Transform Procurement with SAP S/4HANA®

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Transform Procurement with SAP S/4HANA®

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White Paper Background and Key DefinitionsThe information outlined below is helpful to understand the contents of this value proposition white paper. It gives clear details on the objective and scope of the paper. Key definitions are also provided for select sections of the paper to provide further clarification.

DELIVERABLE OBJECTIVE

Provides information on the value in moving from an ERP on a traditional database to SAP S/4HANA® and cloud and line-of-business (LoB) solutions

KEY DEFINITIONS

Within the process and sub-process deep-dives, there is detailed content in table format articulating the following:

Pain points Represents major customer business and IT challenges

Current state with ERP on traditional database Represents the ERP capabilities that are available on a traditional database

SAP S/4HANA capabilities Represents the capabilities shipped with the latest release of SAP S/4HANA

Cloud/LoB + SAP S/4HANA capabilities Represents all other solutions that can be integrated with SAP S/4HANA and provides business value. For example, SAP S/4HANA + the SAP Integrated Business Planning solution, or SAP S/4HANA + the SAP Manufacturing Integration and Intelligence (SAP MII) application, etc. These solutions are not embedded in SAP S/4HANA, but integration scenarios exist for these

Planned innovations and future direction* Represents new functionalities planned for future release of SAP S/4HANA, SAP® Fieldglass® and SAP® Ariba® solutions, or new integration possibilities planned for SAP S/4HANA

With the value proposition section, all quantified benefits are conservative estimated improvement ranges tied to the top value drivers. They are based on early adopters or new developments/enhancements of SAP S/4HANA + LoB and cloud enhancements that can drive value. Keep in mind that these should be used as a guide. We recommend working together to assess your current maturity and the value of moving to SAP S/4HANA in order to develop a personalized business case.

Detailed road map available on SAP.com (Customer Login Required)

This document and SAP’s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, included but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

http://www.sap.com/roadmaps

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Agenda

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SAP’s Digital Procurement Overview and Value Proposition 4

Guided End-User Buying 7

Collaborative Sourcing and Contract Management 8

Operational Purchasing 9

Supplier Management 10

Inventory and Basic Warehouse Management 11

External Workforce Management 12

Invoice and Payable Management 13

Procurement Analytics 14

Value Proposition 15

Customer References 16

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SAP Digital Procurement Overview

STREAMLINE SOURCE-TO-PAY WITH SAP ARIBA AND SAP FIELDGLASS SOLUTIONS, POWERED BY CORE PROCUREMENT CAPABILITIES IN SAP S/4HANA

Procurement continues to gain importance and visibility within the enterprise. The digital economy has created new opportunities for companies to grow, and businesses are responding with fundamental changes to how they collaborate with partners, suppliers, and customers to create value. We are in an era where change is happening at a faster pace than ever before.

For procurement leaders, this represents both an opportunity and a challenge; companies that can actively manage spend across every category based on real-time insights will be able to generate significant cost savings, while companies that rely on traditional spend management practices will lose significant value.

What will enable companies to manage spend at best-practice levels in this changing environment? The answer is simple: real-time access to the right suppliers and analytical insights coupled with a transactional system that guides behaviors and outcomes in the most efficient and elegant manner possible.

SAP S/4HANA and SAP Ariba and SAP Fieldglass solutions enable a tangible step-change in performance, speed, visibility, and control. With SAP S/4HANA as the digital core, organizations have the ability to manage massive data in order to run live with access to real-time digital visibility into all corners of their operations.

