TRANSFORMATION PROGRAMME HIGHLIGHT REPORTdemocracy.rochdale.gov.uk/documents/s58676... · A...
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TRANSFORMATION PROGRAMME HIGHLIGHT REPORT
Aim
This paper provides the ICB with an update on the following:
Transformation Delivery – delivery is starting to pick up pace but concern remains re
the delivery of deflections in line with the plan. The paper aims to quantify this at high
level and describes future steps to further develop understanding.
LCO Development – paper describes the key decisions made at the LCO Board in
terms of development
Performance against Locality Plan high level indicators – high level overview is
provided
Risk – describes the development of an integrated risk management strategy and
details the risk register that has been shared with the Greater Manchester Health and
Social Care Partnership.
The overall rating of the programme for this period is Amber.
Financial
The Transformation Delivery Board agreed in September to a realignment of expenditure and deflections, within the constraints of the agreed financial envelope and deflection targets, accepting however that rephrasing and in some cases re assigning of deflection targets will be inevitable. The process for this financial realignment focused on nominated Project Delivery Managers meeting with Finance and the Project Management Office team to review and refine plans. Significant work has taken place in the month of October to meet with Project Managers across organisations and with Theme Leads to review expenditure and benefits phasing. Financial plans are now more reflective of anticipated operational plans. Benefits have been significantly pushed out to future years and reattributed to more appropriate interventions where possible. Risks highlighted are around provider ability to cover internal corporate overheads (not allowable under transformation), effective evaluation and accurate monitoring of all
Programme Director Sandra Croasdale
Period of Report November 2017
Date 3rd January 2018
Overall Programme Rating This period - November Last Period – October
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TRANSFORMATION PROGRAMME HIGHLIGHT REPORT
providers’ expenditure, activity and crucially deflections and other KPIs. Finally the ability to realise these deflection savings, in terms of cashable benefits and contract negotiations. The focus now is on mitigating these risks and working through robust financial processes to allow for a multi-organisational transparent view of investment expenditure and performance in both the reduction of Acute activity and High Cost Care Packages.
Programme Delivery
A detailed progress report for all themes is provided in Appendix 1 – Theme Highlight
Report.
Whilst delivery has started to pick up pace across all themes, there is considerable concern
in relation to delivery of deflections. The outcome of the re-alignment to financial plans has
identified a shift in the delivery of benefits from 17/18 to 18/19.
Programme Level
Work has progressed to quantify any slippage and to understand the overall impact of
delivery. Appendix 2 gives a high level summary of progress at programme level against the
overarching deflections targets. It is important to note the comments in relation to the data in
this appendix. It is also important to note that data consistency from various sources is not
yet assured and we are working to understand the variances between the PAHT source data
and our own system reporting. The weekly KPIs in this report is sourced from PAHT.
The following is a high level summary:
Non-Elective Admissions – Currently 16.1% above the year to date (YTD) Dec
target.
NEL performance is currently undergoing a review to understand the impact of new
Sepsis coding and the apparent increase in admissions attributed to Sepsis, the
ambulatory coding/pathway change which is affecting all GM localities and an impact
assessment of the increased opening hours of the Paediatrics’ centre at Oldham to
understand if this has increased NEL admissions. Work is ongoing locally to
accurately quantify these issues. GM are also working to resolve the ambulatory
issue.
A&E attendances are 1.5% below YTD Dec target, however, are 0.4% above target
in December. Further work needs to be undertaken to understand the increasing
disconnect between A+E attendances and NEL Admissions performance. We are
working with theme leads to understand if the transformation deflections are out
performing target or if there is another factor.
Elective Admissions are 6.5% above YTD Dec target and this will be heavily
affected by IECP referrals/coding issue. Work is underway to quantify and
understand the impact of this issue.
Outpatient appointments (based on October SLAM data) are 2.5% above target
YTD. This data is not yet available weekly but work is ongoing to achieve this.
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TRANSFORMATION PROGRAMME HIGHLIGHT REPORT
Theme Level
Work is continuing to determine a series of Transformation Performance Indicators (TPI’s) at
intervention and theme level to understand the impact of each intervention on programme
level target delivery. This will focus on agreeing intervention level activity measures which
directly link with the assumptions made in the development of the bid. These assumptions
will need to be tested once interventions are established. There are information governance
issues associated with this which have been escalated to GM. It is recognised that this will
not be an exact science and interdependencies between interventions will need to be taken
into account. A workshop has taken place with theme leads to take this work forward and an
example of how this could work is shown in Appendix 3. Workshops for each theme are
currently being set up to take this forward. The Neighbourhoods theme will take place in
January.
At present the only way to quantify delivery is to consider the re-aligned deflections as a
more accurate reflection of what will be delivered. Comparing this to the original £25m bid
gives an indication of the level of slippage.
The themes that have deflection targets associated with them in 17/18 are:
Neighbourhoods
Urgent Care
Planned Care
Children’s
Figure 1 shows the shift in deflection delivery (activity not finance) in 17/18 comparing the
July bid position with the recent realignment:
Figure 1: Shift in Deflection Delivery
Whilst Figure 1 shows a significant reduction in deflections, particularly in relation to A&E
attendances and non-elective admission, the overall level of deflections over the four year
transformation programme has remained almost static, as shown in figure 2. This is because
in the majority of cases the deflections have been shifted to later years, not removed. There
are financial implications to this which have been factored into the 18/19 financial plans.
Figure 3 below shows the spread of benefits across the transformation programme by
Partnership Board, highlighting the importance of delivering the neighbourhood and primary
care theme and the key role that the LCO will play in delivery.
Theme Bid
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Neighbourhoods -1,651 -270 1381 -1248 -270 978 -1086 0 1086 -143 0 143
Urgent Care -1116 -756 360 -195 -420 -225 -195 -195 0 -860 -860 0
Planned Care 0 -800 -800 0 -2601 -2601 0
Childrens -906 0 906 -100 0 100
Length of StayOutpatientsElective AdmissionsNon- Elective AdmissionsA&E
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TRANSFORMATION PROGRAMME HIGHLIGHT REPORT
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TRANSFORMATION PROGRAMME HIGHLIGHT REPORT
Figure 2: Four Year Deflection Shift following Realignment
Figure 3: Deflections by Partnership Board
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T O T A L T R A N S F O R M A T I O N P L A N - G R O S S B E N E F I T S F O R K E Y F I N A N C I A L O U T C O M E S
R E F O R E C A S T V S B I D T A R G E T S 2 0 1 7 / 1 8 T O 2 0 2 0 / 2 1
Realignment July Bid
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TRANSFORMATION PROGRAMME HIGHLIGHT REPORT
Local Care Organisation
The LCO has appointed an LCO Development Team to support “go live” by 1 April 2018, made up of the following:
Sheila Downey, HMR LCO Interim Chief Officer (3 days per week)
Heather Crozier, HMR LCO Programme Director
Deborah Lyon, Head of Service Transformation – Community and Social Care
John McAlister, Temporary HMR LCO Project Manager (2 days per week)
LCO Coordinator (post currently being advertised)
The PMO are working closely with the team to ensure that transformation delivery continues throughout this time.
The LCO Development Board was stepped down in December and is replaced as of January with the new shadow Board. Letters have been sent by the Independent Chair of the LCO Board to all members of the old and new Boards to clarify the position.
The new Board will meet in shadow form from January until April 2018 with a plan to be fully operational from April 2018. Whilst in shadow form this provider board membership will be supplemented by colleagues from HMR CCG and RBC who will provide guidance and expertise to achieve the due diligence requirements necessary for the LCO to go live by April 2018. The Board will continue to be led by an Independent Chair until Go live in April, and beyond for a transitional period of up to 6 months.
