Transform Your Business with Alloy by IBM and SAP

ID209: Transform Your Business with Alloy by IBM and SAP

Christian Holsing | Product Manager Alloy by IBM and SAPBharti Patel | Director - Client Platforms and Technologies

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Financial Disclaimer The information on the new product is intended to outline our general product direction and it should

not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion

Agenda:1) Alloy Functionality

2) Alloy Business Value

3) Customer Examples

4) Partner Ecosystem

5) Time Recording Solution

6) Roadmap

Information Worker spend most of their time in eMail and collaborate

Source: Forrester – A Day in a life of a US Information Worker (2009)

Two Primary SAP User Roles Within Organizations

Sample roles: payroll administrator, customer service representative, claims processor

Area expert with defined tasks

Conducts repetitive, structured transactionalwork

Uses single or a few enterprise applications

User interface of choice: SAP Portal

TaskWorker

SAP “Power User”

Business User

Typical IBM Lotus® Notes® User

Sample roles: business manager, sales representative, HR manager, CxO

Knowledge worker or people manager

Manages exceptions and coordinates activities & resources

Aggregates and synthesizes information from many sources

Spends a large portion of their day dealing with email, meetings, documents

AlloyTM by IBM and SAP 1.0 Out-of-the-Box Functionality

● Easy access to BI, ERP and line of business reports

● Self service subscription and personalization

● Forward or access reports off-line

● Links to related reports and information

Reports Management

● Schedule and approve trip requests

● Approve expense requests

● Links to key information, e.g. travel and expense policies

● Ensure data consistency and compliance

Travel Management

● Schedule and approve leave requests

● Link to collaboration tools to discuss and resolve quickly

● Ensure data consistency and compliance

Leave Management

Alloy by IBM and SAP 1.0: Workflow Decisions ManagementManage SAP Workflow decision steps in Lotus Notes

● Bring decision steps from workflow to IBM Lotus Notes

● Simple configuration-no customization needed

● Transparently supports multiple decision options

● Extensive customization options for specific requirements

LeaveApprovals

Invoice Approval

Marketing Funds

ApprovalShopping Cart

Approval

Travel Approval

Purchasing Order

Hiring Approvals

... Think of Your Workflows …

Deliver SAP information and applications into Lotus Notes to improve productivity of managers

© SAP 2007 / Page 12

Alloy by IBM and SAPExecutive Summary

Ensure rapid adoption and minimal training for end users

Add functionality needed for each unique business user group

Rapid DeploymentSample Out Of The Box Workflows

SAP-Lotus Notes Integration Framework

Examples of Workflows that can be exposed by Alloy

Purchase Order WorkflowPurchase Order WorkflowMaterial Creation WorkflowMaterial Creation Workflow

Recruitment WorkflowRecruitment Workflow

Sales Approval WorkflowSales Approval WorkflowTransport WorkflowTransport Workflow

Product Development WorkflowProduct Development Workflow

Financial Transaction Release WorkflowFinancial Transaction Release Workflow

Process Quality Workflow Process Quality Workflow

Purchase Order Workflow

Manager can make decision right from Lotus Notes

Contextual Information

Details

Sales Approval Workflow

Manager can make decision right from Lotus Notes

Contextual Information

Details

Contextual Collaboration

Hiring Approvals

Contextual Reports

Quick Guide to Expose Workflow Decisions in Alloy

Step 1 Step 2 Step 3 Opt: Step 4

IMG and

Custom Handlers

Configure IBM

Lotus Domino

Server with

the application id

and bound type

created in step 2

ConfigureSAP

Backend

ConfigureIBM Lotus

DominoServer

The IBM

Lotus Domino

configuration

generates a user

role on SAP

Alloy Add-on.

Assign user to

this role.

Configure SAP

Alloy Add-on

Magnify and enrich

the decision UI with

additional

information in the

decision body

and the Alloy

sidebar

MagnifyDecision UI

IBM Lotus® Domino® Server

IBM Lotus® Domino Designer®

SAPBusiness Workflow

SAPBackend

SAPAlloy Add-on

New features in Alloy 1.0.1 (available since Dec 09)

● Extended Deployability▬ Data consistency checker▬ Solution Manager Diagnostics integration▬ Requirement to store Approval forms in Mailfile removed▬ Approval forms can be stored in NDERPWS, instead of in the Mailfile

● Extended Usability▬ Extended exposure of SAP help functions for reporting into Lotus Notes▬ Consistent Sender Names for SAP Items▬ Extended Datatype validation in Notes ▬ Manual trigger to refresh report catalog

● Scalability▬ Clustering support

● Support of Lotus Notes 8.5 and 8.5.1

New scenarios available through OpenNtf● Available now through Open NTF are additional Approval scenarios