SAP S/4HANA covers all operational procurement processes, including purchase requisitioning and order processing, invoice processing, order confirmation, and operational contract management, supported by real-time embedded analytics across all spend segments - improving the performance, visibility, and usability of procurement processes. SAP Ariba extends those core operational processes with guided enduser buying, collaborative sourcing and contracting, and networked-based end-to-end supplier collaboration to deliver a new, guided, simplified user experience reaching all employees of a company and meets the expectations of a new generation of millennial users. With SAP Ariba and SAP Fieldglass solutions, organizations have the added visibility into suppliers’ ability to commit and fulfill goods and service orders, or collaborate on changed order priorities, track shipments, provide service entries and share delivery schedules, forecasts and inventory across the extended supply chain. These capabilities are designed to enable real-time collaboration that optimizes the supply chain and reduces supplier and supply chain risks.

SAP S/4HANA integration with SAP Ariba and SAP Fieldglass solutions provides access and outreach to partners and suppliers outside the four walls of the organization. As an example, from a finance perspective, this means that treasury and AP will have accurate and real-time views of cash positions and digital transactional data (getting rid of paper) that open up far more opportunity to leverage early payment discounts with suppliers using either buyers’ own funds or the Ariba Supply Chain Finance solution’s capability.

Together, SAP S/4HANA, SAP Ariba and SAP Fieldglass covers the only global, integrated, end-to-end source-to-pay process including guided end-user buying, to collaborative sourcing and contract management, operational purchasing, supplier information and master data, inventory management, plan-driven procurement and supply determination, services management, and invoice and payables management.

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The core procurement functionality within the SAP S/4HANA Enterprise Management solution depicted below is natively integrated into the Ariba® Network. This core functionality supports all spend segments. SAP Ariba and SAP Fieldglass solutions extend and complement SAP S/4HANA core procurement with deep supplier collaboration and rich functional capabilities.

* Core capability offered within SAP S/4HANA Enterprise Management ** SAP’s strategic position for all B2B collaboration is the Ariba network, in addition S/4HANA supports existing transactional channels# For cloud deployments with SAP Ariba solutions, for on-premise deployments with SAP S/4HANA

SAP’S VISION FOR DIGITAL PROCUREMENT

• Invoice workflow and exception management• Invoice collaboration**

• Invoice processing*

• Contract invoicing• Dynamic discounting and supply chain finance• Accounts payable*

GUIDED END-USER BUYING

SUPPLIER MANAGEMENT

COLLABORATIVE SOURCING AND CONTRACT MANAGEMENT

INVENTORY AND BASIC WAREHOUSE MANAGEMENT*

EXTERNAL WORKFORCE MANAGEMENT

INVOICE AND PAYABLES MANAGEMENT

OPERATIONAL PURCHASING

• Creation and supplier collaboration

• Category management, projects, workflow

• BoM, workflow, and syndication

• Operational contract management*

• Source assignment*

• Goods issue/receipt• Basic warehouse management• Basic shipping

• Contingent worker lifecycle management• Services purchasing and entry*

• VMS management

• Self-service requisitioning#

• Purchase order processing*

• Purchase order collaboration**

• Managed catalogs (internal/external), price validation, and content enrichment

• Requirements processing*

Guided services/materials requisitioning • Policy configuration • Category buying channel management

Supplier discovery • Classification and segmentation* • Third-party risk and data augmentation • Supplier evaluation*

PROCUREMENT ANALYTICS Spend visibility* • Real-time reporting and monitoring*

Ariba Network for Supplier CollaborationPO/invoice/service entry sheet automation, supply chain automation, payables automation

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Pain Points Solutions

SAP S/4HANA STREAMLINED SOURCE-TO-PAY VALUE PROPOSITION SUMMARY

SAP S/4HANA, coupled with SAP Ariba and SAP Fieldglass solutions, enable companies to manage spend across every major category while reducing direct costs and administrative burden and shortening overall cycle time. Specific value propositions include:

Procurement Value

• Global sourcing and improved supplier management

• Technology for process excellence in source-to-pay

• Source-to-pay process simplification balanced with compliance and risk requirements

• Additional spend savings, increased revenue, and greater cost avoidance

• Planning, control, and visibility of spend to optimize total supply chain performance