The due diligence process is ongoing. Key lines of enquiry (KLOE’s) have been sent to LCO colleagues for completion by 31st January 2018. The following timelines will be followed to meet the requirements of the process:
KLOEs shared with LCO representatives on 22.12.17
Submission of portfolio of evidence to Charlotte Booth Wednesday by 31.01.18
Review via internal governance, development of clarification questions where necessary by 14.02.18
Submission of clarification answers by 28.02.18
ICB presentation and decision before 31.03.18
Measures of Success
Current performance of the Tier 2 Measures of Success is as follows and the detail of the
September positon is provided at Appendix 4:
7 Indicators are GREEN – (improvement/in line with target); 10 indicators are RED - (worsening position):
o A&E waiting times (4 hour and 12 hour) o Non-elective admission to hospital o Total Bed Days (Specific Acute) o Number of Planned Hospital episodes - Total Elective Spells o Rate of children in care - the rate of new children becoming cared for o Smoking at delivery o Under 75 mortality rate – Cardiovascular disease o Under 75 mortality rate – Respiratory disease o Improving Access to Psychological Therapies (IAPT) recovery rate
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TRANSFORMATION PROGRAMME HIGHLIGHT REPORT
4 Indicators - There is no update from the previous reported position. Risk
Work is under way within the CCG and the Local Authority to align the risk management
strategies. The Project Management Office has started to collate the Transformation risks,
from intervention level to system wide risk on behalf of the Programme and will work with
Project Delivery Managers and Theme Leads to ensure that their risks are aligned to the
new strategy.
A transformation wide risk update was sent to Greater Manchester in early November which
highlighted all prominent risks to our programme. This is provided in Appendix 5 –
Transformation Risk. This has also been presented to the LCO Board which has agreed to
hold a risk workshop to ensure that all risks are appropriately identified and mitigating
actions agreed.
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Interventions
November October 6 RED: 0 AMBER: 3 GREEN: 3 This Month Last Month
1.4 - Self Care
1.9 - Behaviour Change N/A
Interventions RAG
November October 3 RED: 0 AMBER: 0 GREEN: 3 This Month Last Month
Interventions
November October 4 RED: 0 AMBER: 0 GREEN: 4 This Month Last Month
Interventions RAG
November October 10 RED: 3 AMBER: 3 GREEN: 4 This Month Last Month
4.2 - Expansion of ITS and Day ITS
4.3 - Mental Health
4.5 - Domiciliary Care INT
4.6 - Care Homes and Nursing Homes INT
4.7 - Palliative Care & End of Life
4.9 - Complex Dependency Mini Hub
2.0 - Modes of Access Directory of Service
2.1 - Modes of Access Hubs
2.6 - Housing Triage
3.1 - Clinical Pharmacists
3.4 - Focus Care Workers
3.5 - Primary Care Academy
3.8 - CORE +
RAG
4.1 - Expansion of Integrated
Neighbourhood Teams
4.10 - Substance Misuse
Overall Delivery
Confidence
1.5 - Reducing Diabetes
7.2 - Children's Prevention
The Access theme is progressing well. The Directory of Services (DoS) project is still on track and the preferred provider and quote has been secured. The DoS should be ready mid-February. To refresh
expectations by April the DoS will be an effective information reference point and will contain a health and wellbeing needs assessment tool, further development of that will need to be in phase 2 of the project
and would need additional resource. The hub development and the development of the community connector team is progressing well. The housing triage project is in place and delivering. As this project has
previously received funding from the neighbourhood theme (and still has some non-recurrent funding left) work is ongoing with neighbourhood colleagues to clarify the benefits realisation associated with this
project.
Finances – Confirmation of full GM Reform funding of £2.74m has been received. Funds for 2017/18 will be received in December 2017.
Clinical Pharmacists: One Band 8B clinical pharmacist in place (employed by CCG via agency) for remainder of 2017/18. COPD pharma pilot initiated with aim to make additional savings of £500k by Q2
2018/19.
Focused Care Workers: Successful recruitment process for Phase 1 complete and focused care workers in place to support go live of 10 practices in December. Launch event successfully completed with
phase 1 practices. Success criteria and reporting metrics being developed.
HMR Academy : Funding agreed for Nurse mentorship training in 2017/18. Academy spec and outcomes in development.
Key risks in delivering the programme:
One Project manager vacancy remains, interviews to take place Friday 22nd December.
Primary Care Provider market testing may cause delay in testing stage of Core + however this will not effect the go live date.
NeighbourhoodsOverall Delivery
Confidence
Access
Overall Delivery
Confidence
Overall Delivery
Confidence Primary Care
Overall Delivery
Confidence
Overall Delivery
Confidence
Overall the Neighbourhood Theme is rated as Red with,3 projects rated as Red, 3 projects rated as amber and 4 rated as Green. The delivery of the majority of projects in the theme is progressing and
mobilisation has improved in the last two reporting periods. There is an issue in relation to the Substance Misuse and Complex Dependency projects because key personnel are absent from work. This will be
escalated to Senior Management before the next reporting period.
Intervention Progress:
4.1 Integrated Neighbourhood Teams (INT) incorporating falls – This service delivery of the project is progressing well. However, a risk has been identified in relation to the level of overall funding to
Pennine Acute which has been flagged as a red risk. A risk has also been identified in relation to the achievement of the deflections required from this project. Expansion of the neighbourhood service has 2
parts, the development of an Enhanced Respiratory service and a Neighbourhood Falls Service. The Enhanced Respiratory Service mobilised in Jan 2017 and is realising significant outcomes. The
Neighbourhood Falls Service is due to mobilise in April 18 and recruitment is due to commence in December. Dependent upon recruitment success there is a risk that full mobilisation may be delayed which
will impact on the achievement of the deflections. This is being closely monitored. A workshop is planned in January to review the achievement of the deflections and benefits relating to the whole
neighbourhood theme including the INT.
4.2 Intermediate Tier Service (ITS) incorporating ITS day service - the project is progressing well. Recruitment to 8 Trainee Advanced Practitioners has concluded with 6 posts offered and post holders
due to commence in post by Feb 18 when their Master programme will commence. Additional recruitment to qualified 8a APs and Band 7’s has commenced .A risk has been identified in relation to this project
as the expansion of the ITS service has been reconfigured to focus on the development of the Care Home extra Support Service part of the urgent care team which is already part of the Care Home project.
The theme lead has concerns about the impact this has on deflections and has arranged a meeting in the new year to understand the implications. Scoping of opportunities regarding the ITS Day Case offer
has commenced however decision re the scope of the offer will be held until shortfalls identified in funding for Pennine Acute have been resolved.
4.3 Mental Health – some elements of this project are in place and are delivering as the posts have already been recruited to and are operational. The meeting regarding finances has been held and the
position in relation to contract variations and overheads has been clarified. Recruitment of additional Approved Mental Health Professionals has commenced. Following a meeting on 14th December a risk was
raised that the Crisis Cafe may not be able to be housed in Rochdale Infirmary as planned due to lack of capacity. Actions are in place to find a temporary solution to enable the intervention to stay on track.
4.5 Domiciliary Care – This project is progressing well. The tender process is progressing and further work has taken place to progress with the development element of the contract. Discussions have taken
place with the End of Life provider regarding the development of an integrated night support service that covers end of life support, personal care support and care support overnight.
4.6 Care Homes and Nursing Care –Progress is on track in relation to the key elements of this project. The governance for the various interventions has been reviewed and the project plan has been
reviewed in light of this. Work has commenced on monitoring the achievement of the deflections for this project.
4.7 Palliative Care and End of Life – a comprehensive project plan has been developed for this project and project meetings are taking place. An issue has arisen regarding the delivery of this project and
options are being considered combining the night support element with other night support services and producing a business case for the most appropriate option. A report will be brought to the
neighbourhood programme board setting out the options. Recruitment of the project officer will take place in January 2018.
4.9 Complex Dependency mini hub – - the overall project status is amber because the Project lead is absent from work. Alternative arrangements will be in place to cover the role from January.4.10
Substance misuse project- the overall project status is amber because the Project lead is absent from work. Alternative arrangements will be in place to cover the role from January.
