Transparency in Quality Data, Pricing, and Medical...

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Transparency in Quality Data, Pricing, and Medical Records Innovation in Health Care Leadership

Transcript of Transparency in Quality Data, Pricing, and Medical...

Page 1: Transparency in Quality Data, Pricing, and Medical …images.nejm.org/editorial/supplementary/2014/NEJMp...Agenda •Discussion 1: Provider driven/Quality data transparency—Providing

Transparency in Quality Data, Pricing, and Medical Records

Innovation in Health Care Leadership

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1:00pm – 4:00pm US EST

Presented on October 7th, 2014

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© 2014 Massachusetts Medical Society

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Agenda

• Discussion 1: Provider driven/Quality data transparency—Providing access to quality data including patient comments

• Discussion 2: Pricing—Providing public access to procedure/hospitalization/visit costs

• Discussion 3: Open Notes —Providing patients with complete access to clinical information including their doctors’ notes

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PROVIDER DRIVEN/QUALITY DATA TRANSPARENCY

Discussion 1: Start Time 1:00pm

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Introduction

Greg Curfman, M.D., The New England Journal of Medicine

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Discussion 1: Provider driven/quality data transparency

• Moderator: Amy Compton-Phillips, MD • Speaker: Delos “Toby” M. Cosgrove, MD • Speaker: Vivian S. Lee M.D., Ph.D., M.B.A. Have a question? For online attendees, please visit the Live QA tab, type your question into the chat pop up box and click “submit”.

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Cleveland Clinic

Transparency

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0

20

40

60

80

100

A B C D E F G H I J K L M N O P Q R S T U

HCAHPS Dr. Communication

Colorectal Surgery

%ile

Rank

Patients DC’d Between 1/1/14 and 6/30/14

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Verbatim Comments

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Heart & Vascular Institute

2nd Qtr 2014

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Heart & Vascular Institute

2nd Qtr 2014

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TRANSPARENCY:

A Force for Culture

Change

Vivian S. Lee, M.D., Ph.D., M.B.A. Senior Vice President, University of Utah Health Sciences

CEO, University of Utah Health Care

Dean, University of Utah School of Medicine

@vivianleemd

[email protected]

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Transparency and THE VALUE EQUATION

@vivianleemd © Vivian S. Lee, 2014

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How We Engage Faculty by SHARING DATA

@vivianleemd © Vivian S. Lee, 2014

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How We SHARE DATA WITH CONSUMERS

@vivianleemd © Vivian S. Lee, 2014

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Percentile of Providers 99TH %ILE OR ABOVE

Medical Practice Survey – providers must have n=30 returned in calendar year

National Rank – compared against the Press Ganey National Database: 128,705 physicians

% o

f to

tal p

rovi

ders

@vivianleemd © Vivian S. Lee, 2014

1% 3%

13%

17%

25%

0%

5%

10%

15%

20%

25%

30%

2009 2010 2011 2012 2013

1 out of 4 is in the

top 1% nationally

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Value Driven Outcomes DATA TO ENGAGE

@vivianleemd © Vivian S. Lee, 2014

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Where Quality Goes Up & COSTS GO DOWN

Cost

Perfect Care

@vivianleemd © Vivian S. Lee, 2014

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Total Expense per CMI Adj.

Discharge

$8,874

$8,947

$9,143

$9,407

$9,388 $9,221

$9,562 $9,859

$10,204

$8,000

$8,500

$9,000

$9,500

$10,000

$10,500

FY 10 FY 11 FY 12 FY 13 FY14 April

YTD

UUHC Avg. Inflation

(1.4%)

U.S. Health Care

Inflation (3.5%)

Source: Bureau of Labor Statistics and CMS

University of Utah Hospitals & Clinics Finance

Bending THE COST CURVE

@vivianleemd © Vivian S. Lee, 2014

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BREAK: 5 MINUTES THE NEXT SESSION WILL RESUME AT

APPROXIMATELY 2:00 PM EST

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www.nejmcareercenter.org

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PRICING TRANSPARENCY

Discussion 2: Start Time 2:00pm

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Discussion 2: Pricing transparency

• Moderator: David Blumenthal, MD, MPP

• Speaker: Meredith B. Rosenthal, Ph.D.

• Speaker: Steven H. Lipstein

Have a question? For online attendees, please visit the Live QA tab, type your question into the chat pop up box and click “submit”.

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BREAK: 5 MINUTES THE NEXT SESSION WILL RESUME AT

APPROXIMATELY 3:00 PM EST

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www.nejmcareercenter.org

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OPEN NOTE TRANSPARENCY

Discussion 3: Start Time 3:00pm

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Discussion 3: Open note transparency

• Moderator: Thomas H. Lee, MD

• Speaker: Pravene A. Nath, MD

• Speaker: Tom Delbanco, MD, MACP

Have a question? For online attendees, please visit the Live QA tab, type your question into the chat pop up box and click “submit”.

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Closing Remarks

Greg Curfman, M.D., The New England Journal of Medicine

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