Transforming Consumer Data into Actionable Insights...Transforming Consumer Data into Actionable...
Transcript of Transforming Consumer Data into Actionable Insights...Transforming Consumer Data into Actionable...
Transforming Consumer Data into Actionable Insights
Feb. 24, 2016
Benjamin Spiegel
#ShamelessSelfPromotion
MMI is a data-driven agency mpowering conversations between
brands and consumers.
what we do
for 29 years, MMI has been creating experiences for our
clients
we believe in the value of partnerships
MMI partners with
best-in-class agencies,
technology providers,
startups, and media
platforms to scale and
provide leading results for our
clients.
our approach
@nxfxcom
why KNIME?
123.123.123.123 - - [26/Apr/2000:00:23:48 -0400] "GET /pics/wpaper.gif HTTP/1.0" 200 6248 "http://www.jafsoft.com/asctortf/" "Mozilla/4.05 (Macintosh; I;
PPC)"
123.123.123.123 - - [26/Apr/2000:00:23:47 -0400] "GET /asctortf/ HTTP/1.0" 200 8130
"http://search.netscape.com/Computers/Data_Formats/Document/Text/RTF" "Mozilla/4.05 (Macintosh; I; PPC)"
123.123.123.123 - - [26/Apr/2000:00:23:48 -0400] "GET /pics/5star2000.gif HTTP/1.0" 200 4005 "http://www.jafsoft.com/asctortf/" "Mozilla/4.05 (Macintosh; I;
PPC)"
123.123.123.123 - - [26/Apr/2000:00:23:50 -0400] "GET /pics/5star.gif HTTP/1.0" 200 1031 "http://www.jafsoft.com/asctortf/" "Mozilla/4.05 (Macintosh; I; PPC)"
123.123.123.123 - - [26/Apr/2000:00:23:51 -0400] "GET /pics/a2hlogo.jpg HTTP/1.0" 200 4282 "http://www.jafsoft.com/asctortf/" "Mozilla/4.05 (Macintosh; I;
PPC)"
123.123.123.123 - - [26/Apr/2000:00:23:51 -0400] "GET /cgi-bin/newcount?jafsof3&width=4&font=digital&noshow HTTP/1.0" 200 36
"http://www.jafsoft.com/asctortf/" "Mozilla/4.05 (Macintosh; I; PPC)"
end of user-specified pre-formatted text
data complexity
DATE/TIME DIMENSIONS METRICS
January 1 2001 Source = “Yahoo” 120 visits
February 15 2002 Link ID = 12 75% conversion rate
April 10 2003 15:11 PMKeyword = “Search agency” 5% click through rate
June 2 2015 11:09 AM EST Product = “Shiny shampoo” $12
6/6/2005 Direct 5:12 avg. visit time
@nxfxcom
@nxfxcom
@nxfxcom
data sources
client challenges
real-time events — Shell Houston Open
• Real-time content
• Simultaneous activities
• Multiple real-time platforms
• PR, social, analytics, radio,
TV, and physical activation
experiential social — ”Until 20”
@nxfxcom
• Flexible demands (line length)
• Multiple competitors — film festival
• Location-based media support
• POS integration/bidding
digital launch — Boogie Wipes
• Multiplatform launch
• Dynamic paid support
• Minute-by-minute cross-platform tracking
• Real-time content creation
• CRM Integration
e-commerce — Kandoo
@nxfxcom
• Ratings and reviews
• Paid media
• Specialized algorithms
• Inventory management
• Counterfeiting
the requirements
our approach
Insights to
Action
Acquisition
Modeling
Visualization
Management
acquisition
Acquire data from:
• Multiple databases
• Flat files
• Web APIs
• Unstructured
• Real time
• Behavior
• Models
• Text (a lot of it)
• Binary
Insights to
Action
Acquisition
Modeling
Visualization
Management
modeling
@nxfxcom
Leverage:
• Machine learning
• Predictive
• Linguistic
• Regression
• Clustering
• Sentiment
• Behavioral
Insights to
Action
Acquisition
Modeling
Visualization
Management
visualization
@nxfxcom
Enable:
• Visual storytelling
• Simplification with pictures
• Easy discovery
• Insights creation
• Reporting
• Dashboards
• Scorecards
Insights to
Action
Acquisition
Modeling
Visualization
Management
management
@nxfxcom
We need:
• Aggregate
• Filter and verify
• Combine and merge
• Transform and enhance
• Index and optimize
• Export
• Share and distribute
• Basically ETL on steroids
Insights to
Action
Acquisition
Modeling
Visualization
Management
activation
@nxfxcom
We can:
• Real-time communications
• Individual media optimization
• One-on-one tracking
• Cross-platform activation
• AI-driven content
• Instantaneous measurementInsights to
Action
Acquisition
Modeling
Visualization
Management
social media
last year — #SocialPro in Las Vegas
@nxfxcom
“Social network ad spending to hit $35.98 billion worldwide
in 2017.”
@nxfxcom
lumascape
lumascape — acquisitions
@nxfxcom#SocialPro #24A
I hate tools!
why
• Cross-platform integration
• Granularity
• Al
• Cost
• Data ownership
• Facebook = Facebook
• Reporting
• Real-time insights BS
@nxfxcom
social tools cost up to $100k/brand/month
our only tool: KNIME
our setup
@nxfxcom
• Private networks
• Scheduled jobs
• Backup
• Hosts all instances
• API calls
• Data extractions
• Transformations
• Q&A
• Text analytics
• Modeling
• Alerts
• Data storage
• Aggregation
• Data preparation
• Data serving
• Visualization
• Modeling
• Analysis
• Reporting
• Delivery
• Alerts and automation
our setup
contributions
@nxfxcom
keyword density
keyword density
@nxfxcom
clean HTML retriever
@nxfxcom
clean HTML retriever
@nxfxcom
XML sitemap reader
@nxfxcom
XML sitemap reader
@nxfxcom
Google pagespeed insights
@nxfxcom
Google pagespeed insights
@nxfxcom
Moz link and URL metrics
@nxfxcom
Moz link and URL metrics
random data generator
random data generator
Twitter trends
Twitter trends
CSS validator
CSS validator
HTML validator
HTML validator
XML sitemap reader
XML sitemap reader
what’s next?
Facebook API
things we do now
CRM data
closed loop activation
x
save 128 hours/month
operations
operations
streaming data
motion data
checkin data
Thank you
Benjamin SpiegelCEO, MMI [email protected]