4.12 Care Home – high cost placements – A meeting is planned with shared lives plus and GM to agree an integrated approach to the delivery of this project. A detailed project plan will be developed
following the meeting.
4.13 Enhanced Carers offer – Meetings with stakeholders are planned. The project plan is in place and tasks are on track. Work is to be taken to ensure there is no duplication regarding the reporting of
hospital admission avoidance. Better Information Sharing with GP Practices to assist in the implementation is being developed
Key risks for this theme.
• Social care provider development - resource has been identified to appoint an independent representative onto the LCO Board for the Care Sector who will work towards federating the sector. Regular
meetings are taking place with providers which include updates on the transformation plan and the LCO
• Partnership arrangements not being mature enough to implement the scale of change required - work is taking place to develop partnership working.
• Communication - a draft overall communication plan has been developed
• Resource/ capacity to deliver the transformational change - resources are being deployed as effectively as possible to deliver the transformation plan.
4.12 - Care Home High Cost Placements
Theme Progress Report for November 2017
1.1 - Health & Wellbeing
1.3 - Elderly Oral Health
Work is progressing well within the Prevention theme. The elderly oral health and health and wellbeing coaches projects are progressing well. The self-care post development is progressing, sample job
descriptions have been sent to the provider and the scope is being finalised. There is a moderate level confidence that the post will be in place by the end of Jan / beginning of Feb which is why it has been
changed to an amber rating. The behaviour change project (1.4a) has been included in the prevention theme reporting this month and will be regularly reported going forward. This project is not funded by GM
transformation funding however has key interdependencies with other projects within the plan. This is currently rated amber in terms of confidence due to having to realign the provider with the original brief.
The children’s prevention project has moved to amber due to ongoing discussions to finalise the contract variation with NHSE England for the oral health project – discussions are ongoing and there is still
confidence that we will finalise the variation but a contingency plan of contracting independently is in place.
Overall Delivery
Confidence
Overall Delivery
Confidence Prevention
RAG
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Overall the Neighbourhood Theme is rated as Red with,3 projects rated as Red, 3 projects rated as amber and 4 rated as Green. The delivery of the majority of projects in the theme is progressing and
mobilisation has improved in the last two reporting periods. There is an issue in relation to the Substance Misuse and Complex Dependency projects because key personnel are absent from work. This will be
escalated to Senior Management before the next reporting period.
Intervention Progress:
4.1 Integrated Neighbourhood Teams (INT) incorporating falls – This service delivery of the project is progressing well. However, a risk has been identified in relation to the level of overall funding to
Pennine Acute which has been flagged as a red risk. A risk has also been identified in relation to the achievement of the deflections required from this project. Expansion of the neighbourhood service has 2
parts, the development of an Enhanced Respiratory service and a Neighbourhood Falls Service. The Enhanced Respiratory Service mobilised in Jan 2017 and is realising significant outcomes. The
Neighbourhood Falls Service is due to mobilise in April 18 and recruitment is due to commence in December. Dependent upon recruitment success there is a risk that full mobilisation may be delayed which
will impact on the achievement of the deflections. This is being closely monitored. A workshop is planned in January to review the achievement of the deflections and benefits relating to the whole
neighbourhood theme including the INT.
4.2 Intermediate Tier Service (ITS) incorporating ITS day service - the project is progressing well. Recruitment to 8 Trainee Advanced Practitioners has concluded with 6 posts offered and post holders
due to commence in post by Feb 18 when their Master programme will commence. Additional recruitment to qualified 8a APs and Band 7’s has commenced .A risk has been identified in relation to this project
as the expansion of the ITS service has been reconfigured to focus on the development of the Care Home extra Support Service part of the urgent care team which is already part of the Care Home project.
The theme lead has concerns about the impact this has on deflections and has arranged a meeting in the new year to understand the implications. Scoping of opportunities regarding the ITS Day Case offer
has commenced however decision re the scope of the offer will be held until shortfalls identified in funding for Pennine Acute have been resolved.
4.3 Mental Health – some elements of this project are in place and are delivering as the posts have already been recruited to and are operational. The meeting regarding finances has been held and the
position in relation to contract variations and overheads has been clarified. Recruitment of additional Approved Mental Health Professionals has commenced. Following a meeting on 14th December a risk was
raised that the Crisis Cafe may not be able to be housed in Rochdale Infirmary as planned due to lack of capacity. Actions are in place to find a temporary solution to enable the intervention to stay on track.
4.5 Domiciliary Care – This project is progressing well. The tender process is progressing and further work has taken place to progress with the development element of the contract. Discussions have taken
place with the End of Life provider regarding the development of an integrated night support service that covers end of life support, personal care support and care support overnight.
4.6 Care Homes and Nursing Care –Progress is on track in relation to the key elements of this project. The governance for the various interventions has been reviewed and the project plan has been
reviewed in light of this. Work has commenced on monitoring the achievement of the deflections for this project.
4.7 Palliative Care and End of Life – a comprehensive project plan has been developed for this project and project meetings are taking place. An issue has arisen regarding the delivery of this project and
options are being considered combining the night support element with other night support services and producing a business case for the most appropriate option. A report will be brought to the
neighbourhood programme board setting out the options. Recruitment of the project officer will take place in January 2018.
4.9 Complex Dependency mini hub – - the overall project status is amber because the Project lead is absent from work. Alternative arrangements will be in place to cover the role from January.4.10
Substance misuse project- the overall project status is amber because the Project lead is absent from work. Alternative arrangements will be in place to cover the role from January.
4.12 Care Home – high cost placements – A meeting is planned with shared lives plus and GM to agree an integrated approach to the delivery of this project. A detailed project plan will be developed
following the meeting.
4.13 Enhanced Carers offer – Meetings with stakeholders are planned. The project plan is in place and tasks are on track. Work is to be taken to ensure there is no duplication regarding the reporting of
hospital admission avoidance. Better Information Sharing with GP Practices to assist in the implementation is being developed
Key risks for this theme.
• Social care provider development - resource has been identified to appoint an independent representative onto the LCO Board for the Care Sector who will work towards federating the sector. Regular
meetings are taking place with providers which include updates on the transformation plan and the LCO
• Partnership arrangements not being mature enough to implement the scale of change required - work is taking place to develop partnership working.
• Communication - a draft overall communication plan has been developed
• Resource/ capacity to deliver the transformational change - resources are being deployed as effectively as possible to deliver the transformation plan.
4.13 - Enhanced Carers Offer
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November October 2 RED: 0 AMBER: 0 GREEN: 2 This Month Last Month
InterventionsNovember October 3 RED: 3 AMBER: GREEN: This Month Last Month
6.3 - Discharge to Assess
6.1 - HEATT Car
7.1 - One System Approach
The Urgent Care programme is currently reporting as Red mainly due to ongoing discussions to determine funding agreements.
HEATT Car is currently reporting as Red due to a shortfall in funding. In mitigation, a meeting has taken place with the provider to agree a way forward in terms of costings. At this meeting, agreement was
reached that PAHT and NWAS would jointly present the HEATT car proposal via the new NWAS service review process. A meeting with PAHT and NWAS will now take place in the New Year following a
delay. A multi stakeholder task and finish group is now in place for HEATT Car. The deflection target assumptions are on track and sufficient activity is taking place to meet the deflection targets originally set.
Discharge to Assess is progressing well and is currently reporting as amber. It is worth noting that Rochdale remains in the top 10 CCGs in the country. This Discharge to Assess scheme is part funded via
the Transformation Bid fund and the funding is now secured for the extended service for the Home in a Day Service which will be established to support the ROH and NMGH sites. This would be one resource
shared across both sites.
A&E Front Door Streaming is currently reporting as Red due to deflection delivery as well as the Streaming scheme not yet being implemented across other NES sites . Progress is being made however and
GP A&E streaming is live at RI. A multi stakeholder task and finish group is being put into place to oversee this project to ensure traction. On-going discussions have taken place across NES and funding has
now been identified and agreed for ROH and FGH sites.
