSTA RICACurridabat, Edificio Galerias del Este, PrimerPiso Oficina No. 7, Apartado 11892, 1000San JoséMail address : Account # 123, P.O. Box025292, Miami, Florida 33102, U.S.A.Tel : 506 224 32 55

Fax : 506 224 47 22E-mail : [email protected] Site : accc.racsa.co.cr

CROATIA - CRO-EANCroatian Article Numbering Associationby Croatian Chamber of EconomyRooseveltov Trg 2., 10000 ZagrebTel : 385 1 48 26 342Fax : 385 1 48 26 347E-mail : [email protected] Site : www.cro-ean.hr

CUBA - Camara de Comercio de laRepublica de CubaCalle 21 No. 661esq. A, Vedado. Apartado4237. Ciudad de La HabanaTel : 537 32 26 93Fax : 537 33 30 42Telex : 511752 CAMAR CUE-mail : [email protected]

CYPRUS - Cyprus Chamber ofCommerce & Industry - EAN-Cyprus38, Grivas Digeni Ave. & 3 Deligiorgis St;,P.O. Box 21455 - 1509 NicosiaTel : 357 2 66 95 00Fax : 357 2 66 56 85E-mail : [email protected] Site : www.ccci.org.cy

CZECH REP. - EAN CZECHREPUBLICNa Pankráci 30, 140 00 Praha 4Tel : 420 2 61001145Fax : 420 2 61001147E-mail : [email protected] Site : www.editel.cz/ean

DENMARK - EAN-DanmarkAldersrogade 6 d, 2100 Copenhagen OTel : 45 39 27 85 27Fax : 45 39 27 85 10E-mail : [email protected] Site : www.ean.dk

DOMINICAN REPUBLIC - EANREPUBLICA DOMINICANAEdificio Plaza Compostela, Suite 3-I-5, Ave JohnF. Kennedy Esq. Calle 7, Santo DomingoTel : 1 809 683 47 27Fax : 1 809 683 48 42E-mail : [email protected]

ECUADOR - Ecuatoriana de Código deProducto, ECOPRuiz de Castilla 763 y Andagoya, EdificioExpocolor, Piso 3, Oficina 3, QuitoTel : 593 2 507 580Fax : 593 2 507 584E-mail : [email protected]

EGYPT - EAN EGYPT35 Hadeyek El Obourg Bldg., Salah SalemSt., CairoTel : 202 26 27 617Fax : 202 26 12 622

DirectoryDIRECTORY OF NATIONALEAN

ORGANISATIONS


EL SALVADOR - EAN El Salvador9A. Avenida Norte Y 5A. Calle Poniente, SanSalvadorTel : 503 221 3212Fax : 503 221 2499E-mail : [email protected]

ESTONIA - EAN-EESTI (ESTONIA)Tulika 19, 10613 Tallinn, EstoniaTel : 372 6 50 50 63Fax : 372 6 50 50 93E-mail : [email protected] Site : www.koda.ee/ean/ean/index.htm

FINLAND - EAN Finland OYAleksanterinkatu 17, P.O. Box 1000, 00101HelsinkiTel : 358 9 69 69 69Fax : 358 9 65 03 03E-mail : [email protected] Site : www.keskuskauppakamari.fi

FRANCE - Gencod-EAN France2 rue Maurice Hartmann, 92137 Issy-Les-Moulineaux CedexTel : 33 1 40 95 54 10Fax : 33 1 40 95 54 49E-mail : [email protected] Site : www.gencod-ean.fr

GEORGIA - EAN GEORGIA11 Chavchavadze Ave., 380079 TbilisiTel : 995 32 29 33 75Fax : 995 32 23 57 60E-mail : [email protected] Site : www.gcci.org.ge/ean.htm

GERMANY - Centrale fürCoorganisation - CCGMaarweg 133, 50825 KölnTel : 49 221 947 14 0Fax : 49 221 947 14 990E-mail : [email protected] Site : www.ccg.de

