Transforming violent conflict: radical disagreement, dialogue and survival
Transforming the Way Your Community Deals with Conflict
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Transcript of Transforming the Way Your Community Deals with Conflict
Transforming the Way Your Community Transforming the Way Your Community Deals with ConflictDeals with Conflict
Search for Common Search for Common Ground - USAGround - USA
Community Conflicts – A GivenCommunity Conflicts – A Given
InterpersonalInterpersonal
IntergroupIntergroupIntragroupIntragroup
Neighbor to NeighborNeighbor to Neighbor
InterethnicInterethnic
Land UseLand UseMisdemeanorsMisdemeanors
There are seven billion people on this planet, we will never all agree, we can There are seven billion people on this planet, we will never all agree, we can only learn how to disagree in peace. only learn how to disagree in peace.
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Dealing with Community Conflicts – A ChoiceDealing with Community Conflicts – A Choice
Conflict is neither positive or negative in itself . . . it’s the way we deal Conflict is neither positive or negative in itself . . . it’s the way we deal with the issue and each other that is the key.with the issue and each other that is the key.
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When in conflict, we can either try to be the winner or look at how When in conflict, we can either try to be the winner or look at how can we work this out together.can we work this out together.
Festering resentmentsFestering resentments
InjusticeInjusticePeace and QuietPeace and Quiet
OrderOrder
JusticeJustice
Imposed outcomesImposed outcomes
Damaged relationsDamaged relations
Mutual agreementsMutual agreements
Improved relationsImproved relations
Lightened court caseloadLightened court caseload
Why Does Your Choice Matter?Why Does Your Choice Matter?
TimeTime
EffortEffort
CommitmentCommitment
Resolving conflicts as partners is a Resolving conflicts as partners is a learning experience for all involved learning experience for all involved
– it is rarely the easy route, but – it is rarely the easy route, but ultimately it is the most rewarding ultimately it is the most rewarding
approach.approach.
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FightFight
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What Is A Better Approach?What Is A Better Approach?
Not all conflicts can be resolved by dialogue, much harm could be avoided by a Not all conflicts can be resolved by dialogue, much harm could be avoided by a change of approach.change of approach.
““now”now” ““then”then”
Raise IssuesRaise Issues
Discover InterestsDiscover Interests
Generate OptionsGenerate Options
Develop Develop AgreementsAgreements
Given the right tools, we can learn how to manage conflicts as partners so that Given the right tools, we can learn how to manage conflicts as partners so that
everyone winseveryone wins..
The CooperativeThe Cooperative
Problem Solving PathProblem Solving Path
Effectively Effectively CommunicateCommunicate
Manage Manage EmotionsEmotions
Respect Respect PerceptionsPerceptions
To resolve conflicts as partners, we must be prepared to stop finger-pointing and To resolve conflicts as partners, we must be prepared to stop finger-pointing and labeling – honest listening and expression are fundamental to positive resolution.labeling – honest listening and expression are fundamental to positive resolution.
Conflict AnalysisConflict Analysis
Conflict ManagementConflict Management
Problem SolvingProblem Solving
Active ListeningActive Listening
Positions Positions Interests Interests
Anger ManagementAnger Management
How and When to Access Third Party ProcessesHow and When to Access Third Party Processes
BrainstormingBrainstorming
Develop the Processes to Develop the Processes to Match the ProblemsMatch the Problems
Neighbor to NeighborNeighbor to Neighbor
InterethnicInterethnic
Land Use/ Safety Land Use/ Safety
MisdemeanorsMisdemeanors
MediationMediation
Study Circle, Media ProgrammingStudy Circle, Media Programming
Neighborhood Problem Solving Process Neighborhood Problem Solving Process
Restorative Justice ProcessesRestorative Justice Processes
Endorse Overall Vision of Endorse Overall Vision of ChangeChangeProvide SupportProvide Support
GovernmentGovernment
EducationEducationBusinessBusiness
ReligionReligion
Community GroupsCommunity Groups
Walk the TalkWalk the Talk
How Does This Happen?How Does This Happen?
Search
Homeport
Skills
Leadership Processes
Change
Partners++
Role of Homeport PartnerRole of Homeport Partner
Act Act as a catalyst for change, be “applied visionaries”as a catalyst for change, be “applied visionaries”
Build a network Build a network of volunteers and professionals whoof volunteers and professionals who provide provide resources and services to community membersresources and services to community members
EnlistEnlist support of community leaders support of community leaders
DevelopDevelop partnerships with and among other partnerships with and among other community organizations community organizations
Identify Identify and and proactively respond proactively respond to systemic and to systemic and emergent community conflicts emergent community conflicts
Identify BarriersIdentify Barriers
Define achievable pieces of the visionDefine achievable pieces of the vision
Agree on a plan of actionAgree on a plan of action
ImplementImplement
Articulate VisionArticulate Vision
Evaluate / ImproveEvaluate / Improve
Search supports:Search supports:
Mentoring, coaching, advisingMentoring, coaching, advising
Sources of informationSources of information
NetworkingNetworking
TrainingTraining
MaterialsMaterials
Search provides:Search provides:
Search for Common GroundSearch for Common Ground
““. . . transform how individuals, . . . transform how individuals, organizations, and governments deal with organizations, and governments deal with conflict – away from adversarial approaches conflict – away from adversarial approaches and toward cooperative solutions”and toward cooperative solutions”
D. R. CongoD. R. CongoAngolaAngola
BurundiBurundi
IranIran
MacedoniaMacedonia
LiberiaLiberia
Greece-TurkeyGreece-Turkey
Middle EastMiddle EastMoroccoMorocco
Sierra LeoneSierra LeoneUkraineUkraine
United StatesUnited States
Contacting Search for Common Contacting Search for Common GroundGround
Search for Common GroundSearch for Common Ground
www.sfcg.orgwww.sfcg.org
Every day we choose how to respond to Every day we choose how to respond to crisis, those in our lives and in the world . . . crisis, those in our lives and in the world . . . we are all connected, each individual makes we are all connected, each individual makes
a difference.a difference.
Map of Map of Cooperative Problem-SolvingCooperative Problem-Solving
Principles Process Results
Use conflict as a natural resource
Attack problems, respect people
Good agreements
Good relations
Attack ProblemsRaise Issues
Discover Interests
Generate Options
Develop Agreements
Respect People
Emotions Communication
Perceptions
Individual Conflict Resolution SkillsIndividual Conflict Resolution Skills
Facilitating the Community Problem Facilitating the Community Problem Solving ProcessSolving Process