It is important to note that there are significant deflections attached to both HEATT Car programme (in year 17/18) and A&E Front Door Streaming (in year 18/19), therefore non-delivery of these interventions
would impact on the whole transformation programme.
At a programme level, the ICB agreed governance arrangements are being integrated into the existing HMR Locality Urgent Care Board which involves all urgent and emergency care partners. This group will
begin to pick up the business of the agreed ICB governance arrangements as well as the local performance management of the urgent care system including SRG funds. Revised ToR will be agreed at the
next meeting in January.
6.5 - A&E Front Door Streaming
Overall Delivery
Confidence
Overall Delivery
Confidence
Overall Delivery
ConfidenceUrgent Care
Overall in terms of delivery of actions and milestones (including recruitment) against plan progress is good – though challenges in recruitment to specific clinical posts continue. Work has commenced to
develop transformation performance indicators (TPI) for the theme, with the intention that these will be signed off and reported for both interventions from January 2018.
7.1 One System – Recruitment position for previously reported outstanding posts is as follows:
• SPOA Healthy Young Minds Practitioner (Band 7)- commences in post January 2018
• FSM Strategic Lead – appointed 22 November 2017, start date tbc
• 1.5 wte # Thrive locality link – start date January 2018 (remaining 3.5wte back out to recruitment)
• SPOA Healthy Young Minds Practitioner (Band 6) - did not appoint, back out to recruitment but with an interim plan to utilise an existing B6 Healthy Young Minds post and backfill that – to ensure SPOA
functionality is not compromised.
The LA OD lead has commenced work with all practitioners in the SPOA to support culture and workforce behaviour change, to support integration and new ways of working.
The connectivity of the FSM and LCO was considered by ICB, and the recommendation to develop the FSM separately initially but with the ultimate a plan being to bring the two together was supported.
The Family Services Model Partnership Board held its inaugural meeting 28 November, and the Family Services Model and Transformation Operational Group is due to meet 11 December. TOR for both have
been drafted and will be ratified at the next meetings.
Comms has gone out across the workforce in relation the formal launch of the early help locality teams (update 13 December – take up of places has been excellent, waiting lists are now being held, and we
may need to consider further sessions).
A paper recommending contracting options for the FSM has been drafted and will be considered by ICB 12 December 2017.
Benefits delivery for this intervention commences in Q1 2018-19, and there is confidence that as the majority of staff will be in post from January, and the SPOA and Early Help Locality Teams are formally
launched week commencing 22 January, new working practices will be become established during Q4 2017-18, with early impact being evidenced in Q1. We will utilise the TPI to provide an initial proxy
indicator of this.
7.5 Paediatric Nurse Clinics- the previously reported delays in recruitment have now been resolved. Two of the five posts have been recruited to (start dates of January 2018), remaining three posts to be re-
advertised working toward full mobilisation in March 2018. Transformation performance indicators and activity targets have been agreed with the provider and we will start reporting on them from January
2018. As previously reported due to the delays in recruitment deflections were moved from Q4 into 2018-19, with agreed activity targets reflecting this, with the impact of an additional quarter’s activity spread
across the year. A project group is in place to monitor/manage performance.
The theme lead presented the FSM and PNP model to GM paediatric avoidable admission steering group in response to their request of us to pilot elements of the Connecting Care for Children Model- our
proposal was well received and supported, generating a lot of interest. Support is being sought via GM in relation to evaluation and understanding impact (possibly through existing work the University of
Salford are doing for GM)
Children Overall Delivery
Confidence
7.5 - Paediatric Nurse Practice
RAG
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Interventions RAG
November October 5 (1 on hold) RED: 2 AMBER: 2 GREEN: This Month Last Month
On Hold On Hold
5.3 - Long term conditions acute
Interventions
November October 1 RED: 0 AMBER: 1 GREEN: 0
RAG
Planned CareOverall Delivery
Confidence
Overall Delivery
Confidence TM
The Planned Care programme is currently Red for overall theme status.
The Cancer Pathways intervention is on hold - GM Cancer Board are currently in discussion about how to cascade the requirements / expectation of full implementation of the cancer recovery package and
how localities should work together. They are trying to identify what funding is required where i.e. not all localities will get the same funding as this will be based on need. At the last GM Cancer Managers
meeting it was intimated that a decision would be made in November but this is not definite.
The IECP intervention is reporting as amber as there is still considerable work needed to deliver the full transformation as described in the specification. Additional resource has been recruited to support this
mobilisation for the locality. Some of the areas for change concerns behaviour and culture change, and therefore we are concerned on the in-year (17/18) deliverability of benefits for this intervention.
The IECP2 intervention is currently reporting as red for overall project status and this is mainly due to pressures within General Surgery and this may impact on the overall deflection delivery, mitigations are in
place to reduce the impact on progress. The remainder of the planned care interventions have some minor delivery issues, but mitigation plans have been put in place to address these issues. Finally, project
delivery managers are currently assessing the framework to evidence the in-year deflections associated with both the Pain intervention and IECP, this work will need to be completed by Q3. The Pain
intervention currently has two identified red risks in regards to the sedation of patients and the repatriation of patients back into IPMS and the mitigating actions of reducing these risks are ongoing.
The LTC Acute / RightCare intervention is reporting as amber and work to develop detailed project plans is underway in line with the financial plans for monitoring deflection delivery. There is a red risk
associated with the RightCare data and translating this into meaningful change projects – a review of this data will provide direction for the key areas of focus for this intervention.
5.1 - Cancer Pathway
5.2A - IECP
5.2B - IECP2
Overall Delivery
ConfidenceEnablers - IM&T
Overall Delivery
Confidence
5.4 - Pain
HMR’s GM Digital Bid, submitted in September 2017, focused on community based working and the integration of systems to support multi-disciplinary teams to work from any care setting. The digital bid has
a cost of £3.9m over 4 years and £4.4m over 5 years (this figure includes capital and revenue). Following the submission of the bid GM advised that there is an allocation of only £10m capital for 17/18 which
must have a focus on the digitisation of secondary care providers (including acute, community, mental health and ambulance) or information sharing involving secondary care providers in a direct care context.
HMR has been allocated £575k which covers all of the 17/18 capital submitted in our bid. We are currently working with GM H&SCP and PAHT to draw the funds from NHS England.
Aligned to the above HMR CCG submitted an Estates and Technology Transformation Fund bid to request funding for the Graphnet system that will be a key enabler for the Rochdale Nerve Centre concept.
We have been successful in this bid and have been awarded approx. £203k in 2017/18 and a further £237k in 2018/19. The focus now will be on system implementation (i.e. the infrastructure and frameworks
required) with the aim of being able to introduce the system into clinical pathways from April 2018. Phase 1 will focus on data sharing for direct patient care. Phase 2 will focus on business intelligence.
There have been separate discussions around the IT system being used by the Integrated Neighbourhood Teams. The current system is not fit for purpose and a new system has been proposed for use which
will better align to the interoperability requirements as set out in our digital bid. A financial proposal had been presented to PAHT to support this system change. This has now been accept by PAHT who are
now working to deliver the system in this financial year.
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Interventions
November October 1 RED: 1 AMBER: 0 GREEN: 0
Interventions
November October 1 RED: AMBER: 1 GREEN:0
RAG
RAG
The Rochdale Workforce Transformation Group has been re-established following consultation to confirm the membership profile and ensure that all appropriate partners and stakeholders are represented
and the Terms of reference of this group have now been refreshed to ensure that the group is clear as to it’s role in enabling the three pillars of transformation and to link with the GM workforce agenda . It was
agreed that in the coming months it’s role will be more action focussed and at the December meeting we invited the theme leads to present their plans and requirements in terms of workforce with a view to
developing workforce action plans and corresponding task and finish groups for each theme. At the December session we were able to pull together common themes and requirements and a workshop has
been arranged for early in the new year to pull this together to get a plan for a way forward.
