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Transformations:

Transitions, Technology and Transfer

Friday, June 7th, 2019

Hostos Community College

C- Building 450 Grand Concourse

Bronx, NY 10451

Sponsored By:

#CUNYAdvisement2019 #CCA

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We sincerely hope that you enjoy all we have to offer during today’s summit. Once the

summit has concluded, kindly scan the code below to leave us your feedback.

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Welcome to the 4th Annual CUNY Academic Advising Summit! This

year’s theme is Transformations: Transitions, Technology &

Transfer. Through our dynamic speakers and breakout sessions,

we hope to provide advisors with best practices and tools to help

them further their professional careers in academic advising,

support their students through the various transitions they

experience, and introduce how technology can be an ally for student

success.

The 2019 Advising Summit, co-hosted by Complete College

America, has been designed by and for advisors to support their

work in the implementation of our Academic Momentum goals and

strategies across the CUNY system. The planning team was especially interested in

addressing the utilization of integrated technology solutions to support the dynamic use of

degree maps and proactive academic advising, in order to accelerate degree completion and

keep our students on track. Through our Academic Momentum Campaign, with a laser focus

on providing guided pathways, promoting the take 15/30 initiative and increasing gateway

English and Math course completion in the first year, CUNY is truly in the midst of a major

transformation in how we onboard our students and see them through to degree

completion.

We are all experiencing this transformative shift, not only in how we serve and guide our

students, but we are doing it in the midst of ongoing and ever-evolving technological

changes and innovations. Degree Works, the Student Educational Planner, Transfer What If,

CUNYfirst, EAB, Starfish, predictive analytics, schedule builders, mobiles apps, nudging

campaigns, new platforms… it never ends and is in constant motion. And who is at the

epicenter of it all, every day, on the ground and in the weeds? Yes, Advisors: the CUNY

professional staff that are expected to exhibit super human skills in their ability to manage

their caseloads in this increasingly complex technological environment, where integrated

technology solutions are the dream we all imagine with the introduction of each new

platform or service. Today we intend to provide some insight and solutions into these daily

challenges, while highlighting some of CUNY’s excellent advisement practices and

innovations, and offering some moral and professional support for the work that you do.

We hope that this Summit will provide you with valuable information, facilitate cross-

campus dialogue and allow for professional connections to form and grow. Thank you for the

work you do and for joining us today.

Dr. Lucinda Zoe Senior University Dean and Vice Provost for Academic Programs and Policy CUNY Central Office of Academic Affairs

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FRIDAY, JUNE 7, 2019

TIME DESCRIPTION

8:30am- 9:15am

Coffee and Registration

9:20am- 9:30am

Welcome Remarks Dr. Lucinda Zoe- Senior University Dean and Vice Provost for Academic Programs & Policy, CUNY

Dr. Christine Mangino- Provost, Hostos Community College

9:30am- 10:30am

Plenary Panel- Moderated by Dr. Charlie Nutt- Executive Director, NACADA The CUNY Showcase- CUNY's Best Practices in Advisement

Repertory Theater

10:45am- 11:45am

Keynote Address Dr. Tristan Denley- Executive Vice Chancellor for Academic Affairs and Chief Academic Officer,

University System of Georgia Repertory Theater

12pm- 1pm

Lunch / Networking Cafeteria, JFK & FDR

1:15pm- 2:15pm

Concurrent Sessions

Technology and the Academic Advising

Dialogue

Rafael Rosado Lehman College

Room C-351

The Out in Two Advisement Model

Rick Naughton

BMCC Room C-352

Technology and Advising: Meeting Our Students

Where They Are

Kimra Matthias Hunter College

Room C-355

Degree Maps and Planner Integration

Elaine Cataletto Baruch College

Room C-356

Supporting Transfer Student Success: Capacity Building Once Joint Degree

Agreements are in Place

Natasha Graf John Jay College

Room C-357

Transforming the Transfer Process:

Utilizing Technology to Enhance the Transfer

Advisement Experience

Lisa Moalem, Chris Buonocore

& Aurea Rodriguez Lehman College

Room C-358

Maximizing Human Interactions Through the

Use of Navigate (EAB)

Matthew Mustard & Laura Silverman Queens College

Room C-359

Integrating Starfish into Advising to

Accelerate Student Success

Aysmel Aguasvivas,

Laisa Quezada, Marlane Pinkowitz

& Earl Taylor Room C-361

Advising Momentum and Student Success

Dr. Tristan Denley

FDR

Purpose First- Missing Link between Aligning Career

and Academic Maps

Nikolas Huot Complete College America

JFK

2:30pm- 3:30pm

Closing Address Academic Advisors’ Passion Leads to Students’ Success

Dr. Charlie Nutt- Executive Director, NACADA Repertory Theater

3:40pm- 4:00pm

Closing Remarks Repertory Theater

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Plenary Panel The CUNY Showcase- CUNY's Best Practices in Advisement