GREECE - HELL.C.A.N. SA - EANHELLAS - Hellenic Centre Of ArticleNumbering5, Aghiou Dimitriou Squ. & 2, Diom.KyriakouStr., 145 62 Kifissia - AthensTel : 30 1 8083 931Fax : 30 1 8019 156E-mail : [email protected]

GUATEMALA - EAN GuatemalaRuta 6 9-21, Zona 4, Edificio Cámara deIndustria Nivel 5. GuatemalaTel : 502 362 5375Fax : 502 332 6658E-mail : [email protected]

HONG KONG, China - Hong KongArticle Numbering AssociationUnit B, 22/F United Centre, 95 QueenswayTel : 852 2 861 2819Fax : 852 2 861 2423

E-mail : [email protected] Site : www.hkana.orgPresident : Tim Harvey - Watson’s The Chemist

HUNGARY - Hungarian Association ofPackaging and Materials Handling (HPMA)Rigó u.3, 1085 BudapestTel : 36 1 313 7034Fax : 36 1 333 8170E-mail : [email protected] - EAN ICELANDIceTec, Keldnaholti, 112 ReykjavíkTel : 354 570 7100Fax : 354 570 7111E-mail : [email protected] Site : www.ean.is

INDIA - EAN-INDIA7C, Vandana Bldg, 11, Tolstoy Marg, NewDelhi - 110001Tel : 91 11 371 96 38Fax : 91 11 371 96 26E-mail : [email protected]

INDONESIA - EAN INDONESIA(Indonesia Product Numbering Council)Jl.RP’Suroso No.26, Jakarta 10650Tel : 62 21 325800Fax : 62 21 3103357

IRAN - EAN IRANInstitute For Trade Studies and Research, ITSRBuilding, 240 North Kargar St., TehranTel : 98 21 643 99 02-5Fax : 98 21 643 99 01E-mail : [email protected]

IRELAND - EAN IrelandConfederation House, 84/86 Lower BaggotStr., Dublin 2Tel : 353 1 605 15 34Fax : 353 1 638 15 34E-mail : [email protected] Site : www.ean.ie

ISRAEL - Israeli Barcode Association -EAN IsraelIndustry house, 29 Hamered st., P.O.B 50022, Tel-Aviv 61500Tel : 972 3 5198839Fax : 972 3 5162082

ITALY - INDICODVia Serbelloni, 5, 20122 MilanoTel : 39 02 7772121Fax : 39 02 784373E-mail : [email protected] Site : www.indicod.it

JAPAN - Distribution Code Center - JAPAN7-3-37 Place Canada 3F, Akasaka Minato-Ku,Tokyo # 107-0052Tel : 81 3 5414 8505Fax : 81 3 5414 8514E-mail : [email protected] Site : www.iijnet.or.jp/dsri-dcc/

JORDAN - EAN JordanC/o Jedco, P.O. Box 7704, Amman 11118Tel : 962 6 5603507Fax : 962 6 5684568E-mail : [email protected]

KAZAKHSTAN - EAN KAZAKHSTAN299, Baizakov str., 480070 AlmatyTel : 7 3272 47 93 48Fax : 7 3272 47 93 48E-mail :Web Site : www.ean.kz

KENYA - EAN Kenya - Institute of PackagingC/o Industrial Plant (E.A.) Ltd., Kampala Road,NairobiTel : 254 2 2055Fax : 254 2 543913E-mail: [email protected] Moturi - General Manager

LATVIA – Latvian Chamber of Com-merceand Industry Bureau “EAN LATVIA”Brivibas Blvd. 21, Riga LV-1849Tel : 371 333 227Fax : 371 332 276E-mail : [email protected] Site : sun.lcc.org.lv/Chamber-pages/EAN.html

LEBANON - EAN LEBANONC.C.I.A.B., 1 Justinian St. Sanayeh, BeirutTel : 961 1 744 774Fax : 961 1 743 377E-mail : [email protected] Site : www.ean-lebanon.org.lb