In January our new team members will take up post as follows:-
• 1 x HR Business Partner – to backfill the HR BP post currently supporting the integrated commissioning agenda so that their focus can be fully directed towards implementing the transformation plan. The
new post holder will also provide support directly to the transformation agenda when required.
• 1 x Workforce Development & Strategy Officer - reflecting the predicted volume of consultative support and programme design and delivery anticipated to enable the integration and transition of Services to
the new model together with a need to produce a workforce strategy directly aligned to the locality plan.
• 1 x HR /WD Support Officer to provide flexible administrative support for the new roles across HR, WD and Recruitment and selection including post establishment and data gathering. (This post holder has
already joined the team)
Enablers - WorkforceOverall Delivery
Confidence
Overall Delivery
Confidence
Estates expenditure was excluded from transformation funding, but the locality is intending to fund costs associated with the estates enabling work ‘at risk’. Due to the shortfall in GM funding all enablers were
required to review spend, to ensure best value and to ensure requests directly benefit the locality plan. A revised request was made (detail as per previous update). The revised request has been shared with
all the theme leads. Theme leads have had the opportunity to input into the update of the estates workplan. The revised workplan will be tabled at the 15/01/18 Strategic Estates Group (SEG) for sign off.
The Community Connectors need to be in place as part of the ‘EASY’ offer by April 2018 so there will be a two staged approach with stage 1 being 2 community connectors located in 2 consult rooms in each
of the 4 locations by April 2018 and stage 2 being the full brief accommodated once capital funding has been secured. For stage 1, potential space in each of the locations has been identified apart from the
Rochdale Infirmary, this is to be confirmed by the next Steering Group meeting on 9/1/18. Site visits are being arranged at the other locations.
PAHT has advised that there is no current capacity at the Rochdale Infirmary site to accommodate mental health crisis café and Living Well Hub, this needs exploring and taken through appropriate
governance. PCFT may need to identify suitable alternative accommodation as a short term solution e.g. Whitehall Street Clinic, which is on the boundary of the Rochdale Infirmary site. The mental health
crisis café and Living Well Hub will need to be considered as part of the Rochdale Infirmary Master Planning exercise so that it can be part of an integrated long term solution.
The key risks are:
1) A shortfall in the recruitment/training of new staff leads to a skills shortage and additional burden on existing staff. Some support will be external to alleviate risk.
2) Capital funding associated with the EASY hubs has not been identified as yet. Although NHS England has approved the PID and provided some funding to take forward to Outline Business Case, the
capital is not guaranteed. As a result alternative funding options are being explored in parallel e.g. BCF. The decision relating to the use of the BCF has been delegated within the council and a report has
been drafted to help support this decision.
3) Space needs to be identified at the Rochdale Infirmary for the stage 1 requirement of the ‘EASY’ offer - this is to be confirmed by the next Steering Group meeting 9/1/18
4) Occupancy costs for each of the four locations as part of the ‘EASY’ offer are unknown - this is to be confirmed by the next Steering Group meeting 9/1/18 and revenue funding will need to be identified. NB.
The CCG is currently charged for void space so there may be an opportunity for the funding to be re-allocated – to be explored further.
5) A short term solution for the mental health crisis café and Living Well Hub needs to be identified
Overall Delivery
Confidence
Overall Delivery
ConfidenceEnablers - Estates
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Week No (pick) 39 Week Ending: Month (auto)
Actual Target Variance Var % Actual Target Variance Var % Actual Target Variance Var %
465 365 100 27.5% 2,506 1,952 554 28.4% 18,803 16,191 2,612 16.1%
% Deflection on Base
1,908 1,977 (69) -3.5% 9,642 9,605 37 0.4% 74,358 75,455 (1,097) -1.5%
% Deflection on Base
189 80 109 137.2% 1,998 1,808 190 10.5% 18,893 17,734 1,159 6.5%
% Deflection on Base
Month (auto)
Actual Target Variance Var % Actual Target Variance Var % Actual Target Variance Var %
0 0.0% 0 0.0% 111,328 108,616 2,713 2.5%
% Deflection on Base
0 0.0% 0 0.0% 0 0.0%
% Deflection on Base
Comments
Snap shot report data is taken from weekly actuals PAHT report and Baselines are contract values with adjustments for Oasis Unit expected NEL activity reduction.
All deflection activity for A+E, NEL and Elective are assumed to be PAHT. This has been based on either the fact that PAHT perform nearly all local urgent care presentations and in the case of Elective Admissions, all transformation plan
interventions, where outcomes are to reduce elective admissions are interventions solely aimed at PAHT.
NEL actuals are affected by the ongoing Ambulatory Care issue and work is ongoing to quantify the size of the issue to give a better understanding of underlying performance.
We are in the process of obtaining weekly Out Patient data from PAHT, until then the numbers shown are from the CCG SLAM monthly data, which is available up to October.
OP deflections attributed to PAHT are 90% of the total.
We aim for the next ICB to have excess bed days reported formally with Out Patients.
Appendix 2: ICB Financial KPI Report - 'Snap Shot' PAHT
31/12/2017 December
Metric Description Week Month To Date Year To Date Full Year BaselineFull Year
DeflectionsFull Year Target
Non Elective Admissions 22,377 -690 21,687
ICB Financial KPI Report - SLAM YTD PAHT
-3.1%
A+E Attendances 101,772 -1,026 100,746
-1.0%
Elective Admissions 24,320 -800 23,520
-3.3%
Out Patients Appointments 185,404 -2,516 182,888
October
Metric Description Year To Date Full Year BaselineFull Year
DeflectionsFull Year Target
-1.4%
Excess Bed Days
C:\Users\Sandra.Croasdale\Downloads\ICB KPIs Jan 16th 1 of 1 11/01/2018 14:25
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Development of TPI’s - Example 7.2 Paediatric Nurse Practitioner Clinics Intervention concept • Building on PNP service and evidence base • Create additional PNP clinics with approximately 30 appointments at each clinic =300 appointments per week. Over 50 weeks
that would give in the region of 15,000 available appointments.
Assumptions • C&YP triaged as non-urgent and standard do not need to attend an urgent care setting - we could therefore predict that 66% of
all UCC/A&E attendances could be managed in the community. Based on all PAHT site attendances this would be a potential deflection of 20,605 attendances
• 11.5% of all A&E attendance result in NEL Admission – national/local evidence • Current service kept 99% of services users managed in the community. Therefore on this basis the service could be expected to
deliver and AE deflection -14,850 • Alternatively – the team looked at the deflection though by the parents who would have gone to A&E/UCC if they could not of
attended a PNP clinic - 45% of the 15,000 – (6,750) attendances. • Therefore service agreed to a A&E deflection reduction of approx, 5500pa, which would then deliver 11.5% NEL reduction
(600pa). Phasing the deflection was then established over the 4 years. As shown below.
