Productization: transforming from developing customer-specific
Transforming Business with the Customer in Mind
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Transforming Business with the Customer in Mind
Transcript of Transforming Business with the Customer in Mind
#ConnectIn16
Whole of business transformation is needed to capitalise on changing consumer trends and demands…
#ConnectIn16
Whole of business transformation is needed to capitalise on changing consumer trends and demands
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Customer Centric
Businesses
Increase their profitability
Leverage them for future growth
Achieve better social outcomes
Attract more customers
Sell more
Retain them for longer