LITHUANIA – Association of LithuanianChamber of Commerce, Industry andCrafts - EAN LithuaniaV.Kudirkos str. 18, 2600 LT, VilniusTel : 370 2 614532Fax : 370 2 621403E-mail : [email protected]

MACAU - EAN Macau - C/o MacauProductivity and Technology Transfer CentreRua de Xangai 175, Edf. ACM, 6° AndarTel : 853 781 313Fax : 853 788 233E-mail: [email protected]

FYR MACEDONIA - EAN MAC -Economic Chamber of Macedonia,str.”Dimitrie Cupovski” No.13, SkopjeTel : 389 91 11 80 88Fax : 389 91 11 62 10E-mail : [email protected] Site : www.mchamber.org.mk

MALAYSIA - MALAYSIAN ARTICLENUMBERING COUNCIL (MANC)Wisma FMM, No. 3, Persiaran Dagang, PJU9,Bandar Sri Damansara, 52200 Kuala LumpurTel : 603 6361211Fax : 603 6341266


E-mail : [email protected] Site : www.fmm.org.my

MALTA - EAN Malta3, Bienvenido Court, St Lukes Road,Guardamangia MSD07Tel : 356 245415Fax : 356 245462E-mail : [email protected] Site : www.eanmalta.org.mt

MAURITIUS - EAN Mauritius3, Royal Street, Port-LouisTel : 230 208 3301Fax : 230 208 0076E-mail : [email protected] Site: www.mcci.orgPresident : Antoine L. Harel - Harel Mallac andCo. Ltd.

MEXICO - AMECE AC – AsociacionMexicana de Estandares para el ComercioElectronico, ACHoracio No. 1855 6º. Piso - Col. ChapultepecMorales, México, D.F. CP 11570Tel : 525 395 2044Fax : 525 395 2038E-mail : [email protected] Site : www.amece.com.mx

MOLDOVA - National Association ofthe Automatic Identification EANMoldova63 Kogalniceanu str., MD 2009 KishinevTel : 373 2 24 53 29Fax : 373 2 24 16 69E-mail : [email protected] Site : www.ean.md

MOROCCO - EAN MAROC207, Bd Zerktouni, Appt. 30/5è étage, 20100CasablancaTel : 212 2 39 19 13Fax : 212 2 39 19 14

NETHERLANDS - EAN NederlandTourniairestraat 3, 1065 KK AmsterdamTel : 31 20 5113820Fax : 31 20 5113830E-mail : [email protected] Site : www.ean.nl

NEW ZEALAND - EAN NZ INCLevel 2, Mainzeal House,181 Vivian Street,Wellington, New Zealand.Tel : 64 4 801 08 33Fax : 64 4 801 08 30E-mail : [email protected] Site : www.ean.co.nz

NICARAGUA - EAN NicaraguaRotonda El Gueguense 300 mts Al Sur, Edificiode Camara de Industrias de Nicaragua,Managua

Tel : 505 266 8848Fax : 505 266 1891E-mail : [email protected]

NORTH KOREA - EAN DPR KoreaSongyogutok Songyo 2 dong, PyongyangTel: 8502 571.576Fax: 8502 381.4480

NORWAY - EAN NORGESpireaveien 6, Postboks 454 Økern, 0513OsloTel : 47 22 97 13 20Fax : 47 22 65 56 21E-mail : firmapostean.noWeb Site: www.ean.no

PANAMA - EAN PanamaVia Transistmica, Edif. 1000, Segundo Piso,Oficina 228, Panama, Republic of PanamaTel : 507 261 4450Fax : 507 261 4523E-mail : [email protected]

PARAGUAY - EAN PARAGUAYAntequera, 611, c/Azara, 1er piso, oficina4, AsunciónTel : 595 21 442 108Fax : 595 21 445 490E-mail : [email protected]

PERU - EAN PERUAv. Javier Prado Oeste 2150, San Isidro, LimaTel : 51 1 221 1000Fax : 51 1 440 0270E-mail : [email protected]