PNP community service
Capacity- 2 clinics daily (Mon-Fri 10am-10pm
300 appointments per week
15,000 available appointments PA
5500 reduction A&E attendances for under 18 A&E
600 reduction in NEL for under 18s
Intervention delivery Deflections reduction
Intervention KPI – examples • 75% take up rate of clinic appointments (sliding scale from Q4
– to year 4) • 10% - DNA rate threshold
KPI
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April May June July August September October
A&E waiting times – total time in the A&E department - 4hrs 82.15% 80.87% 86.42% 83.47% 84.46% 85.01% 85.05% 88.54% 84.98%
A&E -time 12 hours 786 40 9 1 22 3 6 5 86
No of attendances at A&E departments(Type 1) 84,315 6952 7491 7226 7741 6998 7178 7643 51229
Total A&E Attendances (Excluding Planned Follow-Up Attendances) 101,462 8389 9056 8651 9255 8364 8572 10481 62768 52,927 105,121
Non-elective admission to hospital - Total Elective Spells (Specific Acute - CCG Scorecard) 27,269 2,268 2,482 2,343 2,442 2,405 2,519 14,459 12,827 25,902
Total Bed Days (Specific Acute) 111,662 10,456 11,116 10,501 9,991 10,106 10,318 62,488 53,298 106,770
Number of Plannd Hospital episodes - Number of elective care attendences - Total Elective Spells (Specific Acute - CCG Scorecare) 31,786 2,401 2,790 2,949 2,749 2,798 2,934 16,621 14,937 30,190
Effective Long Term Condition Management - Number of emergency admissions Due to Long Term Conditions - GM Indicator 2,976
Social Care and DTOC
Social care outcomes quality of life measure - This measure is an average quality of life score based on responses to the Adult Social Care Survey. It is a composite measure using
responses to survey questions covering the eight domains identified in the Adult Socail Care Outcomes Framwork. 19.4
Number of people discharged from hospital into Reablement - Number of people discharged from hospital into Reablement services who were still at home 91 days after discharge -
This tracks Reablement success of people who access stars service from hospital who are aged 65 and overQ3 16/17 -
87.5%84%
Delayed Transfers of care (DTOC) per 100,000 population (attributable to NHS, social care or both) 3,599 178 183 141 261 286 259 1308 1410
Children being supported through early help - Increase the number of Early Help Assessments closed with outcomes achieved 1126 1500
Rate of children in care - Reduce the rate of new children becoming cared for (Per 10,000 population) 89.1 89.1 89.1
Hospital admission rate of under – 18s - Reduce the number of emergency hospital admissions of under 18yrs. (SEM Data) NA 378 454 384 403 503 NA NA
Smoking at delivery - rate - The percentage of women who currently smoke at the time of delivery per 100 maternities 16.30% 15.50%
Childhood obesity rate - Childhood Obesity Rate - % of Children at Year 6 23.00%
Under 75 mortality rate (disease considered preventable) from Cardiovascular disease - Rate per 100,000 Population (quarterly data) 78.0
Under 75 mortality rate (disease considered preventable) from Respiratory disease - Rate per 100,000 Population (quarterly data) 25.5
Under 75 mortality rate (disease considered preventable) from Cancer - Rate per 100,000 Population (quarterly data) 109.7
Elective and Non Elective
2017/18
TargetTarget YTDYTD
2016/17
Year EndIndicator
Q2
0
95%
Continued achievement of the 95% waiting time standard at Rochdale Infirmary throughout Quarter 2 and an improved position at Fairfield General Hospital led to an overall improvement in position across all Pennine Acute sites in August and September. However, the system remains precarious at both Royal Oldham Hospital and North
Manchester General Hospital, with reliance upon locums to support cover in A&E’s and an increase in attendances throughout December due to the recent inclement weather and general winter pressures adding to the already fragile position.
Greater Manchester Health and Social Care Partnership have tasked Pennine Acute with improving performance to a position of consistently hitting above 90%, which is being supported via the North East Sector A&E Delivery Board and Locality Groups. As reported within recent media reports, the achievement of the 95% standard continues to be
an issue nationally.
The pilot to introduce GP streaming across Pennine Acute is in its infancy with the Programme Management Office at Pennine Acute who are working with all North East Sector partners to collate a framework to ensure service resilience is effective and providing expected outcomes for patients. Data from Rochdale Infirmary is now being collected
to analyse demand of the streaming service, which has highlighted specific times of the day when GP streaming may not be required. This has resulted in a meeting with BARDOC to look at all out of hours service provision and look at how we can provide a more robust and efficient service.
Locally we continue to support deflection away from A&E with HEATT Car, GP deflection schemes, GP 7 Day Access offering, Living Well campaigns and other schemes described throughout the locality plan which will continue to be mobilised throughout 2017/18. Work also continues across the North East Sector to resolve the ambulatory care
model issues linked to the coding of activity, hospital mortality rates and SHMI data.
HMR CCG commissioners are undertaking work with Pennine Acute with regards to the Operational Pressures Escalation Framework (OPEL) in order to find ways to collect all necessary information to give a full perspective of pressures on a daily basis which will feed in to the recently established Greater Manchester Urgent Care hub. All Greater
Manchester CCG’s are requested to provide 4 daily updates on pressures across its acute providers, community services, social care partners and out of hours offerings. HMR CCG is currently an outlier for this as only submitting 1 status update per day.
For all service resilience schemes, we are currently working to identify appropriate outcome targets which are being discussed through the local urgent care board. This data will inform any future funding for 2018/19.
Q3Q1
Childrens
Prevention
Further work needed with GM
91.7
A&E
Q1 17/18- 89.4%
Reduction
16.30%
29
96.4
91.9
27.6
93.8
Appendix 2 - Measures of Success - October 2017 Data
91.1
Elective and Non Elective Care pathways are closely monitored through the Elective Care Tactical Group (NES Wide), which is a monthly meeting between senior commissioners and PAHT. At Month 7 a reported underperformance of 2 million for activity has been reported by PAHT, for HMR. The main PODs contributing to the over-performance of
£2m to the end of October are Non-Elective Admissions £1.2m, Ad Hoc £1.2m, A&E Attendances £346k and Day Cases £341k. This is partially offset by under-performances in Non Elective Threshold (£908k), Critical Care Bed Days (£283k), Elective Admissions (£246k) and Non-Elective Excess Bed Days (£186k). Work is being under taken to establish
the variance from baseline on activity and its implications.
350
16.70%
As highlighted in recent media reports, our locality continues to be one of the best performers with the lowest rates for DTOC in England. We have shared our good practice with localities across GM and are in the process for writing up the finer detail of this work to ensure it is robust and sustainable in the longer term and included in a summary
report for the GM Health & Social Care Partnership in response to a query raised at the Q4 assurance visit. Work continues to assess the potential impact of a new way of counting DTOC across the NES. July & August 2017 has seen an increase in delayed days across both PAHT and PCFT. The days at PAHT have been attributable to delays due to
NHS, namely patient or family choice, non acute NHS care (including intermediate care & rehab). We are working with partners to introduce a patient choice policy to reduce this type of DTOC. PCFT have provided responses to the CCG and Public Health around the individual cases for both months. Work continues across all NE sector sites to
develop Integrated Discharge Teams to further improve DTOC/Medically Optimised Assessment Transfer performance.
Early Help Assessments (EHA)
To reach the stretched annual target of 1500, 375 early help assessments need to be initiated per quarter. Quarter 1 was 350 and Quarter 2 was 153. To allow for the seasonal reduction we usually experience during the summer months (as schools are the biggest initiator) we need to achieve over this in Qtr 1, 3 and 4. This figure is likely to increase
for Q1 as we receive some data retrospectively however we need agencies to prioritise EHA’s in order to reach the stretched target. These numbers have increased on each of the last 4 years and are still increasing but not at the rate we have targeted. To meet this year’s target of 1500 we do need some new agencies to initiate EHA's or for some
lesser initiators to significantly increase their initiation rates. To date the Q2 figure has already risen from 153 to 224. As of 5th November there was 641 EHAs initiated to date.
Rate of Children in Care
This quarter Children's Social Care has seen more children starting to be cared for than ceasing. The majority of young people entering care have done so via an application to the Court for an Interim Care Order, evidencing that threshold for becoming looked after was met. 1 young person remanded into custody and three voluntarily
accommodated under Section 20. Of 38 children made subject to Interim Care Order in Q2 a significant number were sibling groups including one sibling group of six, and two sibling groups of 4, which has further added to the rise in numbers. There is evidence that children and young people are exiting the care system via care leaver status and a
small number have achieved permanence by a different legal order. A detailed analysis of the assessed need of the cohort of new entrants into the cared for system is currently being progressed to further inform our edge of care support offer. The previously successful discharge project is being re-shaped to align complexity of need with a more
targeted approach. The rate per 10,000 population of cared for children at 91.7 is higher than the England average of 62.0 but below our statistical neighbours at 93.5.