• Global network and supplier enablement

• Guided end-user buying

• Invoice automation, pay and working capital management

• Sourcing, contracting, and collaboration

• Requisitioning, ordering, and workflow

• Operational contract and supply determination

• Inventory and basic warehouse management

• Contingent labor and SOW management

• Supplier, vendor, and risk management

• Transaction, event, and spend analytics

• Low end-user satisfaction and policy compliance

• Supplier data is not accurate, complete, or qualified

• Contract compliance is not applied consistently

• Multiple integration points are costly to develop and maintain

• Manual process extends transaction cycle time

• Inconsistent information flow across supply chain creates fulfillment inefficiency

• Lack of visibility and control of the contingent workforce

• Difficulty obtaining data to plan and forecast spend and supply chain events

• Increased profitability derived from employee compliance and sustainable cost savings

• Effortless user experiences with unprecedented transparency into spend, enabling companies to Run Simple

• Faster order and invoicing cycle times with fewer errors and ability to drive early payment discounts

• Reduced total cost of ownership (TCO) due to reduced effort for system setup and operation, and lower data footprint

• Improved management of supplier-based risks including live supplier evaluation on hard and soft facts

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Typical Pain Points Current State with ERP on Traditional Database

SAP S/4HANA Enhancements

Planned Innovations and Future Directions

Business Benefits

Guided End-User Buying

• Existing procurement experience and interface is not “Apple easy” – user satisfaction is low

• Significant procurement spend occurs outside of established contract terms and procurement policies

• Manual processes are cumbersome and extend transaction cycle times

Self-service requisitioning can be done via Open Catalog Interface in purchase requisitions or purchase orders; or via a separate supplier relationship management (SRM) implementation or SRM one-client deployment

• Supplier discovery and end-user-enabled “three-bids-and-buy” processes

• Self-configurable polices that drive end-user channels

• Single sign-on and process integration to SAP Fieldglass solutions

• Configurable forms for simpler spend category support

• Improve user (specification and vendor) compliance and ease

• Improve supplier compliance (spend management)

• Self-service requisitioning using SAP Fiori® apps with cross-content and catalog search; review and confirm goods and services

• Native integration to SAP Ariba solutions for spot buy

• SAP Fiori-inspired user interface and consumer-standardized search

• Configurable workflow and approvals

• Spot buy capability for long-tail and ad hoc spend

SAP Ariba Solution Enhancements

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Business Benefits

Collaborative Sourcing and Contract Management

• Manual processes extend transaction cycle times


• Obtaining data to plan and forecast spend and supply chain events is difficult

• Identifying the best sources of supply is difficult as data is spread across disparate sources like contracts, scheduling agreements, info records, source lists, and quota arrangements

• User has to search separately in purchase information records, contracts, scheduling agreements, and info records to identify source of supply

• One-time search for contract documents is possible. When changing search parameter, user has to go back from contract list to search screen every time

• No quick action, such as validity extension, is possible out of search result list

• Complete end-to- end business processes through SAP Fiori apps

• SAP Fiori apps for managing scheduling agreements, quota arrangements, and source lists

• Search and contextual navigation for scheduling agreements

• Enablement of SAP S/4HANA as central contract management hub

• Increase sourcing savings – better unit price reduction

• Improve supplier compliance

• Enhance supply chain planning productivity

• Source of supply assignment management: SAP Fiori app enables purchaser to jointly search and manage purchase information records, contracts, and source lists, including simulation of source assignment

• SAP Fiori app to manage purchase contracts enables user to change search and filters on the fly with visibility into notes and approval status on single screen

• RFx and sourcing event creation, management, collaboration, and analysis

• Supplier collaboration for contract creation, signing, management, and syndications

• Supplier and end- user collaborative workspaces and workflow

• Event management for quotes and auctions for suppliers


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Business Benefits

Operational Purchasing


• Inconsistent information flow across supply chain creates fulfillment inefficiencies

• Cumbersome and time consuming to identify best and appropriate source of supply for unassigned purchase requisitions

