TRANSFORMTRANSFORMATIONATION

SPECIFIC SPECIFIC REFERENCE REFERENCE

TOTODEVELOPMDEVELOPM

ENTENT

SKILLS SKILLS DEVELOPMENT DEVELOPMENT STRATEGY IN STRATEGY IN

TERMS OF THE TERMS OF THE FRAMEWORK FRAMEWORK AGREEMENT: AGREEMENT:

TRANSFORMATION TRANSFORMATION AND AND

RESTRUCTURING RESTRUCTURING OF THE PUBLIC OF THE PUBLIC

SERVICE SERVICE (UTILISATION OF (UTILISATION OF

HUMAN HUMAN RESOURCES)RESOURCES)

PHASE ONE PHASE ONE PROCESSPROCESS

•DEVELOP A STRATEGIC PLAN

The following operational goals wereidentified in the Directorate: HumanResource Development’s OperationalPlan:

Strategic Focus Strategic Focus Area 1: LeadershipArea 1: Leadership

• Provide Leadership Skills to Provide Leadership Skills to ManagersManagers

• Revive Workplace Skills Revive Workplace Skills Development CommitteeDevelopment Committee

Strategic Focus Area Strategic Focus Area 2: Policy and 2: Policy and

StrategyStrategy• Develop a policy on Experiential Training• Develop Induction Policy• Revise current Training Policy• Develop Workplace Skills Plan• Provide guidance & support to Regions on

awareness campaigns• Develop a format for donor funding requests• Establish/Improve Private-Public Partnerships• Provision of Courses in Customer Care• Develop & Communicate Service Standards

Strategic Focus Area Strategic Focus Area 4: People 4: People

ManagementManagement• Investigate possibility of outsourcing ABET in Regions• Create immediate new establishment to reach business goals• Investigate establishment for Academy• Provision of Basic Administration Skills for Supervisors• Provide computer training• Provide workshops on drafting of Ministerial correspondence• Evaluate the impact of training• Establish PSETA task team• Develop Training Officers• Implement Curriculum for Trainee Immigration Officers (The entire process

has been halted due to the implementation of the Immigration Act 2002)• Present Financial Control Measures Course• Provide training in the Code of Conduct

Strategic Focus Area Strategic Focus Area 5: Resources and 5: Resources and

Information Information ManagementManagement

• Provide budget for Regional Training Officers

• Acquire relevant training equipment• Provide transport where applicable in the

Regions to Training Officers• Provide e-mail & fax facilities to Training

Officers where needed• Investigating the possibility of

establishing a Video Conferencing Centre

Strategic Focus Area Strategic Focus Area 6: Service Delivery 6: Service Delivery

ProcessesProcesses

•Develop staff for e-DMS implementation

•Extend current module on security measures

WORKPLACE SKILLS WORKPLACE SKILLS PLAN 2002/2003PLAN 2002/2003

• The following competencies/skills have been identified as requirements for the Department of Home Affairs to be able to perform efficiently and effectively to fulfil its vision, mission and achieve the strategic objectives that have been set:

• Leadership Skills• Management Skills• Customer Care Skills• Computer Skills• Basic Administration Skills• Writing Skills• Functional Expertise• Competency in financial Control

Measures• Competency in the Code of Conduct• Competency in Security Awareness• Competency in Dealing with Diversity

The following list reflects the training needs identified in the

Department of Home Affairs and the number if employees

requiring the training:• Computer Training 5 257• Management Skills 876• Leadership Skills 102• Budget/Finance Control Measures 226• Immigration Training 1 540• ABET (Adult Basic Education and Training) 404• HIV/AIDS Awareness 5 257

• TOTAL 13 662

The training statistics for the period 1 April 2002 to 31 March 2003 are as follows:

 Black

MBlack

FWhite

MWhite

FAsian

MAsian

FColM

ColF

Total Costs

April to June

1 157 1 204 331 661 21 16 85 120 3 595 R1 063 063

July to Sept 779 700 280 502 20 36 39 64 2 420 R1 005 757

Oct to Dec 834 790 192 321 21 24 70 107 2359 R328 894

Jan to March 2 174 1 846 867 1 188 40 99 328 346 6 888 R451 030

TOTAL 4 944 4 540 1 670 2 672 102 175 522 637 15 262 R2 848 744

 During the previous financial year, 1 April 2001 to 31 March 2002, 4 702 officials received training at a cost of

R4 896 213.