Transform Your Life

Personal Communications

1

Transform your life

Through

Psalm 15: 2 – 3 The one whose walk is blameless, who does

what is righteous, who speaks the truth from their heart;

whose tongue utters no slander, who does no wrong to a

neighbor, and casts no slur on others.

Transform Your Life

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Effective communications is crucial to success because all activities involves formal and Informal communication at different levels in your lives……

Communication is the single most important factor influencing a person or group of people that we want to ensure there is a common understanding of a specific message

Most problems originate from poor or miscommunications.

Communication Stating the obvious …

Ephesians 4: 29 Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their needs

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Goals: Understanding the exact meaning and intent of

others

Being understood by others

Gaining acceptance for yourself and/or your ideas

Producing action or change

Interpersonal Communication

Proverbs 15: 2 The tongue of the wise commends knowledge

But the mouth of the fool gushes folly

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Communications Leadership & Role Models Matter

A t

t I

t u

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Flustered Bully No Trust Bad Temper

Argumentative Indecisive Lack Confidence Fear - Stuck

Communicate Teaching Agreement

Po

sit

ive

Neg

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ve

Action

Phil 2: 5 -8 You attitude / mindset should be the same as Jesus Christ …. Made himself nothing, taking the very nature of a servant ….

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• Autocratic vs Team Decision Making

• Gender

• Cultural

• Generational

• Open Communications vs Closed

• Focused vs Emotional

• Factual vs I think I know (assumptions)

• Goal oriented vs Personal agenda

• Respect vs Intimidation

Communication styles:

Philippians 4: 8 Finally, brothers and sisters, whatever is true,

whatever is noble, whatever is right, whatever is pure, whatever is

lovely, whatever is admirable — if anything is excellent or

praiseworthy — think about such things.

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Satisfactory

outcome

Words

Documents

Actions

Listening

Body Language

Voice

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Desired

Results

Communications Critical path

Negative

Positive

Colossians 4: 5 - 6 Be wise in the way you act toward outsiders make the most of every opportunity, … 6 Let your conversation always be full of Grace ….

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Satisfactory

outcome

Inhibitors to

Communication’s

Words

Documents

Actions

Listening

Body Language

Voice

A

T

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Desired

Results

Perception

Vocabulary

Cultural differences

Hear what you want to hear

Lack of subject knowledge Personalities

Preoccupation

Lack of openness/trust

Gender Visual Interpretation

Communications Critical path

Philippians 4: 8 Finally, brothers and sisters, whatever is true, whatever is noble,

whatever is right, whatever is pure, whatever is lovely, whatever is admirable — if

anything is excellent or praiseworthy — think about such things.

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Methods of communication

Verbal

Non-Verbal (body language,

sign language)

Written word

Verbal and non-verbal

communication

3 John 1: 13-14 I have much to write you, but I do not want to do so with pen and ink, I hope to see you soon and we will talk face to face

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Verbal communications are effective

because it promotes

Timely exchange of information

Rapid feedback

Faster understanding of the message

Timely closure

Verbal communications

3 John 1: 13-14 I have much to write you, but I do not want to do so with pen and ink, I hope to see you soon and we will talk face to face

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Written communication’s are effective when

conveying

Complex information

Information requiring future action

When it is the receivers preferred style

A message that could be misunderstood

Written communications

A short pencil is better than a long memory

James 1: 12 – 20 16 Don’t be deceived, my dear brothers and sisters. 17 Every good and perfect gift is from above, coming down from the Father

of the heavenly lights, who does not change like shifting shadows.

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Front load your message

Use clear, concise language

Use powerful visual language (examples)

Minimize the use of “BUT”

Use persuasive language

Own the message

Avoid jargons or acronyms

Verbal and non-verbal

How to increase you’re personal communication’s power

2nd Timothy 2: 16 But avoid irreverent babble,

for it will lead people into more and more ungodliness

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Most of us spend half our waking hours listening;

Yet…. we retain only about 10% of what we hear.

Listening helps develop mutual rapport, trust, and

respect. It is effective in building relationships at

All levels.

Effective Listening

Nature has given us 1 mouth and 2 ears, so

that we can hear twice as much as we speak.

- Epictetus

James 1: 19 Know this, my beloved brothers: let every person be

quick to hear, slow to speak, slow to anger;

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Asking questions to clarify messages

Paraphrasing what the speaker has said

Summarizing at intervals

Asking for speaker examples

Asking the speakers feelings and acknowledging

them

Directing a speaker to a more effective listener

Verbal listening behaviors

Proverbs 16: 23 The hearts of the wise

make their mouths prudent, and their lips promote instruction

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Making eye contact

Being expressive

Moving closer to the speaker

Listening for the intent behind the message

Non-verbal listening behaviors

Hebrews 4: 12 For the word of God is alive and active. Sharper than

any double-edged sword, it penetrates even to dividing soul and spirit,

joints and marrow; it judges the thoughts and attitudes of the heart.

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Communicating with a positive attitude is an

important key to success in all areas of our

lives.

It is much more than speaking.

It is about building relationships through words,

expression, and effective listening, to arrive at a

quality outcome.

Summary

Psalms 1: 3 That person is like a tree planted by streams of water,

which yields its fruit in season and whose leaf does not wither —

whatever they do prospers.