TRANSFORMING WORKPLACE LEARNING - edOpp … · As Brendon Burchard ... organization, then plan and...
Transcript of TRANSFORMING WORKPLACE LEARNING - edOpp … · As Brendon Burchard ... organization, then plan and...
1
T R A N S F O R M I N G
Outsourced Training & Content Development Solutions
We connect the art of learning with the power of strategy to develop custom
training and consulting solutions for work transformed with purpose.
WORKPLACE L E A R N I N G
2
ABOUT US
EdOpp Solutions LLC is a recognized workplace learning & strategy company specializing in customized solutions to optimize purpose, people, processes, and performance. Combining over 25 years of industry experience with the passion for transformation, edOpp collaborates with businesses, nonprofit/government, and higher education to facilitate innovative workplace learning experiences & management consulting solutions that Work with Purpose.
Our mission is to change the way organizations work, people live, and communities exist.
We transform our client’s challenges of change, culture, and capacity into educational opportunities. With quality services and sound business practices, we meet the industry standards to be certified as Women Business Enterprise (WBE), Minority Business Enterprise (MBE), Texas Historically Underutilized Business (HUB), and Small Business Enterprise (SBE).
Our Philosophy
To provide a transformational experience based on solid evidence, research, and data of key ideas, concepts, and best practices. We commit to delivering an intensive, interactive, and innovative training experience that is relevant to working with purpose. This experience will be applicable and solutions-focused by ensuring you receive tangible deliverables.
Our Values• Best perceived value for the price
• Excellent personalized service
• Engaging and long-term relationship
• Client-Centered
• Young and fresh perspective
• Innovative solutions
• Personal integrity and hard work ethics
• Passion and dedication to making a difference
Visit our website to see learning and strategy at work: www.edoppsolutions.com.
3
TABLE OF CONTENTS
edOpp Solutions LLC believes in sharing the bold ideas and real learning with others just with a little credit due. That’s the only way to foster educational opportunities for all. This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International by edOpp Solutions LLC 2015-2020.
About Us 2
Our Philosophy 2
Our Values 2
The Workplace Landscape 4
What is Workplace Learning 6
Comprehensive Suite of Solutions 7
Designing Workplace Learning Experiences 8
Active Learning vs. Passive Learning 8
edOpp P5 Content Development Methodology 9
Creating Workplace Learning Opportunities 10
Course Features & Learning Cues 11
Measuring Transformational Workplace Learning 12
Beyond Transformational Workplace Learning 12
Test Drive edOpp Today! 13
4
MOST COMMON CHALLENGES FACING LEADERS
The Workplace Landscape
The workplace is changing with new demographics, skills gaps, diverse cultures and generations, technology integrations, global pressures, and increasing regulations.
Leaders face challenges both internally with employees and externally in the marketplace. As Brendon Burchard once said, “Challenge is the pathway to engagement and progress in our lives. But not all challenges are created equal. Some challenges make us feel alive, engaged, connected, and fulfilled. Others simply overwhelm us”. At edOpp, we can help you navigate the differences in those challenges to keep your organization moving forward to success.
DOING MORE WITH LESS
LEADING CHANGE AND
SHAPING CULTURE
IMPROVING DIVERSITY
AT THE TOP
IGNITING INNOVATION
ACHIEVING OPERATIONAL EXCELLENCE
5
Accept the Lifelong Learner Challenge!
edoppsolutions.com/learning
As your strategic and creative partner in workplace learning, edOpp Solutions can help you accept and conquer those challenges with learning and strategy to keep you moving forward.
ATTRACTING AND MANAGING
TALENT
IMPROVING TEAM
PERFORMANCE
MEETING CUSTOMER DEMANDS
ENHANCING EMPLOYEE
COMMITMENT & RETENTION
GAINING ROI ON TRAINING INITIATIVES
IMPROVING LEADERSHIP
DEVELOPMENT
BECOMING A LEARNING
ORGANIZATION
6
“A workplace is understood to include the physical location, shared meanings, ideas, behaviors and attitudes which
determine the working environment and relationships.”
“Workplace learning [is] the processes and outcomes of learning
[for] a sustained and high leverage development of employees in line with organizational business outcomes”. It is necessary for
individual and organizational growth and development. “It is also
primary to the way in which people construct meaning in their personal and shared organizational lives.” Organizations have a tremendous responsibility to help employees construct meaning in all aspects of their lives.
“Workplace learning involves the process of reasoned learning towards desirable outcomes for the individual and the organization. These outcomes
should foster the sustained development of both the individual and
the organization, within the present and future context of
organizational goals and individual career development.
“The move for improved workplace learning needs to be coupled with the
development of a positive attitude to lifelong learning.”
If organizations are seriously “interested in developing the true capacity of its
people”, they must examine closely their existing activities affecting purpose, people, processes, and performance to determine whether they are
supporting or inhibiting workplace learning.
“For workplace learning to achieve its stated objectives, certain
learning opportunities, conditions, and features need to be evident within the workplace.”
Matthews, P. (1999). “Workplace learning: Developing an holistic model”, The Learning Organization, Vol. 6 No. , pp. 18-29.