• Contract compliance is not applied consistently

• Time-consuming and complex process for buyers and suppliers to collaborate on purchase order

• Searching for existing purchase orders is time-consuming with little pre-filled content and provisioning of existing documents

• User must manually check existing sources of supply, info record, and agreements separately with back-and-forth changing of search parameters

• A separate add-on needs to be implemented on top of ERP to exchange messages with the Ariba Network

• Comprehensive procure-to-pay support with a central overview page based on the SAP Fiori user experience (UX) for all buyers

• Native integration with Ariba Collaborative Sourcing

• Native integration with SAP Fieldglass solutions and SAP S/4HANA

• Improved transactional procurement FTE productivity and reduced cycle times

• Improved user compliance (spec and vendor)

• Increased tactical sourcing savings (on non-contracted spend)

• Increased collaborative sourcing savings (services spend)

• Continuous improvement in spend under e-procurement

• By starting the SAP Fiori app to manage purchase orders, existing purchase orders and purchase info records are pre-provisioned to facilitate manual purchase order creation

• With SAP Fiori apps, users can manage purchase requisitions and automatically propose available sources of supply for a specific item with dynamic search and filtering capabilities

• Ariba Network integration native to SAP S/4HANA for purchase order change, order confirmation, and advanced shipping notification

• Purchase order workflow and compliance governance

• Demand aggregation and compliance check against contract and hosted catalogs

• Consumer-grade search capability for managed and external catalogs

• Mobile shopping cart, approvals, and tracking

• Procurement workspaces and end-user collaboration

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Business Benefits

Supplier Management


• Multiple integration points are costly to develop and maintain


• Need to manage, segment, and classify suppliers along purchasing categories rather than along material groups

• Limited capability to identify and evaluate low-performing suppliers by questionnaires and review; consolidated evaluation result in evaluation scorecards

• Supplier management based on material groups only

• No external data enrichments for supplier master

• Display vendor master mainly with control parameters and data

• Supplier evaluation questionnaires are not available directly

Support for Ariba Network-enabled sell-side processes

• Improved supplier compliance (spend management)

• Continuous improvement in spend under e-procurement

• Addition of a purchasing category as a new business entity to streamline classification and segmentation activities

• Integration into Dun & Bradstreet to review latest reports about supplier performance

• Ability to segment, classify suppliers, and provide evaluation results based on purchasing categories

• Supplier evaluations based on questionnaires deliver weighted scoring

• SAP HANA platform-powered spend visibility with integration to Dun & Bradstreet to enrich data

• Supplier profiles on Ariba Network

• External and internal supplier surveys and collaborative work spaces

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Business Benefits

Inventory and Basic Warehouse Management

• Inconsistent information flow across supply chain creates fulfillment inefficiencies


• Inventory management data model consists of multiple document tables for document header information and for document item data

• Stock quantity data is aggregated and stored in several tables, limiting granular analysis

• Simplified material valuation to enable parallel inventory posting for moving average-price-driven materials

• New SAP Fiori apps for inventory managers, warehouse clerks, and inventory analysts

• Catch-weight management integration into the core

Improve days payable outstanding

• With the new denormalized material documents table (MATDOC), the data models are greatly simplified. Material document data will only be stored in MATDOC and not in MKPF and MSEG tables

• Actual stock quantity data will be calculated on the fly from the new material document table, MATDOC, enabling simple and fast reporting, as most of the information is in one place

• Ability to change lot size to “one,” thus capturing the lowest level of granularity with on-the-fly aggregation of inventory data

• Ariba Network with live information flow and decision making: extended visibility into supplier inventory to minimize disruption

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SAP Fieldglass Solution Enhancements


Business Benefits

External Workforce Management

• Lack of visibility and control of temporary labor



• Complex service entry and reconciliations

Cloud-based contingent workforce integration in SAP® SuccessFactors® Employee Central and SAP S/4HANA