PHILIPPINES - Philippine ArticleNumbering Council, Inc.#20 San Rafael St., Bo. Kapitolyo, Pasig CityTel : 632 637 0897Fax : 632 631 4631E-Mail : [email protected]

POLAND - EAN Polandul. Estkowskiego 6, 61-755 PoznanTel : 48 61 8527681Fax : 48 61 8526376E-mail : [email protected] Site : www.ilim.poznan.pl

PORTUGAL - CODIPORRua Professor Fernando da Fonseca, 16, 1600LisboaTel : 351 1 7576254Fax : 351 1 7599508E-mail : [email protected]

ROMANIA - EAN ROMANIA13 Mexic St., 1 ward, Bucarest 71206Tel : 40 1 230 13 02Fax : 40 1 230 14 67E-mail : [email protected] Site : www.ean.ro

RUSSIAN FEDERATION - UNISCAN/ EAN RussiaFloor 9., 53, Prospekt Vernadskogo, Moscow117415Tel : 7 095 432 76 12Fax : 7 095 432 95 65E-mail : [email protected] Site : www.ean.ru

SAUDI ARABIA - EAN Saudi Arabia,C/o Saudi Chambers CouncilRiyadh Chamber of Commerce & IndustryBuilding, Dabab Street, P.O. Box 16683,Riyadh 11474Tel : 966 1 405 32 00Fax : 966 1 402 47 47

SINGAPORE - Singapore ArticleNumber CouncilSMA House, 20 Orchard Road, Singapore238830Tel : 65 338 8787Fax : 65 336 8946E-mail : [email protected] Site : sanc.org.sg

SLOVAKIA - EAN SLOVAKIANanterska ul. 23, 01008 ZilinaTel : 421 89 65 11 86Fax : 421 89 65 11 85E-mail : [email protected] Site : www.ean.sk

SLOVENIA - Chamber of Commerceand Industry of Slovenia - Slovenian Art.Numbering Assoc. - SANADimiceva 13, 1000 LjubljanaTel : 386 61 18 98 321Fax : 386 61 18 98 323E-mail : [email protected] Site : www.ean.atnet.si

SOUTH AFRICA - EAN South Africa (SAANA)P O Box 41417, Craighall 2024Tel.: 27 11 341 0231Fax: 27 11 341 0278E-mail : info@ saana.co.zaWeb Site : www.saana.co.za

SOUTH KOREA - EAN KOREA6th Floor Textile Center Building, 944-31,Daechi-dong, Kangnam - ku, Seoul, 135-713Tel : 82 2 528 5454Fax : 82 2 528 5450E-mail : [email protected] Site : www.eankorea.or.kr

SPAIN - AECOCRonda General Mitre, 10, 08017 BarcelonaTel : 34 93 252 39 00Fax : 34 93 280 21 35E-mail : [email protected] Site : www.aecoc.esSRI LANKA - EAN SRI LANKAC/o Ceylon Chamber of Commerce, 50Nawam Mawatha, P.O.Box 274, Colombo 2


Tel : 94 1 421 745-7Fax : 94 1 449 352E-mail : [email protected]

SWEDEN - EAN SwedenP.O. Box 1178, S-111 91 StockholmTel : 46 8 698 30 40Fax : 46 8 698 30 49E-mail : [email protected] Site : www.ean.se

SWITZERLAND - EAN (Schweiz, Suisse,Svizzera)Dornacherstrasse 230, CH-4053 BaselTel : 41 61 338 70 00Fax : 41 61 338 70 99E-mail : [email protected] Site : www.ean.ch

SYRIA – EAN SyriaC/o Syrian Computer Institute, 76, LazaristesBuilding, Bab-Touma, DamascusTel/Fax : 963 11 542 79 09Web Site :

TAIWAN - Commercial Automation andNumbering Institute - CAN4th floor, No. 10, Lin Shen South Rd., TaipeiTel : 886 2 2393 9145Fax : 886 2 2391 3171E-mail : [email protected] Site : www.can.org.tw