WH
AT
IS W
OR
KP
LA
CE
LE
AR
NIN
G?
EDUCATION(METHODOLOGY, THEORIES, AND
PRINCIPLES)
BUSINESS(PRACTICES,
CONCEPTS, AND STRATEGIES)
WORKPLACELEARNING+ =
7
COMPREHENSIVE SUITE OF SOLUTIONSWe connect the art of learning with the power of strategy to develop custom training and consulting solutions for work transformed with purpose.
Our capabilities to meet your challenges span the training life cycle. We deliver solutions connected to purpose, people, processes, and performance to create a strategic advantage that is sustainable.
That’s learning and strategy at work!
Have you established your
organizational learning goals for
the year?
We deliver the best workplace learning that is the right fit for the right people at the right budget for your organization.
EdOpp partners as your subject matter expert to create content based on the current needs of the learners and your business outcomes.
EdOpp provides solutions that transform and motivate employees to contribute to organizational success while enhancing their own sense of well-being.
Supports employees with limited English proficiency in achieving self-determined learning within a social and cultural context while meeting work expectations.
There are essential components that affect the leader’s ability to actualize their personal and organizational purpose. In an interactive coaching format, edOpp will engage clients in discovering the pillars of leadership.
Discover how our solutions can help you reach your goals! Visit www.edoppsolutions.com, call 832.429.7049, or email [email protected].
8
Active Learning vs. Passive Learning
Unfortunately, traditional training is typically facilitated without meaning and without consideration for the employees resulting in a more passive and one-time event of learning. Our priority is to simulate active learning that is continuous rather than static. We believe the true strength of the corporate classroom lies in the collaboration of learners not in the knowledge of the expert. To engage employees in the learning experience, we adopt a more learner-centered approach rather than being trainer-focused.
DESIGNING THE EXPERIENCES
How do we ensure your employees are actually engaged in the learning experience?
We Transform Employees Into Learners!
Active Learning
• Learner-Centered
• Values the participant
• Personalized and meaningful
• Emphasis on the WHY
• Focused on outcomes
Passive Learning
• Trainer-Focused
• Emphasis on agenda
• One-way flow of infromation
• Emphasis on the WHAT
• Focused on objectives
9
The edOpp P5 Content Development MethodologyThe edOpp P5 Content Development Methodology is a process infused with our proprietary learning methodologies as well as proven industry models and frameworks on content development and instructional design. With diverse backgrounds in education, business, training, and management, the edOpp team combines the best approaches from various industries. We have integrated the ADDIE model to ensure learning is effective. We also lean on Design Thinking principles to create learning that inspires human-centered innovations. We are trained in adult learning, andragogy, and heutagogy to encourage self-determined learning. With each approach, the same principles apply: create courses that are relevant, applicable, and sustainable to the organization.
CONTENT DEVELOPMENT
PATHWAYS To Change Suppor.ng the learner a1er the experience and sustaining momuntem is important to crea.ng changed behavior and a:tudes.
We accompish this through a variety of methods:
Knowledge Library Momentum Point Workshop
Leadership Coaching
Professional & Online Learning Communi.es
Train the Trainer Consul.ng Solu.ons
PERFORMANCE of Workplace Learning Evalua.on of the experience is cri.cal to determining a return on your investment. Methods include:
Pre and Post Assessments
Forma.ve & Summa.ve Assessments
Data Analysis Repor.ng and Presenta.on of
Results Feedback Loops Training Records
& Evalua.ons Cer.ficates of Comple.on
PROCESS For Content Construct learning in a process that opens feedback between the client and edOpp to ensure the best experience is implemented.
Incorporate Fink’s
Taxonomy
Idea.on & Protoyping
Curriculum Mapping
Andragogy & Heutagogy
Contextualized & Ac.ve Learning
Learning Cues Lesson Plans & Content Guides
Training Materials and Presenta.ons
PEOPLE To Educate Understand the learners' characteris.cs to design and develop learning that is relevant. Methods include:
Gap Analysis Iden.fy performance expecta.ons
Iden.fy posi.on or classifica.on of learners
Align learning objec.ves to intended
behavior
Iden.fy situa.onal factors
PURPOSE of Workplace Learning Experience Gather research and evidence of organiza.onal purpose, challenges, needs, and objec.ves in order to align the level of learning experience to
your workplace. Methods include:
Needs Assessment
Business Goals & Outcomes
Job/Task Analysis
Organiza.onal & Market
Environmental Scan
Focus Groups
1:1 Informa.on-‐Gathering Interviews
Fact-‐Finding Planning Sessions
Learners Profile
10
For workplace learning to achieve your objectives, certain learning opportunities must be created. We work as your strategic and creative partner to create learning opportunities that are the right fit for your organization. We take pride in creating learning opportunities that are multi-dimensional utilizing specialized tools such as our P5 Content Development Methodology, Fink’s Taxonomy learner outcomes, learning cues, and learning models. There is 100% passion and dedication put into designing courses that provide a high impact, active learning experience.