• Improve statement of work (SOW) project cost savings through better rate negotiation

• Reduce cost by improving contingent labor spend under compliance

• Increase number of temporary workers meeting or exceeding goals and objectives

• Simplified service entry and consolidation services and materials master

• Real-time rate guidance, side-by- side candidate comparison, and ability to evaluate attached bios and credentials

• Template-based job posting in two clicks with complete job requirements, including qualifications, certification management, and complex rate structures

• Complete automation for managing entry paperwork, supply needs, orientation, and personnel introductions for new workers

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Business Benefits

Invoice and Payables Management

• Manual processes extend transaction cycle times and may obscure discount opportunities


• Lack of automated supplier invoice and invoice update leads to limited visibility of in-transit material in back-end planning systems

• User must go back and forth to change search parameters to identify erroneous invoices; administrator must resolve business issues with supplier

• A separate add-on needs to be implemented on top of ERP to exchange messages with the Ariba Network

• Supply chain financing

• Integration with AribaPay™ solution, enabling smooth payment processes

• Increase discount capture – net new discounts

• Reduce procurement function costs

• The business user can view draft invoices coming from Ariba Network and create the supplier invoice directly using the available data; can also directly correct inaccurate supplier invoices

• SAP S/4HANA offers standard integration to the Ariba Network for sending advanced shipping notifications, invoices, and invoice status updates for the supplier

• Reimagined persona-specific process flows for accounts payable users

• Native integration with the Ariba Network for supplier invoices, status, payments

• Network-based rules engine for price, tax, tolerance, and process compliance

• Global e-invoice validation and e-archiving

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Business Benefits

Procurement Analytics

Analyzing procurement information is cumbersome and time consuming

• Requires time-consuming data extraction into BW to perform spend analysis

• No insight-to-action capabilities

• Embedded analytics, showing KPIs in transactional apps and object pages

• Predictive analytics for contract consumption

Continuous improvement in spend under e-procurement

• Live calculation of key performance indicators to analyze managed and non-managed spend, contracts, and suppliers

• Instant insight-to-action capabilities by navigating to other SAP Fiori apps and object pages

• 360-degree visibility into spending, suppliers, and related market information

• Aggregation and classification of spend data across the enterprise

• Enriching and benchmarking supplier information

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Digital Procurement with SAP Ariba and SAP Fieldglass SolutionsPlus SAP S/4HANA Streamline the Procure-to-Pay Value Proposition

SAP S/4HANA with SAP Fieldglass and SAP Ariba solutions deliver a streamlined, holistic source-to-pay procurement platform for direct materials, indirect goods, services, and contingent labor.

Strategy Enablement

BusinessBenefits

RiskManagement

EmployeeEngagement

STRATEGY ENABLEMENT

RISK MANAGEMENT

BUSINESS BENEFITS*

EMPLOYEE ENGAGEMENT

• All spend categories across all regions and departments

• Live business-to-business collaboration

• Deeper insight into supplier performance and identification of new sources of supply

• Live calculation of KPIs to analyze managed and non-managed spend, contracts, and suppliers

• Dynamic, in-the-moment supplier evaluation scoring

• 15–20% reduction in procurement function costs*

• Early payment discount option on 90% of invoices and/or 25% payment term extension*

• 10–15% industry-wide savings on Vendor management system lead programs*

• 30–40% reduction in worker acquisition time*

• Improved compliance delivering between 5–10% contracted savings*

• Sourcing event price and TCO savings averaging 10–15%*

• 5–6% reduction in accounts payable errors*

• Two- to five-day improvement in DPO on targeted spend*

• 15–20% improvements in supply chain planning productivity*

• High level of automation, leading to more capacity for strategic tasks at purchasers

• Reduced FTE effort on reporting and analysis

• Improved employee productivity with intuitive requisitioning tools and business-to-consumer-like shopping experiences

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* Benefits are based on early adopters of SAP S/4HANA or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA + LoB and cloud capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with you to determine the value proposition for your enterprise.