Panelist Institution Title Allana Burke BMCC Associate Director/ Academic Advisement & Transfer Center

Lesley Leppert CUNY ASAP Director/ Program Management & Administration

Lisa Moalem Lehman College Director/ Office of Academic Advisement

Padraig O'Donoghue CUNY School of Labor & Urban Studies

Manager of Student Support and Retention

Victoria Romero Guttman Community College

Associate Director/ Student Support & Academic Advising

Concurrent Sessions Room Session Institution/

Presenter(s) Description

Room C-351

Technology and the

Academic Advising Dialogue

Lehman College

Rafael Rosado

Academic advisors, faculty and students relate and access the world through technology. Technology provides both faculty and academic advisors a tool for uncovering the hidden nature of student academic progress. Hence, technology has become our center of focus as we work to assist students achieve academic success. To effectively advise college students, it is imperative that we seek to create and engage students in a dialogue aimed at understanding and utilizing the technologies designed to assist students' goals.

Room C-352

The Out in Two

Advisement Model

BMCC

Rick Naughton

Started twenty years ago by former BMCC President Antonio Perez in response to then-Mayor Rudy Giuliani’s comments about the low graduation rates of CUNY, the Out in Two scholarship program can be used as a model for other CUNY schools to increase their graduation rates and reward hardworking students. In this session, the presenter will give a brief history of the program, explain what makes it successful, and give an introduction on how schools can get started on developing their own advisement models based on Out in Two.

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Concurrent Sessions Room Session Institution/

Presenter(s) Description

Room C-355

Technology and Advising: Meeting Our

Students Where They

Are

Hunter College

Kimra Matthias

The use of technology allows advisors to reach more students and allows students to more easily access information. This presentation aims to highlight the best practices associated with using technology in academic advising. In addition, it will explain how technology can be further incorporated into the academic advising process to support student success and highlight some of the technology currently used in advising at CUNY. The session will allow advisors from different campuses to learn from each other by discussing how various platforms are used across CUNY campuses. The presentation will also provide ideas on how advisors can further incorporate technology into academic advising.

Room C-356

Degree Maps and Planner Integration

Baruch College

Elaine Cataletto, Marvin

Rodriguez, and Serra Hilaire

The Office of Undergraduate Advisement & Orientation has created a degree map for all majors offered at Baruch College. These maps are reviewed annually for updates and faculty approval. In collaboration with Baruch’s Starr Career Development Center, we have expanded our maps to include career outlook and opportunities for each major. This presentation will explore Baruch College’s Undergraduate Advisement’s best practices for fostering first year students completing their degree within 4 years by utilizing the degree maps.

Room C-357

Supporting Transfer Student Success: Capacity Building

Once Joint Degree

Agreements are in Place

John Jay College

Natasha Graf, Megan

Massimiano, Keisha Lewars, Alexis Pistone,

and Frances Plata

Articulation and joint degree agreements are created to provide a smoother transfer process for students looking to complete a bachelor’s degree after their associate degree. Without coordinating planning and student support services, however, institutions often fall short of reaching this goal. In this session, participants will learn about developing and sustaining the CUNY Justice Academy, a dual degree program between John Jay College and six CUNY community colleges. Presenters will discuss the process of establishing a multi-pronged protocol to engage students early at their 2-year institutions, and working with community college faculty and advisors to develop academic plans and transition awareness to support student success.

Room C-358

Transforming the Transfer

Process: Utilizing

Technology to Enhance the

Transfer Advisement Experience

Lehman College

Lisa Moalem, Chris Buonocore

and Aurea Rodriguez

In recent years, Lehman College has redoubled its effort to ease the transfer experience for incoming students. Multiple departments at the college have worked together to utilize technology in innovative ways, implementing three unique processes to better serve this population. These processes mitigate student responsibility and confusion, reduce traffic to the academic departments, and underscores the College’s mission of a seamless transfer process. This session will discuss these processes in detail and share lessons learned from working with this population.

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Concurrent Sessions Room Session Institution /

Presenter(s) Description

Room C-359

Maximizing Human

Interactions Through the

Use of Navigate

(EAB)

Queens College

Matthew Mustard & Laura Silverman

No matter if you are a professional Advisor, Faculty Advisor, Dean, or Financial Aid specialist, you have limited time to cover a lot of ground with many students. Navigate's system allows users to automate time-intensive tasks, coordinate outreach and information-sharing with peers and make sure you're interacting with intentionality with each student you support. This session will orient you to these best practices and highlight ways members across the country use the system to maximize their time and impact with students in their daily work.

