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CUSTOMER TRAINING Issue No.1/Rev. 01.01.11
2
Bryan Donkin RMG Gas Controls Limited – Conditions of Sale apply
Prices correct at issue – BDRMG reserves the right to withdraw or amend prices without notice – Contact BDRMG for latest prices
CT – Issue: 01.01.11
Customer Support Services Our sales teams undergo extensive product training and are able to give expert technical advice and assistance and would welcome the opportunity to discuss your particular requirements. You can extend the quality and integrity of your product investment with our Customer Support Service that’s right for your specific needs. Maintenance: Regular maintenance is essential to ensure safe and accurate operation of equipment. Where continuity of supply must be guaranteed we would recommend a frequent maintenance policy to be considered. Our service team will be pleased to assist on your requirements. Spares: Bryan Donkin RMG is able to offer a comprehensive range of spare parts supply. Availability of replacement parts is a key element in providing product support to our customers who perform their own maintenance. By providing quality parts and responsive support will help to return your Bryan Donkin RMG product to peak performance. Discontinued Products: Spares are provided for longer than normal periods for discontinued product, this service is handled on a case-by-case basis due to the ongoing availability of certain components. The spares kits highlighted in this publication indicate discontinued product and recommend contacting us directly for up to date details on availability and delivery periods. Repair/Refurbishment: Whenever your product needs repair/refurbishment, simply contact us, you will be provided with an estimated cost to provide this service. Our factory trained personnel will undertake to repair/refurbish to an ‘operationally as new condition’ as a minimum. This will comprise of an initial inspection of the unit, replacement of any worn or damaged parts and a re-test. This service operates on the basis that the unit is received in a repairable condition and at the discretion of Bryan Donkin RMG. Standard repairs/refurbishment’s carry a 180 day warranty against defect.
CUSTOMER TRAINING Issue No.1/Rev. 01.01.11
3
Bryan Donkin RMG Gas Controls Limited – Conditions of Sale apply
Prices correct at issue – BDRMG reserves the right to withdraw or amend prices without notice – Contact BDRMG for latest prices
CT – Issue: 01.01.11
Training
If you repair/service your own equipment, our Product Appreciation Courses give you the opportunity to learn the technology behind the features and functions and help you to effectively troubleshoot and maintain our product. In meeting the worldwide business needs of the Gas Industry, Bryan Donkin RMG has further enhanced its range of training solutions with the provision of an extensive suite of IGEM approved generic training and certified assessments. Further details are available on request. We are more than happy to consider Tailor-made courses on request.
Contact details: Tel: +44 (0)1246 501501 Fax: +44 (0)1246 501500 e-mail: [email protected] or [email protected] as appropriate.
CUSTOMER TRAINING Issue No.1/Rev. 01.01.11
4
Bryan Donkin RMG Gas Controls Limited – Conditions of Sale apply
Prices correct at issue – BDRMG reserves the right to withdraw or amend prices without notice – Contact BDRMG for latest prices
CT – Issue: 01.01.11
Training Rates Effective from 1st January 2011 the following Rates will apply: Note: For part day courses, 70% of day charge applies. Courses undertaken at Customer premises.
Provision of BD-RMG Trainer £71.00 per Man Hour £568 per day (8hrs)
Charge for Provision of Training Materials £34.00 each/day Handouts £34.00 each
Travelling costs and expenses will be charged as per quotation, based on our current “Service Rates”.
Training is based upon the provision of one Bryan Donkin RMG Trainer, unless otherwise specified. Each Training Session will be limited to 12 persons for mainly classroom based courses and 4
persons/trainer for extensive practical hands-on work where required.
Certificates (IGEM Approved Courses for CPD or Training Organisation) £19.00 each
All prices exclude VAT and are our standard rates. Bryan Donkin RMG would be pleased to consider requests for tailor made courses to suit specific requirements.
Courses undertaken at BD-RMG premises. Candidates/Course 1 Day 2 Days 3 Days 4 Days
3 or less 832.00 1,562.00 2,292.00 3,022.004 920.00 1,704.00 2,488.00 3,272.005 1,008.00 1,846.00 2,684.00 3,522.006 1,096.00 1,988.00 2,880.00 3,772.007 1,184.00 2,130.00 3,076.00 4,022.008 1,272.00 2,272.00 3,272.00 4,272.009 1,360.00 2,414.00 3,468.00 4,522.00
10 1,448.00 2,556.00 3,664.00 4,772.0011 1,536.00 2,698.00 3,860.00 5,022.0012 1,624.00 2,840.00 4,056.00 5,272.00
Prices include buffet meal and handouts
For More Information
To learn more about RMG´s advanced gas
solutions, contact your RMG
account manager or visit
www.rmg.com
GERMANY
Honeywell Process Solutions
RMG Regel + Messtechnik GmbH
Osterholzstrasse 45
34123 Kassel, Germany
Tel: +49 (0)561 5007-0
Fax: +49 (0)561 5007-107
Honeywell Process Solutions
RMG Messtechnik GmbH
Otto-Hahn-Strasse 5
35510 Butzbach, Germany
Tel: +49 (0)6033 897-0
Fax: +49 (0)6033 897-130
Honeywell Process Solutions
RMG Gaselan Regel + Messtechnik GmbH
Julius-Pintsch-Ring 3
15517 Fürstenwalde, Germany
Tel: +49 (0)3361 356-60
Fax: +49 (0)3361 356-836
Honeywell Process Solutions
WÄGA Wärme-Gastechnik GmbH
Osterholzstrasse 45
34123 Kassel, Germany
Tel: +49 (0)561 5007-0
Fax: +49 (0)561 5007-207
POLAND
Honeywell Process Solutions
Gazomet Sp. z o.o.
ul. Sarnowska 2
63-900 Rawicz, Poland
Tel: +48 (0)65 5462401
Fax: +48 (0)65 5462408
ENGLAND
Honeywell Process Solutions
Bryan Donkin RMG Gas Controls Ltd.
Enterprise Drive, Holmewood
Chesterfield S42 5UZ, England
Tel: +44 (0)1246 501-501
Fax: +44 (0)1246 501-500
CANADA
Honeywell Process Solutions
Bryan Donkin RMG Canada Ltd.
50 Clarke Street South, Woodstock
Ontario N4S 0A8, Canada
Tel: +1 (0)519 5398531
Fax: +1 (0)519 5373339
USA
Honeywell Process Solutions
Mercury Instruments LLC
3940 Virginia Avenue
Cincinnati, Ohio 45227, USA
Tel: +1 (0)513 272-1111
Fax: +1 (0)513 272-0211
TURKEY
Honeywell Process Solutions
RMG GAZ KONT. SIS. ITH. IHR. LTD. STI.
Birlik Sanayi Sitesi, 6.
Cd. 62. Sokak No: 7-8-9-10
TR - Sasmaz / Ankara, Turkey
Tel: +90 (0)312 27810-80
Fax: +90 (0)312 27828-23
Training Rates - 2011© 2010 Honeywell International Inc.