No. Workflow Scenarios Application Area

Application ID

Application Description Workflow ID

1 Purchase Order Approval MM/SRM ZPO1 Purchase Order Approval WS91000240

2 Material Approval MM/SRM ZMM02 Material Approval WS90000244

3 Supplier Validation MM/SRM ZMM01 Supplier Validation Approval WS90000243

4 Change Request for Purchase Order

MM/SRM Change Request for Purchase Order

5 Change Request for Sales Order

SD/CRM Change Request for Sales Order

6 Sales Deal Approval SD/CRM ZSD01 Sales Deal Approval WS90000242

7 Hiring Approval HCM ZHR01 Hiring Approval WS90000241

8 Time Recording Approval HCM ZHR02 Time Recording Approval WS90000247

9 Invoice Approval FI ZFI01 Invoice Approval WS90000249

10 Project Resource Allocation Approval

PLM ZPLM01 Resource Allocation Approval WS90000248

RIM BlackBerry Integration work






6) Roadmap

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Alloy supports Business Transformation

● The key value of Alloy is not only directly the access to SAP Information from a Lotus Notes Client

● Alloy supports Business Process Transformation by▬ Removing the need of training people on new User Interfaces▬ Increase the acceptance of the new Processes by a consistent and easy to use Access into the

new Systems and processes▬ Increasing the ROI for the transformation project by a quick and easy adoption▬ Drive Business Compliance internally and support legal requirements

● Examples are▬ HR Shared Service Center▬ New Sales Support Systems▬ Purchase Order management

Alloy does not replace a Portal but coexists with it

● Alloy provides an additional Channel for Business User to interact with an SAP Backend System. There is not necessarily a conflict but rather an opportunity

● As the Business Processes are defined on the ERP System, adding Alloy into an environment does not create huge additional Efforts but it rather leverages the ERP Implementation

● Advantages to use Alloy in Environments that already run a Portal are▬ Alloy reaches Business User in their most important Application: eMail ▬ Lotus Notes Client can link to Portal or WebDynpro pages via simple HTTP links▬ Easier adoption and change of the new Processes by ease of use – seamless access to Portal based

application fragments through embedded browser in Notes Client

Alloy Return On Investment

● Reduced Process Cost▬ Alloy helps reduce the process cost by making it easier for business users to make

decisions quicker. Even a small reduction in process cost translate into huge savings as decision maker time is expensive and high volume of processes multiplies the savings

● Reduced Process Time▬ Alloy allows decision makers to make decision faster and on the move. Faster process

time frees up capital and resources for more productive uses.

● Increase Process Competitive Edge▬ Alloy helps you increase the effectiveness of processes that give your company

competitive advantage

● BPM User Adoption and Compliance▬ Alloy reduces the hurdles to user adoption and compliance by making it easier for

employees to adhere to processes.

© SAP 2008 / Page 34

Better decision making● Easy and intuitive access to relevant, contextual business information allows

business users to make more informed and faster decisions.

Lower training cost ● Alloy is easy to use, and requires no training since SAP applications and information

are available to business users through their familiar IBM Lotus environment.

Increased productivity and effectiveness● Alloy increases productivity by bringing information and processes to business users

in IBM Lotus Notes and avoiding application switching distraction.

Higher compliance with corporate policies● Alloy reduces the hurdles to compliance by making it easier for employees to adhere

to processes, follow workflows, and act on essential information

Alloy Benefits

© SAP 2008 / Page 36

Alloy Key Differentiators

Value Creation +

Sustainable Competitive Advantage

Seamless Integration

Leverage Business Processes

Leverage existing Investments

Jointly developed and supported by SAP and IBM▬ Alloy is the first product jointly developed and supported by SAP and IBM Lotus. It

delivers seamless access to SAP applications through IBM Lotus Notes.

Greater ROI by leveraging existing investments▬ Alloy software fully leverages existing investments in SAP and IBM Lotus applications out

of the box, eliminating the need to build and maintain expensive new custom programming or interfaces.

Easy extensibility▬ Alloy provides a flexible and powerful environment that allows in-house developers and

system integrators to customize and extend Alloy functionally to better serve the unique needs of the company






6) Roadmap

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How does Alloy save operational Money for our customers

● Example 1: Increase Compliance and Process speed▬ Existing process where employees need to confirm delivery of ordered goods in SAP Workflow.

Confirmation step is exposed through Alloy which allows easy processing of this step. As this confirmation is necessary for invoice payment this has direct business impact

● Example 2: Money saving because of realizing best offers▬ Travel Approval is requested on price for a specific airfare. By the time the approval is done the

airfare has usually increased. Timely decisions help to save money because current offers can be taken and price increases are avoided

● Example 3: Support of Shared HR Service Center Transformation▬ Customer has decided to transform HR services in the company from local to more central

service Centers. Processes are redesigned and employees are requested to use new systems. Alloy helps in the process transition by providing Approval Items and Reports in an easy to use and consume way.