THAILAND - EAN ThailandQueen Sirikit National Convention Center 3rdfl., (Zone D), 60 New Rachadapisek Rd.,Klongtoey, Bangkok 10110Tel : 662 229 4255Fax : 662 229 4939E-mail : [email protected] Site : http/www.eanthai.org

TUNISIA - Tunicode24 Rue Jamel Abdel Nasser, Tunis 1000Tel : 216 1 324058Fax : 216 1 324574E-mail : [email protected] Site :

TURKEY The Union Of Chambers OfCommerce, Industry, MaritimeCommerce And Commodity ExchangesOf Turkey - UCCETAtatürk Bulvari No: 149, 06640 Bakanliklar/AnkaraTel : 90 312 4252243Fax : 90 312 4179501E-mail : [email protected] Site : www.tobb.org.trPresident : Fuat M_ras - Uccet

UKRAINE - Article NumberingAssociation of Ukraine - EAN -UKRAINEArtema street 26, Kyiv, Ukraine, 254053Tel : 380 44 216 07 34

Fax : 380 44 246 85 15E-mail :[email protected] Site : ean.kiev.ua

UNITED KINGDOM – e centre ukThe Association for Standards and Practicesin Electronic Trade – EAN UK Ltd10 Maltravers Street, London WC2R 3BXTel : General Enquiries : 44 171 655 9000Member Enquiries : 44 171 655 9001Fax : 44 171 681 2290E-mail : [email protected] Site : www.e-centre.org.uk

URUGUAY - EAN URUGUAYAgr. Germán Barbato 1363 of. 903, 11200– MontevideoTel : 598 2 908 3534Fax : 598 2 903 1382E-mail : [email protected]

UZBEKISTAN - EAN UzbekistanStr. Bukhara, 6, 700047 TashkentTel : 998 71 132 09 04Fax : 998 71 139 49 01E-mail : [email protected]

VENEZUELA - EAN VenezuelaAv. Francisco de Miranda cruce con calle LosLaboratorios. Centro Empresarial Quorum, piso1, ofc. J / K. Los Ruices. Caracas 1071Tel : 582 237-8777Fax : 582 237-7250E Mail :Web Site : www.ean.com.ve

VIETNAM – Vietnam Article Numberingand Barcodins Organisation - EANVietnamHoang Quoc Viet Street, Cau Giay District,HanoiTel : 84 4 8361463Fax : 84 4 7562444E-mail : [email protected]

YUGOSLAVIA - Yugoslav NumberingAssociation - EAN YUTerazije 23, 11000 BeogradTel : 381 11 3248 392Fax : 381 11 3248 754Telex : 62.11638E-mail : [email protected] Site: www.ean.org.yu

EAN International in collaborationwith the National EAN Organisationsmanages the EAN•UCC System for94 countries around the world.

EAN InternationalRue Royale,145B-1000 BrusselsBelgiumTel. 32 2 2271020Fax: 32 22271021e-mail: [email protected]:www.ean.be

The Uniform Code Council (UCC)manages the EAN•UCC system in theU.S. and Canada.

UNITED STATES - Uniform CodeCouncil (UCC)Princeton Pike Corporate Centre – 1009Lenox Drive – Suite 202 – Lawrenceville, New Jersey 08648Tel : 1 609 620 0200Fax : 1 609 620 1200E-Mail : [email protected] Site : www.uc-council.org

CANADA - Electronic CommerceCouncil of Canada (ECCC)885 Don Mills Road, Suite 301, Don MillsOntario M3C 1V9Tel : 1 416 510 80 24Fax : 1 416 510 80 43E-Mail : [email protected] Site : www.eccc.org


®


®


For further information, please contactyour national Numbering Organisation

or EAN International at:

Rue Royale 145 - B -1000 Brussels - BelgiumTel:+ 32 2 227 10 20, Fax : + 32 2 227 10 21E-mail: [email protected] - WWW: http://www.ean.be

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E-COMMERCE

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INDUSTRY

Maximising Logistics Performanceusing the EAN•UCC System

TRANSPORT FOR THE INDUSTRY TOOLS E-COMMERCE using the...

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