Whether you are facing an organizational transformation to shape a new culture, looking for training to reinforce a change in process for one department, or want to provide frontline employees with soft skills, one of our three onsite workplace learning levels will create just the right learning opportunities.
Clients can select learning opportunities at the strategic, customized, or core level based on their needs and budget. Each approach varies in the level of innovation, interaction, and intensity the learners will experience.
CREATING OPPORTUNITIES
WE DELIVER THE BEST WORKPLACE LEARNING THAT IS THERIGHT FIT FOR THE RIGHT PEOPLE AT THE RIGHT BUDGET FOR YOUR ORGANIZATION.
STRATEGIC LEVEL
CUSTOMIZED LEVEL
CORE LEVEL
Organizations are invested in a long-term learning commitment in which we research and assess the needs and challenges of the organization, then plan and create learning to align with your goals.
For organizations with limited time and budget, we can design a fully customized learning solution to address your specific needs or enhance your team’s skills gaps.
For organizations seeking an immediate start to workplace learning, we offer a variety of convenient courses at affordable flat-rate pricing.
11
Course Features & Learning Cues
Feature CORE CUSTOMIZED STRATEGIC
Team-Based Training 2 Facilitators for the price of 1
Fink’s Taxonomy Learner Outcomes
Evidence-Based Content
PowerPoint Presentation
Handouts
Personal Surveys
Strategy in Action Participants develop action plans for better problem-solving and decision-making in their daily work.
Innovation Insight Offers participants a critical thinking question or insightful group dialogue to help generate better ideas and appreciate perspectives.
Final Note Designed to help participants evaluate and summarize their training experience while connecting it to their current work or personal life.
Tech 2 Learn Designed to integrate technology and multimedia applications into the learning experience.
Workbook Comprehensive materials to extend and reinforce the learning beyond the presentation.
Detailed Self & Team Assessments Inclusive self and team discovery tools that provide insights for performance, growth, and development.
The Toolbox An extension of the learning experience to provide additional theoretical context, research, and resources.
Building 4 Change Manipulatives are used to help participants learn about themselves while interacting with others to achieve the goal of change.
Flipped Classroom A learning model in which the typical training presentation and course elements are reversed.
Learn & Play Creates a positive, fun learning environment through the use of teambuilding activities such as games, and song/dance.
Role Call Role play scenarios provide REAL-flection to help participants see themselves authentically while learning how to handle situations.
Checkmate Assignment Requires participants to complete homework assignments after the training course has ended.
Transformation Capstone Provides participants with a project-based or problem-based learning opportunity to synthesize their training experience.
Program/Series Design & Logistics
Scope & Sequence
Data & Reporting to Leadership Team
Live Presentation of Results to Leadership Team
12
MEASURING LEARNINGOrganizations make a significant investment in workplace learning to ensure employees are transformed. It is important for workplace learning solutions to be aligned with the organizational strategy and goals in order to achieve optimal employee performance, engagement, and productivity. To provide the best return on investment for your workplace learning experience, edOpp Solutions abides by our Philosophy, Core Values, and commits to the following standards: Relevance, Applicability, Quality, and Assessment.
These standards are executed by incorporating the five levels of learning evaluation adapted from How to Measure Workforce Learning Results by Jack J. Phillips and Ron Drew Stone.
Beyond Workplace Learning
Many clients have discovered other solutions are needed to compliment workplace learning in order to maximize results and achieve a total organizational transformation. edOpp provides additional management consulting solutions to take your organization to the next level.
Levels of Evaluation Focus
5 Return on Investment (ROI)Financial benefit produced by performance improvement as a result of learning
4 Business Impact Measured performance improvement as a result of learning
3 Behavior Change/Job Application Application of new behaviors, knowledge, skills to the job
2 Learning Specific knowledge, skills, and/or attributes that have been developed
1 Reaction and/or Satisfaction Level of satisfaction and reaction to the learning solution
Strategic Customized Core
•
13
TEST DRIVE EDOPP TODAY!
We understand there are plenty of competitors offering training to fit your needs. It can be quite a daunting task to research and evaluate outsourced training partners. That’s why we want to make it easy for you!
Contact us to schedule one free 1.5-hour innovative, interactive, and intensive workplace learning experience with your leadership team. Our 2-for-1 learning consultants will attend one of your planned team meetings and in just an hour will experience the edOpp difference with no obligation required.
FREE 1.5-Hour Workplace Learning Experience
EDOPPSOLUTIONS.COM/TESTDRIVE
832.429.7049
14
2500 EAST TC JESTER BLVD. ST. 353HOUSTON, TX 77008
832.429.7049 WWW.EDOPPSOLUTIONS.COM
ed•Opp/,ed äp/
abbreviation(educational opportunity)
1. Education – whether in the form of formal higher education, professional development, on-the-job training, experiential learning, informal knowledge, or coaching - provides the opportunity and support to transform into something more.2. Every solution we offer is designed as an educational opportunity for our clients.
We are edOpp Solutions.
synonyms: learning, strategy, bold ideas, interactive, real learning, skills, purpose, transformation