Room C-361

Integrating Starfish into Advising to Accelerate

Student Success

Bronx Community College (ASAP)

Aysmel Aguasvivas and Laisa Quezada

Starfish Marlane Pinkowitz

and Earl Taylor

The use of data and technology is a key component of the ASAP advisement model, allowing advisors to manage their caseloads and more effectively support students. With the implementation of Starfish, advisors have a more sophisticated tool available to schedule appointments, track contacts and notes, communicate with students and faculty, and raise flags and kudos. Reports and data from Starfish allow advisors to look at trends in their caseloads and to view student engagement patterns to ensure that students are receiving the appropriate level of support to reach their educational and academic goals. This session will provide an overview of the possibilities within Starfish for all advisors and highlight ways that ASAP advisors and staff at Bronx Community College make use of the technology and its data to inform their practice.

Room FDR

Advising Momentum and Student

Success

Dr. Tristan Denley

Recent data has confirmed that success in freshman Math and English courses are powerfully linked to graduation. Yet, nationally, most students with poor Math or English preparation never see succession in these subjects. In this breakout session, Dr. Denley will present data comparing other models to the co-requisite approach to remediation and discuss the significant merits of this new innovate approach.

Room JFK

Purpose First- Missing Link

between Aligning

Career and Academic

Maps

CCA

Nikolas Hout

As more institutions consider guided pathways, greater emphasis is being placed on career outcomes. With support from multiple membership organizations (NACADA, AACRAO, NCDA, NASPA, NACE), Complete College America is working with states to operationalize a purpose-driven onboarding approach that integrates academic advising, career counseling, labor market data, and academic/personal assessment. Early learning, best practices, policies, and data will be discussed.

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Dr. Tristan Denley

Executive Vice Chancellor for Academic Affairs and Chief Academic Officer for the University System of Georgia and CCA Fellow

Dr. Tristan Denley currently serves as Executive Vice Chancellor for Academic Affairs and Chief Academic Officer at the University System of Georgia. Before moving to Georgia in May 2017 he served as Vice Chancellor for Academic Affairs at the Tennessee Board of Regents from August 2013 until May 2017, and Vice President for Academic Affairs at Austin Peay State University from January 2009. Originally from Penzance, England, Dr. Denley earned his PhD in Mathematics from Trinity College Cambridge, and held positions in Sweden, Canada, and the University of Mississippi before coming to Tennessee. At Ole Miss he served as Chair of Mathematics,

and Senior Fellow of the Residential College program. Throughout his career, he has taken a hands-on approach in a variety of initiatives impacting student success. In 2007, he was chosen as a Redesign Scholar by the National Center for Academic Transformation for his work in rethinking the teaching of freshmen mathematics classes. At Austin Peay he created Degree Compass, a course recommendation system that successfully pairs current students with the courses that best fit their talents and program of study for upcoming semesters. This system, which combines hundreds of thousands of past students’ grades with each particular student’s transcript, to make individualized recommendations for current students has received recognition from Educause, Complete College America, Lumina Foundation, the Bill and Melinda Gates Foundation and President Obama and won a platinum IMS Global Learning Impact Award in 2014. In 2016 he was selected as one of the Washington Monthly’s sixteen most innovative people in Higher Education, one of the Center for Digital Education’s Top 30 Technologists, Transformers and Trailblazers and was invited to the White House to address recipients of President Obama’s First in the World grants as a model of what could be achieved by a higher education system. He was the recipient of the 2016 Newel Perry Award from the National Federation of the Blind for his leadership of a systemic approach to the accessibility of educational content. He began 2017 by being named as one of five higher education leaders to watch in 2017 (and beyond) by Education Dive. His most recent work has been to transform developmental education and advising at a system scale. His work continues in using a data informed approach to implement a wide variety of system scale initiatives surrounding college completion, stretching from education redesign in a variety of disciplines, to the role of predictive analytics and data mining, cognitive psychology and behavioral economics in higher education. Denley, first at Austin Peay and now system wide, has spearheaded the full scale implementation of co-requisite academic support for virtually all Tennessee Board of Regents’ students who would have traditionally been placed into remedial education. The scaling of Co-requisite Support was completed after careful analysis of system level data and additional research that confirmed that Co-requisite Support was a superior approach to ensuring gateway course success of all students, regardless of their initial preparation as assessed by the ACT.

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Dr. Charlie L. Nutt

NACADA Executive Director

Dr. Charlie L. Nutt, A.A. B.S.Ed., M.Ed., Ed.D. a NACADA member since 1991, joined Kansas State University and the NACADA Executive Office in 2002 as Associate Director and Assistant Professor in the College of Education and moved into the role of Executive Director in 2007. Dr. Nutt earned his Associate Degree in English from Coastal Georgia Community College (formerly Brunswick College), Bachelors in English Education from the University of Georgia, Masters in Administration and Supervision from Georgia Southern University, and Doctorate in Educational Leadership in Higher Education from Georgia Southern University.

