TRANSFER LOCAL NUMBERNumber Transfer Process is an Internal process between different carriers who are migrating numbers. Our average Estimated Time of Completion will take 5 - 15 Business Days w/out Rejections from the loosing carrier we might be able to get the numbers at a sooner time. W/c is why it is IMPORTANT for you to make sure all info's filled-out are accurate w/ the current carrier's Customer Service Record.

LIST THE NUMBERS TO TRANSFER:

PRE-CHECKS:

Are the Numbers you are transferring ACTIVE with you current Service Provider? Only ACTIVE and SUBSCRIBED numbers are allowed to be transferred.

In the event that “NO” has been chosen, the online request will not push through.

Do you currently have DSL on any of the numbers your are transferring? TN's with associated DSL on it will either be rejected for having the DSL on the line OR will push through but they will lose their INTERNET SERVICE.

Resolution for DSL on the line issue is to have the DSL number changed to a different number or have it dry-looped if the feature is available with the

losing service provider.

Do you have any OPEN ORDERS w/ your current Service Provider? If another number from the same account is being requested to be transferred. It will be rejected for pending order.If a change in the billing or account

information or service plan was done in the past 3 business days, the request will be subjected for Pending Order.

Are you transferring MORE THAN one Local Number? Transferring multiple numbers coming from one account and one provider only might require to have the other numbers addressed with their current

service provider which will involve the following possible issues:

- Partial Porting - If other numbers are not stated to be transferred but need to be addressed on what to do to the remaining phone numbers.

- New BTN Needed – If the current BTN is to be transferred, a new BTN should be indicated to the request.

- All Numbers Should Be Ported – The provider will not let the numbers be ported out unless all the numbers are requested.

Are you transferring ALL of the Numbers from your current Service Provider?

ACCOUNT INFORMATION:

1. Enter all information exactly as your current phone company has it on file. It may require you to contact your current provider. This is to prevent Rejections or Delay in Porting-in the Numbers from the loosing carrier.

2. Provide the Physical Address of the phone number. Do Not Enter Billing Address or P.O. Boxes.

BTN / Main Billing Telephone Number: *This Applies if you have Multiple Numbers on 1 Account there should be 1 Main TN

Type Of Account:

Name on Account: *Enter the Name of the Person Authorize to make changes on the account

Company Name: *Enter the Company exactly as it appears on your Phone Bill

Service Address: *Enter Complete Physical Address

Your Contact Phone Number: *Enter a Number where we can call you if there is a problem w/ the Port Request

Account Number: *Enter Complete Account Number

Account PIN or Last 4-Digits of Social Security Number: *Please indicate if PIN or SSN