Transforming Your Library With Technology Lori Bowen Ayre ALA Annual Conference Washington, DC June...
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Transcript of Transforming Your Library With Technology Lori Bowen Ayre ALA Annual Conference Washington, DC June...
Transforming Your Library Transforming Your Library With TechnologyWith Technology
Lori Bowen AyreALA Annual Conference
Washington, DCJune 23, 2007
Audio File Available
A downloadable audio file (mp3) of this presentation is available at:
http://galecia.com/included/docs/2007/Ayre_TransformingTechnology_June23_2007
Everyone Loves the Library
• 63% of Americans have a library card
even if they don’t actually use it…
• 26% of these 63% have not visited the library in the last year
Who Uses the Library?
90% of library users taking out books have incomes between $15K and $35K
Source: http://www.ala.org/ala/ors/reports/KRC_Detailed_Slides.pdf
Wonder where the others are getting their stuff?
The “book” is the library brand. Is that really helping us?
Libraries That Really Work
1. Take advantage of technology and automation wherever possible
2. Build creative spaces that are specifically designed to work for target groups
3. Have a staffing model that makes sense for the technology-intensive work we do
Central Sorting Systems
• Don’t just sort:– check in– recharge– separate holds– print holds slips– route to carts ready to shelve– route to bins ready to load in
trucks
• Savings: up to 2 minutes per hold request
• Unscientific ROI calculation: system is paid for after 210,000 holds are processed
Automated Check-In• Automated book
drop with 5 bin sorter: $100K
– checks in items
– sorts into 5 bins
– prints routing and hold labels as needed
– recharges
• Minimum space needed: 8’x 8’
• Savings: 30 secs per circulation
Sorter with Self Check Kiosks
• Check in / Recharge • Sort to bin / cart / media cart• Also acts as payment station for fines
Automating materials handling is goooood….
1. Get items back on the shelf faster• fewer touches, less taping and labeling
• reduces number of requests made for transfers from other libraries
2. Biggest savings is in wear and tear on library staff bodies
• scanning is evil!
• robots don’t have nerves, let them do it
3. Over time, automation saves money
Use Space 'Different'
Libraries don’t just service the long tail….
Shelving
• High density shelving– shelve more items per
square foot– publically browseable
Sort of….
Compact Shelving with ARS• Items are stored in metal
boxes
• Boxes stacked very snugly
• Storage room is temperature and humidity controlled
• Automated Retrieval system keeps track of where eveything is and pulls appropriate box from shelving
• Humans place books in box and take items out of boxes
Costs of Compact Shelving with ARS• University of Utah
evaluated building costs and determined it would cost $20/item to shelve in public areas…
• But only $4/item to store in compact storage with automated retrieval system
1. publically browsable $67 million
2. off site, non automated $18 million
3. compact shelving with ARS $36 million
Univ. of Chicago compared costs of storage options:
Retrieval time: five minutes
Now we have more space in the library for other things…..
Create Cool Spaces for Teens• Group computer
tables• Spaces for raucous
gaming tournaments
• Lounges with low slung chair-like
things • Room for creativity
For the Older Set
• Sunny reading spots
• Click-free zones• Classic library
environment
• Places for games!
Senior Spaces
• Computers with big fonts and slow mouses• Newspaper reading area• More lounging areas with chairs easy to get in and out of
Kids Rooms
• Room for parents and kids to read together
• Special kids games on kid computers
• Accessible books and toys
• Happy, whimsical space
Adequate Space for Workers
Convenience – can there be TOO much?
Deliver Stuff
Requesting items online is convenient.
1. Offer Home Delivery as a standard option2. Special delivery for business users (for a
fee)3. Buy and drop ship, instead of borrow4. Personal Delivery via Segway
“This book is being rushed to you by your library..... “
Picking up Holds is not convenient.
Buy It Via the Library
More Library Outlets
• Mobile library buses with public computers
• Monthly trips to senior centers
• Take the library to communities not served by a library
• Kiosks in the shopping malls
• Book dispensers at the airport
More Book Drops
Every Library Needs a
Strong Technical Staff
Every Library Deserves a
Strong Technical Staff
The days of the “accidental” systems librarian
are over….
Microsoft Certified Professional (MCP) CompTIA Network+ Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Database Administrator (MCDBA) Cisco CCNA® Linux Professional Institute (LPI) PHP 5 CertificationCompTIA Linux+Certified Novell Administrator (CNA)CompTIA Linux+ Cisco CCNP® CompTIA Project+ Microsoft Certified IT Professional (MCITP) Master Certified Novell Engineer (Master CNE) Apple Certified Technical Coordinator (ACTC) Cisco CCSPMicrosoft Certified Professional Developer (MCPD) CompTIA Security+Novell Certified Linux Professional (CLP) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Desktop Support Technician (MCDST) CompTIA Linux+ Microsoft Certified Solution Developer (MCSD) Microsoft Certified Systems Engineer (MCSE) Microsoft Office Specialist (MOS)CompTIA A+ Certified Novell Engineer (CNE)
Library Jobs
For Librarians:• Programmers• Website Developers• Interface specialists• Usability experts
For Technology Pros:• Network Engineers• Desktop Engineers• Server Administrators• Technical Support
Staff
Take Control Over the Means of Production
“Books” are for use.
Every reader, her book. Every book, its reader.
Save the time of the user.
The library is a growing organism.
Exploit technology instead of people.Manage our own networks and websites.
Write our own software.