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Customers are Achieving Value from SAP

ALLIANCE CONTRACT MANUFACTURING (ACM)

Highlights

• 20% increase in procurement savings

• 30% decrease in inventory levels

• 50% reduction in uncollectible accounts receivable

Solution SAP S/4HANA Finance

Industry High tech

ACM source reference

VECTUS INDUSTRIES

Highlights

• Reduced operational costs by 15% with SAP S/4HANA Enterprise Management

• 50% faster access to and visibility of real-time data

• 60% increase in operational efficiency

Solution SAP S/4HANA Enterprise Management

Industry Industrial machinery and components

Vectus Industries source reference

AVERY DENNISON

Highlights

• 87% of purchase orders managed through the SAP Ariba solutions in North America

• 5 days to process invoices, compared to 23 days in the past

Solution SAP Ariba Solutions

Industry Mill products – label and packaging solutions

Avery Dennison source reference

SITEL

Highlights

• $20 million improved bottom line by driving value using SAP Ariba solutions

• 50% faster approval cycles for new contracts


Industry Professional services

Sitel source reference

https://dam.sap.com/mac/download/a.htm?c=46&k=i7NRllFR1u0lvveFl5vF5FSka1mFCgl1m5b0v17f1iSNB7viRi

https://dam.sap.com/mac/download/a.htm?c=46&k=fm1Co0v7NSRv1Semik1UvRSDXSmCltvmCf20iSl6l51RcCfCl6

https://dam.sap.com/mac/preview/a/67/mywPwKJPUnEknXmOHxUwUEy5xOUwx4gOOOUuOlOmX4AOnOOh/44220_BTS_44220_enUS.htm

https://dam.sap.com/mac/preview/a/46/imSSlS11SPCkkR5R0k1zDlCSHm1DRGCRlkClifiiRfDvU0Cm1D/45190_BTS_45190_enUS.htm

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Customers are Achieving Value from SAP

JM FAMILY

Highlights

• 75% less PO processing time

• $3.6 million saved annually

• $550 million annual spend managed through Ariba solutions


Industry Automotive – distribution, sales, finance, and insurance products and services

JM Family source reference

DOLE FOODS

Highlights

• Streamlined procure-to-pay process

• 16 days saved on processing time per PO

• 48,000 POs processed each year


Industry Consumer products

Dole Foods source reference

AL-FUTTAIM AUTOMOTIVE

Highlights

• US $16 million in annual savings

• 33% reduction in average PO processing time

• 97% of invoices paid without any manual intervention

• 168 catalogs uploaded, covering 6,000 line items

• 400 auctions run


Industry Automotive

Al-Futtaim Automotive source reference

AIR FRANCE, KLM

Highlights

• 3,000+ suppliers on boarded, 7,500+ contracts managed that represent a spend volume of €6 billion

• Executed more than 300 sourcing events annually


Industry Travel and transportation

Air France, KLM source reference

As customers are at various stages of realizing the value of S/4HANA, additional stories will become available in subsequent updates to this white paper.

http://www.ariba.com/download/6815/6687/JM-Family-Enterprises-Inc.pdf

https://dam.sap.com/dam-ws/download?id=UN2SJHHULdgFL%2Bu%2BuwfI2CqB9%2BEGGnxuwhb4sZd%2F7hsCYpPzq24vmCe9nzYBxYzB

https://dam.sap.com/dam-ws/download?id=mNdcsreLIanq%2FucMeFvJ66mpnfKyYMvlOL3ibMFxaVvbnPdIYjUVtOXYWhuYuWJp

http://www.sap.com/bin/sapcom/en_us/downloadasset.2015-03-mar-12-23.air-france-klm-helping-a-strategic-sourcing-initiative-take-flight-with-ariba-solutions-pdf.bypassReg.html

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Transform Procurement with SAP S/4HANA®

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