DAILY OPERATION: In order to get off to a good start it is essential to have team members directed by the manager so that they can supervise the other departments and coordinate the production, administer the supplies and supervise the subordinates. In this case, it's a chief of quality and his assistant chef.

PROCEDURES GUIDE

Starting up a new business requires certain procedures.

Land Use PermitNotification of Declaration of Opening Registration in the registry of payroll taxPermit of advertisement

STOREHOUSE: To try to make sure to handle this area correctly in order to avoid losses and unnecessary shrinkage, guarantee the correct provision of supplies and keep the production costs under control.

CONTROL SOFTWARE: If the budget can afford it, we'll implement a control software that allows us to keep an up-to-date inventory and that optimizes the administration at the same time. It this is not possible, we'll make use of spreadsheets.

STOCK: To work with the production team in order to buy what's required and verify the regularity of the stock. Since this an area of perishable goods, we have to guarantee hygiene in the products.

SHRINKAGE: In this business, there will be up to a 20% shrinkage of product. We are taking into account that the molds not always adapt to the desired figure. Besides, a lot of the items are perishable, for this reason, it's important that all the employees know the methods to preserve them.

ORDER: To try to make sure that we have a neat storehouse that allows us to locate each ingredient and that is suitable to store flour, sugar, butter, decorative items, bases, kitchen utensils. It would be ideal to have stainless steel furniture, materials characterized by their durability and harmlessness when it comes to handling food.

HYGIENE: Due to the kind of ingredients used, any proliferation of cockroaches, mice and other harmful fauna must be exterminated.

PURCHASES: We'll research on the chamber of this field about the providers of supplies. Generally speaking, the purchases are realized on a cash payment basis, but if we purchase a big amount we can get some discounts, even credit.

PUBLICITY: To advertise our company in specialized publications. To attend expos designed especially for the kind of market we want to address. Handing out fliers is another option. However, the best publicity is by word of mouth, that's why we have to take care of our products and be faultless when it comes to delivery time.

IMAGE: To take care of everything that is necessary to build a brand, such as designing the logo and printing it on boxes, receipts, on the outside of the store. The goal is to create awareness of the brand in the customer, get the customer to remember us and achieve the product positioning.