Dr. Nutt has taught both at the secondary and post-secondary levels since 1977. He taught English in grades 9-12 as well as at the community college. At Coastal Georgia Community College, he was Assistant Professor of English before being appointed Director of Orientation and Advising. He next served as Vice President for Student Development Services from 1993 until he moved to the NACADA Executive Office. As Executive Director of NACADA, Dr. Nutt is responsible for coordinating the work of the Executive Office staff as well as working with the various NACADA units on professional development issues and external relations for the Association.

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Nikolas Huot

Strategy Director, Complete College America

Prior to joining Complete College America, Nikolas worked as the Associate Director for First-Year and Transition Programs with the Office of Student Success at Georgia State University. In this role, he coordinated, assessed, and scaled all success and retention initiatives for incoming first-year students at the bachelor’s and associate’s degrees, including learning communities, structured schedules, summer bridge, peer mentors, first-year seminar, and first-generation students.

In addition to his work in student success, Nikolas spent over five years as a college scheduler where he maintained

the academic schedules and master curriculum of a number of departments. To this day, he remains closely involved with all aspects of student registration and course scheduling at the university level.

At CCA, Nikolas works on planning and implementing 15 to Finish, Purpose First, MSI Initiative, Momentum Year, Academic Maps, Proactive Advising, and Seal of Approval in an effort to closing achievement gaps.

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CUNY Mission Statement

Providing a quality, accessible education, regardless of background or means, has been CUNY’s

mission since 1847. CUNY has a legislatively mandated mission to be “of vital importance as a

vehicle for the upward mobility of the disadvantaged in the City of New York … [to] remain

responsive to the needs of its urban setting … [while ensuring] equal access and opportunity” to

students, faculty and staff “from all ethnic and racial groups” and without regard to gender.

Complete College America Mission and Vision Statements

Mission CCA is a bold national advocate for dramatically increasing college completion rates and closing equity gaps by working with states, systems, institutions, and partners to scale highly effective structural reforms and promote policies that improve student success. Vision CCA envisions a nation where all students, regardless of race, ethnicity, socioeconomic status,

or familial educational achievement, have equal opportunities to access and complete a college

education or credential of value because postsecondary institutions, policy makers, and

systems of higher education welcome, invest in, and support these students through and to an

on-time completion.

NACADA Mission Statement and Statement of Core Values

NACADA promotes student success by advancing the field of academic advising globally. It provides opportunities for professional development, networking, and leadership for our diverse members. The NACADA Statement of Core Values reflects the many cultural and educational contexts in which academic advising is practiced globally. A diverse, globally represented taskforce in conjunction with the input of NACADA members contributed to the creation of the statement. By virtue of this process, the following represents the Core Values of the academic advising profession as a whole: Caring, Commitment, Empowerment, Inclusivity, Integrity, Professionalism, and Respect. These values apply to all who perform academic advising by any role, title, or position as educators at their institutions.

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THANK YOU!

Over the past couple of months, many people worked tirelessly to ensure the success of this

summit. Much gratitude is owed to Dr. Lucinda Zoe, Senior University Dean and Vice Provost

for Academic Programs and Policy, for her continued support that has allowed this summit to

flourish year after year. We are indebted to Complete College America for collaborating with us

on this year’s summit and providing the resources to realize it. A heartfelt thank you to Dr. Mari

Watanabe-Roe, Wendy Small- Taylor and Nikolas Huot, for your continual assistance with

coordinating logistics. Many thanks to our speakers, Dr. Tristan Denley, Executive Vice

Chancellor for Academic Affairs and Chief Academic Officer, University System of Georgia and

Dr. Charlie Nutt, Executive Director of NACADA, for generously sharing your time and expertise

with us today. To Laura McGowan, Director of ASAP, Hostos Community College, a sincere

thank you for co-sponsoring this event and providing us with much-needed support. Thank you

to our wonderful planning committee for volunteering your time and effort. Finally, thank you

to all of today’s presenters for graciously sharing your work with your fellow CUNY advisors and

for your unwavering dedication to the topics that affect our students and our profession.

Sincerely, Allana Burke and Lisa Moalem 2018-2019 Co-Chairs CUNY Academic Advising Council

Special Thanks to the Advising Summit Planning Committee

Zuleika Clarke- Kingsborough Community College Kate McPherson- The Graduate Center Christine Orbeta- BMCC Jesus Perez- Brooklyn College Laura Silverman- Queens College Wendy Small-Taylor- Hostos Community College Carei Thomas- BMCC Sumaya Villanueva- John Jay College

#CUNYAdvisement2019 #CCA

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