153
Annual
Annual
Q4 16/17- 93.5%
93.6
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April May June July August September October 2017/18
TargetTarget YTDYTD
2016/17
Year EndIndicator
Q2 Q3Q1
Appendix 2 - Measures of Success - October 2017 Data
Improving Access to Psychological Therapies (IAPT) recovery rate 44.16% 50.00% 51.85% 50.00% 48.28% 40.74% 48.15%
IAPT 6 week finished 79.82% 92.31% 93.10% 88.46% 89.66% 85.19% 89.78%
IAPT 18 week finished 98.38% 96.15% 100.00% 100.00% 96.55% 68.41% 98.54%
Estimated diagnosis rate for people with dementia 67.59% 67.0% 66.9% 67.3% 67.4% 67.4% 68.38% 67.58% 67.6%
50%
75%
95%
IAPT
Published data demonstrates that the CCG and its main psychological therapies provider, Thinking Ahead, continue to perform well against the majority of constitutional waiting time targets for IAPT. Assurances have been sought through contract meetings around the need for improvement of the monthly roll-out target which has failed to achieve
for July and August. The provider has advised that a number of factors have impacted on the number of clients entering treatment across these months, including workforce and recruitment issues impacting upon capacity to deliver appointments and the non-recording of certain psychological therapeutic activities on IAPT data systems. Following
the commencement of an investment plan in September, the provider has given assurances that recruitment to fill vacancies is progressing well through rolling recruitment programmes, overall workforce reviews and assistance from an external recruitment consultant, whilst new staff are starting in post in the coming months. A group co-ordinator
has now started in post and will look at the development of a group offer, with a calendar of events set for December and January aimed at targeting an increase in those accessing IAPT services.
NHS England has confirmed that achievement of the 16.8% prevalence rollout target for 2017/18 will be based on delivery 4.2% of prevalence in Quarter 4. The CCG has also worked with the provider to develop an activity plan for Quarter 4 which provides assurance that the provider will be in a position to meet the 16.8% IAPT roll-out target for
2017/18. The activity plan affords significant service capacity in excess of target requirements.
The service reported a Recovery rate of 40.74% in August which indicates a decline against previous performance. The service experienced a number of staff losses in August which the provider felt had impacted significantly upon recovery target performance. Local reporting indicates that Recovery rate performance has been achieved for
September and November demonstrating an improvement in this position. The provider has also advised that it maintains active supervision approaches to support consistent recovery performance achievement.
The CCG continues to actively work with this provider as part of the on-going service mobilisation phase for the pathway, through contract governance routes in order to secure sustained target delivery and robust data quality performance.
Early Intervention in Psychosis
The target of 50% of those referred with suspected psychosis being treated with a NICE compliant package has not been achieved for five out of six months reported in 2017/18 year to date. Performance for September indicates a 0% performance rate.
The Locality is committed to delivery of required performance targets for Early Intervention in Psychosis targets and has actively worked with the provider to develop an improvement plan which combines performance management processes, with an investment plan designed to support target delivery. The investment plan was approved by CCG
Governance in December. Implementation will commence as soon as possible, however due to recruitment timescales it should be noted that it is not anticipated that this will impact on target performance until the next financial year. It is also recognised that delivery of the ambitions of the Five Year Forward View will require an ongoing
implementation approach. This will be supported by a PCFT footprint-wide approach to understanding this matter in further detail and identifying a resolution which is being progressed at a senior strategic level within the Contract Governance framework and a provider deep dive which is being progressed at GM level. Areas for consideration
within this approach include activity across Greater Manchester being significantly in excess of anticipated prevalence, along with the impact which managing access timescales along with ongoing review and management requirements for an increased cohort has upon overall service capacity.
Dementia Diagnosis
The latest reported data for Dementia diagnosis (October) shows achievement at 67.58%. This indicates sustained delivery across the year. The Q2 YTD average (68.06%) is also higher than the 16/17 average of 67.59%. Dementia remains a high strategic priority for the CCG. Work to improve the diagnosis rate performance is on-going including
work to improve Dementia diagnosis coding at GP practice level and developments within the Dementia pathway.
66.70%
Mental Health and Learning Disability
Smoking at Delivery
Rate has increased from 15.4% in Q4 2016/17, to 16.7% in Q2 (provisional figure) and this is above the 2017/18 target of 15.5%. Q1 (confirmed) is 16.3%, compared to 12.4% for GM and 10.8% for England. The provider continues to work on a recovery plan and have strengthened the pathways between the maternity service and the provider. The
overall percentage of women smoking at time of delivery has fluctuated throughout 2015/16 and 2016/17, with Quarter 1 2017/18 showing an increase of 0.9% on the Quarter 4 2016/17 rate. On the basis of Quarter 1 2017/18, HMR CCG is the worst performing CCG across Greater Manchester by 1.2% to the next worst performing CCG and 3.9%
above the GM average. However, whilst the overall numbers of smokers at time of delivery has remained approximately the same, the total number of maternities has differed each quarter contributing to the overall fluctuation.
Obesity in Year 6
Year 6 obesity figures increased from 21.0% in 2015/16 to 23.0% in 2016/17. This compares to 20.8% for the North West and 20.0% for England, both of which increased. Preventing and reducing childhood obesity is a key public health priority for the council and one we are actively working on; the council and our partners have signed up to take
responsibility and work together to tackle obesity, by encouraging more physical activity like the Daily Mile in schools, raising awareness of healthy diets through our new Healthy Heroes campaign and even signing up to the local government declaration on healthy weight, to name just a few actions.
Premature Mortality
Rates for CVD and Respiratory Disease have increased in Q1, although the rate for Cancer fell. CVD has improved historically from a relatively high position, however it has shown signs of increasing recently, particularly amongst the Borough’s more deprived communities and in the male population within these especially. This is by no means a
Rochdale-specific issue as the increase in life expectancy seen in recent years, both in the Borough and in England, has stalled over the past 3 years. There remains a gap in life expectancy between the most and least deprived communities in the Borough of around 8 years. Actions to address this are embedded in the Locality Plan and focus on
improvements to lifestyle factors impacting on health and premature mortality such as smoking, alcohol and obesity. However, it must be noted that our interventions delivered through the locality plan will start to impact on these indicators, but only over the medium to long-term.
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Ris
k R
ef
Risk Owner Risk Description Risk Cause Risk Consequence Risk Proximity Risk Controls Actions Action Owner
Completion
Date for
Actions
Action
StatusUpdate on Action Status Last reviewed
A unique coding
that allows the risk
to be easily
identified
Job title of the person
responsible for the
management,
monitoring, control and
escalation where
appropriate, of the
identified risk
A statement describing the potential risk What will cause the risk to occurWhat are the consequences of the risk
occurring
Like
liho
od
Imp
act
RA
G S
tatu
s
Timescale as to when the
risk will occur
Controls that are
currently in place
The actions and activities planned to take place that will when
implemented or completed reduce, eliminate or minimise the
risk
Job title of the
person
responsible for
completing the
action
Each action
should have a
completion date
set
For each
action state
if it is Open
or Closed
Comment on risk status,
environmental changes etc.
Like
liho
od
Imp
act
RA
G S
tatu
s
Date when the
risk was last
reviewed and/or
updated
LCO 12 SW/SE
Failure to close the collective financial gap Current financial position of PCFT and PAHT
"Do Nothing" financial base numbers could
deviate from submitted plan.
Capital and Revenue Funding from various GM
sources will not be as required
GM Themes will not deliver savings
Partner Efficiencies will not deliver savings
Failure to close the financial gap
5 5 B
Working closely with both providers to establish a strong relationship
to ensure a consistent focus on the Transformation /Locality Plan
while they work on their business as usual and strategy to close their
gaps.
Establish decommissioning strategy. Increasing the efficiency
expectations across all the partners.
Robust financial planning and governance of all financial pressures of
all providers including early identification of pressures.