Business Process Workflow Benefits Case Study

Hard ROI

250,000 AP Invoices = $7 billion

15,000 Purchase Requisitions = $100 million

Reduced processing cost

manual $25

workflow $15

est. savings of $2.5 million ($10/doc X 250,000 docs)

Discounts taken because time-line met – More then $2.5 million

Total Saving: Over $5 Million

Soft Benefits

Reduce the cycle time by two days (three days)

Reduce the review process time by 50% (60%)

Reduce validation errors by 50%

Reduce lost document research by 30%

Reduce “where is the invoice?” by 75%

Increase # of discounts taken






6) Roadmap

Alloy will turn into a connectivity platform to integrate SAP with Lotus Applications

● With the upcoming versions of Alloy IBM and SAP Intend to turn the product into a connectivity layer that allows every Domino Developer to easily interact w/ SAP Systems

● Domino Rapid Application development capabilities can be used to easily build Applications that interface w/ SAP Business Systems:

▬ Standard Notes Forms / Design Elements▬ Opportunity to leverage xPages and other new development capabilities

● Any Lotus Partner will be able to do 2 things:1) Build Notes Applications that integrate w/ SAP Backend Systems in their customer's environments

2) Integrate existing Applications with SAP Solutions






6) Roadmap

First Partner extension POC: Time Recording by Itelligence

● Solution uses 100% Alloy capabilities to send between IBM and SAP● Separate Lotus Notes Application for time recording ● Data is processed via Alloy Framework and which creates the time

entries on the SAP Backend● The SAP Process triggers an Approval workflow for the time entries

created by the user and routs the items to the assigned approver● Approver receives an Approval item for the Time entry and can

approve/decline from Alloy as well as from a SAP Interface● SAP Business process finishes






6) Roadmap

IBM and SAP CONFIDENTIAL

Q1/2009

Alloy v1.0 -Reporting & Analytics -Workflow Approval Pattern- Leave Request- Trip Request

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion notice

Q4/2009

Alloy 1.0.1- Data Consistency Checker- Clustering support- Notes 8.5 & 8.5.1 Support

Future Directions for Alloy by IBM and SAP

Alloy 1.x- Extended Programmability - Direct access to SAP data - Programmability via Xpages etc. - Additional Sidebar customization e.g. Live Text and Widgets- Additional Mail and Calendar Integration - RIM support - Additional workflow features - Additional sample customization's (open NTF)- Key reports pre-packaged from SAP - Additional Languages- Notes 8.5.x support- Win 7

Alloy next- Event/Alert Framework to enable solutions- Frameworks to enable industry specific solutions

- Contact management - Calendar management

- Business Analytics- More Lotus portfolio integration:

-ST, Connections Symphony, Quickr- Unstructured activity management in support of processes- Read only access to business data for unlicensed delegate- Additional mobile device support - Languages- Platforms - Server: AIX, Linux (tbd) - Client: Mac, Linux (tbd)

Software Requirements for Alloy 1.0IBM Lotus Notes Client 8.0.2, 8.5 and 8.5.1

IBM Lotus Domino Server 8.0.2, 8.5 and 8.5.1

SAP ERP SAP ERP 6.0 SPS 14 running on SAP NetWeaver 7.0 SPS17 with Enterprise Service Architecture (ESA) Add-On ECC-SE 602 or higher

SAP BI (optional) SAP Business Warehouse 3.5 – SP23 orSAP Business Warehouse 7.0 – SPS 17

Alloy Server Software SAP Alloy Add-On running on Netweaver 7.0 SPS17 (JavaTM Stack)IBM Lotus Notes Alloy Add-On running on Domino 8.0.2, 8.5 or 8.5.1

IBM Lotus Notes Client Microsoft® Windows® XP or Vista

IBM Lotus Domino Server Microsoft® Windows® 2003 Server

SAP Alloy Add-On All Netweaver 7.0 Java stack platform constellations

The Operating Systems of the SAP Business Suite Software or the IBM Lotus Domino Servers are not restricted, but the Alloy components currently require the following Operating Systems:

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Alloy will become a development framework

● Phase 1▬ Alloy will be transferred into a technology solution which provides connectivity service to SAP

Systems▬ Alloy will provide two types of Interactions with SAP Systems

▬ Business Process view (Workflow)▬ Data access (Access to SAP Objects)

▬ Support for Notes developers to Interface with SAP easily

● Phase 2▬ Provide deeper developer support

▬ e.g. Business Object repositories▬ Collaboration Business Templates to easily map SAP objects into Collaborative Objects like

▬ Contacts▬ Calendar entries

Ways to engage on Alloy as a Partner● Alloy Design Partner Program

● We are planning to initiate a special Program in Q1 & Q2 to ▬ Educate partners on Alloy▬ Allow Lotus Partner to network w/ SAP Partners and establish relationships

● Alloy Beta (currently planned for Q3)

● Drive Alloy into your customer base in Q4

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Lotus Domino and SAP Business Suite – A powerful combination to leverage integrated business processes

The best of two worlds !

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Christian Holsing

eMail: [email protected]

Bharti Patel

eMail: [email protected]

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