Actions to address pressures to be taken via ICB in line with
decommissioning principles and strategies
Increased level of efficiencies across all providers above current plan
for in year savings
SMI/SE Ongoing Open
Early stages of development of
decommissioning principles
3 4 AR
24/11/2017
FIN 15 All Partners
18/19 Locality Gap (post TF Programme) currently
stands at £12.7m and will need to be closed subject
to normal business rules.
In addition further pressures have been
identified by Partners (CCG +£4m, LA +£2.7m
with pressures at PAHT and PCFT still to be
confirmed) and these will also need to be
closed.
Failure to deliver agreed closure of gap
5 5 B present to 31.03.2019
See governance structure A report will be taken to ICB in Jan 18 detailing further options that
could be used to close the locality gap for 18/19.
N/A - System wide
Changes31.03.17 Open 3 4 AR
LCO 10 SC
Failure to have appropriate workforce in place
across the whole system to deliver transformation
Significant new workforce and shift in
workforce required to operate new delivery
models
Unable to deliver new service models
4 4 R 3-6 months
1. Workforce mapping exercise - action delegated to LCO Provider
Board.
2. Recruitment to key post in transformation plan
3. Detailed workforce plan to be developed by Rochdale Locality
Workforce Development Group
4.Membership of the GM Workforce at an Exec level and Senior HR
Representative level 5.Work has
commenced with local further education colleges to develop a health
and care apprentices.
6. A single Rochdale wide offer to encourage all sector recruitment
and retention in development
LCO/
SCOngoing
1. Open
2. Open
3. Open
1. Not started
2. Majority of key posts now recruited.
Concerns re specific providers reluctance
to recruit without contract variation
3. Group re-established in November.
Detailed planning session taking place in
December 20173 4 AR
24/11/2017
LCO 11 SW
Risk that capital funding for A&E developments will
not be forthcoming preventing the development of
an Urgent Front Door and effective integration of
services.
National funding decisions Failure to deliver activity shifts as set out in
the transformation plan
4 4 R
Plans fully developed and ready for immediate implementation
should capital be forthcoming.
Should national funding not be available the alternative funding will
be explored or urgent care service offer will be developed
Discussions continue with NHSI
Support for this capital received from
GM H&SCP3 4 AR
24/11/2017
LCO 13 SW/ST
Risk that the focus on the Single Hospital System and
development of the Northern Care Alliance could
impact on the capacity to develop the Rochdale LCO
and deliver transformation.
Single Hospital System development Failure of LCO to develop and deliver
4 4 R
Working closely with both providers to establish a strong relationship
to ensure a consistent focus on the Transformation /Locality Plan
during the development of the single hospital system. Regular
discussion at LCO board to ensure that all are aware of current
situation and to establish any mitigating actions.
Strong North East Sector governance arrangements established
including oversight of the clinical services strategy for Pennine Acute
Hospital Trust, Chief Executive Rochdale Borough Council, Chief
Officer Bury CCG are members of the single hospital service board.
Full locality engagement with an emerging single hospital service
transaction board.
Transformation bid monies to support North East Sector governance
agreed to support the governance infrastructure and oversight of this
service change.
SW/ST Ongoing Open 3 3 A
24/11/2017
FIN 6 All Partners
Cashability release could not be delivered per plan Model assumes PAHT ability to release savings
as per Oldham negotiations and assumes Yr. 4
will release 100% of benefits.
Failure to deliver agreed closure of gap
4 4 R present to 31.12.17
See governance structure A Rochdale cashability strategy for Acute deflections is in formation
and will be agreed by 31.12.17N/A - System wide
Changes31.03.17 Open 2 3 A
FIN 7 All Partners
Transformation Benefits could not be delivered per
plan
Buy in was obtained from all partners but is
yet to be realised.
Failure to deliver agreed closure of gap
4 5 R present to 31.03.21
See governance structure Ongoing monitoring arrangements will continue to review underlying
demand (and therefore deflections) across both health and social care
sectors to understand if these align with TF assumptions, and if not,
determine what needs to be done to mitigate any unexpected
demand issues. Separate to that, the LCO, Transformation and
Integrated Commissioning Boards all review performance of
outcomes versus plan. Work continues to leverage the wealth of data
across organisations and turn into meaningful performance
monitoring and evaluation outputs.
N/A - System wide
Changes31.03.17 Open 2 3 A
LCO 2 SC
Failure to deliver specific LCO outcomes, deflections
and subsequent financial cashable savings as part of
the Transformation Bid
Potential delays in delivering milestones
Reliance on other NES localities to deliver in
order to realise cashable savings
Potential for GM H&SCP to stop funding
interventions if they do not demonstrate
delivery of the required outcomes
3 5 R 12+ months
1. Remodel of benefits on actual funding being offered by GMHSCP
2. Establish NES LCO links
SC Q4 2017/18
1. Closed
2. Open
Residual risk remains high due to
potential delays in receiving money,
practicalities of recruiting to key posts
quickly and the complexities of the NES
and impacts on converting benefits into
cashable benefits
2 5 AR
24/11/2017
Inherent Risk
Score
Residual Risk
Score
Appendix 3 - HMR Risk Register - November 2017
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FIN 1 All Partners
Demand Assumptions - Bid Based on 2015/16 data Affects assumptions for all partners of income
and expenditure
Failure to deliver agreed closure of gap
5 3 AR present to 31.12.17
See governance structure Ongoing monitoring arrangements will continue to review underlying
demand across both health and social care sectors to understand if
these align with TF assumptions, and if not, determine what needs to
be done to mitigate any unexpected demand issues. Specifically, a
sensitivity analysis will be conducted to update base to 2017/18 and
see how this affect assumptions. Completion of this analysis will be
done by 31.12.17.
N/A - System wide
Changes31.03.17 Open 2 3 A
LCO 7 AF
Failure to fully realise the benefits of the plan that
are related specifically to public behaviour change
Lack of buy in from the public for the
importance of using health and care service
resources wisely and appropriately
Benefits in the plan may not be realised
3 4 AR 12+ months
1. Detailed communications and engagement plan with specific
intervention level actions linked to behaviour change and action to
gain clinical and political buy-in to have a more assertive relationship
with the public regarding utilisation of services.
2. Behaviour change programme to be implemented
3. Consideration to be given to mechanism for a more assertive
approach to the public
S Crutchley1. Q4 2017/18
2. Ongoing
1. Open
2. Open
Communications and engagement plan
under development with close links to
LCO communications.
Behaviour change programme on track2 4 A
24/11/2017
LCO 3 SMI/SD
Failure to gain public and wider stakeholder support
for Locality Plan interventions and to not adequately
consult where appropriate
Lack of engagement with the public and wider
stakeholders
Reputational damage to all parties of the LCO
and potential blocks on delivery of key
interventions3 4 AR 12+ months
Communications and
Engagement plan in place
1. Establishment of Communications and Engagement Plan including
any requirements for formal consultationSC Q1 2019
1. Open
2. Open
Communications and engagement plan
under development with close links to
LCO communications.1 4 A
24/11/2017
LCO 4SMI
Failure to establish appropriate commissioning
arrangements for the LCO by April 2018
Delay in establishing the organisational form
and late consideration of ISAP
LCO not established fully by April 2018
resulting in transformation bid funds not
continuing beyond March 20182 5 AR 3-6 months
Host Provider identified
pending due diligence
process
1. Implementation of Due diligence process by January 2018
CB Q4 2017/18 Open 1 5 A
24/11/2017
LCO 6
CLOSEDCLOSED
Failure of GM contribution via GM funds to be
realised both in terms of delivery and closing the
financial gap
Lack of clarity around GM funds availability,
accessing funds and impact of GM
programmes on closing the financial gap
Insufficient funding available to deliver
programmes and negative impact on closing
the financial gap 3 4 AR 3-6 months
1. New risk to be included on closing the collective financial gap
TBA Q2 2017 Closed
Benefits reduced in the new model
based on the agreed level of funding.
GM recognise that the net result is that
the benefits will not fully close the gap
C
24/11/2017